Citigate Motel Newcastle

2.5 star property

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Photo gallery for Citigate Motel Newcastle

Property grounds
Aerial view
Executive Queen room, Citigate Special | Premium bedding, pillow-top beds, desk, blackout curtains
Family Suite, 2 Bedrooms | Living room | LCD TV
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Laundry
  • Housekeeping
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
418-422 Maitland Rd, Mayfield West, NSW, 2304
  • University of Newcastle
    ‪3 min drive‬
  • Newcastle International Sports Centre
    ‪5 min drive‬
  • John Hunter Hospital
    ‪8 min drive‬
  • Newcastle, NSW (NTL-Williamtown)
    ‪20 min drive‬

Room options

Executive Twin room

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Family Room

  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Family Suite, 2 Bedrooms

  • 25 sq m
  • Sleeps 5
  • 1 Queen Bed and 1 Large Single Bunk Bed

Executive Queen room, Citigate Special

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Citigate Motel Newcastle

Motel with free parking, near University of Newcastle
This smoke-free motel features laundry facilities, a garden and barbecues. Free WiFi in public areas and free self parking are also provided. Additionally, a picnic area, multilingual staff assistance and a banquet hall are on-site.
Citigate Motel Newcastle offers 28 air-conditioned accommodations with coffee/tea makers and complimentary bathrobes. Pillowtop beds feature premium bedding. Fridges and microwaves are provided. Bathrooms include a shower and hairdryers.

This Newcastle motel provides complimentary wireless Internet access. LCD televisions come with premium cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Citigate Motel Newcastle. During your stay, you'll be within walking distance of University of Newcastle. Enjoy features like free WiFi in public areas and free self-parking, plus laundry facilities.
  • Free WiFi
  • Free self-parking
  • Amenities include laundry facilities, multilingual staff and a vending machine
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from University of Newcastle and a few minutes from Newcastle International Sports Centre
As a guest of Citigate Motel Newcastle, you'll find barbecue grills, a vending machine, and multilingual staff. Public spaces have free WiFi. Citigate Motel Newcastle also features a garden, a picnic area, and laundry facilities. Free self parking is available.

This Newcastle motel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7 AM - 8:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
The front desk at this property is open daily from 7 AM - 8:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Hospitality Newcastle
Comfort Inn Hospitality Newcastle
Citigate Newcastle Motel
Citigate Motel
Citigate Newcastle
Citigate Motel Newcastle
Citigate Motel Newcastle Motel
Citigate Motel Newcastle Mayfield West
Citigate Motel Newcastle Motel Mayfield West

Citigate Motel Newcastle Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 280 out of 755 reviews
Rating 8 - Good. 314 out of 755 reviews
Rating 6 - Okay. 112 out of 755 reviews
Rating 4 - Poor. 36 out of 755 reviews
Rating 2 - Terrible. 13 out of 755 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Elise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Sivaprakasam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service
Stayed 1 night in Jan 2025

10/10 Excellent

Donna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night was awesome for kids and nice facilities
Stayed 1 night in Jan 2025

6/10 Okay

Daniel

Liked: Cleanliness
Room was well equipped and clean. It was quite noisy though due to outside traffic and the bed was too soft for me.
Stayed 2 nights in Jan 2025

10/10 Excellent

Russell

Travelled with family
Stayed 2 nights in Jan 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Lisa

Stayed 1 night in Dec 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well appointed, spacious, comfortable and clean, this motel is not to be missed.
Stayed 1 night in Jan 2025

8/10 Good

Meng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stayed overnight en route to Queensland. stayed in unit 3 on ground floor. A few units shares a common enclosed under cover pathway accessed by a glass panelled door. Despite the motel sign to close that door gently, during the night, can hear that door slamming. Thankfully, it did not happen past midnight. Apart from that it was a pleasant night.
Stayed 1 night in Jan 2025

10/10 Excellent

Marianna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think a lot of hotels in the last five years and I have not since seen any that is as well maintained and very clean facilities have been kept immaculate. You can see the upgrades that they have put into this place. I will be booking here again this year, thank you very much.
Stayed 1 night in Jan 2025

10/10 Excellent

Dru

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Aiden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner is one of the friendliest and most helpful people I’ve met, gave plenty of recommendations for nearby food and wished us luck on our roadtrip
Stayed 1 night in Dec 2024

8/10 Good

Janet

Travelled with family
Liked: Cleanliness, property conditions & facilities
The motel room was very clean and spacious and convenient to the supermarket. It could have done with a proper freezer and more cooking facilities. The parking spaces were quite small and inconvenient for large cars.
Stayed 2 nights in Nov 2024

6/10 Okay

Kathy

Stayed 1 night in Dec 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Staff. Clean room. Comfortable Bed.
Stayed 1 night in Nov 2024

10/10 Excellent

Mada

Travelled with partner
Liked: Cleanliness, amenities
Convenient
Stayed 2 nights in Nov 2024

10/10 Excellent

Pardeep singh

Liked: Property conditions & facilities
Spacious rooms, excellent staff service
Stayed 3 nights in Nov 2024

10/10 Excellent

Bert

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel, easy check in
Stayed 1 night in Nov 2024

6/10 Okay

Casey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in room 31, which was in an underground carpark all by itself. Close to the road, so noisy with my young family. Also one dining chair for a room of 5 people? So my kids ate dinner on the couch. Totally fine for one night stopover, but wouldnt have been ideal for a long stay. Staff were perfectly friendly. Affordable. Parking was good. Tidy, microwave, toaster kettle, tea, coffee all provided.
Stayed 1 night in Nov 2024

10/10 Excellent

Kay

Liked: Amenities
Very good
Stayed 2 nights in Oct 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Chatoorong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Chatoorong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Rida

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great
Stayed 2 nights in Oct 2024

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean and comfortable rooms, exceptional value for money in a convenient location. I will definitely stay here again if I am in the area!
Stayed 1 night in Oct 2024