Hotel Hendricks

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel Hendricks

Front of property
In-room safe, desk, soundproofing, iron/ironing board
Breakfast, lunch, dinner served; Latin American cuisine
Breakfast, lunch, dinner served; Latin American cuisine
Hallway

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Pet-friendly
  • Housekeeping
  • Laundry

Explore the area

Map
25 W 38th Street, New York, NY, 10018
  • 5th Avenue
    ‪3 min walk‬
  • Herald Square
    ‪5 min walk‬
  • Empire State Building
    ‪6 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪28 min drive‬

Room options

Room, 2 Double Beds, Accessible (Empire State View)

  • 21 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible (Empire State View)

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds (Empire State View)

  • 21 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Queen Bed, Accessible

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 2 Double Beds

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Empire State View)

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed (Empire State View)

  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Hendricks

Hotel with a 24-hour fitness centre, a quick walk to Empire State Building
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a business centre and concierge services. Weekly housekeeping is available.
Hotel Hendricks offers 176 air-conditioned accommodations with a safe and coffee/tea makers. Smart televisions come with premium cable channels and pay-per-view films.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Hotel Hendricks's great location gets high marks from our customers. During your stay, you're just a quick walk from Empire State Building. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free WiFi
  • Enjoy Latin American cuisine while dining at Isla Restaurant
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Within a 10-minute walk of Empire State Building and Broadway
  • Dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site.

Public spaces have free WiFi. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Hotel Hendricks. Parking is available for a fee.

This 4-star New York hotel is smoke free.

Isla Restaurant – This restaurant specialises in Latin American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Daintree Rooftop – On-site rooftop bar. Happy hour is offered. Open daily.
Room service is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (USD 55 per day)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Daintree Rooftop
  • Isla Restaurant

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay films
  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • LED lighting
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

  • Pets: USD 95 per accommodation, per stay, plus a deposit of USD 200 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay
  • Resort fee: USD 42.46 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • In-room coffee
  • In-room safe

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 55 per day
  • Pet deposit: USD 200 per stay
  • Pet fee: USD 95 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a security system and window guards
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Hendricks LIF New York
Hotel Hendricks LIF New York
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Hotel Hendricks Hotel New York
Hotel Hendricks Hotel
Hotel Hendricks New York
Hotel Hendricks Hotel New York

Hotel Hendricks Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 681 out of 1306 reviews" "
Rating 8 - Good. 343 out of 1306 reviews" "
Rating 6 - Okay. 155 out of 1306 reviews" "
Rating 4 - Poor. 66 out of 1306 reviews" "
Rating 2 - Terrible. 61 out of 1306 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Great and courteous service!
Stayed 1 night in Oct 2024

10/10 Excellent

Petros

Stayed 2 nights in Oct 2024

6/10 Okay

John

Travelled with group
3 stars hotel
The hotel it’s OK. I think 3 stars would be fair, considering my experience. The A/C in the room is only automatic and you cannot change it. I got sick from my throat because of the Air from the A/C was too direct to the bed and I’m sure the filters were not clean either. I almost didn’t recognize the hotel when arriving because there was many garbage black bags in front of the Hotel.. I couldn’t believe that was the same hotel from the pictures.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael, Charleston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Hendricks is charming and very convenient. Bar area is great with outdoor seating. Very nice. Also a Rooftop bar with Empire State Building view which is great to have access to .
Stayed 1 night in Oct 2024

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a great location, walking distance to everything you need. Upon checking in, staff were friendly however, we did feel we weren’t given much information like what time check out was, that you had to swipe your room key to access your floor in the lift etc. The room was clean and was refreshed every day. The tv didn’t seem to have any accessible channels but we didn’t really need to use it so it didn’t really bother us. The room is quiet although the air con can be a bit noisy at times but luckily for us we didn’t need it on through the night. Other than the bits I’ve mentioned all was good.
Stayed 5 nights in Oct 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service
Stayed 4 nights in Oct 2024

10/10 Excellent

Julie

Travelled with partner, Travelled with group
Liked: Amenities
Great place, enjoyed our stay. Supper helpful anf friendly staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Colleen

Stayed 1 night in Oct 2024

8/10 Good

Olya

Stayed 2 nights in Oct 2024

8/10 Good

Jaydun

Stayed 2 nights in Sep 2024

8/10 Good

Linnette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Denise, Seattle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location for Midtown. Small rooms with unique decor. My room was on the 19th floor and very quiet.
Stayed 7 nights in Oct 2024

8/10 Good

Caroline Jane

Travelled with partner
Liked: Cleanliness
Perfectly situated
Stayed 4 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Served our purpose well. Great location.
Stayed 5 nights in Oct 2024

6/10 Okay

Renee

Business traveller
Liked: Property conditions & facilities
Good location for a quick stay, no frills
The hotel was fine for an overnight. I wouldn’t recommend for longer. Bathroom was not super clean & the hair dryer was broken. The bar was closed and there was no coffee in the morning, (although there was a Keurig in the room). It was a great location with accessible self parking garage.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

khaled

Liked: Cleanliness
It was wonderful
Stayed 1 night in Oct 2024

4/10 Poor

Emad

Disliked: Staff & service
Beds are too small , room can't fit 3 people .tried to check out after 5 min but was not give the option to do so.spent 1 night only the left .
Stayed 3 nights in Oct 2024

4/10 Poor

David

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
From the way the pictures show off this property online, this should have been a 5-star experience but it was not. The best phrase to describe it is "Lipstick on a Pig". Upon entering the room, the curtains were falling off, there was no in-room minibar or amenities as shown in the pictures, layers of dust in the closet, and several broken and worn down fixtures in the room. It took two days to fix anything without mentioning trying to make the experience right. (discount, dinner credit, free coffee?) Let every buyer beware.... your money is better spent elsewhere. Avoid this property at all costs.
Stayed 3 nights in Oct 2024

4/10 Poor

Peter

Stayed 1 night in Oct 2024

6/10 Okay

Philip

Good Location. No extras.
Hotel room was small but fine. Staff was cordial. Has a rooftop bar…but it closes at 10:30…in NYC. What closes at 10:30 in NYC??? Was going to try the restaurant on the lobby level. Asked hostess to view the menu. She gave us a dirty one. We passed. Resort fee is ridiculous. You pay for the use of “the gym”. The gym is a small room with two pieces of equipment and some free weights.
Stayed 2 nights in Oct 2024

8/10 Good

Virginia

Liked: Staff & service
Stayed 1 night in Oct 2024

2/10 Terrible

Toni

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Customer Service!
This is the WORST place to stay! I had a late evening check in and I purposely called ahead at 6pm to confirm and ensure my room would be ready and waiting because some hotels will give your room away if you arrive really late. Upon arrival at 11:30pm I was told they had given my room away! It was the week of Comicon and there wasn't a single hotel available within 90 miles. I spent two hours on the phone, called almost 40 hotels from their lobby trying to secure other accommodations without ANY help from their staff. I had a huge meeting the next day and no where to sleep. Needless to say I didn't perform well. Finally I was able to get ahold of a colleague at 2am and had to sleep on their hotel room couch at the expense of waking them up. It is still astounding to me that they didn't call me to confirm I was still coming, or even send me an email or a note. I had paid for that room and it should be mine even if I don't show up! Regardless, if you want good customer service, I would not recommend staying here as you will not get it. Don't arrive past 7pm or they will give your room away!
Stayed 2 nights in Oct 2024

10/10 Excellent

Francis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New York fall visit
Hendricks is a great place to stay. Just round the corner is times square, the empire state building and maduson square garden. The staff were lovely and made us feel welcome. Well and the roof top bar....well...amazing. would definitely stay there again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Esther

Stayed 1 night in Sep 2024