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Hilton Garden Inn New York/Central Park South-Midtown West

3.5 star property

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Photo gallery for Hilton Garden Inn New York/Central Park South-Midtown West

Front of property – evening/night
Reception
Breakfast, lunch and dinner served
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Parking available
  • Housekeeping
  • Pet-friendly

Explore the area

Map
237 West 54th Street, New York, NY, 10019
  • Broadway
    ‪1 min walk‬
  • Carnegie Hall
    ‪5 min walk‬
  • Central Park
    ‪6 min walk‬
  • New York, NY (JRB-Downtown Manhattan Heliport)
    ‪23 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Terrace

Deluxe Room, 1 King Bed, Terrace | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed, Terrace

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Drinks & Snacks)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds (Drinks & Snacks)

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Terrace

Deluxe Room, 2 Double Beds, Terrace | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 2 Double Beds, Terrace

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-In Shower) | In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Drinks & Snacks)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Drinks & Snacks)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Mobilty & Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower, Mobilty & Hearing)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Terrace

Deluxe Room, 2 Queen Beds, Terrace | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 2 Queen Beds, Terrace

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View | Living area | 40-inch LCD TV with cable channels, TV, pay films

Junior Suite, 1 King Bed, City View

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bay View (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible, Bay View (Hearing)

  • 26 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, City View

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, City View

  • 19 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, City View

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds, City View

  • 19 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Hilton Garden Inn New York Times Square South

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (3927)
The price is €244
for 1 room
includes taxes & fees
18 Feb - 19 Feb
Hilton Garden Inn New York Times Square South

About this property

Hilton Garden Inn New York/Central Park South-Midtown West

Hotel with a fitness centre, steps from Broadway
Along with a restaurant, this hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, valet parking and coffee/tea in a common area.
Hilton Garden Inn New York/Central Park South-Midtown West offers 401 air-conditioned accommodations with laptop-compatible safes and a safe. 40-inch LCD televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn New York/Central Park South-Midtown West. During your stay, you're just a quick walk from Broadway. Free WiFi in public areas, a restaurant and a gym are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the location
  • Steps from Broadway and Broadway Theatre
  • Cats and dogs welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 800 square feet (74 square metres) and includes conference space. A fitness centre, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Garden Inn New York/Central Park South-Midtown West. Parking is available for a fee.
For a fee, guests can enjoy a to-go breakfast daily from 6 AM to 11 AM.
On-site venue – This steakhouse serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (USD 75 per day)
  • Secured, covered valet parking on site (USD 95 per day)

Food and drink

  • Daily breakfast to-go available 6 AM to 11 AM for a fee: USD 22 to 22 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 800 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in fee: USD 67

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 100

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 22 to 22 per person
  • Covered self-parking fee: USD 75 per day
  • Valet parking fee: USD 95 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 67 (subject to availability)
  • Late check-out fee: USD 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn New York Central Park South-Midtown West
Hilton Garden Inn Park South-Midtown Hotel
Hilton Garden Inn Park South-Midtown Hotel New York Central West
Hilton Garden Inn New York/Central Park South-Midtown West Hotel
Hilton Garden Inn York/Central
Hilton Garden Inn New York/Central Park South Midtown West
Hilton Garden Inn YorkCentral
Hilton Garden Inn New York/Central Park South-Midtown West Hotel

Hilton Garden Inn New York/Central Park South-Midtown West Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 708 out of 1694 reviews
Rating 8 - Good. 457 out of 1694 reviews
Rating 6 - Okay. 293 out of 1694 reviews
Rating 4 - Poor. 123 out of 1694 reviews
Rating 2 - Terrible. 113 out of 1694 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Stayed 2 nights in Oct 2024

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service
Every was fine other than, had a leak in our bathroom coming from pipes overhead. Got alot of our things wet and was inconvenienced with the water splattering while using facility. No dry towels or toilet paper until I requested from front desk. Was taken care of within 24 hours but was not offered a discount or any compensation for our inconvenience.
Stayed 4 nights in Nov 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Nov 2024

10/10 Excellent

Ana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this location for the NYC Marathon. It is perfectly located 2-3 blocks away from Central Park. Everything was perfect. Room was clean, plenty of towels, and the very nice staff.
Stayed 3 nights in Nov 2024

2/10 Terrible

Mark

Business traveller
Disaster - Worst experience & horrible treatment!
While I was showering with shampoo and soap on my body the water stopped for no reason. I was standing in the shower all covered with soaps and no water. I decided to wait for the water to start up again and that was a huge mistake. When the water started it came out blasting dark brown with black and brown particles of some kind of debris materials and before I could shut off the water I was soaked with water pollution. My wife grabbed the two bottles of water that if you drink them cost $3 each and I used them to rinse my head and eyes. I used 4 other bottled waters and barely was able to rinse off the polluted water. The sink also had polluted water and so did the toilet. I used towels to dry and they were brown and black. My wife didn't shower and we left the Hilton to catch a plane out of JFK. I was promised that a manager would call me on the day this happened and no call. I was then told a manager would call us the next day when we returned home, and no call. To this day the manager has not called me. I got sick when I returned home and it took 3 showers at home and 24 hours to recover. I then I received a bill for the 2 waters I didn't use to drink but needed to rinse my eyes. It was for $6. I spent almost $2,700 on 6 nights and the manager didn't call me and billed me for bottles of water that I needed to rinse off. This was so unprofessional on so many levels. The old hotel proved to me that they have water problems and when it impacts a guest they do not care.
Stayed 6 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in a great location. Lots of eating options in the area and the subway line is very close. This is my third time staying at this hotel. The negative thing worth mentioning is the wait time to get an elevator.
Stayed 4 nights in Oct 2024

2/10 Terrible

Anita

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst experience ever! All the front desk staff is always in bad mood, they won’t help you and the hotel charges 10usd for each package that you received even if they don’t offer you drop off service at your room (yo have to wait 10 minutes at the lobby each time that the package arrives). And wait! There’s more! They don’t clean daily the rooms, they only clean them every 2 days! Definitely I recommend that Hilton stop operating that property, they don’t deserve that brand!!! Of course I would never ever stay there again!!!

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Nice restaurant & bar next door. Easy check in.
Stayed 2 nights in Oct 2024

8/10 Good

Harvey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Leslie Renee

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel, quiet and comfortable beds. Staff friendly. Good location for theater visits and walking. A little further from subway than expected. Room small but comfortable, could use more lighting especially around the closet area. Several elevators but still had to wait several minutes during peak times.
Stayed 6 nights in Oct 2024

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slow lifts
The lifts were terrible would sometimes wait 15 mins to go to your room they were ever so slow
Stayed 3 nights in Oct 2024

10/10 Excellent

eileen, Frisco

Liked: Staff & service, property conditions & facilities
Great location walkable to theater and midtown attractions safe and good reasonable dining choices
Stayed 5 nights in Oct 2024

10/10 Excellent

Jessica

Stayed 2 nights in Oct 2024

10/10 Excellent

Yanlin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to central park, good location
Stayed 3 nights in Oct 2024

6/10 Okay

KA YU Frederick

Stayed 2 nights in Oct 2024

10/10 Excellent

Marcella, Ottawa

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This is the second time that we stay there. It’s literally 8 min walking distance from Times Square, there’s a parking in front of the hotel and there’s thousands of shops around the area. The staff is always so pleasant and helpful, the rooms are spot clean and have everything you might need. I had another great experience 👍
Stayed 3 nights in Oct 2024

6/10 Okay

Jose Jesus, Richmond

Disliked: Cleanliness, staff & service
Just fine and checking process was incomplete on providing details information. Our room was not clean timely despite several time requests.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jerome Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you need a decent place to sleep while visiting NYC, this is a great option. We took the stairs down during peak elevator hours, which could be an issue for some people
Stayed 3 nights in Oct 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a weekend in the city convenient and walkable to the things we wanted to do. Would have been nice if the atm worked.
Stayed 2 nights in Sep 2024

6/10 Okay

Wavebeling

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

4/10 Poor

Isabella

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

6/10 Okay

helena

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We ran into some issues with our room, which can happen. Ac broke down in the middle of summer with extreme heat. The customer service was horrible. There was no empathy or an apology or an effort to accommodate. I asked for the manager and she said she was the manager. She was very dry with no emotions and short answers. We had to spend the night in a room that was 85 degrees with the fans they provided us. The next day, she changed our room and then gave us breakfast vouchers but this really put unnecessary stress during our vacation. Also, the elevator took a very long time during rush hour.
Stayed 3 nights in Jul 2024

6/10 Okay

Thomas A

Travelled with partner
Liked: Cleanliness, staff & service
Poor communication
Stayed 4 nights in Oct 2024

8/10 Good

HOWARD

Travelled with partner
Liked: Cleanliness, amenities
Elevators with long waits. Housekeeping intermittent service
Stayed 3 nights in Oct 2024

8/10 Good

Ann

Travelled with group
The rooms were very clean and up to date. The public areas could use some TLC. The elevators are slow and we found 3 elevators did not support all that was going on for guests and staff.
Stayed 4 nights in Oct 2024