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Heritage Hotel

2.5 star property

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Photo gallery for Heritage Hotel

Front of property
Reception
Fitness facility
In-room safe, desk, blackout curtains, iron/ironing board
Lobby lounge

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
  • 24/7 front desk

Explore the area

View in a map
18 West 25th Street, New York, NY, 10010
  • Place, 5th Avenue
    ‪1 min walk‬
  • Place, Madison Square Park
    ‪2 min walk‬
  • Place, Empire State Building
    ‪8 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪54 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(134 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds, Non Smoking

8.4 out of 10
Very good
(39 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 3 Single Beds, Non Smoking

Standard Room, 3 Single Beds, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 3 Single Beds, Non Smoking

8.2 out of 10
Very good
(15 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Room, 2 Full Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Full Beds, Non Smoking

7.4 out of 10
Good
(25 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Full Beds, Sofa, Non Smoking

Standard Room, 2 Full Beds, Sofa, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Full Beds, Sofa, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

In-room safe, desk, blackout curtains, iron/ironing board

Family Suite

8.8 out of 10
Excellent
(16 reviews)
  • 32 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Petite Room, 2 Double Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Petite Room, 2 Double Beds, Non Smoking

7.2 out of 10
Good
(25 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for 1 King Bed, Empire State Building View

In-room safe, desk, blackout curtains, iron/ironing board

1 King Bed, Empire State Building View

8.4 out of 10
Very good
(17 reviews)
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Heritage Hotel

Hotel with a 24-hour fitness centre, steps from Madison Square Park
A 24-hour fitness centre, a 24-hour business centre and concierge services are available at this hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, a computer station and tour/ticket assistance. Housekeeping is available on request.
Heritage Hotel offers 111 accommodations with a safe and a hairdryer. Televisions come with premium satellite channels. Bathrooms include baths or showers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Heritage Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from 5th Avenue. Free WiFi in public areas, a 24-hour gym and a 24-hour business centre are available.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the proximity to shopping and the location
  • Steps from Madison Square Park and 3 minutes on foot from Flatiron Building
A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Heritage Hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking; discounts available

Things to do

  • 24-hour gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 11 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch TV with premium satellite channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:30 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Heritage Hotel New York
Heritage Hotel Hotel
Heritage Hotel New York
Heritage Hotel Hotel New York

Heritage Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 738 out of 1693 reviews
Rating 8 - Good. 523 out of 1693 reviews
Rating 6 - Okay. 248 out of 1693 reviews
Rating 4 - Poor. 89 out of 1693 reviews
Rating 2 - Terrible. 95 out of 1693 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Gregory

Great
Stayed 2 nights in Nov 2025

6/10 Okay

Brandy, Pingree

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Rooms are extremely small, no view out the windows. Went downstairs to get some coffee and all they had was hot water and tea.
Stayed 1 night in Nov 2025

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Kind staff!
Stayed 1 night in Nov 2025

10/10 Excellent

Ockeema

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing
Stayed 2 nights in Nov 2025

8/10 Good

Tasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, check-in, and location were wonderful. The room was OK - older and small, but that's NY. The bathroom was redone nicely. I stayed there in November so I didn't try the AC, but there is no heating so I did have to ask for another blanket because the room was CHILLY. Very centrally located, which is fantastic. I will say the walls are thin, so I had a chatty group of gals next door that I heard until midnight. I brought ear plugs and that solved the problem. Otherwise, though, a really great stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Robert

Stayed 2 nights in Oct 2025

10/10 Excellent

Arthur

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean and good staff
Stayed 2 nights in Oct 2025

2/10 Terrible

Ayaz

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I booked for twin bed and got 1 king bed , poor internet no coffee and terrible service
Stayed 2 nights in Oct 2025

4/10 Poor

Lars

Stayed 1 night in Oct 2025

10/10 Excellent

Jillian

Stayed 1 night in Oct 2025

8/10 Good

Colleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience
Stayed 3 nights in Oct 2025

6/10 Okay

Susan

Travelled with partner
Liked: Cleanliness, staff & service
This hotel was fine for one night for the price, but I would never stay for more than that. The location was convenient and walkable and the staff was friendly. Our room was very basic but clean. Pillows were not good and bed wasn’t the most comfortable. Room was decent size for the city, I’ve stayed in much smaller, but bathroom was tiny. The security latch on our door was broken and walls were pretty thin. Overall, accept it for what it is - a decently priced place to rest your head for the night after a long day of 24,000 steps.
Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price, clean rooms.
Stayed 5 nights in Oct 2025

10/10 Excellent

Josh

Stayed 1 night in Oct 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent and the room was clean and adequate to our needs. Motel is in an excellent location close to many restaurants and stores. Enjoyed our stay.
Stayed 4 nights in Oct 2025

6/10 Okay

Courtney

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bed was comfy,
Stayed 1 night in Oct 2025

10/10 Excellent

Fred

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Tv could use an upgrade and the bed slides around. Otherwise great place.
Stayed 2 nights in Oct 2025

10/10 Excellent

Delmy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at the Heritage. Room was small, but was well appointed. Safe, quiet area near some pubs and close to transit. Great value.
Stayed 1 night in Oct 2025

8/10 Good

Frida

Stayed 1 night in Oct 2025

10/10 Excellent

Muriel, Henrico

Travelled with family
Liked: Amenities
The room was a family suite and although it was small it was clean and comfortable. The staff were extremely accommodating. It was located in a great part of the city with easy access to the subway. I would definitely stay here again. Great hotel.
Stayed 2 nights in Oct 2025

2/10 Terrible

Darius

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, sheets no clean. Thin walls. Smells.
Stayed 1 night in Oct 2025

6/10 Okay

Jeremy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2025

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