Hudson Yards Hotel

2.0 star property

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Photo gallery for Hudson Yards Hotel

Exterior
Premium Suite, Multiple Beds | Living area | 32-inch LCD TV with cable channels
Superior Double Room, 2 Double Beds | Desk, blackout curtains, iron/ironing board, free WiFi
Exterior
Billiards

Reviews

6.6 out of 10

Popular amenities

  • 24/7 front desk
  • Free WiFi

Explore the area

Map
510 W 42nd St, New York, NY, 10036
  • Times Square
    ‪12 min walk‬
  • Broadway
    ‪14 min walk‬
  • Manhattan Cruise Terminal
    ‪15 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪60 min drive‬

Room options

Superior Room, 1 Queen Bed

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Double Room, 2 Double Beds

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Premium Suite, Multiple Beds

  • 64 sq m
  • Sleeps 4
  • 2 King Beds

Superior Room, 1 King Bed, Mobility Accessible

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Premium Suite, 1 King Bed

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hudson Yards Hotel

Central hotel connected to the convention centre in New York with a 24-hour front desk
This smoke-free hotel features concierge services, a 24-hour front desk and ATM/banking services. WiFi in public areas is free. Housekeeping is available on request.
Hudson Yards Hotel offers 105 accommodations with free toiletries and blackout curtains. 32-inch LCD televisions come with cable channels. Bathrooms include a shower and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include an iron/ironing board.

With your stay at Hudson Yards Hotel, you're connected to the convention centre and just a quick walk from Intrepid Sea, Air and Space Museum. Features include free WiFi in public areas and concierge services.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Amenities include a lift, an ATM and a water dispenser
  • Just a 5-minute walk from Jacob K. Javits Convention Center and 12 minutes on foot from Times Square
Hudson Yards Hotel offers its guests concierge services, an ATM, and a lift. WiFi is free in public spaces.

This New York hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • ATM
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Grab bar near toilet
  • Hardwood flooring in room
  • In-room roll-in shower
  • Lift (178 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste

Entertainment

  • 32-inch LCD TV with cable channels

More

  • Desk
  • Desk chair
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 300 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival at the property.

Property is also known as

Hudson Yards Hotel Hotel
Hudson Yards Hotel New York
Hudson Yards Hotel Hotel New York

Hudson Yards Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 193 out of 584 reviews
Rating 8 - Good. 95 out of 584 reviews
Rating 6 - Okay. 85 out of 584 reviews
Rating 4 - Poor. 80 out of 584 reviews
Rating 2 - Terrible. 131 out of 584 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Joey

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel still owes me a refund for needing to rebook to another hotel due to hot water issue. I’ve been getting the runaround since December 27 with no resolution in sight.
Stayed 5 nights in Dec 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t have hot water for a few days but they were accommodating nonetheless. We had such a great stay
Stayed 7 nights in Dec 2024

2/10 Terrible

zahra

Stayed 6 nights in Dec 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Room. Close to Broadway
Stayed 4 nights in Dec 2024

10/10 Excellent

Ana Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 3 nights in Nov 2024

2/10 Terrible

Dina Marie

Disliked: Amenities, property conditions & facilities
The first night we were there the heat stopped working. A gentleman came to fix it. He drained three buckets of brown water from the heater and it started working again. It was gross and made me wonder what the filthy water was putting into the air. The next started off okay, but the room quickly got colder, and there was no hot water. The staff at the front desk explained that the boiler was out, so there was no heat, but that it was being worked on and would hopefully be fixed soon. Hours later the boiler was not fixed, and the lies started. I was first told that the boiler would be fixed in two hours. When that didn't happen I inquired as to what the back up plan would be. I was told that the staff would bring a space heater up, and there was nothing they could do about the water situation. Two hours later there was no heater. The gentleman at the front desk stated that the hotel had run out of heaters and had sent someone to Target to purchase some more. He stated that he would send up two space heaters to make up for it. I returned to the hotel later that evening and asked the front desk staff if heaters had been purchased and delivered to my room. He was confused as there was never a plan to purchase more heaters and he didn't know what I was talking about. Again, I asked what the backup plan was, since my room was 57 degrees. The best he could do was give me a blanket. They stated management would be there the next day to talk about compensation. They weren't

2/10 Terrible

Navneet

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

2/10 Terrible

Erica Hope

Travelled with partner
Disliked: Property conditions & facilities
I arrived to check-in on December 28th only to be told the hotel had been without heat and hot water for 2 weeks. No one from the hotel contacted me before my arrival date to inform me of this. The lobby was full of people who also booked using Expedia and was trying to book rooms at other hotels. The staff and manager assured us they would approve a refund since their policy states must cancel within 72 hours, but since this was their issue, not mine, they would approve a refund with Expedia. Expedia tried calling the hotel for confirmation of this and was sent to voicemail at their corporate office. The manager sent the front desk staff to the lobby to tell me they have my information and will contact Expedia with the approval of cancelation, but it could take up to 7 days to reflect the refund. I received a follow up email today from Expedia that despite multiple efforts, they were unable to get through to this hotel and therefore, a refund can not be granted. I understand things happen, but it is only right that this hotel refunds the money since we did not stay there. We were offered a space heater the size of a toaster and a pass to a health club 2 blocks over for showers if we stayed there.
Stayed 3 nights in Dec 2024

2/10 Terrible

Micah

Stayed 1 night in Nov 2024

4/10 Poor

Eugeniusz

Travelled with family
Because of a boiler malfunction the hotel had NO heat or hot water. We didnt stay consequently and had to find other accommodations on the 23rd of December in NYC!! Expedia and Hudson Yards Hotel are refusing to refund roughly 1000$ of our payment so it looks like we will resolve this in Small Claims Court in January 2025.
Stayed 3 nights in Dec 2024

2/10 Terrible

Alexander Benjamin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing.
Stayed 3 nights in Dec 2024

4/10 Poor

Gisela Nieves

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
They did not have hot water, the water was ice cold because the boiler was damage.
Stayed 3 nights in Dec 2024

2/10 Terrible

Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Jesse

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

2/10 Terrible

Jorge

Disliked: Cleanliness, staff & service, property conditions & facilities
Property didnt have any hot water or heat in the rooms no solution was given
Stayed 5 nights in Dec 2024

10/10 Excellent

Dani

Stayed 1 night in Dec 2024

10/10 Excellent

Shaun

Stayed 2 nights in Dec 2024

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
police was located next to hotel so there were sirens heard at random times at night. It was in a convenient location.
Stayed 5 nights in Oct 2024

2/10 Terrible

Melissa

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water, no heat in December. Because we booked through Expedia they could not help us cancel or refund us.
Stayed 3 nights in Dec 2024

4/10 Poor

Tracy

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Coldest stay ever
Pros: walking distance to Times Square, subway and many other attractions. Very clean housekeeping made up the room every day. Nice hotel in general it has potential. Cons:no signage except a few pieces of paper taped over what used to be there. Very difficult finding it on our first night there. no hot water or heat in our room was told they were working on it. Stayed 4 nights temp was 50 in our room. Was not offered any discount for the room. Ended up buying blankets at Target to stay warm at night
Stayed 5 nights in Dec 2024

4/10 Poor

Mario Rios

There is not hot water in the hotel ..
Stayed 3 nights in Dec 2024

2/10 Terrible

Pavlo

Stayed 2 nights in Dec 2024

2/10 Terrible

Marcio

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience, dirty, torn towels and clogged bathroom, on weekends there is a nightclub below the hotel, the room shakes with the noise, I will never go back there!
Stayed 3 nights in Dec 2024

2/10 Terrible

Jennifer

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
This property didn’t have hot water or heat for our whole stay they didn’t offer a credit nothing.
Stayed 2 nights in Dec 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024