Comfort Inn Newport News/Williamsburg East

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Comfort Inn Newport News/Williamsburg East

Premium bedding, desk, laptop workspace, blackout curtains
Exterior
Pool
Lobby
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
16890 Warwick Blvd, Newport News, VA, 23603
  • Lee Hall Mansion
    ‪4 min drive‬
  • Patrick Henry Mall
    ‪9 min drive‬
  • Colonial National Historical Park
    ‪16 min drive‬
  • Newport News, VA (PHF-Newport News - Williamsburg Intl.)
    ‪11 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

7.2 out of 10
Good
(23 reviews)
  • 14 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Non Smoking

  • 14 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Comfort Inn Newport News/Williamsburg East

Newport News hotel in North Newport News with free breakfast and fitness centre
Along with a fitness centre, this smoke-free hotel has a 24-hour business centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
Comfort Inn Newport News/Williamsburg East offers 57 air-conditioned accommodations with free newspapers and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium digital channels. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

This Newport News hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Comfort Inn Newport News/Williamsburg East. During your stay, you'll be close to Fort Eustis. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Just a 2-minute drive from Fort Eustis and a few minutes from Lee Hall Mansion
Public spaces have free WiFi. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is available daily. Event space at this hotel measures 484 square feet (45 square metres) and includes conference space. A fitness centre, barbecue grills, and a vending machine are also featured at the business-friendly Comfort Inn Newport News/Williamsburg East. Self parking is free.

This Newport News hotel is smoke free.

Guests are served a free buffet breakfast daily from 6 AM to 10 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 484 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 2:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Express Hotel Newport News
Holiday Inn Express Newport News
Newport News Holiday Inn Express
Comfort Inn Hotel Newport News
Comfort Inn Newport News
Comfort Inn Newport News/Williamsburg East Hotel
Comfort Inn News/Williamsburg East Hotel
Comfort Inn News/Williamsburg East
Holiday Inn Express Newport News Hotel
Comfort Inn Newport News/Williamsburg East Hotel
Comfort Inn Newport News/Williamsburg East Newport News
Comfort Inn Newport News/Williamsburg East Hotel Newport News

Comfort Inn Newport News/Williamsburg East Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 222 out of 620 reviews" "
Rating 8 - Good. 197 out of 620 reviews" "
Rating 6 - Okay. 91 out of 620 reviews" "
Rating 4 - Poor. 55 out of 620 reviews" "
Rating 2 - Terrible. 55 out of 620 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Mitch

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
First night no washcloths in room. Second day housekeeping did not show up had to go to the front desk and ask for more towels and washcloths. So our room had not been cleaned actually had to take the front desk clerk to the room and show her. Hard to get in room as the safety latch inside the room keep catching on the door.
Stayed 3 nights in Oct 2024

6/10 Okay

Lisa

Liked: Staff & service
Disliked: Cleanliness
Had a smoke free room booked but the room smelled heavily of previous smokers.
Stayed 1 night in Oct 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

Camela

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall poor
Stayed 1 night in Oct 2024

4/10 Poor

Camela

Travelled with family
Disliked: Amenities, property conditions & facilities
Housekeeping never emptied trash or brought clean towels. Seldom anyone available at the desk. Had to have room key reprogrammed everyday.
Stayed 2 nights in Oct 2024

4/10 Poor

Charles

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service
Quiet, convenient location but room had webs with spiders in it. Broken window, Tv didn’t work and micorwave unplugged behind the dresser and no room service done for the 2nd day of our stay.
Stayed 2 nights in Oct 2024

6/10 Okay

Shaun

Business traveller
Stayed 5 nights in Jun 2024

10/10 Excellent

Monique

Stayed 1 night in Sep 2024

8/10 Good

Kerry, Portland

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
You cannot close the curtains. The water in the sink was very slow. Older style, but otherwise everything was good.
Stayed 1 night in Sep 2024

10/10 Excellent

ASHLEY

Stayed 1 night in Sep 2024

2/10 Terrible

Erin

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Calene

Disliked: Staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Mya & King

Travelled with family
Liked: Staff & service
The property is older but looks like they are receiving updates. Staff was great!
Stayed 1 night in Jul 2024

4/10 Poor

Sudhanvshu

Stayed 1 night in Sep 2024

10/10 Excellent

jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Ronit

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Close to base
Stayed 3 nights in Aug 2024

2/10 Terrible

Sarah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

ANGENETTE, Roanoke

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had ants badly
Stayed 4 nights in Aug 2024

2/10 Terrible

Ricardo

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No one at check-in in and treadmill broken!
No one at check-in and breakfast terrible. Treadmill broken.
Stayed 1 night in Aug 2024

10/10 Excellent

Susana, Wendell

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean. Staff courteous
Stayed 1 night in Aug 2024

2/10 Terrible

Andrew

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible experience. Room was extremely dirty. There was visible mold in the ceiling and the sheets smelled of vinegar.
Stayed 3 nights in Jul 2024

6/10 Okay

STEVEN

Business traveller, Travelled with partner
Low quality
Stayed 2 nights in Jul 2024

6/10 Okay

Lisa, Shandon

Disliked: Staff & service
I stayed for 5 days and constantly had to ask for room service on a daily basis and only to get some towels and maybe a wipe down. Needed to call for the coffee to be refilled(which i never did get), and the shampoo and the lotion, and my bed was never made to top it all off. At least the trash was taken out. I know maybe this may be a little petty but when you paid hundreds of dollars at least they could be a little more thoughtful and thorough????
Stayed 5 nights in Jul 2024

4/10 Poor

Brandee

Stayed 3 nights in Jul 2024