Red Roof Inn & Suites Newport News

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Red Roof Inn & Suites Newport News

Reception
Suite, 1 King Bed, Non Smoking, Kitchenette | Desk, laptop workspace, blackout curtains, free WiFi
Exterior
Exterior
Combined shower/bathtub, towels, soap, shampoo

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
16890 Warwick Boulevard, building A, Newport News, VA, 23603
  • Fort Eustis
    12 min walk
  • Headlights
    1 min walk
  • Williamsburg Transportation Center
    19 min drive
  • Norfolk, VA (ORF-Norfolk Intl.)
    38 min drive

Room options

Superior Room, 2 Double Beds, Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Double Beds, Non Smoking, Kitchenette

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Double Beds, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed, Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Double Beds, Smoking

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking, Kitchenette

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Red Roof Inn & Suites Newport News

Newport News hotel in North Newport News with seasonal outdoor pool and 24-hour front desk
Coffee/tea in a common area, a seasonal outdoor pool and laundry facilities are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a TV in a common area and a vending machine are on-site. Change of towels is available on request
Red Roof Inn & Suites Newport News offers 101 air-conditioned accommodations, with blackout curtains. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Red Roof Inn & Suites Newport News, you'll be within walking distance of Fort Eustis. Features include free WiFi in public areas and free self-parking, plus meeting rooms.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include meeting rooms, laundry facilities and a vending machine
  • 12 minutes on foot from Fort Eustis and a 4-minute drive from Lee Hall Mansion
  • Cats and dogs welcome for a fee (restrictions apply)
Red Roof Inn & Suites Newport News offers its guests a seasonal outdoor pool, a vending machine, and coffee/tea in common area. WiFi is free in public spaces. The business-friendly Red Roof Inn & Suites Newport News also features laundry facilities and a television in common area. Free self parking is available.

Smoking is allowed in designated areas at this Newport News hotel.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (86 centimetre high)
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 3 buildings
  • Built in 1984
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 September to 31 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD105 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

  • The seasonal pool will open on 31 August and close on 31 May.
  • Pool access available from 9:00 AM to 8:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Mulberry Inn Plaza at Fort Eustis
Mulberry Inn Newport News
Mulberry Newport News
Mulberry Inn Plaza Fort Eustis Newport News
Mulberry Inn Plaza Fort Eustis
Mulberry Plaza Fort Eustis Newport News
Mulberry Plaza Fort Eustis
Mulberry Inn
Red Roof & Suites Newport News
Red Roof Inn Suites Newport News
The Mulberry Inn Plaza at Fort Eustis
Red Roof Inn & Suites Newport News Hotel
Red Roof Inn & Suites Newport News Newport News
Red Roof Inn & Suites Newport News Hotel Newport News

Red Roof Inn & Suites Newport News Reviews

Reviews

6.6
Rating 10 - Excellent. 290 out of 1001 reviews" "
Rating 8 - Good. 245 out of 1001 reviews" "
Rating 6 - Okay. 141 out of 1001 reviews" "
Rating 4 - Poor. 122 out of 1001 reviews" "
Rating 2 - Terrible. 203 out of 1001 reviews" "

6.6/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed multiplie nights. On last day of checkout; hit my head resulting in head injury and being rushed to hospital. Nobody from property has yet to reach out. Spoke with Guest Relations vie email, stating it’s a matter to address with the location directly instead of settling amicably.
Stayed 2 nights in Jul 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Ibrahima S

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room are very dirty! Room service is terrible. Dont clean nothing. Smell bad, like weed.
Stayed 3 nights in Sep 2024

2/10 Terrible

Daylue

Disliked: Cleanliness, staff & service, property conditions & facilities
Bedsheets were cover in blood. My room was changed to another the it was worst… manager asked me to leave and will refund my money but never did
Stayed 3 nights in Sep 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

William

Stayed 3 nights in Aug 2024

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property management is exceptional.
Stayed 1 night in Sep 2024

6/10 Okay

Patricia

Disliked: Amenities
Stayed 2 nights in Aug 2024

6/10 Okay

Alyssa

Liked: Staff & service
I rate it a three because the TVs barely work and WiFi is SUPER slow. They gave us a dirty room and then gave the room to my mother in law two days later and it was still dirty.
Stayed 4 nights in Aug 2024

4/10 Poor

Patricia

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Shabelis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Aug 2024

2/10 Terrible

Asia

Disliked: Cleanliness, staff & service, property conditions & facilities
Roaches in the bedbugs dirty trifling nasty I want my money back
Stayed 1 night in Aug 2024

8/10 Good

Shonte

Stayed 1 night in Aug 2024

10/10 Excellent

Rodlan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

TaiLana

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like anything about the stay. I booked five rooms. After booking, I communicated with Red Roof several times before we arrived. I was assure that all of our rooms would be in the same building, on the same floor. Only to find out once we arrived that they sold two of our rooms. So myself and my club were scattered. And was basically told that it nothing that could be done, and wasn't offered any compensation. I asked if our reservation could be moved to another Red Roof, and was told that it couldn't because I had already paid for them over the phone. Which I later found out was not the policy. She told me had I not paid for them, then we would've been able to go somewhere else. Upon checking out the room, I discovered that they looked NOTHING like the fi e King suites I had reserved. The mattresses were nasty, there hols in the walls, smw fixtures were loose, the air conditioner in my room was so flirty, that I didn't even turn it on. And it was hot. Then I had company. I killed a roach on the back of the sink, and I witnessed two of them playing tag behind the refrigerator. And let's not talk about the surroundings. It looked like we booked at a MOTEL. People were actually living in those rooms. We witnessed one room that had six people in it, and more was climbing in and out the window. People were cooking in three on hotplates, and it smelled awful. This was by far the worst hotel that I've ever stayed in, and will never stay in again.
Stayed 2 nights in Aug 2024

8/10 Good

Jackeline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Brian

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Honestly feel we deserve a free stay at a different red roof inn or half our money back we have pictures of the room and showed them to the staff and they did nothing about it
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Water was turn off a couple days before I checked in and you can smell it on the property the microwave didn’t work there was hair in the tub and in the bad and the sheets was dirty
Stayed 1 night in Jul 2024

8/10 Good

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Lynn

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst experience limited access to pool gym was closed, the floors were sandy and bed bugs. Staff was rude and unpleasant to talk to. Don't waste your money
Stayed 4 nights in Aug 2024

8/10 Good

ZACCHAEUS

Stayed 1 night in Aug 2024

8/10 Good

Jared

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
PUBIC HAIRS ON BATHROOM WALLS COULD BE CLEANED BETTER BEFORE RENTING ROOM! SO NASTY. NO MICROWAVES IN ANY OF THE ROOMS FROM WHAT I UNDERSTAND. PAID FOR THAT DIDNT RECEIVE. GAME ROOM BROKEN! EXERCISE ROOM BROKEN. SECURITY DOOR BROKEN! NEEDS SOME TLC
Stayed 1 night in Aug 2024

8/10 Good

Drake

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the property itself didnt like that when i tried to connect the wifi to my devices it wouldnt let me even after using the correct password. i requested turn down service multiple times and didnt get it they gave me fresh towels but didnt change the sheets or anything but outside of that a nice place
Stayed 4 nights in Aug 2024