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Leonardo Hotel Newcastle Quayside

4.0 star property
VIP Access

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Leonardo Hotel Newcastle Quayside

Superior Double Room | Desk, laptop workspace, blackout curtains, soundproofing
Bar (on property)
Point of interest
Point of interest
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
South Shore Road, Gateshead, England, NE8 3AE
  • BALTIC Centre for Contemporary Art
    ‪3 min walk‬
  • Gateshead Millennium Bridge
    ‪4 min walk‬
  • The Glasshouse
    ‪7 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪17 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Triple Room

Desk, laptop workspace, blackout curtains, soundproofing

Superior Triple Room

  • 11 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Double Room

Standard Double Room | Desk, laptop workspace, blackout curtains, soundproofing

Standard Double Room

  • 11 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, River View

Desk, laptop workspace, blackout curtains, soundproofing

Twin Room, River View

  • 11 sq m
  • River view
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Desk, laptop workspace, blackout curtains, soundproofing

Superior Double Room

  • 11 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Super King Double

Executive Super King Double | Desk, laptop workspace, blackout curtains, soundproofing

Executive Super King Double

  • 11 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Desk, laptop workspace, blackout curtains, soundproofing

Standard Twin Room

  • 11 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

Similar properties

Room

Leonardo Hotel Newcastle

Free WiFi
Restaurant
Breakfast available
Business services
4.1 out of 5, Very good, (1075)
The price is €81
for 1 room
includes taxes & fees
12 Feb - 13 Feb
Leonardo Hotel Newcastle

About this property

Leonardo Hotel Newcastle Quayside

Riverwalk hotel with 24-hour front desk and coffee shop/cafe
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area and dry cleaning.
Leonardo Hotel Newcastle Quayside offers 203 air-conditioned accommodations with coffee/tea makers and a hairdryer. 28-inch flat-screen televisions come with cable channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. This Gateshead hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Leonardo Hotel Newcastle Quayside. During your stay, you're just a quick walk from Quayside. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy British cuisine while dining at Bar and Grill
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and meeting rooms
  • Guests have great things to say about the location and the clean guestrooms
  • 8 minutes by foot from Quayside and a 4-minute drive from University of Newcastle-upon-Tyne
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The eco-certified Leonardo Hotel Newcastle Quayside also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Gateshead hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and at the weekend from 7 AM to 11 AM.
Bar and Grill – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 8.50 per night)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10 AM on weekdays and 7 AM to 11 AM on weekends; GBP 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bar and Grill

Family friendly

  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 16 per person
  • Self-parking fee: GBP 8.50 per night
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Jurys Gateshead Newcastle
Jurys Inn Gateshead Newcastle
Jurys Inn Newcastle Gateshead Quays
Jurys Inn Newcastle Quays
Jurys Inn Quays
Jurys Newcastle Gateshead Quays
Jurys Newcastle Quays
Jurys Inn Newcastlegateshead Quays Hotel Gateshead
Jurys Inn Newcastle Quayside Gateshead
Jurys Newcastle Quayside Gateshead
Jurys Newcastle Quayside
Jurys castle Quaysi Gateshead

Leonardo Hotel Newcastle Quayside Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 391 out of 1000 reviews" "
Rating 8 - Good. 318 out of 1000 reviews" "
Rating 6 - Okay. 175 out of 1000 reviews" "
Rating 4 - Poor. 78 out of 1000 reviews" "
Rating 2 - Terrible. 38 out of 1000 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Dr. Sarah

Stayed 2 nights in Oct 2024

10/10 Excellent

Sadie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service from staff is very polite and accommodating
Stayed 1 night in Oct 2024

10/10 Excellent

Jenni

Stayed 1 night in Oct 2024

6/10 Okay

Lewis

Stayed 1 night in Oct 2024

6/10 Okay

robert

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location & comfortable but facilities becoming a bit jaded including poor /unreliable wifi (did work in lobby) & non functional TV
Stayed 2 nights in Oct 2024

8/10 Good

Carol

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My only problem was with the breakfast, not enough options for the hot breakfast and £16 was extremely pricey for what was on offer
Stayed 2 nights in Oct 2024

6/10 Okay

Helen

Business traveller
Liked: Room comfort
My stay started of fine but went down to dinner on first night and was told i couldnt eat in restraunt as they had a bus group staying said this wasnt acceptable as i was also a guest. I was then told member of staff made a mistake but 2 separate staff members said the same. Then on last night a gentleman asked for a table for 1 and was told he had to eat in bar as they had a bus party I told staff i heard this again excuses were made.
Stayed 3 nights in Oct 2024

10/10 Excellent

Sian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location excellent value for money
Stayed 1 night in Oct 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice pleasant stay and handy for everything
Lovely and clean. Nice room overlooking the river. Really comfy bed. Very handy for The Glasshouse and the city centre of Newcastle is just a short walk away over the Millenium Bridge. Food is pretty average but nice enough. Staff all very friendly and helpful. Parking is supposedly £8.50 per 24 hours but we were charged just £8.50 and we stayed for 2 days. Very pleasant. Would recommend.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and great view.
Stayed 3 nights in Oct 2024

10/10 Excellent

Colin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was first class, from the room to the very friendly staff and service they provide, breakfast was second to none and the restaurant food was delicious, we will definitely visit this place again
Stayed 2 nights in Oct 2024

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Darren

Travelled with family, Travelled with group
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Upon making several bookings, only some were there when I arrived with my party. Then when the manager said they would process a refund in exchange for the inconvenience it’s been more then 10 days with nothing, truly a dampener on the experience as a whole
Stayed 2 nights in Oct 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable night
Enjoyable comfortable stay as always, amazing reception staff.
Stayed 1 night in Oct 2024

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located but parking was terrible as had to pay high price next door to park. The other option was to park away from the hotel and walk back with overnight bags
Stayed 1 night in Oct 2024

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good well maintained hotel
Hotel easy to find, clean fresh looking staff all efficient and friendly. Rooms clean and have everything you need Hairdryer tea making flat screen tv Iron and board, good working showers, working free WiFi Parking £8.50 for 24hrs Bar area and restaurant nice and cosy, outside seating for nice days, Didn’t have breakfast but ate in restaurant at night, food was poor the only downside 4 of us had different choices but was very basic and uninspiring,
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Stayed 1 night in Oct 2024

10/10 Excellent

Ajay

Travelled with family
It’s view of room
Stayed 2 nights in Oct 2024

4/10 Poor

lindsey

Travelled with family
Disliked: Property conditions & facilities
Equivalent of premier inn
It's not a four star hotel.
Stayed 1 night in Oct 2024

8/10 Good

Paul

Stayed 7 nights in Oct 2024

10/10 Excellent

Jason

Stayed 1 night in Aug 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Comfortable stay. Room moderna dn clean. Not too far from bars/restaurants. Drink prices quite expensive at the hotel. Hotel parking limited
Stayed 1 night in Sep 2024

10/10 Excellent

David

Stayed 2 nights in Sep 2024

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

Steven

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Used to be good but disappointing this time
I've been to this hotel a few times now but the last couple of times have been disappointing. This time I was put in an accessible room (I'm not disabled so didn't need one). When I questioned this at reception I was told there were no other rooms available. I checked in a little after 6.00 PM so I find it dificult to beleive the hotel was full at this point. Normally this wouldn't be an issue but I was staying for 3 days and didn't want to take up an accessible room should someone genuinely require it. Not only that but the room was bland and uninspiring. The bathroom was like a hospital bathroom and I'm pretty sure if I was disabled I would have been disappointed with the lack of decor. The TV picture also kept breaking up (happens a lot in hotels and is really anoying as they don't do anything even if you report it). Other than that the view from the room was good and the staff were generally freindly. The Bar and restaurant were short staffed though and there were often queues to get served. Parking is restricted and there are only very few spaces available. There is an alternative next door but this is expensive. Another alternative is available but I think this is a short walk away from the hotel. I don't think I'll be staying here the next time I visit Gateshead.
Stayed 3 nights in Oct 2024