PROS:
The location was great for a convention I was attending at Javits Center.
The employees at the front desk/bellman were extremely nice, friendly and helpful.
For a Manhattan hotel room, it was a decent size compared to others Ive stayed in.
CONS:
The room had a LOUD portable AC unit in it that was attached by tubing to the window.
There was no closet.
The plastic makeshift clothes hanger that looked like it was not even IKEA quality had nothing to actually hang the clothes with until I asked the front desk the next day.
No phone in the room (not a huge deal but it was just odd).
TV remotes did not work until my 2nd day after I told the front desk. TV also did not have cable stations, it was all ROKU streaming and the services didnt work unless you wanted to enter your own information, or someone had used it prior and forgot to sign out.
Towels were not changed daily.
Property was as average as they come. Had it not been for the great people at the desk and front, probably would rate it lower. However, it also was the only property in the city at that time that was not an insane amount for a 3-night stay.