6/10 Okay
Victor
19 Feb 2025
Disliked: Staff & service
Not bad for the price. Only good thing was location, close to Times Square. Room service is no the greatest. Had to request toilet paper twice along with hand towels and Kleenex. Requested from front desk and Only got toilet paper and that was after we saw room service in the hallway. Elevators….4 elevators but only two working causing crowds and I mean crowds of like 20-25 people at times waiting for an elevator. Overall, if you don’t mind wasting 15-20 minutes of your stay waiting for an elevator or having your room have the essentials….go for it.
Victor
Stayed 5 nights in Feb 2025