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Heritage Hotel

2.5 star property

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Photo gallery for Heritage Hotel

Standard Room, 2 Full Beds, Sofa, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board
Reception
Lobby lounge
Fitness facility
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
18 West 25th Street, New York, NY, 10010
  • Empire State Building
    ‪8 min walk‬
  • Madison Square Garden
    ‪11 min walk‬
  • Times Square
    ‪19 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

Room options

View all photos for 1 King Bed, Empire State Building View

In-room safe, desk, blackout curtains, iron/ironing board

1 King Bed, Empire State Building View

8.2 out of 10
Very good
(16 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds, Non Smoking

8.2 out of 10
Very good
(35 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Full Beds, Sofa, Non Smoking

Standard Room, 2 Full Beds, Sofa, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Full Beds, Sofa, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

In-room safe, desk, blackout curtains, iron/ironing board

Family Suite

8.6 out of 10
Excellent
(15 reviews)
  • 32 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room, 2 Full Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Full Beds, Non Smoking

7.4 out of 10
Good
(24 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Petite Room, 2 Double Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Petite Room, 2 Double Beds, Non Smoking

7.2 out of 10
Good
(25 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(129 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 3 Single Beds, Non Smoking

Standard Room, 3 Single Beds, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 3 Single Beds, Non Smoking

8.0 out of 10
Very good
(14 reviews)
  • 20 sq m
  • Sleeps 3
  • 3 Single Beds

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includes taxes & fees
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About this property

Heritage Hotel

Hotel with a 24-hour fitness centre, steps from Madison Square Park
A 24-hour fitness centre, a 24-hour business centre and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, a computer station and tour/ticket assistance. Housekeeping is available on request.
Heritage Hotel offers 111 accommodations with a safe and a hairdryer. Televisions come with premium satellite channels. Bathrooms include baths or showers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Heritage Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from 5th Avenue. Free WiFi in public areas, a 24-hour gym and a 24-hour business centre are available.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean guestrooms
  • Steps from Madison Square Park and 4 minutes on foot from Flatiron Building
A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Heritage Hotel.

This New York hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking; discounts available

Things to do

  • 24-hour gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 11 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch TV with premium satellite channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:30 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Heritage Hotel New York
Heritage Hotel Hotel
Heritage Hotel New York
Heritage Hotel Hotel New York

Heritage Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 678 out of 1591 reviews
Rating 8 - Good. 499 out of 1591 reviews
Rating 6 - Okay. 244 out of 1591 reviews
Rating 4 - Poor. 84 out of 1591 reviews
Rating 2 - Terrible. 86 out of 1591 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

James f

Liked: Cleanliness, staff & service, room comfort
Was just ok for the price.
Stayed 1 night in Jun 2025

8/10 Good

Jaylynn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Eskender M

Liked: Cleanliness, amenities, property conditions & facilities
It’s a great place to stay. You’ll be close to the heart of Manhattan.
Stayed 1 night in Jun 2025

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and I loved the neighborhood. We had a room with a couch and that was great when we were in the room.
Stayed 3 nights in Jun 2025

4/10 Poor

Ruth, Bountiful

Liked: Cleanliness
Disliked: Property conditions & facilities
Good location, courteous staff, clean-- but really overpriced for what you get. The kind of place where they don't even give you a washcloth. Sofa was too lumpy to sit on. TV fuzzy with few channels. No closet, just a rack with 3 hangers. At that price you can do way better, even in New York. BTW this is the first time I have ever written such a review. Sorry.
Stayed 2 nights in Jun 2025

10/10 Excellent

james

Stayed 1 night in Jun 2025

8/10 Good

FNU

The location is convenient easy to get around. It's recommended to travelers
Stayed 2 nights in Jun 2025

6/10 Okay

lotfi

Disliked: Property conditions & facilities, room comfort
La chambre est petite les lits ne sont fixé il bouge beaucoup donc tu peut pas dormir confortablement
Stayed 2 nights in Jun 2025

2/10 Terrible

Jason

Stayed 1 night in Jun 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Kamal

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location, clean room and fantastic staff.
Stayed 5 nights in Jun 2025

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
Liked it all . Staff was excellent. Bed was comfortable.
Stayed 3 nights in Jun 2025

10/10 Excellent

Daryl

Business traveller
Stayed 2 nights in Jun 2025

8/10 Good

Poliana

Stayed 3 nights in Jun 2025

10/10 Excellent

Ruth

Stayed 1 night in Jun 2025

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2025

10/10 Excellent

Ayrton

Stayed 1 night in Jun 2025

10/10 Excellent

Venita

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was just an overnight stay for an AMTrack trip to Niagara Falls
Stayed 1 night in Jun 2025

6/10 Okay

Lauren

Liked: Cleanliness
Disliked: Amenities
For a budget hotel, it was okay. The room was fine and the bed was comfy enough, it wasn't dirty although I did see a bit of mold in the shower. It's not very soundproof so I did hear neighboring room's doors opening and closing a lot as well as noise from inside their room. I would consider staying here again if I got a good price/deal.
Stayed 3 nights in Jun 2025

6/10 Okay

Jacek

Liked: Staff & service
Stayed 1 night in May 2025

8/10 Good

Debbie, Atascadero

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
Great location! Near a variety of restaurants, a very nice park on Madison and walkable to the subway. The floor in our family was poorly maintained. Overall, we mostly enjoyed the location convenience. We were able to walk most places.
Stayed 3 nights in Jun 2025

10/10 Excellent

Lou

Stayed 2 nights in May 2025

2/10 Terrible

Alexandra, Clinton

Travelled with family
Disliked: Staff & service, amenities
Room was dirty
Stayed 1 night in Jun 2025

8/10 Good

Katie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was great, we were able to drop off our bags early and go explore the city, then check in at normal check in time. When checking in they gave us a slight upgrade, which seemed awesome. However they upgraded us to a wheelchair accessible room which wouldn’t be a problem, we didn’t need that. But more space to move around in the room but the show was only as high as 5’. Now I’m 6’ and my husband is 6’4” so showering was a bit of an issue. But other than that everything was great.
Stayed 1 night in May 2025

10/10 Excellent

Mercedes

Travelled with family
Stayed 1 night in Jun 2025

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