Hotel connected to a railway/underground station in Brooklyn with a 24-hour business centre
This smoke-free hotel features a 24-hour business centre, a microwave in a common area and conference space. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and a garden are on-site.
Phoenix Hotel offers 45 air-conditioned accommodations, with blackout curtains. This Brooklyn hotel provides complimentary wireless Internet access. Bathrooms include a combined bath/shower unit. A nightly turndown service is provided and housekeeping is offered on a daily basis.
With your stay at Phoenix Hotel, you're connected to a railway/underground station and just a quick walk from Sunset Park. Free WiFi in public areas and a 24-hour business centre are available.
Free WiFi
Amenities include a 24-hour business centre, conference space and a lift
Just a 4-minute drive from Prospect Park and 6 minutes from Barclays Center Brooklyn
Public spaces have free WiFi. You'll find a 24-hour business centre on site. Event space at this hotel measures 1000 square feet (93 square metres) and includes conference space. Phoenix Hotel also features tour/ticket assistance, a garden, and an ATM.
This Brooklyn hotel is smoke free.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Conveniences
24-hour front desk
ATM
Luggage storage
Shared microwave
Guest services
Housekeeping (daily)
Tour and ticket assistance
Turndown service
Business services
1,000 square feet of conference space
24-hour business centre
Outdoors
Garden
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Handrails in stairways
Lift
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Room amenities
Bedroom
Blackout drapes
Bathroom
Private bathroom
Shower/bathtub combination
Towels provided
More
Air conditioning
Window screens
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21
Check-out
Check-out before 11:00 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
Deposit: USD 100 per accommodation, per stay
Service fee: USD 4.36 per accommodation, per night
We've listed all charges provided to us by the property.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
Property is also known as
PHOENIX HOTEL Hotel
PHOENIX HOTEL Brooklyn
PHOENIX HOTEL Hotel Brooklyn
Phoenix Hotel Reviews
Reviews
5.2
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 32 out of 169 reviews
10 - Excellent
32
Rating 8 - Good. 21 out of 169 reviews
8 - Good
21
Rating 6 - Okay. 23 out of 169 reviews
6 - Okay
23
Rating 4 - Poor. 24 out of 169 reviews
4 - Poor
24
Rating 2 - Terrible. 69 out of 169 reviews
2 - Terrible
69
5.2/10
Cleanliness
6.0/10
Staff & service
4.0/10
Amenities
4.8/10
Property conditions & facilities
5.0/10
Eco-friendliness
Reviews
10/10 Excellent
Murad Mohammed
18 Dec 2024
Murad Mohammed
Stayed 1 night in Nov 2024
2/10 Terrible
Eric
9 Dec 2024
Disliked: Staff & service, amenities
I ended up staying here for a good while, paid my way n all that… but the staff doesn’t seem to understand the concept of treating loyal customers well. On the last day when I was struggling to get all my stuff out, they had zero sympathy, just cold treatment as if I was not a fully paid customer that had been there on n off for much of a month.
The place is fine honestly (if u good w ghetto hotels) but there are better options in the area run by nicer ppl.
Management a little stiff with being nice to customers that wanna stay thru a weekend… good paying… but would rather not uproot to not pay insane weekend price
THIS HOTEL IS HORRIBLE I DID NOT EVEN STAY HERE. THE BED HAS CIGARETTE BURNT MARKS, THE WHITE SHEETS ARE LIKE YELLOW DISGUSTING. WE LEFT WITHIN 5 MINUTE OF CHECKIN
Thank god I travel with my own sheets or it would have been impossibly uncomfortable.
I’m sorry but don’t stay here unless absolutely necessary. IMO places like this should not even be listed on Expedia.
Love the variety of foods in the area. 3rd floor hallway was very loud all hours, didnt sleep much. One night even had two adult men in fist fight in hallway making noise at 1:40AM.
The bathroom was dirty there was mold growing around the shower. The elevator was not working. We were not allowed to use it although we are handicap and had no way reservations so we’re forced to stay in this dump. The towels were dingy. The linen had holes and stains. The floors were chopped up and also dirty.
There is an elevator here, but they have put tape on the door and said it is under repair, so customers are using the emergency exit. However, I saw that the employees are using the elevator. We followed them, avoided the tape, and used the elevator, and everything worked fine. This place prioritizes their own convenience over the customers', which is really unfair.
mijin
Stayed 4 nights in Sep 2024
10/10 Excellent
Carlos
27 Aug 2024
Na
Carlos
Stayed 1 night in Aug 2024
4/10 Poor
Michelle
25 Aug 2024
Liked: Staff & service
Disliked: Cleanliness
There is no elevators ! We had to walk 6 flights of stairs !!!