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Pestana Park Avenue

4.0 star property
VIP Access

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Photo gallery for Pestana Park Avenue

Room, Balcony | Minibar, in-room safe, blackout curtains, soundproofing
Minibar, in-room safe, blackout curtains, soundproofing
Minibar, in-room safe, blackout curtains, soundproofing
Interior
Room, Balcony | Minibar, in-room safe, blackout curtains, soundproofing

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Parking available
  • Laundry
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
23 East 39th Street, Manhattan, New York, NY, 10016
  • Grand Central Terminal
    ‪4 min walk‬
  • Empire State Building
    ‪8 min walk‬
  • Times Square
    ‪11 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪31 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Superior Room, Accessible

Superior Room, Accessible | Minibar, in-room safe, blackout curtains, soundproofing

Superior Room, Accessible

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Minibar, in-room safe, blackout curtains, soundproofing

Junior Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for ADA - Cabin

Minibar, in-room safe, blackout curtains, soundproofing

ADA - Cabin

  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room

Minibar, in-room safe, blackout curtains, soundproofing

Classic Room

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Minibar, in-room safe, blackout curtains, soundproofing

Superior Room

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cabin

Cabin | Minibar, in-room safe, blackout curtains, soundproofing

Cabin

  • 11 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, City View

Superior Room, City View | View from room

Superior Room, City View

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Balcony

Room, Balcony | Minibar, in-room safe, blackout curtains, soundproofing

Room, Balcony

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, Accessible

Minibar, in-room safe, blackout curtains, soundproofing

Classic Room, Accessible

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Pestana Park Avenue

Art Deco hotel in New York with a 24-hour front desk
Self parking, laundry facilities and a 24-hour front desk are available at this smoke-free hotel. Other amenities include a front desk safe and a vending machine.
Pestana Park Avenue offers 95 air-conditioned accommodations with minibars and a safe. LCD televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers. Housekeeping is provided on a daily basis.
Our customers tell us that they can't get enough of the helpful staff at Pestana Park Avenue. During your stay, you're just a quick walk from 5th Avenue. Enjoy features like laundry facilities and self-parking (surcharge).
  • Self-parking available for a fee
  • Amenities include a front desk safe, laundry facilities and a lift
  • Guests have great things to say about the location and the helpful staff
  • Just a 2-minute walk from 5th Avenue and 4 minutes on foot from Grand Central Terminal
Pestana Park Avenue offers its guests a terrace, a vending machine, and laundry facilities. Pestana Park Avenue also features a front desk safe and a lift. The front desk is open around the clock. Parking is available for a fee.

This Art Deco New York hotel is smoke free.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Parking and transport

  • Parking on site (USD 40 per day)

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower (84 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (86 centimetre high)
  • Height-adjustable showerhead
  • Lift (104 centimetre wide door)
  • Portable shower seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property's breakage deposit is refundable via credit card within 7 days after check-out, pending a room inspection.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay
  • Resort fee: USD 25.25 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • In-room bottled water
  • In-room coffee
  • Internet access
  • Nearby fitness centre access
  • Newspaper

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 40 per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

Property is also known as

Pestana Park Avenue Hotel
Pestana Park Avenue New York
Pestana Park Avenue Hotel New York

Pestana Park Avenue Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 408 out of 588 reviews
Rating 8 - Good. 114 out of 588 reviews
Rating 6 - Okay. 44 out of 588 reviews
Rating 4 - Poor. 13 out of 588 reviews
Rating 2 - Terrible. 9 out of 588 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rachel

Stayed 3 nights in Nov 2024

10/10 Excellent

Felipe

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Oct 2024

6/10 Okay

Michael, Old Greenwich

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made us feel welcome as soon as we walked in the door. Our room was perfect for the few days we were spending in the city. Parking was convenient and restaurants were easily accessible. It was also nice to return from a long day in the city to a kitchenette with drinks and snacks. We will definitely be back.
Stayed 5 nights in Nov 2024

10/10 Excellent

Darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfy, and pretty perfect. The rooms are small, but it’s New York!
Stayed 2 nights in Nov 2024

10/10 Excellent

Mubera

Travelled with partner
Liked: Amenities
Clean friendly. Easy check in and out. Location is great!
Stayed 1 night in Nov 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and great location for my purposes. Rooms are a bit small but staff is super friendly and efficient.
Stayed 4 nights in Nov 2024

10/10 Excellent

Sabrina

Stayed 2 nights in Oct 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean
Stayed 2 nights in Nov 2024

10/10 Excellent

Ruta

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Pestana Park Ave
The staff was friendly, the rooms super clean and great location!
Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Carlos

Clean and good location
Stayed 1 night in Oct 2024

8/10 Good

Ailing

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room needs a bit more room for luggage and closet.
Stayed 2 nights in Oct 2024

6/10 Okay

Phebe

Stayed 4 nights in Oct 2024

2/10 Terrible

Daniela

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible service. Super rude people at front desk
Stayed 2 nights in Oct 2024

10/10 Excellent

Tong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful and courteous staff.
Stayed 5 nights in Sep 2024

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Good for short sray.
Stayed 5 nights in Sep 2024

8/10 Good

Anita

Stayed 1 night in Aug 2024

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is small but well laid out. Clean and quiet. Staff very friendly and efficient.
Stayed 2 nights in Sep 2024

10/10 Excellent

Stephane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Dave, Stuart

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ayanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I booked Pestana for a two night stay and let me tell you it was fabulous. We have already started planning our next vacation and planning to make Pestana Park Avenue Hotel apart of it. This place was very clean and it has an unusually refreshing scent that you can smell even before entering the building. We loved it!
Stayed 2 nights in Jul 2024

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Love the room the convenience the staff was very nice and helpful
Stayed 3 nights in Aug 2024

10/10 Excellent

Abey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024