2/10 Terrible
Ashleen M.
26 Jul 2024
Disliked: Cleanliness
Dated and dirty
Firstly I had to contact the owner the day before arrival to find out how to get key/access as I had not been given any information.
On arrival inside was dated, not particularly clean and some areas poorly maintained. Had to clean the kitchen and the En-Suite. Kitchen cupboard were greasy and had dried in food remnants. Everything had to be washed before use. The kitchen bins did not close and the microwave did not work. There was cobwebs everywhere, one of the quilt covers has mould stains, window was broken in one bedroom which created a draft. The main bathroom only has a bath with dated rubber shower attachment. My son cleared dead flies from his windows. Curtains were hanging of curtain poles and the whole house was generally very dusty.
Bed in the downstairs bathroom was very uncomfortable causing me to wake during the night in pain, we ended up leaving a day early.
I contacted the owner whilst we were there and she spoke to the property manager who advised they had inspected the property and it was clean!! She was on holiday at the time of speaking and advised she would get back to me. I have given it a few weeks but as I have not had a further response I am now leaving a review.
Advertised as luxury accommodation but this is far from it. If the property had been cleaned properly I could overlook some things but all in all not a good . Such a pity as with
Ashleen M.
Stayed 3 nights in Jul 2024