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Hotel Express Newcastle Gateshead

2.5 star property

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Photo gallery for Hotel Express Newcastle Gateshead

Double Room - En suite | Individually decorated, individually furnished, laptop workspace
Reception
Front of property
Family Executive - Shared Bathroom | Individually decorated, individually furnished, laptop workspace
Garden

Reviews

6.0 out of 10

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Room service
  • Breakfast available
  • Free WiFi

Explore the area

Map
Cuthbert St, Gateshead, England, NE8 1AF
  • The Glasshouse
    ‪3 min drive‬
  • Tyne Bridge
    ‪3 min drive‬
  • Castle Keep
    ‪4 min drive‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪16 min drive‬

Room options

View all photos for Double Room, Shared Bathroom

Double Room, Shared Bathroom | Individually decorated, individually furnished, laptop workspace

Double Room, Shared Bathroom

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Executive - Shared Bathroom

Family Executive - Shared Bathroom | Individually decorated, individually furnished, laptop workspace

Family Executive - Shared Bathroom

  • 46 sq m
  • City view
  • Sleeps 6
  • 6 Single Beds

View all photos for Suite, Shared Bathroom (Triple 1 Double/1 Single)

Suite, Shared Bathroom (Triple 1 Double/1 Single) | Individually decorated, individually furnished, laptop workspace

Suite, Shared Bathroom (Triple 1 Double/1 Single)

  • 36 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Twin Room, Shared Bathroom

Twin Room, Shared Bathroom | Individually decorated, individually furnished, laptop workspace

Twin Room, Shared Bathroom

  • 36 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room, Shared Bathroom

Single Room, Shared Bathroom | Individually decorated, individually furnished, laptop workspace

Single Room, Shared Bathroom

  • 28 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room, Shared Bathroom

Individually decorated, individually furnished, laptop workspace

Triple Room, Shared Bathroom

  • 37 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Twin Room - En suite

Individually decorated, individually furnished, laptop workspace

Twin Room - En suite

  • 36 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room - En suite

Double Room - En suite | Individually decorated, individually furnished, laptop workspace

Double Room - En suite

  • 36 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room - En suite

Individually decorated, individually furnished, laptop workspace

Triple Room - En suite

  • 36 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Family Triple Room - En suite

Family Triple Room - En suite | Individually decorated, individually furnished, laptop workspace

Family Triple Room - En suite

  • 36 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About this property

Hotel Express Newcastle Gateshead

Hotel with a 24-hour front desk, near St. James' Park
Self parking, a microwave in a common area and a fridge in a common area are available at this hotel. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk and express check-out are on-site.
Hotel Express Newcastle Gateshead offers 19 accommodations with complimentary bottles of water and coffee/tea makers. This individually decorated and furnished accommodation includes desk chairs. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Hotel Express Newcastle Gateshead. During your stay, you'll be within walking distance of Quayside. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and concierge services.
  • Free WiFi
  • English breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Just a 3-minute drive from St. James' Park and a few minutes from Quayside
Hotel Express Newcastle Gateshead offers its guests a vending machine, tour/ticket assistance, and a garden. WiFi is free in public spaces. Hotel Express Newcastle Gateshead also features concierge services, room service (during limited hours), and express check-out. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Gateshead hotel.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 7:30 AM to 9:30 AM.
Room service (during limited hours) is available.

Languages

Arabic, Czech, English, Hindi, Irish, Polish, Slovak, Urdu, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Secured, covered parking on site (GBP 3 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:30 AM to 9:30 AM on weekends; GBP 7 per person

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 25.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 7 per person
  • Covered self-parking fee: GBP 3 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.
Property Registration Number 09475683

Property is also known as

Hotel Express Ltd. Gateshead
Express Ltd. Gateshead
Express Ltd.
Hotel Express Newcastle
Express Newcastle Gateshead
Hotel Hotel Express Newcastle Gateshead Gateshead
Gateshead Hotel Express Newcastle Gateshead Hotel
Hotel Hotel Express Newcastle Gateshead
Hotel Express Newcastle Gateshead Gateshead
Express Newcastle
Hotel Express Ltd.
Express Newcastle Gateshead
Hotel Express Newcastle Gateshead Hotel
Hotel Express Newcastle Gateshead Gateshead
Hotel Express Newcastle Gateshead Hotel Gateshead

Hotel Express Newcastle Gateshead Reviews

Reviews

6.0
Rating 10 - Excellent. 58 out of 299 reviews
Rating 8 - Good. 72 out of 299 reviews
Rating 6 - Okay. 40 out of 299 reviews
Rating 4 - Poor. 48 out of 299 reviews
Rating 2 - Terrible. 81 out of 299 reviews

6.2/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap Hotel great location to city centre
Stayed 1 night in Nov 2024

4/10 Poor

Anthony

Business traveller
Disliked: Staff & service
No hot water and television pixelated
Stayed 1 night in Nov 2024

8/10 Good

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Robert

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Shared bathroom had broken toilet seat, blocked shower drain and mouldy wall. Bedroom tv missing, overheated even with rad off. Paper thin walls. Noisy pipes. Sleepless night. Staff were polite.
Stayed 1 night in Oct 2024

8/10 Good

Mark

Friendly staff and an excellent location
Stayed 1 night in Oct 2024

8/10 Good

Scott

Stayed 2 nights in Oct 2024

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and tidy showed low on pressure
Room was very clean and tidy, all the appliances worked fine the only issue i had was the shower had low pressure but it work fine just wish it had more pressure
Stayed 1 night in Oct 2024

8/10 Good

Abdelhadi

Stayed 1 night in Oct 2024

4/10 Poor

Callum

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Antony

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
This stay was not the greatest, we phoned beforehand to see if there was additional charges on arrival, we were told there was no additional charges on the phone and we arrived and got told we had to pay a £50 deposit. The bed sheets had stains on them, cobwebs in the room. Bathroom had hairs all over it and looked like it had been used just before we had checked in The first night in our stay we heard a woman screaming in the night and the beds were uncomfortable so it was hard to get a decent nights sleep. Overall very unsatisfied with my stay and will not be back, would also not recommend anyone else to stay at this accommodation!
Stayed 2 nights in Sep 2024

2/10 Terrible

wrya

car park wasn’t free and room smells stinky i couldn’t sleep on the bed it was bad condition
Stayed 1 night in Sep 2024

10/10 Excellent

Jessica

Stayed 1 night in Sep 2024

4/10 Poor

Ivan

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

4/10 Poor

Drew

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a dirty mattress leaned up against the wall in the room I was staying in, radiator hanging off the wall, cupboard door not on the cupboard, cracked sink in room, the list goes on, £81 to stay in that dump for one night, never again
Stayed 1 night in Sep 2024

6/10 Okay

John

Travelled with family, Business traveller
Mouldy smell
Stayed 2 nights in Aug 2024

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great as always. Stayed bank holiday and was really really quiet. Staff are friendly and helpful. Ideal.
Stayed 1 night in Aug 2024

2/10 Terrible

John

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

BRIAN

Liked: Property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

6/10 Okay

Mark

Business traveller
Stay
Was satisfactory Could have a sink in the room would be good.
Stayed 1 night in Jul 2024

6/10 Okay

Mark

Business traveller
Liked: Cleanliness, room comfort
Overall acceptable
Overall it was fine. Shower temperature control needs looking at and toilets at times had zero toilet paper
Stayed 1 night in Jul 2024

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I believe in you get what you pay for. For the price we paid, we were very happy with the room. 24/7 reception service was also excellent. A bit further out from main Quayside- a 25 minute walk.
Stayed 1 night in Jul 2024

2/10 Terrible

Jody

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
No air conditioning, although we were offered a fan. Window would not close properly. Shower drain was clogged so we were offered another one, shower head was broken there as well. Beds were clean and Gentleman at reception was very nice.
Stayed 1 night in Jul 2024

10/10 Excellent

Jashandeep

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

4/10 Poor

Isaac

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor and property not as advertised, never stay here again
Stayed 2 nights in Jul 2024