Holiday Inn Express Newcastle, an IHG Hotel

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express Newcastle, an IHG Hotel

Exterior
Standard Room, 1 Queen Bed, Accessible | Premium bedding, in-room safe, desk, laptop workspace
Lobby
Exterior
View from room

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Gym

Explore the area

Map
514 King Street, Newcastle West, NSW, 2302
  • NEX
    9 min walk
  • Newcastle Civic Theater
    15 min walk
  • Newcastle City Hall
    16 min walk
  • Newcastle, NSW (NTL-Williamtown)
    27 min drive

Room options

Standard Room, 1 Queen Bed (Birdwood Park View)

  • 20 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed (Extra Floor Space)

  • 34.9 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Single Beds (Birdwood Park View)

  • 20 sq m
  • Park view
  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 King Bed

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room

  • Sleeps 2
  • 1 Single Bed

Standard Room, 2 Single Beds

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 Queen Bed, Accessible

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Holiday Inn Express Newcastle, an IHG Hotel

Luxury Newcastle hotel in Newcastle West with free breakfast
Along with a 24-hour fitness centre, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business centre, a coffee shop/cafe and self parking.
Holiday Inn Express Newcastle, an IHG Hotel offers 170 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. LED televisions come with premium satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
The free breakfast at Holiday Inn Express Newcastle, an IHG Hotel gets high marks from our customers. During your stay, you're just a quick walk from NEX. Enjoy features like free WiFi in public areas, plus a 24-hour gym and a bar.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean guestrooms
  • 7 minutes by car from Newcastle Beach and 15 minutes from Lake Macquarie
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 2 meeting rooms. The luxury Holiday Inn Express Newcastle, an IHG Hotel also features a 24-hour fitness centre, coffee/tea in common area, and complimentary newspapers in the lobby. For a fee, parking is available.

This 4.5-star Newcastle hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
The Great Room – This bar serves breakfast and light fare.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (AUD 20 per night)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Great Room

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Built in 2019
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 1.9 per cent for credit card payments
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: AUD 20 per night
  • Credit card charges are subject to a surcharge of 1.9 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Holiday Inn Express Newcastle Hotel
Inn Express Newcastle Hotel
Express Newcastle, An Ihg
Holiday Inn Express Newcastle
Holiday Inn Express Newcastle, an IHG Hotel Hotel
Holiday Inn Express Newcastle, an IHG Hotel Newcastle West
Holiday Inn Express Newcastle, an IHG Hotel Hotel Newcastle West

Holiday Inn Express Newcastle, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 654 out of 966 reviews" "
Rating 8 - Good. 246 out of 966 reviews" "
Rating 6 - Okay. 46 out of 966 reviews" "
Rating 4 - Poor. 11 out of 966 reviews" "
Rating 2 - Terrible. 9 out of 966 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Cheryl

Stayed 1 night in Sep 2024

8/10 Good

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jul 2024

8/10 Good

Oluwaseun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here.
Stayed 3 nights in Aug 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to make an emergency booking at the Holiday Inn Express after another hotel I had booked to stay at had a cocroach infestation. I arrived at 8pm, flustered and stressed. Your receptionist caled KC was superb; so lovely and calmed me down. And it was such a relief to find a lovely clean, well-stocked bathroom. I was only passing through but would definitely stay again!
Stayed 1 night in Aug 2024

6/10 Okay

Nada

Liked: Property conditions & facilities
Disliked: Cleanliness
Nice hotel, very small room you can’t fit a small child in the room as extra, the room wasn’t clean , breakfast very basic .
Stayed 1 night in Aug 2024

10/10 Excellent

Disa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location
This is my second stay. I love the location to the tram and how central it is.
Stayed 1 night in Aug 2024

10/10 Excellent

Brett

Stayed 2 nights in Jul 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception Staff excelled. On checking in/Breakfast time/checking out/ we were shown courtesy/ prompt acknowledgement on approach to Reception / interesting conversation and information about Newcastle.
Stayed 1 night in Aug 2024

8/10 Good

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Nada

Travelled with partner
Liked: Cleanliness
Great place to stay, clean & lovely staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

brett

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean
Stayed 1 night in Aug 2024

10/10 Excellent

Vilma

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Aug 2024

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, property conditions & facilities
Free parking & included breakfast made for good value.
Stayed 1 night in Aug 2024

6/10 Okay

Tom

Liked: Cleanliness, property conditions & facilities
I didnt like having a flashing red light in my room adjacent to the bathroom visible from my bed. When I removed it from its setting a glaring flashlight came on. I had to cover it with a towel to get to sleep. King St adjacent to the hotel is narrow and when leaving the carpark my vision to oncoming traffic was blocked by a delivery van. The lady on the desk when I booked in seemed unhappy and the decore of the property was bland. I'll really have to think hard about returning.
Stayed 1 night in Aug 2024

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet place and close to interchange.
Stayed 1 night in Aug 2024

10/10 Excellent

Glynn

Travelled with partner
Liked: Amenities
A great hotel , great location being close to main station , staff where very helpful
Stayed 5 nights in Jul 2024

10/10 Excellent

HYEONGSEOB

Stayed 1 night in Aug 2024

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Blinds were great, bed uncomfortable
Stayed 1 night in Jul 2024

10/10 Excellent

Roland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was exactly what I expected At breakfast time the coffee machines were both broken, and a staff member very reluctantly agreed to prepare coffee at the reception area
Stayed 1 night in Jul 2024

10/10 Excellent

Joanne

Stayed 1 night in Jul 2024

10/10 Excellent

HYEONGSEOB

Stayed 2 nights in Aug 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Jul 2024

10/10 Excellent

Milana

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for business trip or short travel with family. Friendly staff and good breakfast
Stayed 2 nights in Jul 2024

8/10 Good

Karl, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night in Newcastle
We felt the dinner options were just a bit THIN, so we walked a few blocks around the hotel and not a lot of choice there. Maybe some very basic food items could be offered such as soup, toasties etc?
Stayed 1 night in Jul 2024