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General Roberts Hotel

2.5 star property

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Photo gallery for General Roberts Hotel

Double Room | Iron/ironing board, free WiFi, bed sheets
Bathroom sink
Hallway
King Suite | Living area
Food and drink

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
258 Lambton Road, New Lambton, NSW, 2305
  • Newcastle International Hockey Centre
    ‪13 min walk‬
  • Newcastle International Sports Centre
    ‪20 min walk‬
  • John Hunter Hospital
    ‪4 min drive‬
  • Newcastle, NSW (NTL-Williamtown)
    ‪27 min drive‬

Room options

View all photos for Double Room

Double Room | Iron/ironing board, free WiFi, bed sheets

Double Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for King Room

King Room | Iron/ironing board, free WiFi, bed sheets

King Room

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room

Single Room | Iron/ironing board, free WiFi, bed sheets

Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for King Suite

King Suite | Iron/ironing board, free WiFi, bed sheets

King Suite

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Twin Room with Shared Facilities | Free WiFi, bed sheets

Shortland Budget Accommodation

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
3.5 out of 5, Good, (171)
The price is €48
for 1 room
includes taxes & fees
8 May - 9 May
Shortland Budget Accommodation

About this property

General Roberts Hotel

Hotel in Newcastle with restaurant and bar/lounge
This smoke-free hotel features a restaurant, a bar/lounge and ATM/banking services. WiFi in public areas is free.
General Roberts Hotel offers 10 accommodations with free toiletries and a ceiling fan. This Newcastle hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Our customers tell us that they can't get enough of the helpful staff at General Roberts Hotel. During your stay, you'll be within walking distance of Blackbutt Reserve. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy Modern European cuisine while dining at General Roberts Hotel
  • Amenities include an ATM
  • Just a 4-minute drive from John Hunter Hospital and 11 minutes from Lake Macquarie
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

This Newcastle hotel is smoke free.

General Roberts Hotel – This restaurant specialises in Modern European cuisine and serves lunch and dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • General Roberts Hotel

Conveniences

  • ATM
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Paper towels

More

  • Ceiling fan
  • Desk chair
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 10:00 PM
The check-in location differs from the property location; go to: [The bar]
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
The front desk at this property is open daily from 10:00 AM - 10:00 PM.
The check-in location differs from the property location. To check in, guests will need to go to The bar
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Property is also known as

General Roberts Hotel New Lambton
General Roberts New Lambton
General Roberts
General Roberts Hotel Hotel
General Roberts Hotel New Lambton
General Roberts Hotel Hotel New Lambton

General Roberts Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 59 out of 215 reviews
Rating 8 - Good. 56 out of 215 reviews
Rating 6 - Okay. 58 out of 215 reviews
Rating 4 - Poor. 19 out of 215 reviews
Rating 2 - Terrible. 23 out of 215 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
live music
Stayed 1 night in Dec 2024

4/10 Poor

Remi

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Motorbike ok.

Nice atmosphere and location. Just shame no fan operational. Little bit hot and stuffy until open windows and door for a while. Some old fashion entertainment.
Stayed 1 night in Jan 2025

4/10 Poor

Tilak

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff were great and friendly but room was not good
Stayed 1 night in Jan 2025

4/10 Poor

leon

Travelled with group
Disliked: Amenities, property conditions & facilities
To be blunt you get what you pay for and the room is cheap so keep that in mind. I had the king size suite king size bed. 2 single beds pushed together does not make it king size im average 6ft and my feet hang over the edge, no aircon just a fan from the 80s that doesnt do anything or move any air a window opens only slightly with no flt screen so bug city when open. No fridge they have a kettle and 2 cups but no coffee or spoons, the glasses in the batheroom had not been cleaned from the last guest. Pretty awful and cheap but you get what you pay for, in this day and age spend $1000 put in a new fan and tv and fridge and the rest can be forgiven.
Stayed 2 nights in Jan 2025

6/10 Okay

Anthony

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

4/10 Poor

Teresa

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff were amazing, but no air conditioning upstairs where the rooms were and was like a sauna it was a 30* degree day plus our fan in our room didn’t work properly it was just on slow motion so it was very uncomfortable trying to get ready to go downstairs to the pub to a function We couldn’t sleep because it was very uncomfortable way to hot Plus soap should be provided in the bathroom for washing hands
Stayed 1 night in Dec 2024

2/10 Terrible

Samuel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is not as advertised. Boiling hot and the airconditioner does not work, bathrooms are communal and the fan does not work.
Stayed 2 nights in Dec 2024

6/10 Okay

Zia

Travelled with partner
Liked: Staff & service
Basic accomdation in central Newcastle. Shared bathroom is fine. For one night it is fine for travellers. The pub downstairs is convenient. Plenty of street parking.
Stayed 1 night in Dec 2024

6/10 Okay

Gavin

Business traveller
Liked: Cleanliness, staff & service, amenities
Rooms could use an air conditioner
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very average - unfortunately. The second room we booked had such a bad smell - not sure if it was vomit or smoke we had to change rooms - v happy the staff could accommodate this!
Stayed 1 night in Nov 2024

8/10 Good

Lorraine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were clean and comfortable however we booked two separate rooms. One room was located on the corner of the building on a intersection. The noise from the road was a little more than expected. There was a constant noise in the background which we could not determine where it was coming from. I asked my friend if he wanted to swap rooms but he stuck it out. The other room was not as noisy. The shared bathrooms could do with some upgrade. There is no soap dispenser near the hand basins so going to the toilet and no soap to wash hands was disappointing. The shower facility was good but would benefit from a small shelf or wooden stand to put your clean clothes on and your personal items while in the shower. Overall the facilities were great for what we required. I would imagine that most people would not be staying at the facility for multiple days (we were there for 5 days. The staff cleaning the rooms were great. I asked for clean towels on day 3 and the staff were more than accommodating to provide what I required - the staff member even asked was there anything else he could get me. All in all I enjoyed the stay as I have never stayed in hotel/pub accommodation before it was a new experience. All the staff I interacted with were fabulous. Well done crew.
Stayed 5 nights in Nov 2024

6/10 Okay

Annette

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Shower and bath were not clean, bedding old.
Stayed 1 night in Nov 2024

8/10 Good

Sarah

…
Stayed 1 night in Nov 2024

8/10 Good

Paige

Stayed 3 nights in Nov 2024

10/10 Excellent

MANASA

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and quietness
Stayed 1 night in Nov 2024

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Didn't stay for the night as we could not find a close parking space. Main problem is with Wotif, who did not give detailed specifics; culminating in a non-refund. The General Roberts Hotel looked good, from the photos, which is why we chose it for a one night stay. Will not use Wotif again. When I phoned the Hotel to cancel the room, staff were friendly and understanding. Above ratings based on photos and what the property looked like as we drove nearby.
Stayed 1 night in Oct 2024

6/10 Okay

Grant

Business traveller
Liked: Cleanliness, staff & service
Good value - I heard the pub music till midnight and some traffic noise in the morning so not the quietest location. Staff were great and pub is nice place to hang out. There is nothing in the room other than a bed and sink.
Stayed 1 night in Oct 2024

8/10 Good

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really good pub to spend a week at while visiting a friend. Lovely staff.
Stayed 7 nights in Sep 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and more than welcoming

Stayed 1 night in Sep 2024

6/10 Okay

Chatoorong

Travelled with group
Liked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Steven, Duri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great budget accommodation. Fantastic friendly staff. Easy check in.
Stayed 1 night in Sep 2024

6/10 Okay

Chris

Liked: Staff & service
The staff was helpful and friendly, but the photo looks better than what you see when you turn up. You get what it says, ordinary room, shared bathroom, toilet at a good price. There's no parking here next to the football club, so don't bring your caravan.
Stayed 1 night in Sep 2024

6/10 Okay

Aviv

Stayed 1 night in Aug 2024

2/10 Terrible

Carina

Travelled with family
Disliked: Amenities, property conditions & facilities
I was very disappointed to see that my room didn’t have a bathroom. This was not advertised on the page and the place smelled like cigarettes and fry food. People from the other rooms were very noisy, banging on the doors and screaming.
Stayed 2 nights in Aug 2024