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Kixby

4.0 star property

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Lux Queen | Premium bedding, pillow-top beds, in-room safe, desk
2 bars/lounges, rooftop bar, cocktail bar
Exterior detail

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Laundry

Explore the area

Map
45 W 35th St, New York, NY, 10001
  • Empire State Building
    ‪4 min walk‬
  • Times Square
    ‪9 min walk‬
  • Madison Square Garden
    ‪10 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪30 min drive‬

Room options

View all photos for Lux Queen

Lux Queen | Premium bedding, pillow-top beds, in-room safe, desk

Lux Queen

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Lux Queen Queen

Lux Queen Queen | Premium bedding, pillow-top beds, in-room safe, desk

Lux Queen Queen

  • 21 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Lux King

Lux King | Premium bedding, pillow-top beds, in-room safe, desk

Lux King

  • 15 sq m
  • Sleeps 2
  • 1 King Bed

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4.6 out of 5, Wonderful, (5563)
The price is €640
for 1 room
includes taxes & fees
14 May - 15 May
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About this property

Kixby

Hotel with bars, steps from Herald Square
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a fitness centre. WiFi in public areas is free. Other amenities include a rooftop terrace, coffee/tea in a common area and dry cleaning.
Kixby offers 195 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Kixby's great location gets high marks from our customers. During your stay, you're just a quick walk from 5th Avenue. You'll find features such as free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym
  • Guests have really good things to say about the accommodation, from the spaciousness and cleanliness to the overall comfort and comfy beds
  • Steps from Herald Square and Empire State Building
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. A fitness centre, a rooftop terrace, and multilingual staff are also featured at the business-friendly Kixby.

This New York hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 9:30 AM.
Lot 15 Bar and Lounge – On-site cocktail bar.
Black Tap – This restaurant specialises in American cuisine. Guests can enjoy drinks at the bar. Open daily.
The Lookup Roof Bar – On-site rooftop bar. Open selected days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (USD 61 per day); discounts available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: USD 19.50 for adults and USD 19.50 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Black Tap
  • Lot 15 Bar and Lounge
  • The Lookup Roof Bar

Things to do

  • Gym

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Computer station

Outdoors

  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property's rooftop bar, The Lookup Roof Bar, is open in summer only (weather permitting). The rooftop terrace is available year-round to hotel guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per stay
  • Resort fee: USD 34.43 per accommodation, per night
The resort fee includes:
  • Faxes
  • Fitness centre access
  • In-room coffee
  • In-room safe
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 19.50 for adults and from USD 19.50 for children
  • Nearby parking fee: USD 61 per day(98 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel Metro
Hotel Metro New York
Metro Hotel
Metro Hotel New York City
Kixby Hotel
Hotel Metro
Kixby New York
Kixby Hotel New York

Kixby Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 988 out of 1382 reviews
Rating 8 - Good. 277 out of 1382 reviews
Rating 6 - Okay. 75 out of 1382 reviews
Rating 4 - Poor. 21 out of 1382 reviews
Rating 2 - Terrible. 21 out of 1382 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jas

Stayed 3 nights in Jan 2025

10/10 Excellent

Lisa

Stayed 3 nights in Jan 2025

8/10 Good

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, clean room, good location
Stayed 2 nights in Jan 2025

10/10 Excellent

R

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property and it was closer to everything than I expected. Looking forward to staying there again.
Stayed 3 nights in Jan 2025

6/10 Okay

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Staff was awesome Every single one we interacted with were friendly and helpful. Biggest issue was the bathroom. Shower floor tiles were not as clean as I want that I had to wear flip flops in the shower. Shower tiles had mold stains and water in the shower pooled a little.
Stayed 1 night in Jan 2025

8/10 Good

Brigham

Stayed 1 night in Jan 2025

8/10 Good

Tara

Stayed 1 night in Jan 2025

10/10 Excellent

Ismael

Stayed 2 nights in Jan 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Robert

Stayed 3 nights in Jan 2025

10/10 Excellent

KIMBERLY

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Tirso

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay. Wish there was more sound insulation with the rooms. Can distinctively hear every door on the floor slam when closing
Stayed 2 nights in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

JEAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Midtown stay

Great location and close to public transportation. Rooms were very clean and well appointed. Spacious for a NY hotel. Staff helpful
Stayed 3 nights in Jan 2025

8/10 Good

Rocco

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Hsi Lin

Stayed 2 nights in Jan 2025

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great.
Stayed 2 nights in Jan 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Very clean. Everyone was so nice. Close proximity to everything. Would definitely stay here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fabulous in general - the staff extremely helpful and personable. The gym was a bit lacking but fine for just a little wake up sweat! It was central enough and close to everything but still very quiet.
Stayed 4 nights in Jan 2025

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk girls I've met were so friendly and willing to help. I also loved Jose's respectful service! He made me feel safe and helped me with my bags. I loved that there was room service everyday without having to ask and the shower was the best. The staff's attitude in my opinion is what can make or break a hotel experience for me.
Stayed 3 nights in Jan 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

YUE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s my second time staying at Kixby. Everything is great and I will definitely stay here again.
Stayed 4 nights in Jan 2025

10/10 Excellent

Adria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is perfectly located and closed to everything
Stayed 4 nights in Jan 2025