Heritage Hotel

2.5 star property

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Photo gallery for Heritage Hotel

In-room safe, desk, blackout curtains, iron/ironing board
Exterior
Reception
Interior entrance
1 King Bed, Empire State Building View | City view

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

Map
18 West 25th Street, New York, NY, 10010
  • Empire State Building
    ‪10 min walk‬
  • Madison Square Garden
    ‪13 min walk‬
  • Times Square
    ‪19 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪52 min drive‬

Room options

1 King Bed, Empire State Building View

  • City view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Single Beds, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Room, 2 Full Beds, Sofa, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Family Suite

  • 32 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Standard Room, 2 Full Beds, Non Smoking

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

Petite Room, 2 Double Beds, Non Smoking

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 3 Single Beds, Non Smoking

  • 20 sq m
  • Sleeps 3
  • 3 Single Beds

Similar properties

About this property

Heritage Hotel

Hotel with a 24-hour fitness centre, steps from Madison Square Park
A 24-hour fitness centre, a 24-hour business centre and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, a computer station and tour/ticket assistance. Housekeeping is available on request.
Heritage Hotel offers 111 accommodations with a safe and a hairdryer. Televisions come with premium satellite channels. Bathrooms include baths or showers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Heritage Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from 5th Avenue. Free WiFi in public areas, a 24-hour gym and a 24-hour business centre are available.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Madison Square Park and 4 minutes on foot from Flatiron Building
A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Heritage Hotel.

This New York hotel is smoke free.

Languages

Chinese (Mandarin), English, German, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Things to do

  • 24-hour gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch TV with premium satellite channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:30 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Heritage Hotel New York
Heritage Hotel Hotel
Heritage Hotel New York
Heritage Hotel Hotel New York

Heritage Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 616 out of 1510 reviews
Rating 8 - Good. 483 out of 1510 reviews
Rating 6 - Okay. 239 out of 1510 reviews
Rating 4 - Poor. 87 out of 1510 reviews
Rating 2 - Terrible. 85 out of 1510 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Freddy

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
HERITAGE is an older property. The building itself looks historic but maintained decently well. You can tell that it was last updated & remodeled several years ago. Based on the price, it was perfectly fine. I stayed 1 night.
Stayed 1 night in Jan 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice enough room for barely being there.
Stayed 2 nights in Jan 2025

10/10 Excellent

Lucyane Cristina Gomes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELLENT

My stay was perfect, excellent reception staff, it is my second stay and I will definitely return next year and I will stay at Heritage.
Stayed 7 nights in Jan 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

brian

Disliked: Property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Johnathan

Travelled with family
Liked: Cleanliness, staff & service, amenities
This is perfect location and great hotel. It is basic in terms of facilities but clean and safe and the staff were very friendly and helpful.
Stayed 3 nights in Dec 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Cynthia

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Sidy mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Samuel

Liked: Property conditions & facilities
Stayed 5 nights in Jan 2025

4/10 Poor

Anthony

Stayed 1 night in Jan 2025

6/10 Okay

william

Stayed 1 night in Nov 2024

10/10 Excellent

Marvin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here for 2 night property was good
Stayed 2 nights in Dec 2024

6/10 Okay

Nathaniel

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Michele

Travelled with family, Travelled with group
The property was exceptional for an older building. Not a fancy place but absolutely the best night sleep away from Home ever! Comfortable beds, hot shower, just right heat on a super cold night, coffee pot and fridge in the room. The family room was perfect for the 5 of us. Bathroom is a little small, but sufficient. Great price for great location.
Stayed 2 nights in Jan 2025

6/10 Okay

John

Business traveller
Liked: Staff & service

Basic

Kind of basic accomodation but bed was comfortable.
Stayed 2 nights in Jan 2025

8/10 Good

Ashley

Stayed 3 nights in Jan 2025

8/10 Good

Robert

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The Heritage will stay on my list of great places to stay in NYC. Equally walkable to two subway stations that got me everywhere I wanted to go. Better coffee shop next door. CVS and groceries at end of the block, plus food options abound within easy walking. Across the street was the Chelsea Flea Market on Saturday and Sunday. Everybody scored a deal. The hotel itself was clean and updated and was staffed by great helpful people. The neighborhood had a safe, comfy feel with dog walkers and baby carriages throughout the day and evening. Minor downside to the hotel, we stayed in a room with two double beds and a couch. The beds were very soft and a bit bouncy. The couch was the cheapest futon thing that nobody would enjoy sleeping on but perhaps the youngest of children. But, again, our room was clean and otherwise comfy. We would definitely stay here again.
Stayed 2 nights in Jan 2025

8/10 Good

Laura

Stayed 1 night in Jan 2025

2/10 Terrible

Nacim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

allan

Liked: Cleanliness, staff & service
Convenient access to subway. Close to a great cafe. Reasonable room rates.
Stayed 3 nights in Jan 2025

8/10 Good

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly.
Stayed 3 nights in Jan 2025

2/10 Terrible

Jay

Business traveller
Nothing at all like the pictures and presentation on Expedia. The woman who checked us in was almost hostile when I questioned the additional deposit she demanded and which Expedia did not disclose. The room was dank and tiny. I left in the middle of the night and went to another hotel. Shame on Expedia for promoting this flop house.
Stayed 1 night in Jan 2025