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Hotel Indigo Newcastle by IHG

4.0 star property

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Photo gallery for Hotel Indigo Newcastle by IHG

In-room safe, desk, laptop workspace, iron/ironing board
Point of interest
Room, 1 King Bed, City View, Corner (Super King, Refurbished, Balcony) | Room amenity
Room, 1 King Bed, City View, Corner (Super King, Refurbished, Balcony) | In-room safe, desk, laptop workspace, iron/ironing board
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
2/8 Fenkle Street, Newcastle-upon-Tyne, England, NE1 5XU
  • St. James' Park
    ‪7 min walk‬
  • Northumbria University
    ‪11 min walk‬
  • Quayside
    ‪19 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds, Balcony (Refurbished)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Single Beds, Balcony (Refurbished)

  • 23.00 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed, Balcony (Super King, Refurbished)

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed, Balcony (Super King, Refurbished)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room

  • 23 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed (Refurbished)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed (Refurbished)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony (Refurbished)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Balcony (Refurbished)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Refurbished)

Premium Room, 1 King Bed, Accessible (Refurbished) | In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed, Accessible (Refurbished)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds (Refurbished)

Room amenity

Standard Room, 2 Single Beds (Refurbished)

  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 2 Single Beds (Refurbished)

Premium Room, 2 Single Beds (Refurbished) | In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 2 Single Beds (Refurbished)

  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed, City View, Corner (Super King, Refurbished, Balcony)

Room, 1 King Bed, City View, Corner (Super King, Refurbished, Balcony) | In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, City View, Corner (Super King, Refurbished, Balcony)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony, City View (Refurbished)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Balcony, City View (Refurbished)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View (Refurbished)

Standard Room, 1 King Bed, City View (Refurbished) | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, City View (Refurbished)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Spr Kng,Refurbished, Stckd Minifridge)

Premium Room, 1 King Bed (Spr Kng,Refurbished, Stckd Minifridge) | In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed (Spr Kng,Refurbished, Stckd Minifridge)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

  • 22.00 sq m
  • Sleeps 2
  • 1 Single Bed

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About this property

Hotel Indigo Newcastle by IHG

Eco-certified hotel with fitness centre and 24-hour front desk
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking and 24-hour room service are on-site.
Hotel Indigo Newcastle by IHG offers 148 air-conditioned accommodations with computers and a safe. 32-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

This Newcastle-upon-Tyne hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hotel Indigo Newcastle by IHG. During your stay, you're just a quick walk from St. James' Park. Free WiFi in public areas, a restaurant and a gym are available.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • To-go breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 15-minute walk of St. James' Park and University of Newcastle-upon-Tyne
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. The eco-certified Hotel Indigo Newcastle by IHG also features a fitness centre, concierge services, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Newcastle-upon-Tyne hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Grainger Bar & Restaurant – This steakhouse serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Grainger Lounge – This lobby lounge serves breakfast, lunch, dinner and light fare. Open daily.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (GBP 15 per day)
  • Limited on-site parking

Food and drink

  • Breakfast to-go available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 15.50 to 19.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Grainger Bar & Restaurant
  • Grainger Lounge

Things to do

  • Gym

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in stairways
  • No lift
  • Smooth flooring in room

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • Computer

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately GBP 15.50 to 19.95 per person
  • Self-parking fee: GBP 15 per day
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo Newcastle
Indigo Newcastle
Indigo Newcastle Newcastle-upon-Tyne
Newcastle Hotel Indigo
Hotel Indigo Newcastle
Indigo Newcastle By Ihg
Hotel Indigo Newcastle by IHG Hotel
Hotel Indigo Newcastle an IHG Hotel
Hotel Indigo Newcastle by IHG Newcastle-upon-Tyne
Hotel Indigo Newcastle by IHG Hotel Newcastle-upon-Tyne

Hotel Indigo Newcastle by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 602 out of 1000 reviews
Rating 8 - Good. 254 out of 1000 reviews
Rating 6 - Okay. 96 out of 1000 reviews
Rating 4 - Poor. 30 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Property conditions & facilities, room comfort
The two nights at the hotel were faultless.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Friendly staff, modern hotel, central location.
Stayed 1 night in Dec 2024

10/10 Excellent

Aaron

Stayed 1 night in Dec 2024

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Completely refurbished, but smells strongly of fresh paint. Give it a few more weeks and the place will be perfect.
Stayed 1 night in Dec 2024

8/10 Good

Angela

Stayed 1 night in Aug 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for Euston trains and underground. Really clean and has everything you need for a short stay. Will return again on my next visit to London.
Stayed 1 night in Oct 2024

8/10 Good

Phillip

Stayed 1 night in Nov 2024

6/10 Okay

Christopher

Stayed 1 night in Nov 2024

10/10 Excellent

Imogen

Stayed 1 night in Nov 2024

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Lee

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Great hotel and fab location
Usually great hotel and again didn't fail to deliver, great service form the staff. However given they have just reconditioned the rooms the bathrooms where hardly touched, fresh paint and silicon but you would of though you would recondition the shower heads and grout!!
Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great food and good location
Great location , close to the train station, a 10 minute walk from the city centre and close to a variety of bars and restaurants. The hotel itself had been recently refurbished before our last stay so the room and hallways felt particularly fresh. The breakfast buffet, as always, was excellent and the new menu choices were delicious. Whilst spoilt for choice for eateries within walking distance, the hotel restaurant is worth a try. It offers a great evening menu and really tasty food.
Stayed 3 nights in Sep 2024

10/10 Excellent

kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Yan Tung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

N

Stayed 2 nights in Oct 2024

10/10 Excellent

Rhys

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing visually, shame about the location
Stayed 1 night in Oct 2024

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Stephen

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Stay
Central hotel, friendly & helpful staff. Very clean, good facilities & lovely breakfast. Perfect stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Caryn

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Heap

Liked: Staff & service, property conditions & facilities, room comfort
Good place to stay for a city break
Overall a good experience, but small things could have been done to enhance the experience. Opening the window was a bit noisy (not the hotel's fault), but the air conditioning was a also noisy and only went down to 18 degrees. The bed was very comfortable, but the pillows were a bit lumpy. The green glow from the emergency light was very intrusive - many people like a dark room, and this was not possible.
Stayed 1 night in Oct 2024

10/10 Excellent

John

Stayed 1 night in Oct 2024

4/10 Poor

paul

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Mouldy shower curtain and shower grout. Walls in bedroom we dirty with marks on them.. refurbished room - no way - old and shabby
Stayed 1 night in Sep 2024