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Holiday Inn Express New York City Times Square by IHG

3.0 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express New York City Times Square by IHG

Theatre show
Point of interest
Exterior
View from property
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Parking available
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
343 W 39th Street, New York, NY, 10018
  • Times Square
    ‪7 min walk‬
  • Broadway
    ‪8 min walk‬
  • Madison Square Garden
    ‪9 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪36 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible (Communication, Mobil Roll-In Shower)

In-room safe, desk, blackout curtains, soundproofing

Room, 1 Queen Bed, Accessible (Communication, Mobil Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, City View (High Floor)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds, City View (High Floor)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

In-room safe, desk, blackout curtains, soundproofing

Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed (High Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View (High floor)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, City View (High floor)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (High Floor)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds (High Floor)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, City View

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds, City View

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

In-room safe, desk, blackout curtains, soundproofing

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

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About this property

Holiday Inn Express New York City Times Square by IHG

Hotel with free breakfast, a quick walk to Times Square
A 24-hour business centre, valet parking and a business centre are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Holiday Inn Express New York City Times Square by IHG offers 210 accommodations with a safe and coffee/tea makers. Televisions come with cable channels. Bathrooms include a combined bath/shower unit and hairdryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The free breakfast at Holiday Inn Express New York City Times Square by IHG gets good marks from our customers. During your stay, you're just a quick walk from Times Square. Free WiFi in public areas, a 24-hour business centre and dry cleaning service are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Valet parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • Guests have great things to say about the helpful staff and the local sightseeing
  • Within a 10-minute walk of Times Square and Broadway
WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Holiday Inn Express New York City Times Square by IHG. Parking is available for a fee.

This 3-star New York hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 7:00 AM to 10:00 AM.
Room service is available.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 85 per day)

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch HDTV with cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 17.21 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 85.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Alcohol isn't served at Holiday Inn Express New York City Times Square by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel New York City Square Times
Holiday Inn Express New York City Times Square
Holiday Inn Express New York City Times Square Hotel
Holiday Inn Express Times Square Hotel
Holiday Inn Express Times Square
Inn Express Times Square

Holiday Inn Express New York City Times Square by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 615 out of 1660 reviews
Rating 8 - Good. 390 out of 1660 reviews
Rating 6 - Okay. 322 out of 1660 reviews
Rating 4 - Poor. 170 out of 1660 reviews
Rating 2 - Terrible. 163 out of 1660 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Bri

Stayed 2 nights in Jan 2025

10/10 Excellent

Taylor

Stayed 4 nights in Jan 2025

6/10 Okay

Sanz

Stayed 2 nights in Jan 2025

6/10 Okay

Carmen Iris

Travelled with family
Liked: Cleanliness, staff & service
Staff are not always friendly. There is a big problem with the elevators and the rooms are too small.. Not confortable. Other than that the breakfast was good and the staff in the room for breakfast were very very kind.
Stayed 2 nights in Jan 2025

10/10 Excellent

Eloy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

2/10 Terrible

Ethan

Stayed 2 nights in Jan 2025

2/10 Terrible

Yasir

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There wasn’t no hot water
Stayed 1 night in Jan 2025

10/10 Excellent

Rehana

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

gwen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Ichi

Liked: Cleanliness, amenities
Buen servicio muy limpio
Stayed 2 nights in Jan 2025

10/10 Excellent

Sabinne

Stayed 1 night in Jan 2025

4/10 Poor

Jeannie

Stayed 1 night in Jan 2025

10/10 Excellent

HABTEAB ISAACK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location and excellent costumer service
Stayed 2 nights in Jan 2025

8/10 Good

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good staff

Good location reasonable rates. Elevator broke and we were on 20th floor, inconvenient but staff were trying to get someone to come and fix it and you could see how much effort they put in to try to remedy the problem
Stayed 1 night in Jan 2025

4/10 Poor

CHRISTOPHER

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I have photos of how dirty our room was. Stained floor, curtains were dirty, bathtub was dirty, and we were awoken at 9:45am by housekeeping for "check out” Check out is 11am. We were told when we arrived after reserving a room that we had to pay an extra fee for the area we were in. This wasn’t explained when we reserved the room. We will not be staying here in the future
Stayed 1 night in Jan 2025

10/10 Excellent

Hasani

Stayed 2 nights in Jan 2025

10/10 Excellent

Laurie

Travelled with family
I was skeptical about this hotel based on the reviews I had read but I’m glad I didn’t go off of the reviews. There are not any homeless sitting outside of the hotels. The room space is what I expected bc NY is built up not side ways so space is minimal. Time Square is about 2-3 blocks away which was perfect walking distance.
Stayed 3 nights in Jan 2025

8/10 Good

Tara

Liked: Cleanliness, staff & service, amenities
This property was wonderful for our vacation. We knew it was a budget hotel, and it exceeded our expectations. We picked up breakfast and coffee before 8am each day and it was manageable. Elevators were ok as long as guidelines are followed (only 6). We rarely had issues with elevator being slow even staying on 24th floor. Beds and pillows were comfortable. We could tell some things in the room were dated, but it didn’t bother us as we were only there for our place to rest at night and get ready for our day. Room was cleaned each day and had no issues with things being bothered. I enjoyed having a lock box for valuables. We had a late flight on our last day, and Tulia (sp?) was very accommodating to give us a complimentary extra hour late check out. They also held our bags while we enjoyed a few more places in the city before catching our ride to the airport. Overall we had an amazing trip and loved this easy walk to attractions and subways for further attractions! I would stay here again.
Stayed 4 nights in Jan 2025

2/10 Terrible

Jasveen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia is at NO FAULT they were very generous with me The main terribly bad setback i got was from the hotel Holiday Inn express -I booked a king size bed got a queen size bed -Totally different from pictures -terribly bad maintenance -Rusted coffee makers -Very rude front desk -No heating in washrooms like ice cold washrooms -Dirty linen The only saviour was there breakfast thats it Wish i could upload pics too
Stayed 4 nights in Jan 2025

8/10 Good

Hye Young, Long Island City

Stayed 1 night in Jan 2025

10/10 Excellent

victor

Stayed 7 nights in Dec 2024

10/10 Excellent

Aidara

.
Stayed 1 night in Jan 2025

8/10 Good

Benedicta

Liked: Cleanliness, staff & service, property conditions & facilities
Accessibility
Stayed 5 nights in Jan 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

6/10 Okay

Deborah

Stayed 5 nights in Dec 2024