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 New York •1 Room
 New York • 1 Room
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The Jewel, a Club Quarters Hotel, Opposite Rockefeller Center

4-star property
11 West 51st Street, New York, NY 09 725 22 184
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3.8 out of 5
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See all 6 ebookers Reviews

"Great stay in perfect location! Very comfortable room and a good size for NYC! Staff very approachable, helpful and always pleasant! " More

By a verified traveller on Thu 02 Nov 2023

Points Of Interest

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Deluxe Suite, 1 Queen Bed, Kitchenette (2 Room)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Room, Accessible (Mobility)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premier Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Suite, 1 Queen Bed, Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the sightseeing around The Jewel Hotel, New York. During your stay, you're just a quick walk from 5th Avenue. Free WiFi in public areas, a 24-hour gym and a 24-hour business centre are available. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Steps from 5th Avenue and Radio City Music Hall
  • Dogs welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls

The Jewel Hotel, New York ratings based on 6 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Jewel Hotel, New York

Everyone (2) Couples (1)
5 out of 5
Great stay in perfect location! Very comfortable room and a good size for NYC! Staff very approachable, helpful and always pleasant!

Posted by on 2 Nov 2023

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Comment from Hotel Management

3 Nov 2023 by Elizabeth Blaise

Dear Kenneth,Thank you for the kind words regarding your stay with us.We are pleased to know you enjoyed and we look forward to welcoming you once again.

4 out of 5
Geniale Lage beim Rockefeller Center. Aussicht vom Balkon war einmalig. Gratis Kaffee und Trinkwasser. Freundliches Personal.

Posted by on 2 Sep 2024

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Comment from Hotel Management

4 Sep 2024 by Elizabeth Blaise

Dear Yvonne,Thank you so much for your wonderful review! We are thrilled to hear that you had a positive experience during your stay with us.Our team works hard to provide the best possible service, and it is always rewarding to receive such kind feedback.

4 out of 5
Excellent location.

Posted by on 9 Jun 2024

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Comment from Hotel Management

11 Jun 2024 by Elizabeth Blaise

Dear Ulla,Thank you for choosing the Jewel Hotel and your thoughtful review. We strive to create a memorable experience for each of our guests and we're so happy to hear that you enjoyed your time with us. We'd love to have you back again soon to share an even more positive experience with you.

5 out of 5

Posted by on 17 Feb 2024

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Comment from Hotel Management

20 Mar 2024 by Front Desk at The Jewel Hotel

Thank you for your feedback, we appreciate your response. It was a pleasure having you, we look forward to receiving you again in the future!

2 out of 5
Les plus : Emplacement top Les soucis rencontrés Chambre 406: la climatisation a un souci, nous avons eu toute la nuit un bruit de clappement d’eau environ toutes les 10 secondes impossible de dormir. Changement de chambre direction la 611, on me garantie que tout a était vérifié et la qu’est ce que je découvre des chaussettes sales d’une ancienne guest Je trouve cela plus que moyens pour un hôtel de ce standing,

Posted by on 29 Jul 2022

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Comment from Hotel Management

3 Aug 2022 by Elizabeth

Dear Thomas Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next couple of months. We will grateful if you give us another chance.

3 out of 5
The first room on level 3 was horrible. Loud, next to a line-up of courtyard airconditioners. TV not working, USB socket broken. Staff reaction to complaint was friendly and positive. Moved to room on level 12 next day. Tiny room, but much better and good enough for a 2-3 day overnight stay.

Posted by on 18 Jul 2022

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Comment from Hotel Management

22 Jul 2022 by Elizabeth

Dear Heinz Thank you so much for taking time and reviewing your stay. We are constantly working on improving our operations and this is one of the issue we are working diligently to address . Thank you for bringing it to our attention

About the The Jewel, a Club Quarters Hotel, Opposite Rockefeller Center

Location 11 West 51st Street, New York, NY 10017

Property Features

A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and meeting rooms are available. A 24-hour fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly The Jewel Hotel, New York. This 4-star New York hotel is smoke free.

  • 1 building
  • 135 guestrooms or units
  • 14 levels
  • Conference rooms
  • Built in 2010
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Grand Central - 42 St. Station (1.9 km / 1.2 mi)
  • Metro station: 47 - 50 Sts - Rockefeller Center Station (0.3 km / 0.2 mi)

Room Amenities

The Jewel Hotel, New York offers 135 accommodations with complimentary bottles of water and coffee/tea makers. Beds feature premium bedding. Smart televisions come with cable channels. Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on request.

  • HD television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Hairdryer
  • Telephone
  • Desk
  • Blackout curtains
  • Climate control
  • Desk chair

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per day.
  • Free cots (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a first aid kit and outdoor lighting

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted.

For guests' safety, the property includes a smoke detector, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Pets allowed (no fees)
  • Masks are not compulsory at the property
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 12
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 40 per day(984 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Jewel facing
  • Jewel facing Rockefeller
  • Jewel facing Rockefeller Center
  • Jewel facing Rockefeller Center Hotel
  • Jewel facing Rockefeller Center Hotel New York
  • Jewel facing Rockefeller Center New York
  • Jewel Rockefeller
  • Jewel Rockefeller Center
  • The Jewel Facing Rockefeller Hotel New York City
  • Jewel facing Rockefeller Cent

You should know

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.