My sister and I stayed for 6 nights in Queen Studio. Decor is a bit outdated. However, after frequent trips to NYC, we look for location, clean, good restaurants - can’t beat Radio City apts for these categories - 2 minute walk from heart of Time Square, great food choices everywhere, subway station minutes away. Staff were not overwhelming but always polite and professional. The unit was fully stocked with clothes storage and full kitchenette. There was a Food Emporium and CVS pharmacy just a few minutes walk to purchase supplies. The space is small but we were fine. The bed is into the wall on one side. This was not an issue for us but two people who had some mobility challenges (but not requiring accessible unit) may find this challenging. Likewise, the smaller space may not be comfortable for two travellers not overly familiar with each other. As two sisters who regularly travel together, it was fine.
There was no in room safe which is a bit inconvenient. I believe we could have availed of the safe at the front desk if need be.
Overall, we had a great experience here and would certainly consider returning.