See all properties

Mercure Newcastle

4.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Newcastle

In-room safe, laptop workspace, blackout curtains, iron/ironing board
Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels
Outdoor pool, pool loungers
Property amenity
In-room safe, laptop workspace, blackout curtains, iron/ironing board

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping

Explore the area

Map
Corner Of King And Steel Streets, Newcastle West, NSW, 2302
  • NEX
    5 min walk
  • Newcastle Civic Park
    9 min walk
  • Newcastle Civic Theater
    11 min walk
  • Newcastle, NSW (BEO-Belmont)
    27 min drive

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds

  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Twin Room, 2 Double Beds

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Superior Twin Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Outdoor pool

Rydges Newcastle

Pool
Waterslide
Free WiFi
Restaurant
4.2 out of 5, Very good, (1000)
The price is €156
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Rydges Newcastle

About this property

Mercure Newcastle

Hotel with a 24-hour front desk, near Newcastle Civic Theater
An outdoor pool, a restaurant and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, 24-hour room service and conference space. Housekeeping is available on request.
Mercure Newcastle offers 131 accommodations with a safe and free newspapers. 40-inch Smart televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Newcastle hotel provides complimentary wired Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Mercure Newcastle. During your stay, you're just a quick walk from NEX. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include 5 meeting rooms, conference space and a lift
  • Within a 15-minute walk of Newcastle Civic Theater and Newcastle Museum
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 1356 square feet (126 square metres) and includes conference space. Mercure Newcastle also features an outdoor pool, concierge services, and 24-hour room service. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Mercure Newcastle was completed in November 2023.

This 4-star Newcastle hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Mercure Newcastle has a restaurant on site.
Late-night fare is available from 24-hour room service.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transport

  • Parking on site (AUD 16 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 28 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Dining table
  • Fenced pool
  • Free cot
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • 1,356 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in public areas
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately AUD 28 per person
  • Self-parking fee: AUD 16 per night (in/out privileges)
  • Rollaway bed fee: AUD 50.0 per stay
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free WiFi in public areas has a 4-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Newcastle Travelodge
Travelodge Motel Newcastle
Travelodge Newcastle
Travelodge Newcastle Hotel
Travelodge Hotel
Travelodge
Mercure Newcastle Hotel
Travelodge Hotel Newcastle
Mercure Newcastle Newcastle West
Mercure Newcastle Hotel Newcastle West

Mercure Newcastle Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 218 out of 1022 reviews" "
Rating 8 - Good. 391 out of 1022 reviews" "
Rating 6 - Okay. 246 out of 1022 reviews" "
Rating 4 - Poor. 108 out of 1022 reviews" "
Rating 2 - Terrible. 59 out of 1022 reviews" "

7.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Wilma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, clean value for money option for those not wanting prime waterview locations. Easy walk to Honeysuckle. Friendly welcome, simple easy access to car park, close to supermarket, eateries etc.
Stayed 1 night in Aug 2024

10/10 Excellent

DR PAULA JANE

Liked: Cleanliness, staff & service, property conditions & facilities
it is close to town, serviceable and staff were helpful.
Stayed 1 night in Aug 2024

8/10 Good

Simon

Business traveller
Liked: Cleanliness, staff & service, room comfort
Bathroom needs renovations cracked tiles in bath/ shower area near taps fixed with no more gaps not replaced. Overall batheroom needs renovation other than than that room comfortable.
Stayed 1 night in Aug 2024

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Very handy central location. Everything a short walk away. The staff were very helpful.
Stayed 2 nights in Jul 2024

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great here
Stayed 1 night in Jun 2024

8/10 Good

Vanessa

Very good location, room very comfortable clean and well fitted out. The outside area needs urgent updating bad trip hazard at entry to motel.
Stayed 2 nights in Jul 2024

6/10 Okay

Christie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Just stayed for an overnight whilst travelling through. Beds and bedding were amazing! Good location near restaurants. Microwave in the room didn’t work, bath/shower was dirty and paint peeling off whilst the water waa hitting it. Hand soap dispenser was in the shower and body wash was in the hand basin and you couldn’t swap it over. Body lotion pump didn’t work. Room was a little dirty and dusty. Toilet seat was broken and toilet lid wouldn’t stay up. Motel is a little dated and run down.
Stayed 1 night in Jul 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Scott

Stayed 1 night in Jul 2024

6/10 Okay

Dilukshi

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Overall staff and location of property was good. However it appears that the room was not cleaned properly prior to our stay.
Stayed 1 night in Jul 2024

6/10 Okay

Paul

Liked: Staff & service
Stayed 4 nights in Jun 2024

10/10 Excellent

paul

Travelled with group
Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Stayed 1 night in Jun 2024

10/10 Excellent

Tracey

Travelled with family and small children
Great Location comfy beds clean and amazing breakfast.
Stayed 2 nights in Jun 2024

4/10 Poor

Kristy

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The walls are paper thin. Worst sleep ever!
Stayed 1 night in Jun 2024

10/10 Excellent

Robyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Newcastle interchange
Stayed 1 night in May 2024

10/10 Excellent

Mario and Candy

Liked: Cleanliness, staff & service, property conditions & facilities
I was impressed with the quality of bed, pillows and linen, the comfort feeling is similar to a five star hotel
Stayed 1 night in May 2024

4/10 Poor

Mathew

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Kenneth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

8/10 Good

Mary Jo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Jeffrey

Travelled with partner
Disliked: Staff & service
Reception rude to my partner, CB me as hers knocking on doors before checkout to get guests out,also walked out of room,left glasses on table,asked cleaner to open door I just walked out of and was refused and had to go to reception and back again,and $16 per car for parking…unlikely to stay again.
Stayed 1 night in May 2024

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Sue

Stayed 1 night in Apr 2024

8/10 Good

Lori

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities and staff were great
Stayed 1 night in Apr 2024

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was very, very comfortable. There were ants about. The bins were so small that it was difficult to dispose of rubbish. No tea towels were provided, though crockery, cutlery and a microwave were. An oversight?
Stayed 2 nights in Apr 2024