Sheraton Tribeca New York Hotel

4.0 star property

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Photo gallery for Sheraton Tribeca New York Hotel

View from room
Lobby lounge
Lobby lounge
Property amenity
Down duvets, pillow-top beds, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pet-friendly

Explore the area

Map
370 Canal Street, New York, NY, 10013
  • New York University
    ‪10 min walk‬
  • One World Trade Center
    ‪16 min walk‬
  • Brooklyn Bridge
    ‪4 min drive‬
  • New York, NY (LGA-LaGuardia)
    ‪37 min drive‬

Room options

Deluxe Room, 1 King Bed

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Patio

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Presidential Suite, 1 Bedroom

  • 91 sq m
  • Sleeps 2
  • 1 Double Bed

Suite, 1 Bedroom

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Club Room, 2 Double Beds

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Club Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Patio

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View

  • City view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Sheraton Tribeca New York Hotel

Hotel with a 24-hour fitness centre, a short walk to New York University
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business centre and a business centre. Housekeeping is available on request.
Sheraton Tribeca New York Hotel offers 369 accommodations with laptop-compatible safes and complimentary bottles of water. Pillowtop beds feature down duvets. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

This New York hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Fridges, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us they can't get enough of Sheraton Tribeca New York Hotel's great location. During your stay, you're just a quick walk from New York University. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free Wi-Fi in some public areas
  • Enjoy Italian cuisine while dining at Antica Ristorante
  • Cooked-to-order breakfast served daily for a fee
  • WiFi for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have good things to say about the accommodation for the comfy beds and spaciousness
  • 10 minutes by foot from New York University and a 3-minute drive from Wall Street
  • Dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 2 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 880 square feet (82 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the business-friendly Sheraton Tribeca New York Hotel.

This 4-star New York hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:00 AM.
Antica Ristorante – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Bistro by Sheraton – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, Indonesian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 65 per day)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: USD 10 to 30 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Antica Ristorante
  • Bistro by Sheraton

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Refrigerator on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 880 square feet of conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 per person
  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Nearby parking fee: USD 65 per day
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Hotel New York Tribeca
Sheraton New York Tribeca
Sheraton Tribeca New York
Sheraton Tribeca New York Hotel
Sheraton Tribeca Hotel
Sheraton Tribeca
Sheraton Tribeca New York
Sheraton Tribeca New York Hotel Hotel
Sheraton Tribeca New York Hotel New York
Sheraton Tribeca New York Hotel Hotel New York

Sheraton Tribeca New York Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 893 out of 1562 reviews
Rating 8 - Good. 404 out of 1562 reviews
Rating 6 - Okay. 141 out of 1562 reviews
Rating 4 - Poor. 60 out of 1562 reviews
Rating 2 - Terrible. 64 out of 1562 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Rodney

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect checking
Clean quite fast checkin
Stayed 1 night in Dec 2024

10/10 Excellent

Yesenia

Liked: Cleanliness, amenities, property conditions & facilities
The staff was exceptional!
Stayed 3 nights in Jan 2025

10/10 Excellent

hassan

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was beyond my expectations! The staff is super friendly and very accommodating for everything Very conveniently located near the subway stations. Would def consider staying here again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mateo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very well-kept hotel with and exceptionally friendly, competent, and helpful staff. I was very satisfied with my stay in every way.
Stayed 3 nights in Jan 2025

8/10 Good

ian

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Beds were comfortable
Stayed 5 nights in Jan 2025

10/10 Excellent

Dania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a very convenient store next to the hotel open 24 hrs with food, drinks, medicine, etc. The terrace on the 21st floor is a plus for a very nice view of the city.
Stayed 2 nights in Jan 2025

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location near Soho. Good size room!
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
So so stay if you don’t spend time in room
First hotel room assigned stunk horribly like someone was cooking curry. Went back downstairs and was given another room which ended up being an accessible one so not ideal as there was too much wasted space and the shower situation was awful. Also it was an adjoining room so we could hear the neighbours through the paper thin walls and doors. No one likes to be woken up at 6am by clearly jet lagged European visitors. Restaurant charges 20% tip automatically and service is slow and they make mistakes. Then they want another tip on top of that 20%! Ok stay as it’s a great soho location but not sure I’d stay here again!
Stayed 4 nights in Jan 2025

4/10 Poor

Marcial Antonio Smester

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Liked that it was close to SoHo and exclusive it’s exclusive surroundings nearby, but immediate area next to hotel was very dirty, and had the appearance of being unsafe….. Had an uncomfortable situation with the hotel staff the night of the check in, but the rest of the days it was decent….
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

10/10 Excellent

Rebecca

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at this hotel several times now but this time I have to leave a review to say that Yoira was the BEST! No staff member has been so eager to connect & go above and beyond for us. It was my sisters birthday on her day off and she said she was making sure the staff did something special for us (they didn’t) but we still left feeling like queens & bff’s with her <3
Stayed 4 nights in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay!
Stayed 3 nights in Oct 2024

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the neighborhood area.
Stayed 4 nights in Dec 2024

10/10 Excellent

Hsiao-Fan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk service persons are really friendly. We was there before check-in time. They are nice to find an available room for us to check in early.
Stayed 2 nights in Oct 2024

6/10 Okay

Harim

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Nadina

Stayed 5 nights in Dec 2024

10/10 Excellent

Breyana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

tanya

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are clean and comfortable beds and go out of there way to make your stay enjoyable
Stayed 3 nights in Dec 2024

6/10 Okay

Jamesha

Travelled with group
Liked: Staff & service
Disliked: Amenities
I felt that the staff didn't have any information regarding what amenities came with this hotel stay. Also, we had an issue with the TV streaming (Netflix, Amazon Prime, youtube etc). The internet was not connected. We had engineering come up to our room twice and it could not be fixed. The stay was decent i just wish the staff was a bit more informative for things in the area and in the hotel.
Stayed 3 nights in Dec 2024

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location , hotel was clean , rooms were a decent size and beds were very comfortable
Stayed 10 nights in Dec 2024