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Copthorne Hotel Newcastle

4.0 star property
VIP Access

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Photo gallery for Copthorne Hotel Newcastle

Lobby
Executive Suite | In-room safe, desk, laptop workspace, iron/ironing board
Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk

Explore the area

Map
The Close, Quayside, Newcastle-upon-Tyne, England, NE1 3RT
  • The Glasshouse
    ‪10 min walk‬
  • Quayside
    ‪13 min walk‬
  • St. James' Park
    ‪18 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Twin Room

  • 24 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Suite

Executive Suite | In-room safe, desk, laptop workspace, iron/ironing board

Executive Suite

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Water view

Standard Double Room

  • 24 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Double Room

In-room safe, desk, laptop workspace, iron/ironing board

Club Double Room

  • 26 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Twin Room

Water view

Club Twin Room

  • 26 sq m
  • River view
  • Sleeps 2
  • 1 Single Bed

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About this property

Copthorne Hotel Newcastle

Riverwalk hotel with fitness centre and 24-hour front desk
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area and conference space.
Copthorne Hotel Newcastle offers 156 accommodations with a safe and coffee/tea makers. Televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Copthorne Hotel Newcastle's great location. During your stay, you're just a quick walk from Genting Casino Newcastle. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests really like the accommodation for the overall comfort, cleanliness and spaciousness
  • 13 minutes by foot from Quayside and a 2-minute drive from St. James' Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness centre, a terrace, and tour/ticket assistance are also featured at the eco-certified Copthorne Hotel Newcastle. The hotel can provide concierge services and wedding services. Parking is available for a fee.

This Newcastle-upon-Tyne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Quay 7 Restaurant – This restaurant serves breakfast, lunch and dinner.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Polish, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 12.50 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Quay 7 Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • On a river
  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Check-in starts at 4 PM on Saturdays and Sundays.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15.00 per person
  • Self-parking fee: GBP 12.50 per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Copthorne Hotel Newcastle
Copthorne Hotel Newcastle Newcastle-upon-Tyne
Copthorne Newcastle
Copthorne Newcastle Hotel
Copthorne Newcastle Newcastle-upon-Tyne
Hotel Copthorne Newcastle
Newcastle Copthorne
Newcastle Copthorne Hotel
Newcastle Hotel Copthorne
Copthorne Newcastle
Copthorne Hotel Newcastle Hotel
Copthorne Hotel Newcastle Newcastle-upon-Tyne
Copthorne Hotel Newcastle Hotel Newcastle-upon-Tyne

Copthorne Hotel Newcastle Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 857 out of 1596 reviews
Rating 8 - Good. 481 out of 1596 reviews
Rating 6 - Okay. 176 out of 1596 reviews
Rating 4 - Poor. 53 out of 1596 reviews
Rating 2 - Terrible. 29 out of 1596 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Kate

Stayed 1 night in Dec 2024

10/10 Excellent

Dorothea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jane, North Shields

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms maybe need a facelift but amazing amount of space. PS Only one packet of biscuits provided for 2 people (3 biscuits in packet!)
Stayed 1 night in Dec 2024

6/10 Okay

Shauna

Liked: Staff & service
Disliked: Cleanliness
Lovely staff but unfortunately wouldn't stay again
Staff were so friendly and the look of the hotel was great, room size was amazing! The issue we had was the bathroom seat had urine on it and the sink tap had toothpaste down the handle. The lamps were all unplugged and other than on the desk in the room we had no where to actually plug something in like phone chargers unless leaving the lamps unplugged and as there are no roof lights other than in the entrance to the room this was difficult. The heating was great but made suck a bad noise and dropped all night so turned off the heating over night so was quite cold.
Stayed 2 nights in Dec 2024

6/10 Okay

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Such friendly staff on reception. Its a dated hotel and the hot breakfast is appalling. On a positive there is a car park and football in thr bar.
Stayed 1 night in Dec 2024

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Convenient for city and pleasant river walks
Stayed 1 night in Dec 2024

8/10 Good

Phillip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Darren

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Poor
Poor. Freezing room, right next to the train tracks. Not very clran and run down
Stayed 1 night in Nov 2024

10/10 Excellent

Kathryn

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great weekend
Great location, welcoming staff and very nice hotel
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, plenty parking, friendly staff. Good breakfast.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Shaun

Stayed 2 nights in Nov 2024

8/10 Good

william

Stayed 2 nights in Nov 2024

6/10 Okay

Iain

Stayed 3 nights in Nov 2024

6/10 Okay

Richard

Business traveller
Liked: Cleanliness
Quite dated and room cost not good value compared to other hotels I typically stay in, in the area. Breakfast service very poor. Coffee machine broken and out of milk. Had to queue to use the other one. Picked up a plate at breakfast buffet, unbearably hot and unable to hold whilst waiting to serve myself. Then there wasn’t any food when it was my turn. Sited a few minutes then sat down to wait. Came back after circa 5 mins. Food now available but no plates. Waited circa 3-4 mins for plates. Took almost 20 mins to get a self serve breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

Bryn

Liked: Cleanliness, staff & service, property conditions & facilities
Nice trip
Stayed 2 nights in Oct 2024

8/10 Good

Joe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Kirstine

Liked: Cleanliness
Average stay
Breakfast was nice. Rooms were cold took a while to warm up. Condition of rooms ok.
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Rosie

Disliked: Property conditions & facilities
Old fashioned and worn
We stayed at a Copthorne hotel in Chiswick which was fabulous. The decor, the amazing bathroom, the well thought out spacious and well equipped bedroom. We were hugely disappointed with the Newcastle Copthorne. The room was very tired and the bathroom was so horribly old fashioned and worn. I did ask if we could move to a more modern room and was told that they were all the same. We did not notice the system of hanging traffic light information outside our door for our room to be cleaned or not so our room remained unmade. This just seems an easy way to have a reduced staff level and the queue at checking in and at breakfast demonstrated this to be true. I would not recommend this hotel until it has an overhaul.
Stayed 3 nights in Nov 2024

10/10 Excellent

James

Stayed 1 night in Nov 2024

10/10 Excellent

Naji

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Ian

Liked: Staff & service
Stayed 1 night in Nov 2024