Hotel and the City-Midtown

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Dates

March 2025

April 2025

Hypo-allergenic bedding, individually decorated, individually furnished

Duplex | Living area | 32-inch Smart TV with satellite channels, TV

Family Studio | Hypo-allergenic bedding, individually decorated, individually furnished

Overview
Prices
Location
Amenities
Policies

Excellent

Popular amenities

Laundry
Air conditioning
Kitchen
Free WiFi
24/7 front desk

Explore the area

38 West 31st Street, New York, NY, 10001

Empire State Building
‪5 min walk‬
Madison Square Garden
‪6 min walk‬
Times Square
‪12 min walk‬
New York, NY (JFK-John F. Kennedy Intl.)
‪50 min drive‬

Room options

Elite Studio

23 sq m
Studio
Sleeps 6
1 Single Bunk Bed and 1 Double Bunk Bed

Signature Studio

23 sq m
Studio
Sleeps 3
1 Single Bunk Bed and 1 Single Bed

City Apartment

33 sq m
2 bedrooms
City view
Sleeps 7
3 Double Beds and 1 Single Bed

Superior Studio

23 sq m
Studio
Sleeps 4
2 Double Beds

Grand Studio

28 sq m
Studio
City view
Sleeps 6
1 Double Bed and 1 Double Bunk Bed

Studio

28 sq m
Studio
Sleeps 8
2 Double Beds and 1 Double Bunk Bed

Duplex

46 sq m
1 bedroom
Sleeps 8
3 Double Beds and 1 Queen Bed

Family Studio

28 sq m
Studio
Sleeps 6
3 Double Beds

Premium Studio

28 sq m
Studio
City view
Sleeps 6
2 Double Beds and 1 Single Bunk Bed

Standard Apartment

37 sq m
1 bedroom
Sleeps 8
2 Double Beds and 1 Double Bunk Bed

Standard Studio

23 sq m
Studio
Sleeps 4
1 Double Bunk Bed

Superior Apartment

33 sq m
2 bedrooms
Sleeps 6
3 Double Beds

Exclusive Studio

23 sq m
Studio
Sleeps 4
1 Double Bed and 1 Single Bunk Bed

Signature Apartment

33 sq m
2 bedrooms
City view
Sleeps 5
2 Double Beds and 1 Single Sofa Bed

Similar properties

Free WiFi
Restaurant
Air conditioning
Laundry

for 1 room

includes taxes & fees

25 Mar - 26 Mar

About this property

Aparthotel with a 24-hour front desk, a quick walk to Empire State Building

Along with concierge services, this smoke-free aparthotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance and a TV in a common area are on-site. Each apartment provides a kitchenette with a fridge, a stovetop, a microwave and a kitchen island. For a bit of entertainment, guests will find a Smart TV with satellite channels, and other amenities include free WiFi and a coffee/tea maker. Housekeeping is available on request.

Hotel and the City-Midtown offers 37 accommodations with coffee/tea makers and a hairdryer. This individually decorated and furnished accommodation includes kitchen islands. 32-inch Smart televisions come with satellite channels. Accommodation at this 4-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the clean apartments at Hotel and the City-Midtown. During your stay, you're just a quick walk from 5th Avenue. Enjoy features like free WiFi in public areas, plus concierge services and laundry facilities. This upmarket aparthotel has 37 apartments over 12 floors. Each apartment offers free WiFi and a kitchenette.

Each apartment offers a kitchenette, a Smart TV and a fridge
Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
Services include a concierge, tour or ticket assistance and luggage storage
Guests have great things to say about the local sightseeing and the clean guestrooms
Just a 5-minute walk from Empire State Building and 6 minutes on foot from Madison Square Garden

Hotel and the City-Midtown offers its guests a vending machine, tour/ticket assistance, and concierge services. Public spaces have free WiFi. Hotel and the City-Midtown also features laundry facilities, express check-out, and an ATM.

This 4-star New York aparthotel is smoke free.

Languages

English, Korean, Spanish

Property amenities

Internet

Available in the apartment: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

No on-site parking available

Family friendly

Free cot

Kitchenette

Coffee/tea maker
Cookware, dishware, and utensils
Electric kettle
Hob
Kitchen island
Microwave
Refrigerator
Toaster

Bedrooms

Bedsheets provided
Hypo-allergenic bedding

Bathroom

1 private bathroom
Bathtub or shower
Hair dryer
Shampoo
Soap
Toilet paper
Towels provided

Entertainment

32-inch Smart TV with satellite channels
TV in common areas

Laundry

Laundry detergent
Laundry facilities

Work spaces

Desk chair
Laptop workspace

Climate control

Air conditioning
Heating
Portable fan

Pets

Service animals only (pets not allowed)

Suitability/Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lift
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Smoke-free property

Services and conveniences

24-hour front desk
ATM
Change of bedsheets (on request)
Change of towels on request
Concierge services
Housekeeping (on request)
Iron/ironing board on request
Luggage storage
Tour and ticket assistance
Vending machine

Location highlights

In the city centre
Near a health/beauty spa
Near a metro station
Near a train station
Near an outlet shopping centre

Things to do

Theme park nearby

Safety features

Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

1 building
12 floors
37 units
Banquet hall
Bed sheets changed on request
Housekeeping (on request)
Individual decor
Individual furnishings
Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property

Prior to arrival, you must complete online registration via a secure link

You will be asked to provide the property with a copy of your passport after booking

Access methods

Staffed front desk, key retrieval

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has not indicated whether there is a smoke detector on the property

Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email 24 hours before arrival with check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property.

Property is also known as

And The City Midtown New York

Hotel and the City-Midtown New York

Hotel and the City-Midtown Aparthotel

Hotel and the City-Midtown Aparthotel New York

Hotel and the City-Midtown Reviews

8.6

Excellent

8.6/10

Cleanliness

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Excellent

Nha

10 Dec 2024

Liked: Cleanliness, amenities, property conditions & facilities

Easy to go around

Stayed 2 nights in Dec 2024

10/10 Excellent

Sergio

Travelled with family, Travelled with partner

9 Dec 2024

Liked: Cleanliness, amenities, property conditions & facilities

Very good, centric unit in NY, right in Midtown, near everything

Stayed 1 night in Oct 2024

8/10 Good

Kathryn

Travelled with family

7 Dec 2024

Liked: Cleanliness, amenities, property conditions & facilities

This is a cute little studio room with kitchen amenities. It was close to the train station, and it suited our needs perfectly. The only thing I'd like to suggest to the owner is to add wash cloths and maybe a few more bath towels to the bathroom inventory. We had to go buy wash cloths to take showers. And a roll of paper towels and/or kitchen towels to clean up/dry any dishes used. Other than that, it was perfect.

Stayed 2 nights in Dec 2024

8/10 Good

Eduardo, Philadelphia

5 Dec 2024

Liked: Cleanliness, amenities, property conditions & facilities

This hotel gives you a rather dismal first impression: it's embedded in a commercial building on 31st, which it shares with assorted businesses that, for example, sell SIM cards or offer to store your luggage. Many people are always sitting in the lobby, with their voluminous luggage. The hotel reception is only open from 9 to 5 but they have mechanisms to let you check in and out at other times. When you go upstairs, you encounter an old low-marked residential building transformed into a hotel. But, very surprisingly, the room is meticulously clean and offers most if not all of the features you'd get in a mainstream hotel! The only two drawbacks, in addition to the disconcerting lobby, are the street noise and the fact that there's no front-desk support from 5 pm to 9 am. But the hotel is conveniently close to Penn Station and you really get a good deal for the money. I would go again.

Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Travelled with family

5 Dec 2024

Liked: Cleanliness, room comfort

Stayed 3 nights in Nov 2024

8/10 Good

Joanna

Travelled with partner

5 Dec 2024

Liked: Cleanliness, amenities, property conditions & facilities

We had an excellent stay! They were very responsive to our needs. The location was great. Many spots were very walkable and close to subway.

Stayed 5 nights in Nov 2024

8/10 Good

Anthony

Travelled with family

4 Dec 2024

Liked: Cleanliness, property conditions & facilities

The management communicated well but had some difficulty explaining how the poor reviews of another host in the building is not a reflection of Hotel and the City. They need to clarify their advertising to disassociate from other hosts. Good experience, excellent location, tiny and cute, clean but we would not stay there again because of the very old bed linens and like old buildings the pipes bang at 5am when the heat goes on. I will say that the management warns you…which was odd and funny. With brand new linens and towels I would give it a try again for a one night stay. No smells, no bugs. It really was well kept. And I checked both mattresses. Each had 2 zipped mattress covers.

Stayed 1 night in Nov 2024

6/10 Okay

Hannah

Travelled with group

3 Dec 2024

Liked: Cleanliness, room comfort

Bathroom flooded but great location/clean/comfy

The hotel suite was bigger than expected and very clean. All appliances worked and the beds were comfy. However our toilet randomly clogged at 5am and then started flooding the bathroom. The building maintenance only gave us a plunger and blamed us for putting any toilet paper in the toilet at all. He said someone would bring us more towels and help clean up in the morning but that did not happen. We unclogged the toilet, turned off the water, and cleaned up the flooding ourselves. The concierge was very apologetic and did not make us pay for the damages but we still paid full price for the suite when we couldn’t use the toilet for half of our visit. The heat was also very loud throughout the night however I understand this is pretty unavoidable in old NYC buildings. The location was ideal and easy to find and the free luggage storage was easy and helpful.

Stayed 1 night in Nov 2024

10/10 Excellent

Amy

Travelled with family

2 Dec 2024

Liked: Cleanliness, amenities, property conditions & facilities

The communication from the hotel was very quick, and they were always willing to help out.

Stayed 1 night in Nov 2024

10/10 Excellent

Alana

Travelled with family

2 Dec 2024

Liked: Cleanliness, amenities, property conditions & facilities

Our room (penthouse 4) accommodated my family of 6 well. It was nice to have a near full kitchen (minus the oven). Beds were comfy. The private patio with a view of the empire state building was a big plus!

Stayed 4 nights in Nov 2024

8/10 Good

Anika

Travelled with family

1 Dec 2024

Liked: Property conditions & facilities

Unit is clean atmosphere but new towels are needed and sheets are also very worn and need upgrade for winter. Communication is great and access to midtown perfect so will come back just hoping you will have fixed towels by then.

Stayed 3 nights in Nov 2024

6/10 Okay

Jessica

Travelled with group

1 Dec 2024

Small. Great location. Midnight terrible noises like knocks in the pipes.

Stayed 1 night in Nov 2024

2/10 Terrible

Jennifer

Travelled with family

30 Nov 2024

Disliked: Cleanliness, amenities, property conditions & facilities

Just want to start by saying this is not a hotel. This is a converted efficiency apartment building. The floors are extremely uneven and smell of smoke every where. We got to our room and it appeared to be clean from the surface. The beds were clean, but under neath was full of dust. The extra outlets did not work and it was cold. We had received a message after check in that the water may not be hot and we would need to allow 5 to 10 mins for it to become warm. We made a plan from there on how to take our showers. The next thing was they said that the heating pipes could make noise and not to be concerned. Well that happened all night long. I was awaken multiple times each hour from 11pm until 6am. There was no sleep to be had that night. In addition, for this to be heating pipes it was so cold I could not get warm. If I was staying by myself, I would have just gone to the train station to wait for my train, but I had my child with me. I would not recommend this place to my worst enemy. The Korean donut place right next door is wonderful though.

Stayed 1 night in Nov 2024

2/10 Terrible

Cathy

Travelled with family

26 Nov 2024

The room we stayed in was extremely small and did not match the pics on the website. The bathroom was ridiculously small and also didn’t match any of the pictures. Towels were thin and rough. The bunk bed ladder was made of rod iron and about a 1/2” wide. Made it difficult to climb up and down, especially in the middle of the night. Positive aspect was it was very close to the subway.

Stayed 4 nights in Oct 2024

8/10 Good

Janet

Business traveller

24 Nov 2024

Liked: Cleanliness, room comfort

Traveling with two dancers for the Macy’s day parade needed a one night stop before we checked in on our package deal for a wink. It was amazing for three of us and restaurants close by easy access very friendly staff.

Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Travelled with family

20 Nov 2024

Liked: Cleanliness, room comfort

Fun in the city

Loved the location and hotel room. Really good for 5 of us. One bathroom in room but another one for all residents just down the hall if needed. No coffee maker in room but when I asked about it they did bring a tea kettle. No big deal- coffee is easy to get nearby in the city. Pillows were a little hard but beds were comfortable. We really enjoyed our stay. Owners were responsive and very nice.

Stayed 2 nights in Nov 2024

8/10 Good

Shari, Westbury

Travelled with group

19 Nov 2024

Liked: Cleanliness, amenities, property conditions & facilities

Excellent communication with host. Made the whole process seamless. There is no street parking but there is a paid garage basically across the street. Property is very accessible and clean, front receptionist is available and property managers are available 9-5. Room was very clean, we were very impressed at how well kept it was. We were very comfortable and did not feel cramped even though it was 5 of us. My only issues were that the hot water was not very hot more warm and the tub kept backing up so we had to wait between showers. I would also recommend you bring your own wash cloths/towels. Other than those i would highly recommend this place and will surely be back. The price can not be beat and it was like living in a comfortable Manhattan apartment. Great stay!!

Stayed 1 night in Nov 2024

8/10 Good

Philip M

Travelled with family

11 Nov 2024

Liked: Cleanliness, room comfort

Would stay again!

Early check-in, clean, stove and microwave. Great location!

Stayed 1 night in Nov 2024

6/10 Okay

TLGI

Travelled with partner

9 Nov 2024

Liked: Cleanliness

The hotel apartment is in the convenient location, but the room is too small. We a couple was staying there 3 1 nights. The first 3 nights the room was already small but acceptable. The last night the room with bunk beds was very tiny, we felt no place for everything and the other people walking noisily around the corridor. The rate was over Aud 400 for this night and we think the room is not worth the price.

Stayed 1 night in Nov 2024

10/10 Excellent

Nick

9 Nov 2024

Liked: Cleanliness, property conditions & facilities

Stayed 1 night in Nov 2024

8/10 Good

Fiona

Travelled with family

7 Nov 2024

Liked: Cleanliness

Very clean comfortable apartment, great location

Pros: Extremely clean, comfortable beds, decent shower, fantastic location, good rates for NY Cons: not many, but strange set up practically i.e. obvious thought gone into providing little items such as flannels but zero thought into realities of living space...e.g. why put a shelf above the sink so its impossible to brush your teeth or wash and zero storage space except one rod to hang 5 items between 2 rooms, when there is a large kitchen which could've handled at least a drawer!? Apart from odd things like that, was a great stay!

Stayed 7 nights in Oct 2024

10/10 Excellent

JOSE

Travelled with family

6 Nov 2024

Liked: Cleanliness, amenities, property conditions & facilities

Clean and good location

Stayed 3 nights in Oct 2024

8/10 Good

Lauren

3 Nov 2024

Liked: Cleanliness, property conditions & facilities

Stayed 1 night in Nov 2024

10/10 Excellent

Sam

Travelled with family, Travelled with family and small children

2 Nov 2024

Liked: Cleanliness, amenities, property conditions & facilities

It’s a perfect place to stay in the city and be in the action. Lots of shopping and great food.

Stayed 2 nights in Oct 2024

10/10 Excellent

Maria

2 Nov 2024

Liked: Cleanliness, property conditions & facilities

Very nice property in korean town

Stayed 5 nights in Oct 2024

Hotel and the City-Midtown

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Photo gallery for Hotel and the City-Midtown

Reviews

Popular amenities

Explore the area

Room options

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Elite Studio

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Signature Studio

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City Apartment

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Superior Studio

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Grand Studio

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Studio

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Duplex

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Family Studio

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Premium Studio

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Standard Apartment

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Standard Studio

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Superior Apartment

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Exclusive Studio

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Signature Apartment

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About this property

Hotel and the City-Midtown

Languages

Property amenities

Internet

Parking and transport

Family friendly

Kitchenette

Bedrooms

Bathroom

Entertainment

Laundry

Work spaces

Climate control

Pets

Suitability/Accessibility

Services and conveniences

Location highlights

Things to do

Safety features

General

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

You need to know

Property is also known as

Hotel and the City-Midtown Reviews

Reviews

Excellent

8.6/10

8.0/10

8.4/10

8.2/10

Reviews

10/10 Excellent

Nha