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Holiday Inn Express Newcastle City Centre by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Newcastle City Centre by IHG

Exterior
Bar (on property)
Point of interest
Point of interest
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
Waterloo Square St James Boulevard, Newcastle-upon-Tyne, England, NE1 4DN
  • St. James' Park
    ‪10 min walk‬
  • Utilita Arena Newcastle
    ‪13 min walk‬
  • Quayside
    ‪3 min drive‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 2 Single Beds, Accessible Bathtub

Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Single Beds, Accessible Bathtub

  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Double Bed, Accessible Bathtub

Room, 1 Double Bed, Accessible Bathtub | Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Double Bed, Accessible Bathtub

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Room amenity

Standard Room, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

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About this property

Holiday Inn Express Newcastle City Centre by IHG

Hotel with free breakfast, a short walk to St. James' Park
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include coffee/tea in a common area, a 24-hour front desk and express check-out.
Holiday Inn Express Newcastle City Centre by IHG offers 130 accommodations with coffee/tea makers and a hairdryer. A pillow menu is available. 32-inch flat-screen televisions come with digital channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The free breakfast at Holiday Inn Express Newcastle City Centre by IHG gets high marks from our customers. During your stay, you're just a quick walk from St. James' Park. Free WiFi in public areas, a restaurant and a bar are available.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front desk safe, meeting rooms and a lift
  • Guests have great things to say about the breakfast and the clean guestrooms
  • 10 minutes by foot from St. James' Park and a 3-minute drive from Quayside
  • Pets welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

The business-friendly Holiday Inn Express Newcastle City Centre by IHG also features a vending machine, coffee/tea in common area, and express check-out.

This 3-star Newcastle-upon-Tyne hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Holiday Inn Express Newcastle City Centre by IHG has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (GBP 10 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways (86 centimetre high)
  • Lift (91 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per stay
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 10 per day (499 ft away)
  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Newcastle City Centre
Express Newcastle City By Ihg
Holiday Inn Express Newcastle City Centre
Holiday Inn Express Newcastle City Centre by IHG Hotel
Holiday Inn Express Newcastle City Centre an IHG Hotel

Holiday Inn Express Newcastle City Centre by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 573 out of 1002 reviews
Rating 8 - Good. 337 out of 1002 reviews
Rating 6 - Okay. 54 out of 1002 reviews
Rating 4 - Poor. 19 out of 1002 reviews
Rating 2 - Terrible. 19 out of 1002 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Newcastle Stay Awake Night
Nice hotel but kept awake as to the heating generator immediately above floor 5 Spoiled it as missed breakfast as was so tired as awake most of the night
Stayed 1 night in Jan 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for a short viisit
Stayed 2 nights in Jan 2025

10/10 Excellent

Denis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Once again a lovely stay in this hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Daniel

Liked: Staff & service
Stayed 4 nights in Dec 2024

10/10 Excellent

DEBORAH ANN

Stayed 3 nights in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Nev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jason

Stayed 1 night in Dec 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City break
Easy access to the city centre. Friendly staff and good facilities
Stayed 1 night in Dec 2024

10/10 Excellent

a

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Despite very busy buffet breakfast service, tables were cleaned regularly and whole busy situation was handled really well.
Stayed 2 nights in Dec 2024

10/10 Excellent

Amal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mature Rugby Supporters.
We were 4 mature Rugby supporters from Newport staying in Newcastle for a European Cup rugby match. We were looking for a hotel near the centre and this fitted the bill perfectly. The staff were welcoming, friendly and helpful and the rooms were clean and perfectly adequate for 3 nights stay. Breakfast was very good and well stocked with the usual food from the continental menu or the English choice and you could have as much as you wanted. Location was easy to walk around city centre and 5 mins to central station.
Stayed 3 nights in Dec 2024

10/10 Excellent

Corin

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!
Stayed 1 night in Dec 2024

8/10 Good

rachel

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing I found lacking was the quality of the breakfast, good options but only just passable for eating, cold beans, claggy eggs, over-stood ‘hard’ hash browns & ultra cheap sausage Otherwise everything was great 👍
Stayed 1 night in Nov 2024

6/10 Okay

Miss Morag

Stayed 1 night in Dec 2024

6/10 Okay

Eric

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel - be aware of external noise
Just returned from a weekend break in Newcastle. Hotel was spotless and had a central location, convenient for the station, shopping, restaurants and pubs. Decent breakfast.There was a bit of external noise from the inevitable police/ambulance sirens and the usual stag and hen parties returning in the early hours, which is typical of many city centres. Service was good, barring one member of the bar staff who thought their priority was to replenish the fridges rather than serve their only customer (me). "I'll be with you in a minute" after ignoring me for a couple on mins while filling the first fridge, then going onto start filling a second one, before I decided not to bother buying a drink there. I wonder if they would consider saying the same thing to a fridge, "I'll be with you in a minute, while I serve this customer"? No, I thought not. I'd hope it was a one-off.
Stayed 2 nights in Nov 2024

6/10 Okay

Bernadette

Stayed 1 night in Nov 2024

8/10 Good

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very handy for what wanted to
Stayed 1 night in Nov 2024

10/10 Excellent

Eileen, Ballyclare

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, we loved everything about it. Excellent room, breakfast, location, staff and facilities!
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Yikallo

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024