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Mercure Newcastle Airport

3.5 star property

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Photo gallery for Mercure Newcastle Airport

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar
Bar (on property)
Bar (on property)
Exterior
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Gym
  • Bar
  • Parking available
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
2 Williamtown Drive, Williamtown, NSW, 2318
  • Stockton Sand Dunes
    ‪9 min drive‬
  • Newcastle Civic Theater
    ‪23 min drive‬
  • Newcastle Beach
    ‪33 min drive‬
  • Newcastle, NSW (NTL-Williamtown)
    ‪11 min walk‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Standard Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Standard Room, 2 Single Beds

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

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Front of property

The Gateway Inn

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1036)
The price is €115
for 1 room
includes taxes & fees
10 Apr - 11 Apr
The Gateway Inn

About this property

Mercure Newcastle Airport

Hotel in Williamtown with 24-hour fitness centre and 24-hour front desk
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a conference centre, 24-hour room service and a business centre. Housekeeping is available on request.
Mercure Newcastle Airport offers 95 accommodations with iPod docking stations and minibars. Each accommodation is individually decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Williamtown hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at Mercure Newcastle Airport, you'll be within walking distance of Tilligerry State Conservation Area. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • 14 minutes on foot from Tilligerry State Conservation Area and a 3-minute drive from Hunter Wetlands National Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and 4 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 1119 square feet (104 square metres) and includes a conference centre. A 24-hour fitness centre, a vending machine, and concierge services are also featured at the business-friendly Mercure Newcastle Airport. Parking is available for a fee.

This 3.5-star Williamtown hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 5:30 AM to 10:00 AM.
MACH ONE – This fine-dining restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
24-hour room service is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (AUD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 5:30 AM to 10:00 AM for a fee: AUD 15 to 35 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • MACH ONE

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre
  • Conference centre (1,119 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (100 centimetre high)
  • Lever door handles
  • Lift (103 centimetre wide door)
  • Sign language-capable staff
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (66 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 45.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 15 to 35 per person
  • Self-parking fee: AUD 15.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 45.0 per day
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Mercure Newcastle Airport Hotel Williamtown
Mercure Newcastle Airport Hotel
Mercure Newcastle Airport Williamtown
Mercure Newcastle Airport
Mercure Newcastle Williamtown
Mercure Newcastle Airport Hotel
Mercure Newcastle Airport Williamtown
Mercure Newcastle Airport Hotel Williamtown

Mercure Newcastle Airport Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 303 out of 500 reviews
Rating 8 - Good. 146 out of 500 reviews
Rating 6 - Okay. 32 out of 500 reviews
Rating 4 - Poor. 11 out of 500 reviews
Rating 2 - Terrible. 8 out of 500 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Loretta

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Big clean room, staff service was excellent, & friendly. Breakfast 4/5. Didn't really see the surrounding area at airport, other than easy vehicle access.
Stayed 2 nights in Dec 2024

10/10 Excellent

SCOTT

Stayed 1 night in Nov 2024

10/10 Excellent

Shyreen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Deanne, Glenmore Park

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great room service, nice breakfast and great coffee. Bed was super firm (not a fan), room had a blinking fire alarm in it and lack or shower screen drenched our bathroom. Staff were really nice and helpful. Overall, good place to stay right next to the airport.
Stayed 1 night in Oct 2024

2/10 Terrible

Paul

Travelled with family
Over priced but we had no choice. Extreme price didn’t even include breakfast. No airport pick up so we were left to walk from airport with luggage. At such an extreme price pick up should have been offered. Would never recommend this service or organisation.
Stayed 1 night in Oct 2024

10/10 Excellent

Donna

Liked: Staff & service, property conditions & facilities, room comfort
Perfect stay
Lovely stay as usual. Warm friendly greeting from Alex. Very helpful. Room was clean and love the size. Coffee machine and nice bathroom toiletries. Really enjoy staying here. Checkout with Asher was friendly and happy as usual. Perfect place
Stayed 1 night in Sep 2024

8/10 Good

Quyen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Aaron

Stayed 1 night in Aug 2024

10/10 Excellent

Peter

Stayed 1 night in Aug 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
We were given wrong information about opening time of the airport. As we were carrying medical equipment and insulin pump which meant we could not go through the scanner we caused a huge line up at security. I asked how we could have prevented this. They told me we needed to get there much earlier. Your front office lady did not know that the airport opened at 4:30am. She told us 5:30am. We could have saved a lot of anxiety for us and frustration for airport staff if we got there earlier.
Stayed 1 night in Jul 2024

10/10 Excellent

philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Friendly and helpful staff and front desk.
Stayed 1 night in Jul 2024

6/10 Okay

Michael

Stayed 1 night in May 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place to stay
Always greeted with a lovely smile from Mariela. Room is lovely and clean and bed so comfy. Haloumi burger is so good. A lovely happy greeting in the morning from Arash at reception, nice way to start the day. This is why I always choose this hotel
Stayed 1 night in Jul 2024

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find, seamless check in
Stayed 1 night in May 2024

8/10 Good

Sarah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient.
Stayed 1 night in May 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mercure is in walking distance from the airport. It's staff are super helpful and happy. The hotel is clean and tidy, the rooms are also modern and so quiet. Also the breakfasts are a delight - make sure you enjoy them while you're there. Thank you.
Stayed 2 nights in May 2024

10/10 Excellent

Fabio

Stayed 1 night in Apr 2024

10/10 Excellent

Donna

Awesome
Haloumi burger delicious
Piece of Haloumi was huge on burger
Stayed 2 nights in Apr 2024

8/10 Good

Cosimo

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Noisey
Noisey. People making noise and shouting in the car park and lobby after 12 am. Delivery truck unloading before 6am with all the bips and bangs. Average alround.
Stayed 1 night in Mar 2024

8/10 Good

Ron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No mention of parking charge until arrival
Stayed 1 night in Feb 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

michael

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Terrence

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for a stress free trip to the airport. The food options are great an a friendly bar.
Stayed 6 nights in Jan 2024

10/10 Excellent

Mirko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023