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voco Times Square South New York, an IHG Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for voco Times Square South New York, an IHG Hotel

Exterior
Exterior
Premium bedding, pillow-top beds, in-room safe, desk
Point of interest
Breakfast, lunch and dinner served

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Restaurant
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry

Explore the area

Map
343 West 36th Street, New York, NY, 10018
  • Madison Square Garden
    6 min walk
  • Macy's
    7 min walk
  • Herald Square
    9 min walk
  • New York, NY (JFK-John F. Kennedy Intl.)
    55 min drive

Room options

View all photos for Premium Room, 2 Double Beds, City View

Premium Room, 2 Double Beds, City View | Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 2 Double Beds, City View

  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed (Communications)

Room amenity

Standard Room, 1 Double Bed (Communications)

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Double Bed

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Communications, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Double Bed, Accessible (Communications, Roll-In Shower)

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Mobility, Transfer Shower)

Room amenity

Standard Room, 2 Double Beds, Accessible (Mobility, Transfer Shower)

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Room amenity

Standard Room, 2 Double Beds

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Accessible (Mobility, Accessible Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Double Bed, Accessible (Mobility, Accessible Tub)

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Double Bed, City View

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 Double Bed, City View

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed, City View

Premium Room, 1 King Bed, City View | Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 King Bed, City View

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

voco Times Square South New York, an IHG Hotel

Hotel with a 24-hour fitness centre, a quick walk to Madison Square Garden
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Wired Internet in public areas is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and conference space.
Voco Times Square South New York, an IHG Hotel offers 224 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of voco Times Square South New York, an IHG Hotel's great location. During your stay, you're just a quick walk from Madison Square Garden. Free wired Internet, a restaurant and a 24-hour gym are available.
  • Free wired Internet
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • To-go breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have good things to say about the accommodation for the comfy beds and overall comfort
  • Within a 10-minute walk of Madison Square Garden and Herald Square
  • Pets welcome for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and a meeting room.

Public spaces have free wired Internet. Event space at this hotel measures 437 square feet (41 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the business-friendly voco Times Square South New York, an IHG Hotel.

This 3.5-star New York hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 6:30 AM to 10:00 AM.
The Finches Den – This restaurant serves breakfast, lunch and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transport

  • Offsite parking available (USD 50 per day)

Food and drink

  • Daily breakfast to-go available 6:30 AM to 10:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Finches Den

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 437 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 25 floors
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 75 per stay
  • Maximum 1 (weight limit: 35 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 150.00 per stay
  • Resort fee: USD 28.69 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Internet access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately USD 20 per person
  • Nearby parking fee: USD 50 per day (1640 ft away)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
The children's breakfast fee applies to children age 8 and older.

Property is also known as

Hotel Central Times Square
Voco Times Square York, An Ihg
Voco Times Square South An IHG Hotel
voco Times Square South New York an IHG Hotel
voco Hotel Central Times Square South an IHG Hotel
voco Times Square South New York, an IHG Hotel Hotel
DoubleTree by Hilton Hotel New York Times Square South
voco Times Square South New York, an IHG Hotel New York
voco Times Square South New York, an IHG Hotel Hotel New York

voco Times Square South New York, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 597 out of 1153 reviews" "
Rating 8 - Good. 360 out of 1153 reviews" "
Rating 6 - Okay. 119 out of 1153 reviews" "
Rating 4 - Poor. 40 out of 1153 reviews" "
Rating 2 - Terrible. 37 out of 1153 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, amenities
Stayed 14 nights in Aug 2024

4/10 Poor

Jennifer

Liked: Cleanliness
Disliked: Property conditions & facilities
Elevators keep breaking- I had to take the stairs to my room in the 20th floor- when leaving I had to use then elevator- I had to wait 45 minutes
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I thought this hotel was close to everything I wanted to do on my first NYC trip. I knew rooms would be small, I am usually not picky with hotels, as it’s just a place to sleep at night - however, the elevator was a little slow and would open and shut a handful of times sometimes before closing and taking you to your floor.
Stayed 3 nights in Aug 2024

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Natasha C

Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Stayed 2 nights in Aug 2024

8/10 Good

Laura

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I was disappointed in the fact that I had to pay a resort fee when there was no pool in the hotel wasn’t giving resort vibes at all! Definitely overpriced. The elevator kept breaking down and we were on the fifth floor, so as you can imagine it was a lot. At one point, we had one elevator working, but it was also very tiny, and we found ourselves elevator with too many people at multiple occasions. One of the lamps in my room also wasn’t working and when we called about it, it was actually an electrical problem so we had to enjoy our stay with minimal lighting. However, The room was very clean and it was a very convenient area and I found it easy to get to all my destinations from the location.
Stayed 2 nights in Jul 2024

6/10 Okay

jonathan

Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Ehhhhh
Close to Times Square and train stations. But the room is quite small and seems outdated. The aircon was right next to my bed so my legs were frozen but if you turned it off it would be too hot. These resort fees are something they made up. It doesn’t reflect what you supposedly pay for… Slow elevators only 2 for a 26 floor hotel. I’d give it 2.5 stars for quality but with 4 star prices.
Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Javits for work
Stayed 3 nights in Aug 2024

10/10 Excellent

Cristiana

Stayed 4 nights in Jul 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was always friendly and helped whenever I had questions . The kids and I really enjoyed the ba k patio and the games they had for them to play . They made getting to the Statue of Liberty easy and to the airport as well .
Stayed 6 nights in Jul 2024

10/10 Excellent

Rebecca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt very safe staying at this hotel with my two kids. Super close to Times Square and Penn Station. Would absolutely recommend! Staff was friendly and accommodating. Hotel was cute and clean.
Stayed 2 nights in Jul 2024

4/10 Poor

Yolanda

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our bed had blood stains on the sheets and stains on the pillows
Stayed 4 nights in Jul 2024

10/10 Excellent

Todd

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby staff were very friendly and helpful
Stayed 4 nights in Jun 2024

8/10 Good

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable and stylish, but long waits for the elevator.
Stayed 1 night in Jul 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, easy check in, friendly staff. Bar on site for a quick drink.
Stayed 1 night in Jul 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with excellent staff
Stayed 2 nights in Jul 2024

8/10 Good

Laurian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. It was however time consuming to wait for lifts in the morning having stairs as an option to get to and from our room would have been appreciated. The breakfast was very good and the staff helpful and friendly
Stayed 3 nights in Jul 2024

8/10 Good

Nicola

Stayed 3 nights in Jul 2024

6/10 Okay

Emma

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
OK for 2 nights
It was fine. There were a few issues (coffee machine in lobby didn't work, streaming to TV didn't work, room wasn't ready at check-in). Expedia tried to help by offering a voucher for free drinks but the bartender was so nasty it put me off.
Stayed 2 nights in Jul 2024

4/10 Poor

Ahema

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing I concerns is I hear too many noises to be in a 24th floor other than that was a great stay
Stayed 2 nights in Jul 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Hotel great location, Steph was amazing. The only problem is my bathroom door wouldn't stay open so I had to block it open because I don't like the bathroom door being shut but that's my own issue. But nice hotel convenient as I said no frills but it was lovely and it was in a great location for a great price
Stayed 5 nights in Jun 2024

10/10 Excellent

Ernesto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 7 nights in Jul 2024