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4.3 out of 5

"Language (unless you are Russian) in Nha Trang is a big issue as most people don't speak good enough English to understand the most basic things ; tha ... " More

By a verified traveller on Sat 25 Nov 2017

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Superior Twin Room, City View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Suite, Sea View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Triple Room, Partial City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Deluxe Twin Room, Partial Sea View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

With your stay at Alana Nha Trang Beach Hotel, you're connected to the convention centre and just a quick walk from Nha Trang Night Market. Free WiFi in public areas, free self-parking and 2 bars are available.

  • Free WiFi
  • Free self-parking
  • Enjoy Vietnamese cuisine while dining at Cinnamon
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with massages, body wraps or manicures and pedicures at the spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 5-minute walk from Louisiane Brewhouse and 9 minutes on foot from Nha Trang Night Market
  • Airport, train station pick-up and shopping centre shuttle service available for a fee

Alana Nha Trang Beach Hotel ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Alana Nha Trang Beach Hotel

Everyone (3)
4 out of 5

Amazing staff

Language (unless you are Russian) in Nha Trang is a big issue as most people don't speak good enough English to understand the most basic things ; that's not the case at the Alana the front office staff are mega helpful and very very knowledgeable. The two girls and the boy who were on shift on Sat Nov 25th AM have spent over 20' on the phones to VIETJET ( never ever fly with them If you want a peaceful holiday. They always delay flights or bump you on to the next at very short notice). They have helped us so much. The hotel is in the best location you can get and very international clientele.

Posted by , from london on 25 Nov 2017

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Comment from Hotel Management

30 Nov 2017 by My Vo

Dear Stefano, Thank you very much for taking your time and reviewing your recent stay in our hotel. We are delighted to hear that our staff has served you welland the location is good for you. Once again we would like to thank you for choosing "Alana Nha Trang Beach" Hotel. We are looking forward welcoming you back in a near future. Best regards, My Vo, Marketing Executive

5 out of 5

2 nights

Slept well despite the noises. Food for breakfast good buy not amazing. If you go to the rooftop area you will soon find lots of dust on your body and in your beer. Hotel very pretty and value for money. Close to the beach. We like Nha Trang least out of 4 places we visited in Vietnam as it's very commercial. Beautiful beach. You can use sun lounger free of charge for 3 hrs with a voucher from hotel

Posted by , from Coventry, UK on 14 Oct 2017

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Comment from Hotel Management

17 Oct 2017 by My Võ

Dear Marry, Thank you for choosing us among plenty of hotels in Nha Trang with your wonderful comments. We are really glad that you enjoyed your time at our Alana. Every single word from your comment is a huge motivation for us. We will continue improving our facilities and services even further to ensure all of our guests will have as good experiences as yours. We hope to welcome you back to our hotel very soon. Best regards, My Vo., Marketing Executive

4 out of 5
Der aussen Pool wahr viel zu kalt, das Frühstück wahr nicht besonders gut, ansonsten hat alles gepasst.

Posted by on 6 Jan 2020

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Comment from Hotel Management

13 Jan 2020 by Mr. Phung Xuan Khoa ( Mr. Tony ) Assistant Revenue

Dear Valued Guest, First of all, I am sorry for not able to reply in your languages, and hope you are comfortable to receive this English response. Thank you for staying with us and for taking the time to write and post a review. We also learn from your feedback that there were caused you inconveniences and discomforts during your stay and please accept our sincerely apologies. We will take every single detail from you comment very seriously and continuously work on that to ensure our services and facilities can exceed our guest's expectation very close future. Once again, thank you very much for staying with us and we really hope you can provide us another chance to offer our true services in a not distant future. I wish you and your family all the very best. Mr. Phung Xuan Khoa ( Mr. Tony ) Assistant Revenue Manager

Property Features

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Alana Nha Trang Beach Hotel such as a complimentary children's club and an outdoor pool. There's a restaurant on site, as well as 2 coffee shops/cafes and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a children's pool, a health club and a hot tub. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Nha Trang hotel.

  • 1 building
  • 108 guestrooms or units
  • 21 levels
  • 2 bars or lounges
  • 2 coffee shops
  • 1076 sq ft of conference space
  • 100 sq. m of conference space
  • Built in 2015
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces) , Free parking nearby

Transport

  • Train station: Nha Trang Station (2.7 km / 1.7 mi)
  • Property shuttles: Airport shuttle, train station pick-up, and shopping centre shuttle
  • Parking: Free self parking

Room Amenities

Alana Nha Trang Beach Hotel offers 108 air-conditioned accommodations with minibars and a safe. This individually decorated accommodation includes desks. Beds feature premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include dressing gowns, slippers, bidets and complimentary toiletries. This Nha Trang hotel provides complimentary wireless Internet access. 42-inch flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Unique decor
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

Cinnamon – This restaurant specialises in Vietnamese cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Infinity bar – This poolside rooftop bar specialises in international cuisine and only serves light fare. Open daily.

Alana Cafe – This lobby lounge specialises in international cuisine. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Snorkelling nearby
  • Scooter/moped rentals on site
  • Bicycle rentals on site
  • Windsurfing nearby
  • Scuba diving nearby

Spa Services

The on-site spa has couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

  • Sauna in spa
  • Hot tub in spa
  • Steam room in spa
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Alana Nha Trang Beach Hotel offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for VND 650000.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Alana Nha Trang Beach Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

  • UnionPay
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Staff does not wear personal protective equipment
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 5
  • Social distancing measures are in place
  • Contactless check-in is available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Service animals not allowed
  • Parking height restrictions apply
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: VND 650000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alana Nha Trang Beach Hotel
  • Alana Nha Trang Beach
  • Alana Nha Trang Beach
  • Alana Nha Trang Beach Hotel Hotel
  • Alana Nha Trang Beach Hotel Nha Trang
  • Alana Nha Trang Beach Hotel Hotel Nha Trang

You should know

  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.