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Holiday Inn Express New York City Times Square, an IHG Hotel

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Holiday Inn Express New York City Times Square, an IHG Hotel

Theatre show
View from property
Exterior
Point of interest
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Parking available
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
343 W 39th Street, New York, NY, 10018
  • Times Square
    ‪7 min walk‬
  • Jacob K. Javits Convention Center
    ‪8 min walk‬
  • Broadway
    ‪8 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪39 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible (Communication, Mobil Roll-In Shower)

In-room safe, desk, blackout curtains, soundproofing

Room, 1 Queen Bed, Accessible (Communication, Mobil Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, City View (High Floor)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds, City View (High Floor)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

In-room safe, desk, blackout curtains, soundproofing

Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed (High Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View (High floor)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, City View (High floor)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (High Floor)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds (High Floor)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, City View

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds, City View

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

In-room safe, desk, blackout curtains, soundproofing

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Similar properties

Room

Hyatt Place New York City/Times Square

Breakfast included
Pet-friendly
Free WiFi
Restaurant
4.1 out of 5, Very good, (2192)
The price is €426
for 1 room
includes taxes & fees
15 Feb - 16 Feb
Hyatt Place New York City/Times Square

About this property

Holiday Inn Express New York City Times Square, an IHG Hotel

Hotel with free breakfast, a quick walk to Times Square
A 24-hour business centre, valet parking and a business centre are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Holiday Inn Express New York City Times Square, an IHG Hotel offers 210 accommodations with a safe and coffee/tea makers. Televisions come with cable channels. Bathrooms include a combined bath/shower unit and hairdryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The free breakfast at Holiday Inn Express New York City Times Square, an IHG Hotel gets good marks from our customers. During your stay, you're just a quick walk from Times Square. Free WiFi in public areas, a 24-hour business centre and dry cleaning service are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Valet parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Times Square and Broadway
WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Holiday Inn Express New York City Times Square, an IHG Hotel. Parking is available for a fee.

This 3-star New York hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 7:00 AM to 10:00 AM.
Room service is available.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 85 per day)

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch HDTV with cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 17.21 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 85.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Alcohol isn't served at Holiday Inn Express New York City Times Square, an IHG Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel New York City Square Times
Holiday Inn Express New York City Times Square
Holiday Inn Express New York City Times Square Hotel
Holiday Inn Express Times Square Hotel
Holiday Inn Express Times Square
Inn Express Times Square
Holiday Inn Express New York City Times Square
Holiday Inn Express New York City Times Square an IHG Hotel
"Holiday Inn Express New York City Times Square an IHG Hotel"

Holiday Inn Express New York City Times Square, an IHG Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 460 out of 1406 reviews" "
Rating 8 - Good. 343 out of 1406 reviews" "
Rating 6 - Okay. 280 out of 1406 reviews" "
Rating 4 - Poor. 167 out of 1406 reviews" "
Rating 2 - Terrible. 156 out of 1406 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

France

Stayed 1 night in Oct 2024

8/10 Good

Azam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place great price, good value,
Stayed 2 nights in Oct 2024

8/10 Good

Aligulu

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
It is great for the price paid for a room in this area. Breakfast area is very busy but it is expected. You should be able to find a chair to sit if you come before 7 am. They had bread, scrambled eggs, fried potato, juice, banana, sweet yogurt and muffins (plus a few other things) every day of my stay. They only major issue I saw was that they had a very little hot water bowl for tea and it was almost always empty. Luckily, I had my kettle with me and I boiled my own water and carried in a tumbler. Based on some reviews I read prior to my visit, I expected to see one of them broken and the other one slow, but I was very happy to see that both elevators were functional and fast.
Stayed 6 nights in Oct 2024

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities
We liked the location as was close to lots of places we wanted to visit. The hotel was clean, staff were friendly and helpful. The only downside for us was that the beds were quite uncomfortable and the furniture quite worn.
Stayed 6 nights in Oct 2024

10/10 Excellent

Irene, Surrey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and clean
Stayed 4 nights in Oct 2024

10/10 Excellent

Marc

Stayed 1 night in Oct 2024

8/10 Good

Kulvinder

Travelled with family
Liked: Cleanliness, staff & service, amenities
Could have more lifts.
Stayed 4 nights in Oct 2024

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Deven, the concierge was amazing! Always super friendly and helpful, kudos to him! The only downside is that the room didn't have a mini fridge :( .
Stayed 4 nights in Oct 2024

10/10 Excellent

Esteban

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!!! A few blocks away from Subway and easy to mover downtown and uptown, east and West. Highly recommend! Great staff, good breadfast.
Stayed 4 nights in Oct 2024

10/10 Excellent

Yarilitza

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On Monday the elevator was delayed. We use the stairs from the floor 17
Stayed 3 nights in Oct 2024

10/10 Excellent

Cynthia, Dallas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint is the elevators so small of a Capacity for the amount of guest, they host. Deven at the front desk is an amazing man! Extremely helpful And courteous and very knowledgeable! The staff that does the breakfast and cleaning and cooking or exceptionally nice as well. Overall experience was great. I will definitely come back and stay there.
Stayed 4 nights in Oct 2024

8/10 Good

Barrington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It a nice clean and safe place would stay there again
Stayed 4 nights in Oct 2024

10/10 Excellent

Noryette, Duncan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

4/10 Poor

Augustus

Business traveller
Liked: Cleanliness, staff & service, room comfort
Hotel.com cancelled my reservation as a cash grab
It started as soon as I got there the manager told me that hotels.com had cancelled my reservation as of 12 PM day of. Hotels.com did not have the decency to email or call me to tell me there was a problem with my booking but instead chose to just cancel my reservation so that I had to rebook it with them again at a higher rate which is complete utter garbage. they tried to take money for the first night without notifying me although I said I was going to pay at the location. They try to say that my credit card didn’t go through or wasn’t working when no transaction went through and they were doing it a day in advance. (Which was NOT detailed on the confirmation) I only got an email saying that my room was cancelled on the day reservation when I was already at the hotel, very disappointed with Hotels.com. I’ll do Michelle manager at the time rebooked my room at the same fee. I was appalled that Hotels.com try to make me rebook on their site for double the price. Just put me in a foul mood and not only was my hotel shower with low pressure but also no hot water Michelle accommodated for the first night stay and also validated my parking for the night as a courtesy but could not get a new room and we could not get water pressure.
Stayed 4 nights in Oct 2024

8/10 Good

Lydie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees were very professional. Nothing extra about the hotel but it was a in a safe location, at a 'good' price for New York and they store your luggage if you arrive before the check in time.
Stayed 2 nights in Oct 2024

10/10 Excellent

Nana

Stayed 4 nights in Aug 2024

8/10 Good

jerome

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Typical New York accommodations
Typical New York accommodations meaning that the room was cramped. Located a few blocks from Times Square and on a not so busy street. No microwave in the room and bad TV reception.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sara

Stayed 1 night in Oct 2024

8/10 Good

Hsin-Yun

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great location, but can hear noise outside
Stayed 2 nights in Oct 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 3 nights in Oct 2024

6/10 Okay

Julianne

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Peyton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They politely held my bags before I was able to check in for a few hours so I could walk around the city. They provided multiple nice bottles of nice Dove soap in the bathroom & we got a cute little goodie bag when we checked in as well. Very close to Times Square & very worth it. (The water pressure in the shower also impressed me)
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even allowing for the fact that NYC is a much friendlier town than it usually gets credit for, the staff here were a delight to deal with. The only real change I'd make is one I'd also make to a number of other hotels in the area, which is to add a few more elevators.
Stayed 3 nights in Oct 2024

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything! Thank you!
Stayed 1 night in Oct 2024