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Sanctuary Hotel New York

4.5 star property

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Frette Italian sheets, premium bedding, down duvets, pillow-top beds
3 bars/lounges
Suite, 1 King Bed | Frette Italian sheets, premium bedding, down duvets, pillow-top beds
Terrace/patio
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Pet-friendly
  • Free WiFi

Explore the area

Map
132 West 47th Street, New York, NY, 10036
  • Times Square
    ‪2 min walk‬
  • Broadway
    ‪2 min walk‬
  • Rockefeller Center
    ‪4 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪63 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed (Delux)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed (Delux)

  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Double Room

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Queen Room

Superior Queen Room | Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Superior Queen Room

  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Superior Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room | Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Standard Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Queen Room, 1 Queen Bed

Deluxe Queen Room, 1 Queen Bed | Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Queen Room, 1 Queen Bed

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Cozy Queen

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Cozy Queen

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Sanctuary Hotel New York

Luxury hotel with bars/lounges and fitness centre
Along with a restaurant, this smoke-free hotel has 3 bars/lounges and a fitness centre. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area and a business centre.
Sanctuary Hotel New York offers 115 accommodations with iPod docking stations and minibars. Pillowtop beds feature Frette Italian sheets, down duvets and premium bedding. 36-inch LED televisions come with premium cable channels, first-run films and video game consoles. Bathrooms include a shower with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sanctuary Hotel New York. During your stay, you're just a quick walk from Times Square. You'll find features such as free WiFi in public areas, plus 3 bars and a restaurant.
  • Free WiFi
  • Enjoy American cuisine while dining at Haven Rooftop Restaurant
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the clean guestrooms
  • Steps from Times Square and Broadway
  • Local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can unwind with a drink at one of the 3 bars/lounges. Business amenities include a business centre, meeting rooms, and limo/town car service.

WiFi is free in public spaces. A fitness centre, a library, and multilingual staff are also featured at the luxury Sanctuary Hotel New York. For a fee, parking is available.

This 4.5-star New York hotel is smoke free.

Haven Rooftop Restaurant – This restaurant specialises in American cuisine and serves brunch, lunch and dinner.
Chemestry Room – This restaurant specialises in sushi and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Sushi Lab Rooftop – This sushi bar specialises in sushi and serves lunch and dinner. Reservations are required. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, Hindi, Italian, Portuguese, Russian, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 55 per day)
  • Area shuttle (surcharge)
  • Limo/town car service
  • Secured, covered parking on site (USD 55 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Onsite parking includes off-street options

Food and drink

  • 3 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Chemestry Room
  • Haven Rooftop Restaurant
  • Sushi Lab Rooftop

Things to do

  • Gym
  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 36-inch LED TV with premium cable channels
  • First-run films
  • IPod dock
  • Pay films
  • Video game console

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:30 AM
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 250 per pet, per stay, plus a one-time cleaning fee of USD 250
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 10 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 34.42 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Breakfast
  • Concierge service
  • Fitness centre access
  • Housekeeping
  • In-room safe
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 55.00 per day
  • Nearby parking fee: USD 55 per day (984 ft away)
  • Pet fee: USD 250 per pet, per stay plus a one-off USD 250 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Children under 18 years old are not allowed in the offsite pool.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel New York Sanctuary
Hotel Sanctuary
Hotel Sanctuary New York
New York Hotel Sanctuary
New York Sanctuary
New York Sanctuary Hotel
Sanctuary Hotel
Sanctuary Hotel New York
Sanctuary New York
Sanctuary New York Hotel
Sanctuary Hotel New York Hotel
Sanctuary Hotel New York New York
Sanctuary Hotel New York Hotel New York

Sanctuary Hotel New York Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 571 out of 1007 reviews
Rating 8 - Good. 251 out of 1007 reviews
Rating 6 - Okay. 103 out of 1007 reviews
Rating 4 - Poor. 55 out of 1007 reviews
Rating 2 - Terrible. 27 out of 1007 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mitsunari

Stayed 3 nights in Dec 2024

10/10 Excellent

Teri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!
We were really happy with the size and look of the room. Generous sized bathroom and shower areas. Loved the decor and feel throughout the hotel. Staff was VERY friendly! Would definitely recommend, and visit again!
Stayed 3 nights in Jan 2025

10/10 Excellent

Sean, Endicott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazingly friendly and accommodating!
Stayed 1 night in Dec 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Literally right next to Times Square!
Nice hotel. Lounge was cozy. Staff were very accommodating. Easy walk to Times Square and short walk to Rockefeller Plaza. They do not have parking garage so we had to park at a nearby parking garage
Stayed 1 night in Dec 2024

10/10 Excellent

Bob

Stayed 2 nights in Dec 2024

10/10 Excellent

Alice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was very convenient. Just one block from Rockefeller Center, close to Bryant Park and Times Square. Also great 5th Avenue shopping. Super walkable and safe area. They do offer a continental breakfast, but choices are a bit limited. It was great for a small pastry and quick cup of tea/coffee. Staff were pleasant and helpful.
Stayed 2 nights in Nov 2024

8/10 Good

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Vasile

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location!! Around the corner from all the main touristic attractions. Walking distance to Times Square, Broadway, Rockefeller, Radio City, 5th Avenue! The city at your fingertips. Very nice and professional staff, clean rooms. The only negative for me was the construction going on across the street and the traffic noise as my room faced the street. Also the breakfast was truly basic and disappointing for a 4star hotel. Once again you are paying for the location. And people do make a difference they were all very nice and friendly. Special thanks to the bellman that worked in the evening of our departure on December 26 and went out of his way to help us reach the taxi that couldn’t make it closer to the hotel!! He definitely deserves a raise. Without him we would have lost our plane. Word to the wise the traffic in Manhattan is insane take this in consideration when leaving the hotel.
Stayed 1 night in Dec 2024

6/10 Okay

Julie

Stayed 4 nights in Nov 2024

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful cozy hotel. Rooms small but comfortable. Big clean bathroom. Bar and restaurant on property. Very lovely at Christmas Time.
Stayed 1 night in Nov 2024

6/10 Okay

Natalia

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Staff & service
Good for the price. Breakfast is average. Roof-top restaurant inside is overpriced, sitting hostess downstairs was not friendly, food is good, almost no view.
Stayed 2 nights in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Tanya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the Sanctuary
Great stay at the lovely Sanctuary. Staff were friendly and helpful. Location was great for shows and holiday attractions. The room was quiet and comfortable!
Stayed 3 nights in Dec 2024

10/10 Excellent

Anthony Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice
Nice hotel, well located, updated room/bathroom, comfortable bed and breakfast included. It is a very nice hotel. Is it a luxury hotel, not really, but it is very nice. It's got an eclectic vibe to it. Also, I personally enjoy smaller hotels where the walk to your room isn't a mile, so that also appealed to me.
Stayed 1 night in Dec 2024

6/10 Okay

Brian

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Kerrianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing - so helpful and attentive
Stayed 1 night in Dec 2024

8/10 Good

Craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid hotel, friendly staff and plenty of places to eat on property. Small, well designed rooms.
Stayed 1 night in Dec 2024

10/10 Excellent

Lucia L

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All excellent
Stayed 1 night in Dec 2024

10/10 Excellent

Vivien

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great checkin, got our room upgraded for free!
Stayed 1 night in Dec 2024

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff and experience. Loved the continental breakfast as well.
Stayed 4 nights in Dec 2024

10/10 Excellent

Anthony

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, all staff was friendly and very helpful! restaurants have great food and decent price.
Stayed 1 night in Dec 2024

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Jasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely love the property. The staff was beyond superb. They took that extra little step to make it extremely memorable for me and my daughter every single person that worked there the doorman the front desk the workers at breakfast the Bellman they really made you feel like family I will recommend the sanctuary to everybody that I know, and we will definitely be going back in the future That will be our hotel when we go to Manhattan thank you to everyone that made it special. Jimmy ,Spencer , Vinchette,Johnathan and Dustin(forgive me to the others that I didn’t get their names, but you are all WONDERFUL!!!!! and knowing that it was my daughter‘s birthday and for you guys to put a beautiful slice of pie for her in the room was just the icing on the cake thank you thank you thank you!!!!A
Stayed 3 nights in Dec 2024

4/10 Poor

Nina

Business traveller
Disliked: Staff & service, property conditions & facilities
Expensive, rooms were very small and dark. Windows faced brick wall. Bathrooms weird with curtains . Halls dark.
Stayed 2 nights in Dec 2024