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Sanctuary Hotel New York

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sanctuary Hotel New York

Frette Italian sheets, premium bedding, down duvets, pillow-top beds
Reception
Terrace/patio
3 bars/lounges
Suite, 1 King Bed | Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Pet-friendly
  • Free WiFi
  • Gym

Explore the area

Map
132 West 47th Street, New York, NY, 10036
  • Times Square
    2 min walk
  • Broadway
    2 min walk
  • Rockefeller Center
    4 min walk
  • New York, NY (LGA-LaGuardia)
    31 min drive

Room options

View all photos for Deluxe Room, 1 King Bed (Delux)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed (Delux)

  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Double Room

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Queen Room

Superior Queen Room | Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Superior Queen Room

  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Superior Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room | Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Standard Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Queen Room, 1 Queen Bed

Deluxe Queen Room, 1 Queen Bed | Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Queen Room, 1 Queen Bed

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Cozy Queen

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Cozy Queen

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Reception

Aura Hotel Times Square

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (1264)
The price is €208
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Aura Hotel Times Square

About this property

Sanctuary Hotel New York

Luxury New York hotel in Manhattan with bars
Along with a restaurant, this smoke-free hotel has 3 bars/lounges and a fitness centre. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area and a business centre.
Sanctuary Hotel New York offers 115 accommodations with iPod docking stations and minibars. Pillowtop beds feature Frette Italian sheets, down duvets and premium bedding. 36-inch LED televisions come with premium cable channels, first-run films and video game consoles. Bathrooms include a shower with a rainfall showerhead, dressing gowns, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sanctuary Hotel New York. During your stay, you're just a quick walk from Times Square. You'll find features such as free WiFi in public areas, plus 3 bars and a restaurant.
  • Free WiFi
  • Enjoy American cuisine while dining at Haven Rooftop Restaurant
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the location
  • Steps from Times Square and Broadway
  • Local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can unwind with a drink at one of the 3 bars/lounges. Business amenities include a business centre, meeting rooms, and limo/town car service.

WiFi is free in public spaces. A fitness centre, a library, and multilingual staff are also featured at the luxury Sanctuary Hotel New York. For a fee, parking is available.

This 4.5-star New York hotel is smoke free.

Haven Rooftop Restaurant – This restaurant specialises in American cuisine and serves brunch, lunch and dinner.
Chemestry Room – This restaurant specialises in sushi and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Sushi Lab Rooftop – This sushi bar specialises in sushi and serves lunch and dinner. Reservations are required. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, Hindi, Italian, Portuguese, Russian, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 55 per day)
  • Area shuttle (surcharge)
  • Limo/town car service
  • Secured, covered parking on site (USD 55 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Onsite parking includes off-street options

Food and drink

  • 3 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Chemestry Room
  • Haven Rooftop Restaurant
  • Sushi Lab Rooftop

Things to do

  • Gym
  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 36-inch LED TV with premium cable channels
  • First-run films
  • IPod dock
  • Pay films
  • Video game console

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:30 AM
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 180 per pet, per stay, plus a deposit of USD 250 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 10 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 34.42 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Breakfast
  • Concierge service
  • Fitness centre access
  • Housekeeping
  • In-room safe
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 55.00 per day
  • Nearby parking fee: USD 55 per day (984 ft away)
  • Pet deposit: USD 250 per stay
  • Pet fee: USD 180 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
Children under 18 years old are not allowed in the offsite pool.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel New York Sanctuary
Hotel Sanctuary
Hotel Sanctuary New York
New York Hotel Sanctuary
New York Sanctuary
New York Sanctuary Hotel
Sanctuary Hotel
Sanctuary Hotel New York
Sanctuary New York
Sanctuary New York Hotel
Sanctuary Hotel New York Hotel
Sanctuary Hotel New York New York
Sanctuary Hotel New York Hotel New York

Sanctuary Hotel New York Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 543 out of 1008 reviews" "
Rating 8 - Good. 271 out of 1008 reviews" "
Rating 6 - Okay. 108 out of 1008 reviews" "
Rating 4 - Poor. 56 out of 1008 reviews" "
Rating 2 - Terrible. 30 out of 1008 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Dianne

Liked: Cleanliness
Disliked: Amenities
Rooms incredibly small with shower and sink part of bedroom. Light switch for toilet room also turned on light in shower. Wanted night cap but lobby level bar already closed at 9:45pm. Roof top bar open but very crowded and cocktails not made properly and service was poor.
Stayed 1 night in Sep 2024

10/10 Excellent

Ralph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nicely done room. Nicely utilized space. Curtain to separate bath from room was a classy move. Delightful well trained staff.
Stayed 1 night in Sep 2024

8/10 Good

paula

Stayed 1 night in Aug 2024

10/10 Excellent

Reagan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I’ve read from other reviewers held true for me. Incredibly friendly staff, clean room and actually very quiet. Bed was comfy as well. Rooms are small but normal by NYC standards.
Stayed 1 night in Sep 2024

8/10 Good

Cory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay! The roof top bar was great and the service amazing. The front desk staff were helpful too. It is a great location. The room size is to be expected from NYC- the air conditioning unit drowned out the street noise so we were happy. We would stay there again!
Stayed 1 night in Sep 2024

6/10 Okay

Loreen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff great. They need to fix the carpet on the 3rd floor landing very ruffled and dangerous. Shower in bedroom which was a first for me. Rooftop nothing special, surrounded by tall building so nothing much to see.
Stayed 1 night in Aug 2024

4/10 Poor

Liang, Santa Clara

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room too small with direct shared space with shower. Toilet barely feels like we are in a slum
Stayed 3 nights in Aug 2024

10/10 Excellent

MICHAEL A, Nt

Stayed 3 nights in Aug 2024

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Christopher

Stayed 2 nights in Aug 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
We had a lovely stay. Super convenient location and very helpful staff. Everyone was friendly and easy to talk with. Comfortable room, a little small, but really nice bed. Clean bathroom,also. Would recommend to others.
Stayed 1 night in May 2024

8/10 Good

Kim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and great location to Times Square, Rockefeller Plaza, shopping and restaurants.
Stayed 1 night in Aug 2024

10/10 Excellent

MICHAEL A, Nt

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved it here! Def recommend it! Great location and wonderful staff!
Stayed 3 nights in Aug 2024

2/10 Terrible

Katrina

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Seungoh, Newton

Stayed 2 nights in Aug 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was lacking but I overall it was wonderful
Stayed 2 nights in Aug 2024

8/10 Good

Junko

Business traveller
Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Cameo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk and doorman has excellent recommendations. They made our stay enjoyable. Will definitely be booking here again!
Stayed 2 nights in Jul 2024

6/10 Okay

Greg

Business traveller
Liked: Cleanliness
Was ok.. wouldn’t stay again as I have stayed at much better places in NYC
Stayed 3 nights in Jul 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Laura Lea Otis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Sujana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
the service was good, location is good if you are trying to stay close to Times Square but the streets are filled with the smell of weed. The hotel staff were very helpful but the open shower separated from the bathroom was unusual. The bed was extremely soft, lumpy and uncomfortable.
Stayed 6 nights in Jul 2024

8/10 Good

Suzanne

Liked: Cleanliness, staff & service
Little gem in Times Square
Staff was very friendly and accommodating. Our room was exactly as described. It was just a little dark and the one small window opened only to an internal building view. We tried, the roof deck, which had great food great drinks, and awesome view.
Stayed 1 night in Jul 2024