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Hotel Hayden

4.0 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Hayden

Exterior
Property entrance
Egyptian cotton sheets, premium bedding, in-room safe, desk
Breakfast area
View from room

Reviews

7.4 out of 10

Good

Popular amenities

  • Parking available
  • Pet-friendly
  • Housekeeping
  • Laundry
  • Air conditioning
  • Gym

Explore the area

Map
127 West 28th Street, New York, NY, 10001
  • Madison Square Garden
    6 min walk
  • Barn Joo Nomad
    2 min walk
  • 28 St. Station (7th Av.)
    2 min walk
  • New York, NY (JFK-John F. Kennedy Intl.)
    52 min drive

Room options

View all photos for Superior Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Chelsea)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed (Chelsea)

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Chelsea)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible (Chelsea)

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Room, 2 Double Beds, Accessible

  • Sleeps 4
  • 2 Double Beds

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Exterior

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The price is €152
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includes taxes & fees
8 Jan - 9 Jan
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About this property

Hotel Hayden

Hotel with a 24-hour fitness centre, a short walk to Madison Square Garden
A 24-hour fitness centre, a 24-hour business centre and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a business centre, a meeting room and concierge services are on-site.
Hotel Hayden offers 122 air-conditioned accommodations with a safe and free newspapers. Beds feature Egyptian cotton sheets and premium bedding. 43-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower, dressing gowns, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and fridges can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Hotel Hayden's great location gets high marks from our customers. During your stay, you're just a quick walk from Madison Square Garden. Enjoy features like free WiFi in public areas, plus a 24-hour gym and a 24-hour business centre.
  • Free WiFi
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Madison Square Garden and 5th Avenue
  • Cats and dogs welcome for a fee
WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. A 24-hour fitness centre, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel Hayden. Parking is available for a fee.

This 4-star New York hotel is smoke free.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 50 per night)
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay, plus a deposit of USD 75.00 per day
  • Only dogs and cats are allowed
  • Weight limit: 25 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 42.46 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Fitness centre access
  • In-room coffee
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 50 per night
  • Pet deposit: USD 75.00 per day
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
Front desk staff will greet guests on arrival.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Hayden New York
Hayden New York
Hotel Hayden Hotel
Hotel Hayden New York
Hotel Hayden Hotel New York

Hotel Hayden Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 317 out of 1001 reviews" "
Rating 8 - Good. 311 out of 1001 reviews" "
Rating 6 - Okay. 192 out of 1001 reviews" "
Rating 4 - Poor. 97 out of 1001 reviews" "
Rating 2 - Terrible. 84 out of 1001 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ryszard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 3 nights in Jul 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Amenities
Absurdly overpriced, with a mandatory “resort fee” adding insult. The gym is tiny and only marginally equipped.
Stayed 2 nights in Sep 2024

6/10 Okay

Mark

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
The Hotel was in the floral district of Manhattan. The distance between the subway and restaurants are a short walk. The room had working air conditioning, hot water and somewhat comfortable bed. Other than that, the room was less then desirable with cracks in the ceiling of washroom, probably due to no working fans. If this was a 4star, id hate to see what a 3star is.
Stayed 5 nights in Sep 2024

4/10 Poor

Blanquita

Stayed 1 night in Sep 2024

4/10 Poor

Yosuke

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
No hot shower, poor WiFi
Stayed 4 nights in Sep 2024

4/10 Poor

Ji, Irvine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not recommend
Stayed 1 night in Sep 2024

8/10 Good

Jincy

Stayed 3 nights in Aug 2024

8/10 Good

Nathan

Liked: Cleanliness, staff & service, amenities
They store your bags before/after checkin/out which is great. Some people complained about AC not working well enough but ours was good. Very clean, housekeeping was great. It is an older building and rooms but a renovated lobby. No personal safe in room. Breakfast is coffee, apples bananas muffins and croissants. Elevators are slow. Convenient location to subway and quiet enough area.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jorge

Stayed 1 night in Jul 2024

10/10 Excellent

Kathleen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Wallace

Stayed 1 night in Aug 2024

6/10 Okay

Cody

Liked: Cleanliness, property conditions & facilities
The breakfast sucks
Stayed 3 nights in Aug 2024

10/10 Excellent

Benedict

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean well located courteous staff
Hotel is in a great location on a side street just a couple of blocks from Madison Square Garden and the Amtrak train station. Hotel is clean, well maintained and the staff is very courteous. it is advertised as offering free breakfast, however the hours of the breakfast do not start until 7:30 a.m., which is a little late for me. Also, they only have apples, bananas, a few donuts and muffins. So, it is disappointing in the selections offered.
Stayed 4 nights in Aug 2024

8/10 Good

Sama

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best thing is location- midtown manhattan, close to the subway, I felt safe. Hotel is pretty modern, simple: there’s construction going on outside, it’s next door to a bunch of flower shops. The breakfast essentially is pastries , muffins , yoghurt and fruit. Checkin was 3pm and check out 12pm. It was busy. There’s a gym which is basic as expected in a hotel, free weights, cardio machines. Room had an ironing board and iron, safe, fridge. Can see all the complaints re air con- but mine was functioning perfectly fine. For the price it was significantly cheaper than the other hotels in the area, if you want a safe clean place to stay in the heart of New York then it’s a great option.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Mohamed

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is not maintained well and things are falling apart and not fixed.
Stayed 4 nights in Aug 2024

6/10 Okay

Frank

Stayed 1 night in Aug 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service
This is a great hotel someone looking for inexpensive place to stay in a convenient location in New York City. I travelled with my 14-year-old son and we had a room with two double beds on the fourth floor. Overall the rooms were clean, and the bed was comfortable - especially after clocking 20-25k steps a day. Despite being on a low floor, we didn’t hear any street noise aside from a police siren one morning. For the discerning traveller: the baseboards need painting, there is some mildew in the shower (bring flip-flops if you are concerned), and the AC was a bit noisy. The breakfast is sparse - basic baked goods like muffins, donuts, and bagels, with fruit and yogurt. When we were there the ice machine was broken. There is a fitness room but it is very basic. All this said, I would definitely stay at this hotel again. The staff is nice, you steps away from a major subway line, and I didn’t spend a lot of time in my room. To supplement breakfast, there is a great breakfast food truck at the corner of 50th & 6th st with five dollar breakfast sandwiches that are delicious. The staff is friendly and helpful. The checkin is quick (our room was ready by 2pm). Being in the heart of the flower district is a nice bonus - so lovely to walk out into practically a garden every morning.
Stayed 3 nights in Aug 2024

10/10 Excellent

DOROTHY

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was pleasant. It was convenient and clean
Stayed 1 night in Aug 2024

6/10 Okay

teresa

Disliked: Staff & service, property conditions & facilities
No ice machine, no hot water for shower
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had good breakfast room was clean and nice
Stayed 1 night in Aug 2024

10/10 Excellent

Yasser, fresh meadow

Liked: Cleanliness, staff & service, property conditions & facilities
I love expedia
Stayed 1 night in Aug 2024

4/10 Poor

Joseph

Stayed 2 nights in Aug 2024

4/10 Poor

Fjoralba

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location- awful hotel
Business trip- great location. My room was HOT upon arrival and twice engineering came to "reset" the AC. nothing lasted. I heard several other guests complaining during my stay also. It took so long to get hot water in the shower I thought that it was out (10 min!) The breakfast area was in demolition with some kind of water leak- the base boards in my room were unpainted and peeling--the furniture was old and in bad condition. Everything was damp and moldy smelling. The outside sitting area at the front smelled like urine. Overall, it is cheap for the location, don't expect too much and you might be hot.
Stayed 2 nights in Aug 2024