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Phoenix Hotel

2.5 star property

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Photo gallery for Phoenix Hotel

Property grounds
Reception
Restaurant
Parking
Blackout curtains, free WiFi

Reviews

5.2 out of 10

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi
  • 24/7 front desk
  • Business services

Explore the area

Map
517 39th St, Brooklyn, NY, 11232
  • Sunset Park
    ‪4 min walk‬
  • Barclays Center Brooklyn
    ‪6 min drive‬
  • Brooklyn Cruise Terminal
    ‪6 min drive‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪52 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Blackout curtains, free WiFi

Deluxe Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Single Room

Deluxe Single Room | Blackout curtains, free WiFi

Deluxe Single Room

  • Sleeps 2
  • 1 Queen Bed

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  • Air conditioning
  • Housekeeping
  • 24/7 front desk
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The price is €209
for 1 room
includes taxes & fees
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About this property

Phoenix Hotel

Hotel connected to a railway/underground station in Brooklyn with a 24-hour business centre
This smoke-free hotel features a 24-hour business centre, a microwave in a common area and conference space. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and a garden are on-site.
Phoenix Hotel offers 45 air-conditioned accommodations, with blackout curtains. This Brooklyn hotel provides complimentary wireless Internet access. Bathrooms include a combined bath/shower unit. A nightly turndown service is provided and housekeeping is offered on a daily basis.
With your stay at Phoenix Hotel, you're connected to a railway/underground station and just a quick walk from Sunset Park. Free WiFi in public areas and a 24-hour business centre are available.
  • Free WiFi
  • Amenities include a 24-hour business centre, conference space and a lift
  • Just a 4-minute drive from Prospect Park and 6 minutes from Barclays Center Brooklyn
Public spaces have free WiFi. You'll find a 24-hour business centre on site. Event space at this hotel measures 1000 square feet (93 square metres) and includes conference space. Phoenix Hotel also features tour/ticket assistance, a garden, and an ATM.

This Brooklyn hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,000 square feet of conference space
  • 24-hour business centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

More

  • Air conditioning
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Service fee: USD 4.36 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

Property is also known as

PHOENIX HOTEL Hotel
PHOENIX HOTEL Brooklyn
PHOENIX HOTEL Hotel Brooklyn

Phoenix Hotel Reviews

Reviews

5.2
Rating 10 - Excellent. 32 out of 169 reviews
Rating 8 - Good. 21 out of 169 reviews
Rating 6 - Okay. 23 out of 169 reviews
Rating 4 - Poor. 24 out of 169 reviews
Rating 2 - Terrible. 69 out of 169 reviews

5.2/10

Cleanliness

6.0/10

Staff & service

4.0/10

Amenities

4.8/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Eric

Disliked: Staff & service, amenities
I ended up staying here for a good while, paid my way n all that… but the staff doesn’t seem to understand the concept of treating loyal customers well. On the last day when I was struggling to get all my stuff out, they had zero sympathy, just cold treatment as if I was not a fully paid customer that had been there on n off for much of a month. The place is fine honestly (if u good w ghetto hotels) but there are better options in the area run by nicer ppl.
Stayed 1 night in Nov 2024

10/10 Excellent

Ana, Brooklyn

Stayed 1 night in Oct 2024

4/10 Poor

Eddie

Stayed 1 night in Oct 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Management a little stiff with being nice to customers that wanna stay thru a weekend… good paying… but would rather not uproot to not pay insane weekend price
Stayed 2 nights in Nov 2024

8/10 Good

Alyssa

Stayed 4 nights in Oct 2024

4/10 Poor

Mohamed

Disliked: Cleanliness, amenities, property conditions & facilities
It wasn’t good compared to the price
Stayed 1 night in Oct 2024

10/10 Excellent

ALMOTASEM BELLAH ADEL

Stayed 3 nights in Oct 2024

2/10 Terrible

Stephanie

Stayed 1 night in Sep 2024

2/10 Terrible

Dennis

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
THIS HOTEL IS HORRIBLE I DID NOT EVEN STAY HERE. THE BED HAS CIGARETTE BURNT MARKS, THE WHITE SHEETS ARE LIKE YELLOW DISGUSTING. WE LEFT WITHIN 5 MINUTE OF CHECKIN
Stayed 1 night in Oct 2024

2/10 Terrible

Obiageli

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Willy

Disliked: Cleanliness, property conditions & facilities
Bad, terrible, when we got there they said, our room it’s not ready yes, we booked the date exactly!
Stayed 4 nights in Sep 2024

2/10 Terrible

paul

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank god I travel with my own sheets or it would have been impossibly uncomfortable. I’m sorry but don’t stay here unless absolutely necessary. IMO places like this should not even be listed on Expedia.
Stayed 4 nights in Sep 2024

4/10 Poor

wade

Stayed 2 nights in Sep 2024

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff
Stayed 2 nights in Sep 2024

4/10 Poor

Dino

Business traveller
Disliked: Amenities, property conditions & facilities
Love the variety of foods in the area. 3rd floor hallway was very loud all hours, didnt sleep much. One night even had two adult men in fist fight in hallway making noise at 1:40AM.
Stayed 3 nights in Sep 2024

2/10 Terrible

Gavin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
5th floor room and the elevator was out. No notice of this when booking. Also a breakfast was promised but nowhere to be found
Stayed 2 nights in Sep 2024

2/10 Terrible

Irving

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom was dirty there was mold growing around the shower. The elevator was not working. We were not allowed to use it although we are handicap and had no way reservations so we’re forced to stay in this dump. The towels were dingy. The linen had holes and stains. The floors were chopped up and also dirty.
Stayed 3 nights in Sep 2024

2/10 Terrible

mijin

Disliked: Cleanliness, staff & service, property conditions & facilities
There is an elevator here, but they have put tape on the door and said it is under repair, so customers are using the emergency exit. However, I saw that the employees are using the elevator. We followed them, avoided the tape, and used the elevator, and everything worked fine. This place prioritizes their own convenience over the customers', which is really unfair.
Stayed 4 nights in Sep 2024

10/10 Excellent

Carlos

Na
Stayed 1 night in Aug 2024

4/10 Poor

Michelle

Liked: Staff & service
Disliked: Cleanliness
There is no elevators ! We had to walk 6 flights of stairs !!!
Stayed 1 night in Aug 2024

10/10 Excellent

Avrum

Stayed 1 night in Jul 2024

10/10 Excellent

Tamara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Avrum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Donald

Business traveller
Disliked: Property conditions & facilities, room comfort
Broken Elevator & overpriced for the inconvenience
Elevator was out of order and I had to walk up to the 3rd floor. They should have discounted the room since I was required to walk up to the third floor. Halls are very noisy cause all doors slam.
Stayed 1 night in Jul 2024