Sonder Henri on 24

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sonder Henri on 24

Bar (on property)
Exterior
Exterior
Exterior
Outdoor dining

Reviews

7.8 out of 10

Good

Popular amenities

  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Gym
    Gym
  • Room service
    Room service
  • Housekeeping
    Housekeeping

Explore the area

Map
37 West 24Th Street Between 5Th And 6Th, New York, NY, 10010
  • Madison Square Park
    3 min walk
  • Gramercy Park
    10 min walk
  • Empire State Building
    11 min walk
  • New York, NY (JFK-John F. Kennedy Intl.)
    55 min drive

Room options

Deluxe Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Sonder Henri on 24

Hotel with a fitness centre, a short walk to 5th Avenue
This smoke-free hotel features a restaurant, a fitness centre and a 24-hour business centre. Other amenities include WiFi in public areas, self parking and a business centre.
Sonder Henri on 24 offers 118 accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, slippers and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a fitness centre.
During your stay at Sonder Henri on 24, you're just a quick walk from 5th Avenue. Features include a restaurant, a gym and a 24-hour business centre.
  • Enjoy a bite to eat at the restaurant
  • WiFi for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 3-minute walk from 5th Avenue and 11 minutes on foot from Empire State Building
There's a restaurant on site. Public spaces have WiFi for a fee. There's an onsite 24-hour business centre. A fitness centre, tour/ticket assistance, and concierge services are also featured at the business-friendly Sonder Henri on 24. Parking is available for a fee.

This New York hotel is smoke free.

For a fee, guests can enjoy local cuisine breakfast on weekdays from 9:00 AM to noon and at the weekend from 9:00 AM to noon.
Sonder Henri on 24 has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 25 per night)
  • Available in some public areas: WiFi (USD 25 per night)

Parking and transport

  • Parking on site (USD 40 per day)

Food and drink

  • A restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • City/local tax: USD5.875
  • Resort fee: USD 34.43 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Health club access
  • In-room bottled water

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 25.00 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 25.00 per night (rates may vary)
  • Self-parking fee: USD 40.00 per day
  • Facilities fee: USD 30 per accommodation, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include window guards
Front desk staff will greet guests on arrival.

Property is also known as

Hotel Henri New York
Henri New York
Hotel Henri
Sonder Henri on 24 Hotel
Sonder Henri on 24 New York
Sonder Henri on 24 Hotel New York

Sonder Henri on 24 Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 202 out of 538 reviews" "
Rating 8 - Good. 186 out of 538 reviews" "
Rating 6 - Okay. 69 out of 538 reviews" "
Rating 4 - Poor. 48 out of 538 reviews" "
Rating 2 - Terrible. 33 out of 538 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Naoko

Stayed 4 nights in Nov 2021

2/10 Terrible

Andres

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy bloody new years
after a 6 hours drive, came into an untidy and disgusting room that was just the perfect display of two bears fighting in an hotel room. Was changed into a room in a lower floor which i had no say into choosing, i was just thrown into it. New room was made only once when i was there, sheets where not changed at all during my stay, only re arranged the second day, towels where the same every day, again they didn't change them. Just a really disgusting experience, disorganized, disgusting and no attention payed to us the customers. Will surely never recommend nor come back to this hotel.
Stayed 3 nights in Dec 2021

6/10 Okay

Ivan R

Travelled with partner
Liked: Staff & service
The staff were very nice, but I didn’t like to see all the trash bags at the front of the hotel entrance and the hallway and room were too small.
Stayed 6 nights in Dec 2021

4/10 Poor

Mary Kate

Liked: Staff & service
Disliked: Amenities
Stayed 1 night in Dec 2021

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021

8/10 Good

Mynor, Guatemala

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place very close to the great places.
Stayed 4 nights in Dec 2021

10/10 Excellent

Hava

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very comfortable and clean. Bathroom was nice and had good lighting options. The shower pressure was low but manageable.
Stayed 1 night in Dec 2021

8/10 Good

Dana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff!
Stayed 3 nights in Dec 2021

4/10 Poor

Rhonda

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely small rooms. They would tell us they would bring something and never bring it. Restaurant over priced. Felt dirty and unkept.
Stayed 3 nights in Dec 2021

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Stayed 3 nights in Dec 2021

10/10 Excellent

GEORGIOS

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in NYC if you are looking to spend some time in the city to walk around. It's very central to everything.
Stayed 8 nights in Nov 2021

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Filthy Room
Filthy room. Food crumbs everywhere, two dirty masks on the chair, tv didn’t work and sink was completely clogged.
Stayed 2 nights in Dec 2021

4/10 Poor

Moshe, Valley Village

Travelled with family
Disliked: Staff & service, amenities
The location is good, the restaurant is very good and some of the staff were super nice and super professional! On the other hand the rooms were very small, not particularly clean, the bed not comfortable, maids will forget to clean the room, shower was leaking
Stayed 5 nights in Dec 2021

8/10 Good

Mary P

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Nov 2021

6/10 Okay

Suzanne

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Was OK
The staff was very friendly and accommodating. The rooms were adequately sized, bedding clean/comfortable, and the shower was very nice (lots of hot water and good water pressure). The safe didn't work, fridge was warm, the shower leaked, the bed sank in the middle (and was very noisy), and the walls were paper thin (literally could hear neighboring conversations...among other things). My first trip to NYC so maybe this is just what you get for the price. Not the best. Not the worst. Was nice to be near Eataly:)
Stayed 5 nights in Nov 2021

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice - carpets slightest dirty but overall very good
Stayed 4 nights in Nov 2021

8/10 Good

Emily

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

4/10 Poor

Pecola, Fredericksburg

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Victor was very welcoming. However accommodations were not very clean room lighting was not good toiletries had to be requested and there were no views as pictured on this site. Peeling paint was present in the bathroom in the ceiling and bed was squeaking just from laying on it or even rolling over. I just was not pleased with this property. Would not revisit.
Stayed 3 nights in Nov 2021

2/10 Terrible

KATIA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is quite dirty, both in the corridors and in the room. The heating doesn't work properly, besides the huge noise it makes, making it impossible to sleep. When I asked for a blanket, the hotel didn't have to provide me. When I checked in the room didn't have soap and the bed didn't have a blanket. It was one of the worst accommodations I've ever had, I couldn't sleep properly due to the cold I went through.
Stayed 3 nights in Nov 2021

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location! Close to a lot of restaurants, stores and train stations. Our flight was later than our check out time, they gladly held onto our luggage while we went to get lunch before
Stayed 4 nights in Oct 2021

6/10 Okay

Jen

Travelled with family
Liked: Staff & service
It was ok. Small rooms and small older bathrooms. Nothing great. Shower head and pressure were really bad. Overall won’t stay again.
Stayed 3 nights in Nov 2021

10/10 Excellent

Arthur, Edgartown

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cute boutique hotel, convenient to flat iron district, easy access to many subway lines that serve all of Manhattan. There are lots of great restaurants nearby in all price ranges.
Stayed 4 nights in Nov 2021

8/10 Good

WIlliam Matthew

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2021

4/10 Poor

Christopher

Business traveller
Disliked: Property conditions & facilities
D U M P
VERY dissapointing property. I had to change the light-bulbs in the wall sconce since they are a HORRIFIC blinding compact flourescent bulb in blinding cold blue. Paint was scratched and marked up. When i checked in the window wouldn't close, so they had to call engineering (window was ajar when I entered the room). My colleague had blue tape all over her mirror insert on the desk. I had someone literally walk into my room one morning, not sure if it was the cleaning crew or they had accidentally given my room to someone else (I had the do not disturb sign on the door!). One morning, for almost 2 hours, the cleaning lady was having a family feud on her phone while cleaning the rooms on my floor, could hear EVERYTHING through the door. I will NEVER stay here again and have already warned others travelling to NYC to stay away from this one!! OHHH, and there's a $25 'resort/amenity' fee, for which I have NO idea what for!!!
Stayed 2 nights in Nov 2021

8/10 Good

Clayton

Liked: Staff & service, property conditions & facilities, room comfort
Everything was OK. Service was great, employees were nice
Stayed 3 nights in Nov 2021