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The Chatwal, In The Unbound Collection By Hyatt

5.0 star property
VIP Access

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Photo gallery for The Chatwal, In The Unbound Collection By Hyatt

Exterior
Terrace/patio
Indoor pool
Frette Italian sheets, hypo-allergenic bedding, pillow-top beds, minibar
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Room service
  • Spa
  • Parking available
  • Breakfast available

Explore the area

Map
130 W. 44th Street, New York, NY, 10036
  • Times Square
    ‪2 min walk‬
  • Broadway
    ‪4 min walk‬
  • Rockefeller Center
    ‪7 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪51 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite, 1 Bedroom (Director Penthouse)

Frette Italian sheets, hypo-allergenic bedding, pillow-top beds, minibar

Suite, 1 Bedroom (Director Penthouse)

  • 81 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Terrace (Roll-In Shower)

Frette Italian sheets, hypo-allergenic bedding, pillow-top beds, minibar

Deluxe Room, 1 King Bed, Accessible, Terrace (Roll-In Shower)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior King Suite with Terrace

Frette Italian sheets, hypo-allergenic bedding, pillow-top beds, minibar

Junior King Suite with Terrace

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Producer Penthouse)

Suite, 1 Bedroom (Producer Penthouse) | View from room

Suite, 1 Bedroom (Producer Penthouse)

  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace (Zen)

Suite, 1 King Bed, Terrace (Zen) | Frette Italian sheets, hypo-allergenic bedding, pillow-top beds, minibar

Suite, 1 King Bed, Terrace (Zen)

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Terrace (Garden)

Suite, 1 Bedroom, Terrace (Garden) | Frette Italian sheets, hypo-allergenic bedding, pillow-top beds, minibar

Suite, 1 Bedroom, Terrace (Garden)

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Murphy Bed

View all photos for Junior Suite, 1 King Bed, Accessible (Street View, Roll-In Shower)

Frette Italian sheets, hypo-allergenic bedding, pillow-top beds, minibar

Junior Suite, 1 King Bed, Accessible (Street View, Roll-In Shower)

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Terrace (Chatwal)

Suite, 1 Bedroom, Terrace (Chatwal) | Frette Italian sheets, hypo-allergenic bedding, pillow-top beds, minibar

Suite, 1 Bedroom, Terrace (Chatwal)

  • 68 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Murphy Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Frette Italian sheets, hypo-allergenic bedding, pillow-top beds, minibar

Superior Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Terrace

Frette Italian sheets, hypo-allergenic bedding, pillow-top beds, minibar

Deluxe Room, 1 King Bed, Terrace

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Frette Italian sheets, hypo-allergenic bedding, pillow-top beds, minibar

Superior Room, 1 Queen Bed

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, View (Street)

Deluxe Room, 1 King Bed (Street) | Frette Italian sheets, hypo-allergenic bedding, pillow-top beds, minibar

Deluxe Room, 1 King Bed, View (Street)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Frette Italian sheets, hypo-allergenic bedding, pillow-top beds, minibar

Deluxe Room, 2 Double Beds

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, View (Street)

Frette Italian sheets, hypo-allergenic bedding, pillow-top beds, minibar

Junior Suite, 1 King Bed, View (Street)

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Frette Italian sheets, hypo-allergenic bedding, pillow-top beds, minibar

Suite, 1 Bedroom

  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Murphy Bed

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About this property

The Chatwal, In The Unbound Collection By Hyatt

Luxury hotel with 24-hour fitness centre and spa services
An indoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, valet parking and massage/treatment rooms.
The Chatwal, In The Unbound Collection By Hyatt offers 76 accommodations with iPod docking stations and minibars. Pillowtop beds feature Frette Italian sheets. A pillow menu is available. 42-inch LCD televisions come with premium digital channels, first-run films and pay-per-view films. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include espresso makers and complimentary bottles of water. Microwaves, fridges and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 3 treatment rooms. Services include deep-tissue massages, Swedish massages and facials.
The Chatwal, In The Unbound Collection By Hyatt's great location gets high marks from our customers. During your stay, you're just a quick walk from Times Square. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Steps from Times Square and 3 minutes on foot from Bryant Park
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
The Chatwal, In The Unbound Collection By Hyatt offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 1496 square feet (139 square metres) and includes conference space. Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury The Chatwal, In The Unbound Collection By Hyatt. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 5-star New York hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7 AM to 10 AM.
The Lambs Club Restaurant – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

The Chatwal, In The Unbound Collection By Hyatt is listed in the 2021 Travel + Leisure 500.

Languages

English, Filipino, French, German, Hindi, Japanese, Portuguese, Russian, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Valet parking on site (USD 75 per day)

Food and drink

  • Daily full breakfast available 7 AM to 10 AM for a fee: USD 44 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lambs Club Bar
  • The Lambs Club Restaurant

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Indoor pool

Family friendly

  • Cot (surcharge)
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,496 square feet of conference space
  • 3 meeting rooms

Spa

  • 3 treatment rooms
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Prenatal massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar in shower (76 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Portable shower seat
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels
  • First-run films
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Microwave on request
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 100.0 per day.
  • Cots (infant beds) are available for USD 75.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 48.77 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 44 per person
  • Airport shuttle fee: USD 235 per vehicle (one-way, maximum occupancy 2)
  • Valet parking fee: USD 75.00 per day
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 75.0 per night
  • Rollaway bed fee: USD 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
The Chatwal, In The Unbound Collection By Hyatt offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chatwal
Chatwal Luxury Collection
Chatwal Luxury Collection Hotel
Chatwal Luxury Collection Hotel New York
Chatwal Luxury Collection New York
The Chatwal Hotel New York City
Chatwal Luxury Collection Hotel New York City
Chatwal Luxury Collection New York City
The Chatwal In The Collection By Hyatt
The Chatwal In The Unbound Collection By Hyatt
The Chatwal a Luxury Collection Hotel New York City
The Chatwal, In The Unbound Collection By Hyatt Hotel
The Chatwal, In The Unbound Collection By Hyatt New York
The Chatwal, In The Unbound Collection By Hyatt Hotel New York

The Chatwal, In The Unbound Collection By Hyatt Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 484 out of 616 reviews
Rating 8 - Good. 84 out of 616 reviews
Rating 6 - Okay. 28 out of 616 reviews
Rating 4 - Poor. 12 out of 616 reviews
Rating 2 - Terrible. 8 out of 616 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa, Fayetteville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow!! What an amazing hotel!! Perfect location for shopping and access to Central Park. Staff was amazing. On-site restaurant vibe was cozy and romantic, and the food was phenomenal. They went above and beyond and made this trip memorable!! I used to live in NYC and I would absolutely stay here again. Boutique hotel - not too big - not too small - over the top luxury!!

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well placed hotel just off Times Square in a small historic building. Staff are friendly, room was reasonably sized and well equipped. Room was not ready until 7 p.m but the hotel made up for this with free drinks and breakfast - the excellent salmon bagel is basically a massive fresh salmon on top of a huge bagel. The pool is cold and the size of a large bath tub. I’d stay again - a nice hotel overall.
Stayed 3 nights in Dec 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was supposed to have a view or tub and didn’t get either. Booked in advance snd requested this. Kept being locked out of room with keys not working. Someone went into the room, even though we had the privacy button on and lights were turned on.
Stayed 4 nights in Dec 2024

10/10 Excellent

Matthew

Stayed 5 nights in Dec 2024

10/10 Excellent

Sina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Valerie

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Absolutely disappointing. We booked a double room and were given one king bed for our family of five. The front desk simply told us to deal with it and that although it was their mistake they had no other rooms available and therefore could do nothing for us. My husband (who is recovering from back surgery) and I slept on the floor. I am so sad as we were making this trip to the Chatwal an annual family tradition and after the awful way we were treated we will never stay there again. Beware - I witnessed the front desk berating multiple guests. The hotel is not worth the price. There are plenty of other options nearby with better accommodations and professional, kinder staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service throughout the hotel from all staff. Big shout out to Luisa who could not have been kinder.
Stayed 5 nights in Nov 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Nov 2024

10/10 Excellent

Melissa

Stayed 1 night in Nov 2024

10/10 Excellent

andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms and facilities- breakfast highly recommended
Stayed 4 nights in Nov 2024

10/10 Excellent

Neha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Itzyk

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay, as usual.
Stayed 3 nights in Oct 2024

8/10 Good

Sergey, Centreville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Easy access to shops, attractions. Excellent rooms, showers, all impressive. Excellent service, great food in the restaurant. However, we could not use the patio due to the great many nearby Times Square restaurant exhausts. The smell of cooking oil was unbearable. And it also seeped through in the room. Regrettably, won't choose Chatwal again.
Stayed 2 nights in Oct 2024

6/10 Okay

Christina

Business traveller
Liked: Cleanliness, staff & service
Disappointed
I was most disappointed that the rooms had old televisions. No smart TV;s.
Stayed 5 nights in Sep 2024

10/10 Excellent

Raul

Stayed 4 nights in Sep 2024

10/10 Excellent

Bunty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Sep 2024

10/10 Excellent

Chad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kristina

Stayed 4 nights in Sep 2024

10/10 Excellent

Mary McDowall

Liked: Cleanliness, staff & service, property conditions & facilities
The Chatwal is very central to Times Square and other iconic buildings. The members of staff were extremely helpful and accommodating. We had the best trip to NYC and will recommend the Hotel to others
Stayed 4 nights in Sep 2024

6/10 Okay

Jorgen

Business traveller
Liked: Staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A calm upmarket retreat only a hundred metres from the excitement of Times Square, great location to explore all of Manhattan
Stayed 4 nights in Sep 2024

10/10 Excellent

Graham

Stayed 3 nights in Aug 2024

8/10 Good

Nina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived to this hotel in New York, it was so cute. I love the room and I love the showers. I love the spa area. The only thing was the swimming pool you could not use after hours. Everything else was excellent very safe.
Stayed 2 nights in Jul 2024