Citigate Motel Newcastle

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Citigate Motel Newcastle

Property grounds
Reception
Garden
Executive Twin room | Premium bedding, pillow-top beds, desk, blackout curtains
Family Suite, 2 Bedrooms | Living room | LCD TV

Reviews

8.2 out of 10

Very good

Popular amenities

  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
418-422 Maitland Rd, Mayfield West, NSW, 2304
  • University of Newcastle
    3 min drive
  • Newcastle International Hockey Centre
    5 min drive
  • Newcastle International Sports Centre
    5 min drive
  • Newcastle, NSW (NTL-Williamtown)
    20 min drive

Room options

Executive Twin room

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Family Room

  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Family Suite, 2 Bedrooms

  • 25 sq m
  • Sleeps 5
  • 1 Queen Bed and 1 Large Single Bunk Bed

Executive Queen room, Citigate Special

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Citigate Motel Newcastle

Motel with free parking, near University of Newcastle
This smoke-free motel features laundry facilities, a garden and barbecues. Free WiFi in public areas and free self parking are also provided. Additionally, a picnic area, multilingual staff and a banquet hall are on-site.
Citigate Motel Newcastle offers 28 air-conditioned accommodations with coffee/tea makers and complimentary dressing gowns. Pillowtop beds feature premium bedding. Fridges and microwaves are provided. Bathrooms include a shower and hairdryers.

This Newcastle motel provides complimentary wireless Internet access. LCD televisions come with premium cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Citigate Motel Newcastle. During your stay, you'll be within walking distance of University of Newcastle. Enjoy features like free WiFi in public areas and free self-parking, plus laundry facilities.
  • Free WiFi
  • Free self-parking
  • Amenities include laundry facilities, multilingual staff and a vending machine
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from University of Newcastle and a few minutes from Newcastle International Sports Centre
As a guest of Citigate Motel Newcastle, you'll find barbecue grills, a vending machine, and multilingual staff. Public spaces have free WiFi. Citigate Motel Newcastle also features a garden, a picnic area, and laundry facilities. Free self parking is available.

This Newcastle motel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7 AM - 8:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 7 AM - 8:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Hospitality Newcastle
Comfort Inn Hospitality Newcastle
Citigate Newcastle Motel
Citigate Motel
Citigate Newcastle
Citigate Motel Newcastle
Citigate Motel Newcastle Motel
Citigate Motel Newcastle Mayfield West
Citigate Motel Newcastle Motel Mayfield West

Citigate Motel Newcastle Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 260 out of 715 reviews" "
Rating 8 - Good. 302 out of 715 reviews" "
Rating 6 - Okay. 104 out of 715 reviews" "
Rating 4 - Poor. 36 out of 715 reviews" "
Rating 2 - Terrible. 13 out of 715 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Alex

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, friendly owners. No complaints
Stayed 1 night in Aug 2024

8/10 Good

Kenneth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable, clean, friendly & helpful. Would stay again.
Stayed 1 night in Aug 2024

8/10 Good

Hao

Travelled with family
Liked: Cleanliness, staff & service
Good place for overnight stop from Mel to Bris .Easy check in - out Thanks
Stayed 1 night in Aug 2024

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness
Nice place, very clean and tidy. Only issue was single bed was very uncomfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

Rida

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect very happy with this place
Stayed 2 nights in Jul 2024

10/10 Excellent

Anita

Stayed 3 nights in Jul 2024

8/10 Good

Craig

Stayed 3 nights in May 2024

10/10 Excellent

Dorothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Position very handy with relative living close by. Have stayed here on a few occasions now & staff always very welcoming & helpful.
Stayed 3 nights in Jul 2024

6/10 Okay

Katie

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The curtains had mould on them . It was very noisy in front room .
Stayed 1 night in Jul 2024

8/10 Good

David, Cooranbong

It was a brief stay
Stayed 1 night in Jun 2024

8/10 Good

Nicole

Travelled with family and small children
Liked: Cleanliness, staff & service
Was good for a short stay. Odd to find when we arrived our room door was opened
Stayed 2 nights in Jul 2024

8/10 Good

William

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice motel. Bedrooms and bathroom very clean. Good for a family with TV in each bedroom and main kitchen/dining - Makes space more issuable with only a small dining space. Good for a short stay or stop over when travelling with kids.
Stayed 1 night in Jul 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable stay. Staff friendly. Good value for money.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great place to stay, tidy & comfy. Good spot. Parking is a bit tricky.
Stayed 1 night in Jun 2024

8/10 Good

Vic

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, with plenty of space. Easy to find and shopping was just a short walk.
Stayed 1 night in Jun 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
STAFF FRIENDLY,BUT PROFESSIONAL..ITS A GREAT LOCATION IF VISITING THAT AREA
Stayed 1 night in Jun 2024

10/10 Excellent

Joyce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean place and friendly staff!

8/10 Good

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, quite with easy parking.
Stayed 3 nights in May 2024

10/10 Excellent

Sara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet and easy to do plus great staff
Stayed 1 night in Jun 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was good. Everything was comfortable. Staff were great and were able to fix a small problem we had with our room without any hesitation
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

6/10 Okay

Lynnette

Liked: Cleanliness, staff & service
We didn't like NOT having an air conditioner. Luckily i had a warm throw in the car which we used on our bed. A black fan which was placed in the room the day before was NOT in the room when we booked in!!!??
Stayed 1 night in May 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Loved my stay, so spacious, friendly staff, room poifect.
Stayed 1 night in May 2024

2/10 Terrible

Lisheng

Disliked: Cleanliness, staff & service, property conditions & facilities
The bedroom is too old; facilities are too old which cannot used at all; not good ; not worth money and will not choosing again!
Stayed 1 night in May 2024

10/10 Excellent

Jeffrey

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating management. Ready to look after you
Stayed 3 nights in May 2024