Hyatt Regency JFK Airport at Resorts World New York

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hyatt Regency JFK Airport at Resorts World New York

Lobby
Sports facility
Casino
Interior entrance
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Gym
  • Housekeeping
  • Laundry

Explore the area

Map
110-00 ROCKAWAY BLVD, South Ozone Park, NY, 11420
  • Resorts World Casino
    ‪2 min walk‬
  • Aqueduct Racetrack
    ‪8 min walk‬
  • Flushing Meadows-Corona Park
    ‪8 min drive‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪14 min drive‬

Room options

Room, 1 King Bed with Sofa bed, Accessible (Roll-in Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, City View

  • City view
  • Sleeps 4
  • 2 Queen Beds

Regency, Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, City View

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hyatt Regency JFK Airport at Resorts World New York

South Ozone Park hotel in Queens with 3 restaurants and casino
Along with 3 restaurants, this smoke-free hotel has a casino and 2 bars/lounges. WiFi in public areas is free. Other amenities include a 24-hour fitness centre, a coffee shop/cafe and a business centre.
Hyatt Regency JFK Airport at Resorts World New York offers 400 accommodations with a safe and complimentary bottles of water. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower and hairdryers. This South Ozone Park hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hyatt Regency JFK Airport at Resorts World New York. During your stay, you're just a quick walk from Resorts World Casino. You'll find features such as free WiFi in public areas, plus 3 restaurants and 2 bars.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a business centre and 6 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Resorts World Casino and 12 minutes by car from Citi Field
There are 3 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business centre and 6 meeting rooms.

Public spaces have free WiFi. A casino, a 24-hour fitness centre, and a vending machine are also featured at Hyatt Regency JFK Airport at Resorts World New York.

This 4-star South Ozone Park hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Hyatt Regency JFK Airport at Resorts World New York has 3 restaurants on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 25 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe

Things to do

  • 1,300 gaming tables
  • 24-hour gym
  • 6,500 slot machines
  • Casino (1,086,000 square feet of space)

Family friendly

  • Free cot
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 6 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 60-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28.69 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • In-room bottled water
  • Phone calls
  • Self-parking
  • Wired Internet access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 25.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hyatt Regency JFK
Hyatt Regency JFK Airport at Resorts World New York Hotel

Hyatt Regency JFK Airport at Resorts World New York Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 628 out of 969 reviews" "
Rating 8 - Good. 161 out of 969 reviews" "
Rating 6 - Okay. 77 out of 969 reviews" "
Rating 4 - Poor. 32 out of 969 reviews" "
Rating 2 - Terrible. 71 out of 969 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

heather

Stayed 1 night in Oct 2024

8/10 Good

Mohanie

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Nargiza

Liked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

PEDRO

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay and friendly staff, that provided an excellent customer experience.
Stayed 1 night in Oct 2024

4/10 Poor

David

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Yousef

Stayed 1 night in Oct 2024

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Obviously over priced but staff is friendly rooms are great
Stayed 1 night in Oct 2024

10/10 Excellent

shamgar

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel, very convenient when coming to nyc
Stayed 1 night in Oct 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

david anthony

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Hotel is very unsafe next to the casino alarm went off 3am we were ordered to stay in room
Stayed 3 nights in Oct 2024

8/10 Good

Marlies

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I did not like the dining options we came in after 9:00 pm and I chose this hotel because it had dining options. The hotel side was very nice just what I expect from a Hyatt. The casino side not nice at all and most of the food court sections were closed and look like they had been renovated since the hotel was built. I would not stay here again. The extra fee to get back to airport was not worth the distance. The staff on the hotel side were friendly and helpful.
Stayed 1 night in Oct 2024

6/10 Okay

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I was expecting the same standard of quality that I'm used to with Hyatt, but this hotel was like the low end of the spectrum. Very difficult to find, inconvenient location, no restaurant. I needed to extend my stay and even though I'm a member of Hyatt, I was only given 1 extra hour. Jon at the front desk and the head of housekeeping were really good at customer service and I appreciated that
Stayed 1 night in Oct 2024

8/10 Good

andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

PEDRO

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Nandita

Liked: Cleanliness, staff & service, property conditions & facilities
The opulent space and cleanliness.
Stayed 1 night in Oct 2024

6/10 Okay

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The building and room is nice and clean but the walls are paper thin. I could hear an Asian couple fighting in the room next door and could hear everyone walking through the halls. I was only there for one night and was checking out first thing in the morning so sleep was important! And to make things worse the hotel alarms went off at 2am! It took about 15min for them to make an announcement and another 30 min to confirm it was a non emergency. My kids were frightened! The noise control needs to be fixed before I would consider returning again!
Stayed 1 night in Oct 2024

10/10 Excellent

Luz Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, close to airport and the room was bigger than what we reserved. Quick and easy check in/out.
Stayed 1 night in Oct 2024

10/10 Excellent

Mohammed, Peninsula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very neat and clean, new hotel
Stayed 1 night in Oct 2024

2/10 Terrible

Ralph

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
I checked in to this hotel at 10 pm Tuesday 15 October. At 6.25 am I tried to shower but shower unit was broken and pipe broken not allowing water to be used. I went to front desk to complain and ask for a reduction. The front house manager named Roland was aggressive and totally unhelpful. He said “we have 400 rooms here - how ate we supposed to know the shower wasnt working? I requested a discount as this was not what I had booked . Roland said that as it was. booked thru Expedia he wouldn't/couldn't give any refund. He said why didnt you call from the room to let us know ? I explained that at 6.25 am and rushing to get a flight this was not possible. Roland’s attitude was very unhelpful and unprofessional blaming me for the issue. This was not the usual good Hyatt Regency experience. They put the blame too on Expedia actually - they had put me in a room usually provided to a disabled wheelchair guest. I am not disabled at all - the room was barely furnished w no carpet and the shower was not a standard shower unit. I was shocked and very upset at the treatment from the front house manager Roland. Rude. Unhelpful.
Stayed 1 night in Oct 2024

10/10 Excellent

Shanice

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how massive the property is. The room/s are great size, customer service was fabulous and don’t mention the security guards, they were so friendly….loved everything about the property, can’t wait to go back 😘
Stayed 3 nights in Oct 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Timothy, West Tisbury

No shuttle to JFK, ooor car service provided by Hyatt for Inwas told was $25. But driver wanted $30 for my using my CC, and he couldn’t process the payment. Not the nicest guy either. Will not return to Hyatt JFK.
Stayed 1 night in Oct 2024

10/10 Excellent

librado

Stayed 1 night in Sep 2024

10/10 Excellent

Hagay

Liked: Cleanliness
Stayed 2 nights in Oct 2024