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"Nice staff, good food, beautiful place, confortable and calm bedroom and clean spa " More
5 Jul 2019 by Melanie
Thank you for the kind words. We are delighted to hear that you had a great experience at Matfen Hall! Feedback like this helps us constantly improve our customer service experiences by knowing what we are doing right and what we can work on. So, I appreciate you taking the time to send us this helpful response. Please do hesitate to reach out if you have any more questions, comments, or concerns. Kind Regards, Matfen Hall Team
Matfen Hall Hotel, Golf and Spa offers its guests a full-service spa, a golf course, and an indoor pool. There are 4 restaurants on site. You can unwind with a drink at one of the 3 bars/lounges. A free manager's reception is offered daily. WiFi is free in public spaces. A business centre and meeting rooms are available. A health club, a sauna, and spa services are also featured at the luxury Matfen Hall Hotel, Golf and Spa. Self parking and valet parking are free. This 5-star Newcastle-upon-Tyne hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Matfen Hall Hotel, Golf and Spa offers 65 accommodations with minibars and a safe. Flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
The hotel hosts a free manager's reception daily.
Emerald Restaurant – This fine-dining restaurant specialises in Modern European cuisine and only serves dinner. A children's menu is available. Reservations are required.
The Drawing Room – This café overlooks the garden and specialises in British cuisine. Reservations are required. Open daily.
The Keepers – Overlooking the golf course, this gastropub specialises in British cuisine and serves breakfast, lunch and dinner. Open daily.
Cloisters – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Room service (during limited hours) is available.
Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including a health club. In addition to an indoor pool, other recreational amenities include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is open daily.
Special check-in instructions:
To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 3:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
