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NH Collection New York Madison Avenue

4.5 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for NH Collection New York Madison Avenue

Exterior
Minibar, in-room safe, blackout curtains, soundproofing
Exterior
Lobby
Premium Room, Terrace (View) | View from room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast available
  • Gym
  • Laundry
  • Free WiFi

Explore the area

Map
22 East 38th Street, New York, NY, 10016
  • 5th Avenue
    3 min walk
  • Grand Central Terminal
    6 min walk
  • Empire State Building
    7 min walk
  • New York, NY (LGA-LaGuardia)
    21 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite (Extra Bed 3 adults)

Minibar, in-room safe, blackout curtains, soundproofing

Junior Suite (Extra Bed 3 adults)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Premium Room (New Style)

View from room

Premium Room (New Style)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room (View)

Deluxe Room (View) | Minibar, in-room safe, blackout curtains, soundproofing

Deluxe Room (View)

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room

Superior Room | Minibar, in-room safe, blackout curtains, soundproofing

Superior Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Tower Suite)

Suite (Tower Suite) | Minibar, in-room safe, blackout curtains, soundproofing

Suite (Tower Suite)

  • 60 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Terrace (View)

Premium Room, Terrace (View) | Minibar, in-room safe, blackout curtains, soundproofing

Premium Room, Terrace (View)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse Park Av. Jr. Suite with Terrace

Penthouse Park Av. Jr. Suite with Terrace | Minibar, in-room safe, blackout curtains, soundproofing

Penthouse Park Av. Jr. Suite with Terrace

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, blackout curtains, soundproofing

Junior Suite

  • 37 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room (Accessible)

Minibar, in-room safe, blackout curtains, soundproofing

Superior Room (Accessible)

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, City View (Extra Bed 3 adults)

Minibar, in-room safe, blackout curtains, soundproofing

Premium Room, City View (Extra Bed 3 adults)

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, City View (Extra Bed 2 adults + 1 child)

Minibar, in-room safe, blackout curtains, soundproofing

Premium Room, City View (Extra Bed 2 adults + 1 child)

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room | Minibar, in-room safe, blackout curtains, soundproofing

Premium Room

  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite (Extra Bed 2 adults + 1 child)

Minibar, in-room safe, blackout curtains, soundproofing

Junior Suite (Extra Bed 2 adults + 1 child)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Twin Room (with view)

Minibar, in-room safe, blackout curtains, soundproofing

Deluxe Twin Room (with view)

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Quadruple Room

Family Quadruple Room | Minibar, in-room safe, blackout curtains, soundproofing

Family Quadruple Room

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, City View

Minibar, in-room safe, blackout curtains, soundproofing

Premium Room, City View

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Premium Triple Room

Premium Triple Room | Minibar, in-room safe, blackout curtains, soundproofing

Premium Triple Room

  • 22 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

The James New York - NoMad

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1014)
The price is €210
for 1 night
includes taxes & fees
5 Jan - 6 Jan
The James New York - NoMad

About this property

NH Collection New York Madison Avenue

Luxury New York hotel in Manhattan with a 24-hour fitness centre
This smoke-free hotel features a 24-hour fitness centre, a bar/lounge and coffee/tea in a common area. WiFi in public areas is free. Other amenities include a meeting room, concierge services and dry cleaning. Housekeeping is available on request.
NH Collection New York Madison Avenue offers 288 accommodations with a safe and complimentary bottles of water. Smart televisions are featured in guestrooms. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at NH Collection New York Madison Avenue. During your stay, you're just a quick walk from 5th Avenue. Free WiFi in public areas, a 24-hour gym and a bar are available.
  • Free Wi-Fi in some public areas
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute walk from 5th Avenue and 6 minutes on foot from Grand Central Terminal
  • Cats and dogs welcome for a fee (restrictions apply)
WiFi is free in public spaces. A meeting room and limo/town car service are available. You can enjoy a drink at the bar/lounge. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the luxury NH Collection New York Madison Avenue. A complete renovation of NH Collection New York Madison Avenue was completed in May 2021.

This 4.5-star New York hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.

Languages

Catalan, Czech, English, French, Greek, Italian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 80 per day); discounts available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; USD 35 to 35 per person
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 250 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 80.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: USD 40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 35 to 35 per person
  • Nearby parking fee: USD 80 per day (351 ft away)
  • Pet fee: USD 250 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 80.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a first aid kit and window guards
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Jolly Madison Towers
Jolly Hotel Madison
Jolly Hotel Madison Towers
Jolly Hotel Madison Towers New York
Jolly Madison
Jolly Madison Hotel
Jolly Madison Towers
Jolly Madison Towers New York
Madison Jolly Towers
Madison Towers Hotel
Hotel Jolly Madison New York
Jolly Hotel New York
Jolly Hotel Nyc
Jolly Madison Hotel New York
Jolly Madison New York
NH New York Jolly Madison Towers Hotel
Jolly Madison Towers Hotel
NH Collection New York Madison Avenue Hotel
Collection Madison Avenue Hotel
Hotel NH Collection New York Madison Avenue New York
New York NH Collection New York Madison Avenue Hotel
Hotel NH Collection New York Madison Avenue
NH Collection New York Madison Avenue New York
Collection Madison Avenue
Jolly Hotel Madison Towers
NH New York Jolly Madison Towers
Collection Madison Avenue
NH Collection New York Madison Avenue Hotel

NH Collection New York Madison Avenue Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 410 out of 666 reviews" "
Rating 8 - Good. 138 out of 666 reviews" "
Rating 6 - Okay. 63 out of 666 reviews" "
Rating 4 - Poor. 32 out of 666 reviews" "
Rating 2 - Terrible. 23 out of 666 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Anna Lynn, Louisburg

Travelled with family
Outstanding in every way !
Stayed 2 nights in Sep 2024

10/10 Excellent

Sihaam

Liked: Cleanliness
Stayed 3 nights in Aug 2024

10/10 Excellent

Jacene

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was the friendliest hotel staff i have met. I will definitely stay again.
Stayed 1 night in Sep 2024

8/10 Good

Juhee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

4/10 Poor

Reza

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel facility, service and room sizes won’t match with the price that has been charged. Terrible experience, I won’t recommend and I will never stay in this hotel again.
Stayed 4 nights in Sep 2024

6/10 Okay

Victor

Business traveller
Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Yvonne, Viera

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

Ariela

Stayed 1 night in Aug 2024

6/10 Okay

George

Liked: Staff & service
NH hotel stay
This hotel felt like a gotcha hotel. The photos are not a clear representation of the rooms. Lobby and exterior were as described
Stayed 3 nights in Aug 2024

10/10 Excellent

Parus, Pittsburgh

Stayed 3 nights in Aug 2024

8/10 Good

Corrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Paige

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to 5th avenue shopping. Friendly staff and very clean. Was expecting a room upgrade but that didn’t happen. Room size is small but overall very nice.
Stayed 5 nights in Aug 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was fabulous!
Stayed 3 nights in Aug 2024

10/10 Excellent

Shelsy Yolibeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Imderdeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Gideon

Stayed 3 nights in Aug 2024

6/10 Okay

DAVID, Georgetown

Stayed 7 nights in Aug 2024

10/10 Excellent

derek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Angie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

James, TURNERS FALLS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, go there.
Stayed 1 night in Aug 2024

2/10 Terrible

Arye

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The stay was good the thing that annoyed me was a new invention that I first time I heard about called Facilities you had to pay 40$ a day on top of what you paid for the room Next they will ask you to pay for the elevator that gets you to the room I wasn't aware of that and it was really annoying
Stayed 3 nights in Aug 2024

10/10 Excellent

fiona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The NH Collection New York Madison Avenue did not disappoint. We were hoping it would be comparable to the NH Hotel Amsterdam we stayed at; it was. The NHC New York is conveniently located to attractions, transportation and dinning. I felt safe during my stay and walking to and from the hotel. The staff were attentive and welcoming. Housekeeping went the extra mile in locating an item I forgot in the room. As soon as I realized I forgot them, I contacted the hotel and was connected to housekeeping. They kept me informed when they found it until it was collected. Our stay was enjoyable and their restaurant, Serafina, was excellent. We look forward to our next stay @ NH Hotels.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Tomoko

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good👌
Stayed 2 nights in Aug 2024

10/10 Excellent

Donald

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good central location
Stayed 2 nights in Aug 2024