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Hotel Indigo Newcastle by IHG

4.0 star property

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Photo gallery for Hotel Indigo Newcastle by IHG

In-room safe, desk, laptop workspace, iron/ironing board
Room, 1 King Bed, City View, Corner (Super King, Refurbished, Balcony) | In-room safe, desk, laptop workspace, iron/ironing board
Point of interest
Exterior
Room, 1 King Bed, City View, Corner (Super King, Refurbished, Balcony) | Room amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Air conditioning
  • Bar
  • Room service

Explore the area

Map
2/8 Fenkle Street, Newcastle-upon-Tyne, England, NE1 5XU
  • St. James' Park
    ‪7 min walk‬
  • University of Newcastle-upon-Tyne
    ‪11 min walk‬
  • Quayside
    ‪19 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds, Balcony (Refurbished)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Single Beds, Balcony (Refurbished)

  • 23.00 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed, Balcony (Super King, Refurbished)

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed, Balcony (Super King, Refurbished)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room

  • 23 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed (Refurbished)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed (Refurbished)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony (Refurbished)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Balcony (Refurbished)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Refurbished)

Premium Room, 1 King Bed, Accessible (Refurbished) | In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed, Accessible (Refurbished)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds (Refurbished)

Room amenity

Standard Room, 2 Single Beds (Refurbished)

  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 2 Single Beds (Refurbished)

Premium Room, 2 Single Beds (Refurbished) | In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 2 Single Beds (Refurbished)

  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed, City View, Corner (Super King, Refurbished, Balcony)

Room, 1 King Bed, City View, Corner (Super King, Refurbished, Balcony) | In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, City View, Corner (Super King, Refurbished, Balcony)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony, City View (Refurbished)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Balcony, City View (Refurbished)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View (Refurbished)

Standard Room, 1 King Bed, City View (Refurbished) | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, City View (Refurbished)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Spr Kng,Refurbished, Stckd Minifridge)

Premium Room, 1 King Bed (Spr Kng,Refurbished, Stckd Minifridge) | In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed (Spr Kng,Refurbished, Stckd Minifridge)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

  • 22.00 sq m
  • Sleeps 2
  • 1 Single Bed

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About this property

Hotel Indigo Newcastle by IHG

Eco-certified hotel with fitness centre and 24-hour front desk
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking and 24-hour room service are on-site.
Hotel Indigo Newcastle by IHG offers 148 air-conditioned accommodations with computers and a safe. 32-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

This Newcastle-upon-Tyne hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hotel Indigo Newcastle by IHG. During your stay, you're just a quick walk from St. James' Park. Free WiFi in public areas, a restaurant and a gym are available.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • To-go breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 15-minute walk of St. James' Park and University of Newcastle-upon-Tyne
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. The eco-certified Hotel Indigo Newcastle by IHG also features a fitness centre, concierge services, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Newcastle-upon-Tyne hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Grainger Bar & Restaurant – This steakhouse serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Grainger Lounge – This lobby lounge serves breakfast, lunch, dinner and light fare. Open daily.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (GBP 15 per day)
  • Limited on-site parking

Food and drink

  • Breakfast to-go available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 15.50 to 19.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Grainger Bar & Restaurant
  • Grainger Lounge

Things to do

  • Gym

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in stairways
  • No lift
  • Smooth flooring in room

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • Computer

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately GBP 15.50 to 19.95 per person
  • Self-parking fee: GBP 15 per day
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo Newcastle
Indigo Newcastle
Indigo Newcastle Newcastle-upon-Tyne
Newcastle Hotel Indigo
Hotel Indigo Newcastle
Indigo Newcastle By Ihg
Hotel Indigo Newcastle by IHG Hotel
Hotel Indigo Newcastle an IHG Hotel
Hotel Indigo Newcastle by IHG Newcastle-upon-Tyne
Hotel Indigo Newcastle by IHG Hotel Newcastle-upon-Tyne

Hotel Indigo Newcastle by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 603 out of 1002 reviews
Rating 8 - Good. 254 out of 1002 reviews
Rating 6 - Okay. 96 out of 1002 reviews
Rating 4 - Poor. 31 out of 1002 reviews
Rating 2 - Terrible. 18 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Stayed 1 night in Feb 2025

10/10 Excellent

Mitch

Stayed 3 nights in Jan 2025

8/10 Good

Clare

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, room was lovely, breakfast was ok.
Stayed 1 night in Feb 2025

10/10 Excellent

Dylan

Stayed 1 night in Jan 2025

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities

Clean, spacious, great location but not the best.

The room. Clean, spacious, great location, lovely staff, recently refurbed, large comfy bed, large bathroom, good soundproofing for outiside noise, a lightly stocked mini fridge that actually works, nice sized bar/lobby, large private balcony (room upgrade), safe, good toiletetries, hairdrier, large smart tv with apps, on site parking, close to train station, towels replaced for 2nd night. Cons: loud inside room (air con thru the night comes on every half or or so even when its turned off at the controller), pillows are the worst iv ever had in a hotel, noise from corridors and lift is constant, were not provided furniture for our balcony which was the whole point of paying extra, we noticed smaller less expensive rooms had funiture, check in was delayed 20 mins again not great for paying almost £300 for a 2 night stay, selection of draft beers at bar was poor and pricey and finally maids were in at some point to change out towels, we didnt request this and personally not keen on people being in my room throughout my stay when im not present (previous bad expereinces). All in all id give this hotel 7/10. It is a lovely hotel in a great location and would be ideal for a night or 2, but id definitely recommend not paying extra for an upgrade as it doesnt feel like one. If i had booked a standard room id feel i had got more for my money. Definately clean, spacious and somewhere id stay again, but i know i sleep better in a premier inn. Didnt eat here so cant comment.
Stayed 2 nights in Jan 2025

10/10 Excellent

Noora

Stayed 1 night in Jan 2025

8/10 Good

Beverley

Business traveller, Travelled with partner
Location
Stayed 1 night in Jan 2025

10/10 Excellent

Suzanne

Stayed 2 nights in Jan 2025

8/10 Good

Iain

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful breakfast
Stayed 2 nights in Jan 2025

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room, would stay again

Great location, very nice room and a good breakfast.
Stayed 1 night in Jan 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here with my boyfriend had a lovely night and slept pretty well
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Alex

Stayed 1 night in Jan 2025

10/10 Excellent

Sarah

Stayed 1 night in Jan 2025

10/10 Excellent

Craig

Stayed 1 night in Jan 2025

10/10 Excellent

Brian ian

Stayed 1 night in Jan 2025

10/10 Excellent

glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Quick check in no problems at all the rooms were really neat and tidy very presentable and very comfy. Plenty of storage and nice to have the mini fridge aswell to keep drinks cool. Staff were very friendly and kind.
Stayed 1 night in Dec 2024

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location, didn’t get offered upgrade and weren’t able to change room type but lovely hotel. Parking was full.
Stayed 1 night in Dec 2024

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities

Nice central location

Nice hotel, reasonably sized room, good shower. Unfortunately the bed was very hard which impacted our sleep quality. The hotel is located near Central Station & close to lots of pubs & restaurants. We didn't have breakfast as it was very expensive, we went to another hotel nearby, a chain known for their walk-in all you can eat breakfast.
Stayed 1 night in Dec 2024

2/10 Terrible

Jack

Business traveller
Room smelt of bleach (not an issue, suppose it was clean). No running water during the night then when it came on it was freezing cold
Stayed 1 night in Dec 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great check in team! A credit to the hotel!
Stayed 1 night in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Xmas shopping with the wife

Stopped here to go Xmas shopping with the wife, opted for a balcony room which was very nice. Sliding balcony doors are sound proof which is superb. Entrance and bar area have a very warm and welcoming feeling. Breakfast was made to order too
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Property conditions & facilities, room comfort

The two nights at the hotel were faultless.

Stayed 2 nights in Dec 2024