M Social Hotel Times Square New York

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for M Social Hotel Times Square New York

City view
46-inch flat-screen TV with cable channels, TV, iPod dock
Exterior
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Serves breakfast, lunch and dinner

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Restaurant
  • Breakfast available
  • Gym
  • Bar
    Bar
  • Room service
    Room service
  • Pet-friendly
    Pet-friendly

Explore the area

Map
226 W 52nd St, New York, NY, 10019
  • Broadway
    1 min walk
  • Broadway Theatre
    1 min walk
  • Ed Sullivan Theater
    2 min walk
  • New York, NY (LGA-LaGuardia)
    30 min drive

Room options

Superior Room, 2 Double Beds (Hudson River View)

  • 26 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

Social Deluxe Times Square King -Ball Drop View

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds (Times Square)

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Social Premier Times Square King -Ball Drop View

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Room, 2 Double Beds (Times Square)

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, City View (Social)

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, City View (Social)

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed (Hudson River View)

  • 26 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Family Room

  • City view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Similar properties

About this property

M Social Hotel Times Square New York

Eco-certified New York hotel in Manhattan with a fitness centre
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace and a 24-hour business centre are on-site. Change of towels is available on request
M Social Hotel Times Square New York offers 480 accommodations with iPod docking stations and a safe. 46-inch flat-screen televisions come with premium cable channels. Bathrooms include baths or showers with a rainfall showerhead, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The breakfast at M Social Hotel Times Square New York gets high marks from our customers. During your stay, you're just a quick walk from Broadway. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy American cuisine while dining at Beast & Butterflies
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • Guests have really good things to say about the accommodation, from the comfy beds and cleanliness to the low noise level and spaciousness
  • Steps from Times Square Church and August Wilson Theater
  • Cats and dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 452 square feet (42 square metres) and includes conference space. A fitness centre, a rooftop terrace, and an arcade/games room are also featured at the eco-certified M Social Hotel Times Square New York.

This 4-star New York hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Beast & Butterflies – This bar specialises in American cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 55 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 30 for adults and USD 13.50 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Beast & Butterflies

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 452 square feet of conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 33 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • Champagne service
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 40.16 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 30 for adults and from USD 13.5 for children
  • Nearby parking fee: USD 55 per day
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.
This property has a strict no-smoking policy. Violators will be subject to a fine of USD 500.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New York Times Square Novotel
Novotel New York Times Square Hotel
Novotel Hotel
Novotel Hotel New York Times Square
Novotel New York Times Square
Accor New York City
New York City Novotel
Novotel Hotel New York
Novotel New York City
Novotel New York Times Square Hotel New York City
Novotel Times Square
Novotel Times Square Hotel
Novotel New York Times Square
M Social Times Square New York
M Social Hotel Times Square New York Hotel
M Social Hotel Times Square New York New York
M Social Hotel Times Square New York Hotel New York

M Social Hotel Times Square New York Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2208 out of 3546 reviews" "
Rating 8 - Good. 876 out of 3546 reviews" "
Rating 6 - Okay. 267 out of 3546 reviews" "
Rating 4 - Poor. 118 out of 3546 reviews" "
Rating 2 - Terrible. 77 out of 3546 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michele

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time and enjoyed the large lobby while waiting for our room
Stayed 1 night in Jun 2024

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was nice
Stayed 4 nights in Aug 2024

10/10 Excellent

Bento

Travelled with partner
Liked: Amenities
Great hotel strongly recommend
Stayed 1 night in Aug 2024

8/10 Good

Holly

Travelled with family
It was good for the price. We had issues with the tv...prompt in assisting.
Stayed 2 nights in Aug 2024

10/10 Excellent

ELISA, Sandy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Jerry

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t recommend this place
Management tried charging me 500.00 for smoking in the room. I am not a smoker so I was accused and charged and had to prove that I wasn’t smoking. Place is a joke. Also encounter a bed bug and had to change rooms.
Bed Bug
Stayed 5 nights in Aug 2024

2/10 Terrible

Nicol

Travelled with partner
Disliked: Staff & service
Staff is terrible house keeping wake you up at 7am until 12pm every one knocking to clean your room when you’re trying to get some sleep.. rooms and tv and super small when charges us a $550 fee for “smoking” in the room & we don’t even smoke we tried to talk to the manager but they told us to call the bank but & they never gave us the refund back if it wasn’t for the views and location is the place will be empty
Stayed 2 nights in Aug 2024

10/10 Excellent

Natalia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
M social was such a great choice for us as their lobby was always a great stop - there was music and great ambiance.
Stayed 8 nights in Aug 2024

10/10 Excellent

Yarany Perez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Aug 2024

10/10 Excellent

AMY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Touristy Area But Sill So Fun!
I was afraid being right in Times Square would be too touristy but my son wanted to be there. The hotel was so fun and pleasant, and it was perfect. The staff are friendly, helpful, and kind. The room was clean and had a nice desk. The "City View" we chose (slightly cheaper than ball drop rooms) had ample view of NYC buildings, and to the far right, we could see the main part of Times Square. The lobby is spacious and relaxed for hanging out, and there's a nice terrace. Straight west of the hotel a few blocks is a nice regular NYC neighborhood, and there's easy subway access to everywhere else from Times Square. Great value and a great hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Renuka

Liked: Amenities
The rooms were clean and the staff is friendly and efficient. Location is great. We enjoyed our stay.
Stayed 4 nights in Aug 2024

8/10 Good

Grako, hartsdale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only complain are the elevators from entrance to lobby, just 2 and can take a while
Stayed 4 nights in Aug 2024

10/10 Excellent

Carly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, perfect for location. Staff are friendly and welcoming and hotel is clean and modern. Would stay here again in a heartbeat.
Stayed 5 nights in Aug 2024

10/10 Excellent

Aryna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is wonderful. The rooftop has really nice view.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kristopher Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet rooms close to Times Square. Great patio for drinks.
Stayed 5 nights in Aug 2024

6/10 Okay

Maria Jabrian

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

CHARLES, Chester

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, big and clean room's. Good customer service!
Stayed 4 nights in Aug 2024

8/10 Good

Jerome

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Wendi Roxane, Caledon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tony the doorman went over and above to help us during our stay. If we could give him 100 stars, we would!!
Stayed 3 nights in Aug 2024

10/10 Excellent

SABRINA

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in Time Square where a lot of activities are yet it’s 2 blocs away from the craziness so I really like that. Plus the lobby was nice and entertaining and the rooms were cozy and clean.
Stayed 5 nights in Aug 2024

8/10 Good

Wendy, Groveland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to time square
Stayed 3 nights in Aug 2024

6/10 Okay

Dou

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Bathroom counter and shower glass looked scummy and toilet has a very weak flush. Phone didn’t work and light by headboard didnt work. Elevators stink and the carpet is worn out. Consider the rate per night, the hotel is not worth it.
Stayed 3 nights in Aug 2024

10/10 Excellent

Gihwa

Liked: Cleanliness, amenities, property conditions & facilities
Service is really good.
Stayed 1 night in Jul 2024

10/10 Excellent

onur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect. View was perfect. Staff was very kind. There is a bakery opposite the hotel named angelica. It was a good place.
Stayed 3 nights in Aug 2024