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Hilton Garden Inn Queens/JFK Airport

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Queens/JFK Airport

Exterior
Snack bar
In-room safe, desk, laptop workspace, free cots/infant beds
Reception
Lobby

Reviews

7.4 out of 10

Good

Popular amenities

  • Free airport shuttle
  • Restaurant
  • Free WiFi
  • Bar
    Bar
  • Room service
    Room service
  • Pet-friendly
    Pet-friendly

Explore the area

Map
14818 134th St, Jamaica, NY, 11430
  • Aqueduct Racetrack
    6 min drive
  • Resorts World Casino
    7 min drive
  • Flushing Meadows-Corona Park
    13 min drive
  • New York, NY (JFK-John F. Kennedy Intl.)
    8 min drive

Room options

View all photos for One King Bed, Accessible

In-room safe, desk, laptop workspace, free cots/infant beds

One King Bed, Accessible

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | In-room safe, desk, laptop workspace, free cots/infant beds

Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Drinks & Snacks)

In-room safe, desk, laptop workspace, free cots/infant beds

Room, 1 King Bed (Drinks & Snacks)

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard King

In-room safe, desk, laptop workspace, free cots/infant beds

Standard King

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, free cots/infant beds

Room, 1 King Bed, Accessible

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Drinks & Snacks)

In-room safe, desk, laptop workspace, free cots/infant beds

Room, 2 Double Beds (Drinks & Snacks)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Two Doubles

In-room safe, desk, laptop workspace, free cots/infant beds

Standard Two Doubles

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Queen

Standard Queen | In-room safe, desk, laptop workspace, free cots/infant beds

Standard Queen

  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, free cots/infant beds

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Hampton Inn NY-JFK
Breakfast included
Free airport shuttle
Pet-friendly
Free WiFi
4.1 out of 5, Very good, (2247)
The price is €307
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Hampton Inn NY-JFK

About this property

Hilton Garden Inn Queens/JFK Airport

Jamaica hotel in Queens with free airport shuttle and 24-hour fitness centre
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include self parking, a business centre and conference space.
Hilton Garden Inn Queens/JFK Airport offers 192 accommodations with video game consoles and a safe. LCD televisions come with premium satellite channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Queens/JFK Airport. During your stay, you'll be close to Resorts World Casino. Enjoy features like free WiFi in public areas and a free round-trip airport shuttle, plus a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-service breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 7 minutes by car from Resorts World Casino and 12 minutes from UBS Arena
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

Public spaces have free WiFi. A 24-hour fitness centre, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at Hilton Garden Inn Queens/JFK Airport. A roundtrip airport shuttle is free at scheduled times. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Jamaica hotel is smoke free.

For a fee, guests can enjoy a self-service breakfast on weekdays from 6:00 AM and 10:30 AM.
Hilton Garden Inn Queens/JFK Airport has a restaurant serving breakfast only.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:00 AM to 9:30 PM at scheduled times
  • Parking on site (USD 40 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Self-serve breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to noon on weekends; USD 15.95 to 19.95 for adults and USD 9.95 to 9.95 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • Business centre
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (119 centimetre high)
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (89 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Built in 2005
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 100.00
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-service breakfast: approximately USD 15.95 to 19.95 for adults and USD 9.95 to 9.95 for children
  • Self-parking fee: USD 40 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 100.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Queens/JFK
Hilton Garden Inn Queens/JFK Airport
Hilton Garden Inn Queens/JFK Hotel
Hilton Garden Inn Queens/JFK Hotel Airport
Hilton Garden Inn Queens/JFK Airport Hotel
Hilton Garden Inn Queens/Jfk Airport Hotel Jamaica
Hilton Garden Inn Jamaica
Hilton Garden Inn Jfk
Hilton Queens Jfk Jamaica
Hilton Garden Inn Queens/JFK Airport Hotel
Hilton Garden Inn Queens/JFK Airport Jamaica
Hilton Garden Inn Queens/JFK Airport Hotel Jamaica

Hilton Garden Inn Queens/JFK Airport Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 438 out of 1207 reviews" "
Rating 8 - Good. 304 out of 1207 reviews" "
Rating 6 - Okay. 205 out of 1207 reviews" "
Rating 4 - Poor. 131 out of 1207 reviews" "
Rating 2 - Terrible. 129 out of 1207 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Neville

Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property good for a night’s sleep and shuttle convenient for airport but nothing to do in the area.
Stayed 1 night in Aug 2024

6/10 Okay

Ebonie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I love this place for what it is even though they handled me dirty for my last stay! Had to pay two room nights for one because they refused to just move my arrival date by one day. I know the nature of the business but I also know that if you have rooms available you CAN just change a date. It wasn’t the same day or even the day before so the room could have still be sold. But anyway outside of that bad customer service bit the stay was good.
Stayed 1 night in Aug 2024

6/10 Okay

Cecile

Disliked: Property conditions & facilities
On my arrival, there was small piece of toilet paper on each roll. Amount was good for 1 use. There was a small amount of paper towel.. 2 sheets only. I phoned for assistance, no one brought my supplies, I had to tract down staff. My fridge malfunctioned next day. Day 2 I was fortunate to connect with a female staff at the front desk in the morning who was efficient in getting the attendant to replenish my supply. I was disappointed at the challenges that I faced days 1 and 2. I felt ignored and devalued
Stayed 4 nights in Aug 2024

8/10 Good

Toni-Ann

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
It was good for staying before flying out. Expensive for the facilities
Stayed 1 night in Aug 2024

8/10 Good

Andre - Paul

Travelled with family
Liked: Cleanliness, amenities
It was clean and close to the airport.
Stayed 1 night in Aug 2024

6/10 Okay

Otabek

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Aug 2024

10/10 Excellent

vamseedharreddy, Petit Valley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good and near airport
Stayed 1 night in Aug 2024

8/10 Good

Heather

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Staff was nice and clean room just not great area
Stayed 1 night in Aug 2024

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We took a flight out of JFK and this is the closest hotel to the airport. Shuttle left at 5:am. Everything went off without a hitch. Place is modern and clean. We'd stay there again.
Stayed 1 night in Aug 2024

8/10 Good

Germana

Liked: Staff & service
Friendly staff
Stayed 1 night in Aug 2024

10/10 Excellent

Carla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good to stay if you are traveling
Stayed 1 night in Aug 2024

2/10 Terrible

Jatinder

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities
The staff service is not great. They did not check me in right away. They made me to wait for four hours and then they checked me in and they did not tell me what was the reason and why they’re not checking me in and also the manager said I will come and talk to you and he never did Customer service is really bad.
Stayed 1 night in Aug 2024

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and polite
Stayed 1 night in Aug 2024

6/10 Okay

Robin

Liked: Property conditions & facilities
I appreciated the fact that they had food, a small bar and a shuttle. We had to leave earlier than the first 5AM shuttle though. The room was great except for the stinky blanket and pillows and sheets. :(
Stayed 1 night in Aug 2024

8/10 Good

Amsavee

Business traveller
Liked: Staff & service, property conditions & facilities
i may stay there again
Stayed 2 nights in Aug 2024

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend
Stayed 1 night in Aug 2024

8/10 Good

Richard

Stayed 1 night in Aug 2024

10/10 Excellent

Roger

Stayed 1 night in Apr 2024

6/10 Okay

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great airport hotel. It was clean and in good order. The three front desk staff were very friendly and helpful but they seemed ill-prepared to check in airline voucher guests, so we waited 30 minutes to check in for our advance reservation behind 5 airline voucher guests.
Stayed 1 night in Aug 2024

10/10 Excellent

Tawana, Richmond

Liked: Amenities
Trying to check out was a challenge. The front desk person was sitting in the office with a lobby, full of people waiting to check out.
Stayed 1 night in Aug 2024

2/10 Terrible

Erada

Disliked: Cleanliness, staff & service, property conditions & facilities
I would never stay in this hotel again. First issue, the lady in the reception was so disrespectful. She even took too long to finish my check-in!! Second issue, I paid the full amount once I booked the room. Then at time of check in, i used another card for "security services" as what the receipionist said. However, I found that the hotel made 3x purchases on my credit card (the one I use for what they called security services), all 3 with different amount, and not the room amount I paid. I had to cancel my credit card and inform the bank. Third issue, I forgot my coat in the shuttle bus, when I asked the driver he mentioned he did not see it, I went back to the hotel and they did not know either, they were helpless. That coat was stolen by whom, I don't know. Worse experience!!
Stayed 1 night in Aug 2024

8/10 Good

Ria

Stayed 1 night in Aug 2024

4/10 Poor

Ajoy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad
Stayed 1 night in Aug 2024

6/10 Okay

Raja

Disliked: Staff & service
Stayed 2 nights in Jun 2024