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Charter House

3.5 star property

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February 2025
March 2025

Photo gallery for Charter House

Free toiletries, hair dryer, bathrobes, towels
Free toiletries, hair dryer, bathrobes, towels
Egyptian cotton sheets, premium bedding, in-room safe
Front of property
Egyptian cotton sheets, premium bedding, in-room safe

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available
  • Housekeeping
  • Air conditioning

Explore the area

Map
14 St Thomas Square, Newport, England, PO30 1SL
  • Seaclose Park
    ‪11 min walk‬
  • Carisbrooke Castle
    ‪3 min drive‬
  • Monkey Haven
    ‪3 min drive‬
  • Southampton (SOU)
    ‪87 min drive‬

Room options

View all photos for Double or Twin Room

Double or Twin Room | Egyptian cotton sheets, premium bedding, in-room safe

Double or Twin Room

  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room

Double Room | Egyptian cotton sheets, premium bedding, in-room safe

Double Room

  • 25.0 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Egyptian cotton sheets, premium bedding, in-room safe

Family Room

  • 36 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

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Miscellaneous

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Free WiFi
Breakfast available
Business services
Bar
4.6 out of 5, Wonderful, (206)
The price is €149
for 1 room
includes taxes & fees
6 Feb - 7 Feb
One Holyrood Hotel

About this property

Charter House

Hotel in Newport with free breakfast and 24-hour front desk
This smoke-free hotel features a restaurant, a bar/lounge and self parking. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour front desk, express check-out and a picnic area.
Charter House offers 5 air-conditioned accommodations with a safe and free newspapers. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Digital televisions are provided.

Bathrooms include bathrobes, complimentary toiletries and hairdryers. This Newport hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Charter House, you'll be within walking distance of Seaclose Park. Enjoy features like free breakfast and free WiFi in public areas, plus a restaurant.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Amenities include a front desk safe and a terrace
  • On-site recreation includes bicycles to rent
  • 11 minutes on foot from Seaclose Park and a 3-minute drive from Carisbrooke Castle
  • Airport shuttle service available
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Charter House also features a terrace, a picnic area, and express check-out. For a fee, parking is available.

This 3.5-star Newport hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 8:30 AM to 9:00 AM.
Charter House has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 10 per day)
  • Street parking available
  • Airport shuttle available
  • Uncovered parking on site (GBP 10 per day; includes in/out privileges)

Food and drink

  • Free on-the-go breakfast available daily 8:30 AM to 9:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Free daily newspapers
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: GBP 10.00 per day (in/out privileges)
  • Nearby parking fee: GBP 10.00 per day (66 ft away)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
Front desk staff will greet guests on arrival at the property.

Property is also known as

El Patron Hotel Newport
El Patron Hotel
Charter House Newport
Charter House Hotel Newport
Hotel Charter House Newport
Newport Charter House Hotel
Charter House Hotel
Hotel Charter House
El Patron Hotel
El Patron
Charter House Hotel
Charter House Newport
Charter House Hotel Newport

Charter House Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 42 out of 82 reviews" "
Rating 8 - Good. 24 out of 82 reviews" "
Rating 6 - Okay. 6 out of 82 reviews" "
Rating 4 - Poor. 2 out of 82 reviews" "
Rating 2 - Terrible. 8 out of 82 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Salma

Travelled with family
Liked: Cleanliness, staff & service, room comfort
We stayed for 1 night in the weekend, the place was clean and spacious but the lights were a little dim and the bed squeezed a lot each time one of us moved. There was also lots of noise from outside.
Stayed 1 night in Oct 2024

8/10 Good

Catherine

Travelled with group
Liked: Cleanliness, room comfort
Pretty good!!
We were surprised there was no real person to check in with- it was fine, but I would like to have known. Not all the room lights work Nice and quiet at night Nice hot water
Stayed 2 nights in Oct 2024

8/10 Good

Sharon

Liked: Property conditions & facilities
Very quiet, quirky, gorgeous bathroom and air con if needed. The carpet hadn't been hoovered so it looked grubby. No teaspoons in the room to stir your coffee/tea. Bar/restaurant wasnt open as I think its being worked on.Plenty of pubs/restaurants in walking distance.
Stayed 1 night in Oct 2024

10/10 Excellent

Elke

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Great location and views in a quirky hotel
Small hotel in a converted building. Great décor and fantastic views of the Minster and square. Perfect location just 2 mins from the bus station and all local amenities. Clean rooms and towels. Free water, hot drinks and toiletries. Terrestrial TV. Massive bathroom. The huge bath would benefit from some hand rails as difficult to get in and out and very slippery! The shower was powerful. There are no staff on site so you need to call a mobile number if you need anything - we did not so all good. A delicious and generous hot breakfast was served in the Wheatsheaf pub (right opposite the hotel). I would definitely return to this hotel and Newport is the perfect location to discover the island.
Stayed 3 nights in Oct 2024

10/10 Excellent

James, Lichfield

Stayed 2 nights in Sep 2024

6/10 Okay

paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Hotel
Lovely accommodation, very stylish design. Good facilities in the room. Breakfast was excellent and the staff were very friendly and welcoming.
Stayed 1 night in Sep 2024

10/10 Excellent

carol

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The only trouble was. Which was not really your fault, the two nights we were there we had a couple have a fight out side.
Stayed 2 nights in Sep 2024

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, but could be better
Overall it was value for money, clean comfortable with an excellent choices for breakfast . However only a couple of niggles, there was only one hand towel instead of two, no hand soap , parking is a pain had to use an overnight car park 5 minutes walk away which in decent weather is ok however this weekend was torrential rain and we got soaked going back to our car.Also , no one on duty when we checked in so couldn't ask anyone about towels soap etc and though the shower was working it was not working properly. Understand they can't do anything about the parking but fix the things that are under their control and the stay would have been better and don't like that there wasn't anyone around to help if needed.
Stayed 1 night in Sep 2024

8/10 Good

A.J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Would reccomend. Easy check in. Very spacious room and very clean. Slightly noisy outside in the mornings with bin men so be sure to close your windows however this is to be expected as in the middle of a convenient square. We loved our stay. Thank you!
Stayed 1 night in Aug 2024

2/10 Terrible

Naomi

Awful customer service
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Where is everyone?!
Air conditioning not working & the fan placed in room did not work either so a very hot uncomfortable night. Would have been nice to have been told this but did not see a member of staff.
Stayed 1 night in Aug 2024

2/10 Terrible

Atique

Disliked: Staff & service
No Desk at Check in
There was no desk upon checking in. No human to guide with parking onsite. No place to park while checking in. The location is bad if you are visiting with a car. There is no WIFI in the lobby, so we had to buy 1 hour EE wifi so that we could download parking app.
Stayed 2 nights in Jul 2024

10/10 Excellent

N c

Stayed 1 night in Jul 2024

10/10 Excellent

Glen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building in central Newport Excellent base for touring the island by car or bus Decorated in an industrial style with a touch of Italian Sprezzatura
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice place, needs some staff?
Completely self check in, no staff anywhere
Stayed 1 night in Jul 2024

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was absolutely fantastic. Located centrally and an ideal place to stay if attending the IOW festival which we were. The team on site from the moment we arrived right through to we departed were amazing and so very helpful. Totally recommend this place. Well done keep up the good work
Stayed 1 night in Jun 2024

10/10 Excellent

Julian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect town centre location
Excellent central town location, so don’t expect complete silence, although the loudest noise was from the seagulls! Probably the best value for money hotel in years. Breakfast was excellent. Staff very friendly and good source of local knowledge. Highly recommend
Stayed 2 nights in Jun 2024

8/10 Good

M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A very cute boutique style hotel Friendly staff Great breakfast!
Stayed 1 night in Jun 2024

10/10 Excellent

Darren

Stayed 2 nights in Jun 2024

10/10 Excellent

Pete

Stayed 4 nights in May 2024

6/10 Okay

Jon

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Overall a great location and resonable price. The problem is the website has not been updated and there is NO staff on site so everything is digital and they send you a code to get in and into your room. Had we known this, it would have been fine but the website says 24 hour front desk. Also says they have a restaurant…it’s there but not staffed and not open. And no way to reach the hotel or staff….UPDATE THE WEBSITE so folks know what to expect at check in.
Stayed 2 nights in May 2024

10/10 Excellent

Rudramuni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
service was excellent, nice people. The only thing that annoyed me was parking was not available though it is mentioned on the website(paid parking). It was difficult to find street parking late at night and walk with family and kids to the property.
Stayed 1 night in Apr 2024