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The Gibside Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Gibside Hotel

Deluxe Double Room | In-room safe, desk, free WiFi, bed sheets
Exterior
Hallway
Junior Suite | Living room | Flat-screen TV
Bar (on property)

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Restaurant
  • Bar
    Bar
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
Front Street, Whickham, Newcastle-upon-Tyne, England, NE16 4JG
  • Intu
    4 min drive
  • Castle Keep
    10 min drive
  • The Glasshouse
    10 min drive
  • Newcastle (NCL-Newcastle Intl.)
    14 min drive

Room options

View all photos for Junior Suite

Junior Suite | In-room safe, desk, free WiFi, bed sheets

Junior Suite

  • 30.25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, free WiFi, bed sheets

Deluxe Double Room

  • 18.15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Accessible

In-room safe, desk, free WiFi, bed sheets

Deluxe Double Room, Accessible

  • 18.15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, free WiFi, bed sheets

Standard Double Room

  • 18.15 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Property entrance

Beamish Park Hotel

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Parking included
Free WiFi
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4.5 out of 5, Wonderful, (495)
The price is €95
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Beamish Park Hotel

About this property

The Gibside Hotel

Newcastle-upon-Tyne hotel in Whickham with 24-hour front desk and coffee shop/cafe
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a meeting room and concierge services.
The Gibside Hotel offers 44 accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions come with digital channels.

Bathrooms include baths or showers, spring water baths, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at The Gibside Hotel. During your stay, you'll be close to St. James' Park. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 9 minutes by car from St. James' Park and 10 minutes from Quayside
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. The Gibside Hotel also features tour/ticket assistance, concierge services, and laundry facilities. Self parking is free.

This 3.5-star Newcastle-upon-Tyne hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 7:00 AM to 9:00 AM.
Pacos Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Daily English breakfast available 7:00 AM to 9:00 AM for a fee: GBP 9.95 to 12.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lounge Bar
  • Pacos Restaurant

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (122 centimetre high)

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Spring water bathtub
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Laptop-compatible safe

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 9.95 to 12.95 per person
  • Pet fee: GBP 20 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Gibside Hotel
Gibside Hotel Newcastle-upon-Tyne
Gibside Newcastle-upon-Tyne
Best Western Plus Gibside Hotel Newcastle-upon-Tyne
Best Western Plus Gibside Hotel
Best Western Plus Gibside Newcastle-upon-Tyne
Best Western Plus Gibside
The Gibside Hotel Hotel
Best Western Plus Gibside Hotel
The Gibside Hotel Newcastle-upon-Tyne
The Gibside Hotel Hotel Newcastle-upon-Tyne

The Gibside Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 284 out of 568 reviews" "
Rating 8 - Good. 207 out of 568 reviews" "
Rating 6 - Okay. 56 out of 568 reviews" "
Rating 4 - Poor. 13 out of 568 reviews" "
Rating 2 - Terrible. 8 out of 568 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

SUSAN

Stayed 1 night in Aug 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a really good stay, room was a decent size along with the bathroom. Would definitely recommend. My only criticism is that the bed was 2 singles joined together however a caster was missing off one the bed causing it to be slightly lower than the other. There are no chargers near the bed which was strange.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, always friendly staff, nice clean rooms and lovely bar and restaurant area, stayed here a few times, highly recommended
Stayed 1 night in Aug 2024

10/10 Excellent

Stuart

Stayed 1 night in Aug 2024

10/10 Excellent

Andy

Stayed 1 night in Jul 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Shushanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 11 nights in Jul 2024

10/10 Excellent

Antony

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast cooked to order bar and bar food A good selection of pubs and restaurants nearby
Stayed 2 nights in Jul 2024

6/10 Okay

Allison

Liked: Staff & service
Stayed 2 nights in Jul 2024

4/10 Poor

Eve

Business traveller
Disliked: Property conditions & facilities
Not what I was expecting
The bed was fine but most of the lights had no bulbs .I booked a room with walk in shower but got a bath Parking is impossible with only a few places or pay parking in a dark not very desirable area , No sockets fir IT and very poor coffee option . Hand soap describrd as lux but basic with no slip mat in bath -
Roof light one of three working
Bed light one working
Stayed 1 night in Jul 2024

6/10 Okay

Adam

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

4/10 Poor

Eve

Business traveller
Disliked: Property conditions & facilities
Poor
The bed was fine but most of the lights had no bulbs .I booked a room with walk in shower but got a bath which was a cheaper rate . Parking is shocking with only a few places or pay parking in a dark not very desirable area , No sockets fir IT and very poor coffee option . Hand soap describrd as lux but basic with no slip mat in bath -
Stayed 1 night in Jul 2024

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tidy clean place, good staff, good food in restaurant,would use again
Stayed 1 night in Jul 2024

10/10 Excellent

Andy

Stayed 1 night in Jun 2024

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

David

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
A bit wet
Got to hotel issued with rooms 2 double staying with family, got into our room avoiding the bucket on stairs catching the water coming in from ceiling.Made a cup of tea just as tje wife sat on bed to say this pillows wet,which on looking up saw a leak on ceiling in bedroom as well.So went down to reception to tell them, not sure of receptions ladies name but it was no trouble at all soon gave us a deluxe room instead.By looking at hotel and rooms it needs a refit a bit dated.
Stayed 1 night in Jun 2024

8/10 Good

Maurice William

Stayed 1 night in Jun 2024

8/10 Good

David

Liked: Cleanliness, staff & service
Good but hotel tired
Only stayed one night Overall the hotel is good but tired. Needs sprucing up Staff very friendly.
Stayed 1 night in Jun 2024

10/10 Excellent

Ben

Stayed 1 night in Jun 2024

10/10 Excellent

Derren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable bed, lively bar area.
Stayed 2 nights in May 2024

10/10 Excellent

Gary

Stayed 1 night in May 2024

6/10 Okay

Anne

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Reception was nice, but very badly situated. Very limited free parking spaces. Rooms are very dated. Room was only accessible via stairs. Tea & coffee making facilities - spoons were dirty. Lack of toilet roll in room. Stairwell hand rail was sticky and dirty. Breakfast was lovely. But again cutlery was dirty, tea stains on teaspoon. Used packets of sugar left on the table. Bar staff were good. Not enough staff in breakfast restaurant.
Stayed 1 night in May 2024

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and location
Great hotel and location. Staff really friendly and helpful
Stayed 1 night in May 2024

10/10 Excellent

Annamaria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is lovely, with good size rooms and beds, in a quiet location in a very nice village. The bathroom was newly refurbished with excellent water pressure and the heating was working very well. We found the staff very helpful and kind. I cannot comment on the breakfast because we didn't have any breakfast. Excellent value for money.
Stayed 1 night in May 2024