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124 on Queen Hotel & Spa

4.0 star property
VIP Access

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Photo gallery for 124 on Queen Hotel & Spa

Villa, 1 Bedroom (King Bed) | Private kitchen | Coffee/tea maker
Signature Deluxe King Accessible | Pillow-top beds, in-room safe, desk, laptop workspace
Couples treatment room(s), body treatments, hot stone massages
Lobby
Couples treatment room(s), body treatments, hot stone massages

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • Gym
  • Breakfast available
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
124 Queen Street, PO Box 131, Niagara-on-the-Lake, ON, L0S 1J0
  • Niagara River Gorge
    ‪1 min walk‬
  • Museum of the Paranormal
    ‪1 min walk‬
  • Royal George Theatre
    ‪1 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪57 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Studio Suite

Studio Suite | Pillow-top beds, in-room safe, desk, laptop workspace

Studio Suite

  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Deluxe King

Pillow-top beds, in-room safe, desk, laptop workspace

Signature Deluxe King

  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 2 Bedrooms

Coffee/tea maker

Villa, 2 Bedrooms

  • 93 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room (Adjacent to the Main Building)

Deluxe Room (Adjacent to the Main Building) | Pillow-top beds, in-room safe, desk, laptop workspace

Deluxe Room (Adjacent to the Main Building)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room (Adjacent to the Main Building)

Premium Room (Adjacent to the Main Building) | Pillow-top beds, in-room safe, desk, laptop workspace

Premium Room (Adjacent to the Main Building)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Double Queen

Signature Double Queen | Pillow-top beds, in-room safe, desk, laptop workspace

Signature Double Queen

  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa, 2 Bedrooms

Pillow-top beds, in-room safe, desk, laptop workspace

Villa, 2 Bedrooms

  • 93 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Double King (Adjacent to the Main Building & Stairs Only)

Double King (Adjacent to the Main Building & Stairs Only) | Pillow-top beds, in-room safe, desk, laptop workspace

Double King (Adjacent to the Main Building & Stairs Only)

  • 38 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Villa, 1 Bedroom (King Bed)

Pillow-top beds, in-room safe, desk, laptop workspace

Villa, 1 Bedroom (King Bed)

  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Double Queen (Adjacent to the Main Building & Stairs Only)

Double Queen (Adjacent to the Main Building & Stairs Only) | Pillow-top beds, in-room safe, desk, laptop workspace

Double Queen (Adjacent to the Main Building & Stairs Only)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa, 1 Bedroom (Queen Bed)

Villa, 1 Bedroom (Queen Bed) | Pillow-top beds, in-room safe, desk, laptop workspace

Villa, 1 Bedroom (Queen Bed)

  • 82 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Signature Deluxe King Accessible

Signature Deluxe King Accessible | Pillow-top beds, in-room safe, desk, laptop workspace

Signature Deluxe King Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Signature Premium King

Signature Premium King | Pillow-top beds, in-room safe, desk, laptop workspace

Signature Premium King

  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Adjacent to the Main Building & Stairs Only)

Suite (Adjacent to the Main Building & Stairs Only) | Pillow-top beds, in-room safe, desk, laptop workspace

Suite (Adjacent to the Main Building & Stairs Only)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About this property

124 on Queen Hotel & Spa

Hotel with 2 restaurants, steps from Niagara River Gorge
This smoke-free hotel features 2 restaurants, a full-service spa and a 24-hour fitness centre. Other amenities include a bar/lounge, a coffee shop/cafe and spa services. Housekeeping is available on request.
124 on Queen Hotel & Spa offers 72 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature pillowtop mattresses. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Spa at 124 has couples treatment room(s). Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including reflexology.
Our customers tell us that they can't get enough of the shopping around 124 on Queen Hotel & Spa. During your stay, you're just a quick walk from Lake Ontario. You'll find features such as 2 restaurants, a full-service spa and a 24-hour gym.
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Treat yourself to reflexology, body scrubs or facials at Spa at 124
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the proximity to shopping and the helpful staff
  • Steps from Niagara River Gorge and 6 minutes on foot from Lake Ontario
124 on Queen Hotel & Spa offers its guests a full-service spa and a 24-hour fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge.

There are 3 meeting rooms available. Spa services, tour/ticket assistance, and concierge services are also featured at 124 on Queen Hotel & Spa.

This 4-star Niagara-on-the-Lake hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to 10:00 AM.
Treadwell Cuisine – This fine-dining restaurant serves breakfast, lunch and dinner. Reservations are required.
Starbucks – On-site coffee shop. Open daily.
NOTL Bar & Restaurant – This restaurant serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Languages

English

Property amenities

Parking and transport

  • Electric car charging station on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:00 AM for a fee: CAD 20 to 30 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • NOTL Bar & Restaurant
  • Starbucks
  • Treadwell Cuisine

Things to do

  • 24-hour gym
  • Full-service spa

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Lift (102 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: CAD 30 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Concierge service
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Parking
  • Shuttle service
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 20 to 30 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

124 Queen Hotel Niagara-on-the-Lake
124 Queen Hotel
124 Queen Niagara-on-the-Lake
124 on Queen Hotel & Spa Hotel
124 on Queen Hotel & Spa Niagara-on-the-Lake
124 on Queen Hotel & Spa Hotel Niagara-on-the-Lake

124 on Queen Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 773 out of 1006 reviews
Rating 8 - Good. 152 out of 1006 reviews
Rating 6 - Okay. 49 out of 1006 reviews
Rating 4 - Poor. 26 out of 1006 reviews
Rating 2 - Terrible. 6 out of 1006 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Helle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Did not like the spa. Most expensive (and not fantastic) pedicure I have ever experienced. Could not use the hot tub or pool without a $100 extra charge. I may have mis-understood the gentleman at reception who told us that we could ask for a shuttle to take us to any of the wineries listed. When we asked on Monday at 1 pm for this service, we found out that it was not available until 4 pm and was booked.
Stayed 2 nights in Dec 2024

10/10 Excellent

timothy, London

Travelled with family
Liked: Cleanliness, property conditions & facilities
As expected and fantastic
Stayed 2 nights in Nov 2024

10/10 Excellent

david

Stayed 2 nights in Nov 2024

10/10 Excellent

Neema

Stayed 1 night in Nov 2024

6/10 Okay

Samantha

Disliked: Room comfort
Bring earplugs
Absolutely brutal night's sleep, I was woken up by the neighboring room (felt like they were next to my bed). The hotel is cute, location is great. But the rooms need at least a minimal amount of privacy.
Stayed 1 night in Nov 2024

10/10 Excellent

Jesse

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Graziella

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
*
Stayed 1 night in Nov 2024

10/10 Excellent

Krystal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are immaculate and lovely. The facility is gorgeous and has lots of amenities. The spa looked lovely, and the hotel bar had a great atmosphere. It was very convenient to walk around beautiful Niagara on the lake. I would stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Brianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Boutique Hotel in a Perfect Location
My husband and I stayed here for our anniversary trip to NOTL. The hotel was beautiful and the location (right in downtown NOTL) was perfect. We experienced no issues and the hotel provided everything we needed. Very clean and well-kept property. The underground attached garage parking was free and easy, which is always a plus. Starbucks is attached to the building, which was also convenient. There's a small grocery store just steps away as well. The Falls are only 20 mins away. I highly recommend this hotel when visiting NOTL.
Stayed 3 nights in Nov 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Anthony

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Loretta

Stayed 1 night in Oct 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

DONALD

Travelled with partner
The hotel is in a very good location but our room was very small, the mattress was terrible and our room had very low water pressure and the water barely got warm enough to shower.
Stayed 1 night in Nov 2024

10/10 Excellent

Nadine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Great view, spotless rooms, friendly staff. Parking garage access a bit confusing.
Stayed 1 night in Nov 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
124 is a perfect haven!
Absolutely stunning, unparalleled customer service, and truly the loveliest place we’ve ever stayed. The team is exceptionally friendly, informed, and helpful! The location is perfect and close to everything! And the amenities are just perfect!
Stayed 1 night in Nov 2024

10/10 Excellent

Corrado

Stayed 2 nights in Jul 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Kelly

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Heat did not work in our room
Stayed 1 night in Nov 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an outstanding property. Excellent staff. Beautiful rooms. Great service.
Stayed 1 night in Nov 2024

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value, clean, friendly staff and free shuttle service
Stayed 1 night in Nov 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Polina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is absolutely outstanding. We travel a lot, and we are very picky with the hotel choices. Everything about this one was nothing less than a five star. The staff would go above and beyond their capabilities to ensure that the stay is what you expect it to be. The dining is wonderful in the restaurant that belongs to the hotel as well as the other restaurants in the area. Room was spotless, even for the pickiest traveler. Beds are extremely comfortable, with good mattresses, lots of space in the room, spacious and sparkling clean bathrooms, and completely soundproof walls. We are planning to come back in the future and will be recommending this place to everybody we know.
Stayed 1 night in Nov 2024