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Hilton Garden Inn New York/Central Park South-Midtown West

3.5 star property

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Photo gallery for Hilton Garden Inn New York/Central Park South-Midtown West

Front of property – evening/night
Reception
In-room safe, desk, laptop workspace, iron/ironing board
Breakfast, lunch and dinner served
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Parking available
  • Housekeeping

Explore the area

Map
237 West 54th Street, New York, NY, 10019
  • Broadway
    ‪1 min walk‬
  • Times Square
    ‪7 min walk‬
  • Rockefeller Center
    ‪13 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪58 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Terrace

Deluxe Room, 1 King Bed, Terrace | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed, Terrace

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Drinks & Snacks)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds (Drinks & Snacks)

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Terrace

Deluxe Room, 2 Double Beds, Terrace | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 2 Double Beds, Terrace

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-In Shower) | In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Drinks & Snacks)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Drinks & Snacks)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Mobilty & Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower, Mobilty & Hearing)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Terrace

Deluxe Room, 2 Queen Beds, Terrace | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 2 Queen Beds, Terrace

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View | Living area | 40-inch LCD TV with cable channels, TV, pay films

Junior Suite, 1 King Bed, City View

  • City view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bay View (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible, Bay View (Hearing)

  • Bay view
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, City View

  • City view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, City View

  • City view
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, City View

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds, City View

  • City view
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

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includes taxes & fees
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About this property

Hilton Garden Inn New York/Central Park South-Midtown West

Hotel with a fitness centre, steps from Broadway
Along with a restaurant, this hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, valet parking and coffee/tea in a common area.
Hilton Garden Inn New York/Central Park South-Midtown West offers 401 air-conditioned accommodations with laptop-compatible safes and a safe. 40-inch LCD televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn New York/Central Park South-Midtown West. During your stay, you're just a quick walk from Broadway. Free WiFi in public areas, a restaurant and a gym are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the clean guestrooms
  • Steps from Broadway and Broadway Theatre
  • Cats and dogs welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 800 square feet (74 square metres) and includes conference space. A fitness centre, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Garden Inn New York/Central Park South-Midtown West. Parking is available for a fee.
For a fee, guests can enjoy a to-go breakfast daily from 6 AM to 11 AM.
On-site venue – This steakhouse serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (USD 75 per day)
  • Secured, covered valet parking on site (USD 95 per day)

Food and drink

  • Daily breakfast to-go available 6 AM to 11 AM for a fee: USD 22 to 22 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 800 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in fee: USD 67

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 100

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 22 to 22 per person
  • Covered self-parking fee: USD 75 per day
  • Valet parking fee: USD 95 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 67 (subject to availability)
  • Late check-out fee: USD 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn New York Central Park South-Midtown West
Hilton Garden Inn Park South-Midtown Hotel
Hilton Garden Inn Park South-Midtown Hotel New York Central West
Hilton Garden Inn New York/Central Park South-Midtown West Hotel
Hilton Garden Inn York/Central
Hilton Garden Inn New York/Central Park South Midtown West
Hilton Garden Inn YorkCentral
Hilton Garden Inn New York/Central Park South-Midtown West Hotel

Hilton Garden Inn New York/Central Park South-Midtown West Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 764 out of 1837 reviews
Rating 8 - Good. 476 out of 1837 reviews
Rating 6 - Okay. 306 out of 1837 reviews
Rating 4 - Poor. 144 out of 1837 reviews
Rating 2 - Terrible. 147 out of 1837 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Wesley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 5 nights in Jan 2025

8/10 Good

Cassie

Travelled with group
Liked: Cleanliness, staff & service, amenities
Overall it’s was a great experience, but the elevator took so long during the rush hour.
Stayed 3 nights in Jan 2025

8/10 Good

Gavin, Davenport

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
One of the 3 elevators was broken, one of them was having work done leaving only one working so had to wait in line for a long time to return to our room. Never saw housekeeping.
Stayed 3 nights in Jan 2025

8/10 Good

Kevin Michael

Travelled with family
Great location
Stayed 6 nights in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good location nothing special
Up to see shows. Location good. Place needs a refresh. Rooms were cold especially bathroom.
Stayed 2 nights in Jan 2025

6/10 Okay

Pat

Travelled with family
Liked: Cleanliness
Great location, close to 3 subway stations, shopping, central park, theatre, dining and museums. Comfortable beds. Great having the fridge and microwave in the room, but not much storage room for suitcases etc. The hotel as a whole was average and staff interaction was very minimal and quite 'cool'. One elevator not working & the wait time for the other 2 could be up to 15 minutes.
Stayed 7 nights in Dec 2024

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location!
Outstanding location!! Just off Broadway and behind the building for the Stephen Colbert Show. So many shops and easy to get food right by hotel. Felt safe. Beyond convenient to Central Park and Time Square. Room was small but it’s NYC - so it was good. Hooks and some narrow shelves on the wall would have been a nice addition to the room. Just need places to put our stuff. Bathroom is small. Need hooks on back of door. Loved having frig & microwave. Used both daily. Also liked the Keurig. Loved the pantry of snacks downstairs that came with our room. Elevator is used a lot - so it’s hard to get on - but we knew that. Management sent me a text for anything we might need. I texted twice and received a response and requested items super fast. Great pillows - just bought exact ones from Amazon! We used the hotel town car to return to JFK. Great ride. Cheaper than Uber. Great services. Maybe let customers know driver prefers cash. Luckily we scraped up enough. We would have prepared had we known. Overall, very pleased with our stay. Would stay again
Stayed 6 nights in Dec 2024

2/10 Terrible

Georgia

Travelled with family
Disliked: Staff & service, property conditions & facilities
Our stay was a disaster at the Hilton garden inn New York/Central Park South/Midtown West. The hotel itself is good, nice rooms and a great location to explore the city. However, what let this hotel down was the lack of care from the staff. We booked 2 rooms for our stay over NYE, myself and my partner in one room, and then my 3 sisters in another. On our first night stay, my 3 sisters were awoken at 2am by a man entering their room with his suitcases, the staff had given him keys to their room. When calling down to the staff to ask what had happened & why has a man entered their room, they were greeted by a women who was less than helpful, asking why they were in that room and that it wasn’t their room? They were in that room because they were allocated this room by this same woman & given 3 room keys earlier in the night. She was less than apologetic & dismissive, saying if we wanted compensation they could have a voucher for a coffee in the morning. This is not even enough compensation to offer 3 women, under the age of 25 in a different country, in a city they have never been to, let alone over NYE. Other issues being: - 2 out of 3 elevators working - hotel cleaning staff taking up entire elevators during peak times causing up to 20 minute waits and having to walk down 30 flights of stairs. - 8pm vacuuming in the hallways - random charges to our credit cards during and after our stay without an invoice, explanation or compensation. Would NOT recommend this hotel.
Stayed 5 nights in Dec 2024

8/10 Good

William

Liked: Property conditions & facilities
All good clean room very good staff
Stayed 2 nights in Jan 2025

8/10 Good

Claudia

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Adel

Stayed 2 nights in Dec 2024

10/10 Excellent

nneoma

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close places to go eat
Stayed 2 nights in Jan 2025

8/10 Good

RONAN

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Overall good
Great location, nice hotel. Only downsides where the very soft uncomfortable pillows and the very noisy aircon system
Stayed 6 nights in Jan 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Clifford

Liked: Cleanliness, property conditions & facilities
Only problem was very slow elevator. Stay on a lower floor and use the stairs!
Stayed 2 nights in Dec 2024

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property convenient to lots of sites. Very walkable and easy access to subway. Staff was courteous and helpful. Only downfall was the slow elevator, but it was more about the rude customers that would ignore people waiting and just butt in line.
Stayed 4 nights in Dec 2024

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Gaurav

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
The place was amazing the ambience was great and it was very well located to all major attractions.
Stayed 4 nights in Dec 2024

10/10 Excellent

Kimberly

Liked: Cleanliness
Stayed 1 night in Dec 2024

4/10 Poor

Stephen

Stayed 1 night in Jan 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Staff wonderful. Clean and comfortable. Elevator slow.
Stayed 3 nights in Jan 2025

10/10 Excellent

maricel

Liked: Cleanliness, staff & service, property conditions & facilities
I love the place accessible with everything.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

4/10 Poor

Annabelle

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025