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DoubleTree by Hilton Hotel Niagara Falls New York

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Niagara Falls New York

Breakfast, lunch and dinner served
Room, 1 King Bed, Jetted Tub, River View | Bathroom sink
Terrace/patio
Point of interest
Business centre

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Parking available

Explore the area

Map
401 Buffalo Ave, Niagara Falls, NY, 14303
  • Niagara Falls State Park
    ‪4 min walk‬
  • Cave of the Winds
    ‪16 min walk‬
  • Rainbow Bridge
    ‪17 min walk‬
  • Niagara Falls, NY (IAG-Niagara Falls Intl.)
    ‪11 min drive‬

Room options

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi

Junior Suite, 2 Queen Beds

  • 37 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Executive Suite, 1 King Bed

  • 58 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Jetted Tub, River View (Balcony)

Room, 1 King Bed, Jetted Tub, River View (Balcony) | Premium bedding, in-room safe, iron/ironing board, free WiFi

Room, 1 King Bed, Jetted Tub, River View (Balcony)

  • River view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator

Premium bedding, in-room safe, iron/ironing board, free WiFi

Room, 1 King Bed, Refrigerator

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, River View

Room, 1 King Bed, Balcony, River View | Premium bedding, in-room safe, iron/ironing board, free WiFi

Room, 1 King Bed, Balcony, River View

  • River view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, in-room safe, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Suite, 1 King Bed

  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, River View

Premium bedding, in-room safe, iron/ironing board, free WiFi

Room, 2 Queen Beds, River View

  • River view
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, River View

Room, 1 King Bed, River View | Premium bedding, in-room safe, iron/ironing board, free WiFi

Room, 1 King Bed, River View

  • River view
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Hearing)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, iron/ironing board, free WiFi

Room, 1 King Bed

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi

Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Jetted Tub, River View

Room, 1 King Bed, Jetted Tub, River View | Premium bedding, in-room safe, iron/ironing board, free WiFi

Room, 1 King Bed, Jetted Tub, River View

  • River view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, River View

Room, 2 Queen Beds, Balcony, River View | Premium bedding, in-room safe, iron/ironing board, free WiFi

Room, 2 Queen Beds, Balcony, River View

  • River view
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Jetted Tub, River View

Room, 1 King Bed, Jetted Tub, River View | Premium bedding, in-room safe, iron/ironing board, free WiFi

Room, 1 King Bed, Jetted Tub, River View

  • River view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

View from property

Sheraton Niagara Falls

  • Pool
  • Restaurant
  • Air conditioning
  • Gym
4.0 out of 5, Very good, (1012)
The price is €238
for 1 room
includes taxes & fees
18 Apr - 19 Apr
Sheraton Niagara Falls

About this property

DoubleTree by Hilton Hotel Niagara Falls New York

Riverwalk hotel with 24-hour fitness centre and 24-hour business centre
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business centre and self parking.
DoubleTree by Hilton Hotel Niagara Falls New York offers 192 accommodations with laptop-compatible safes and a safe. Beds feature premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Niagara Falls hotel provides complimentary wired and wireless Internet access. 43-inch LCD televisions come with premium cable channels. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
DoubleTree by Hilton Hotel Niagara Falls New York's great location gets high marks from our customers. During your stay, you're just a quick walk from Niagara Falls State Park. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Niagara Falls State Park and a 4-minute drive from Cave of the Winds
  • Local-area shuttle service available for a fee
DoubleTree by Hilton Hotel Niagara Falls New York offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 5 meeting rooms are available. Event space at this hotel measures 16000 square feet (1486 square metres) and includes conference space. A terrace, a vending machine, and tour/ticket assistance are also featured at DoubleTree by Hilton Hotel Niagara Falls New York. Parking is available for a fee.

This 4-star Niagara Falls hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily.
Parkway Prime – This steakhouse serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Parking on site (USD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 5 to 25 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Parkway Prime

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16,000 square feet of conference space
  • 24-hour business centre
  • 5 meeting rooms
  • Computer station

Outdoors

  • On a river
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 8 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5.00 to 25.00 per person
  • Self-parking fee: USD 15.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Niagara Falls New York
DoubleTree Hilton Niagara Falls New York
DoubleTree by Hilton Hotel Niagara Falls New York Hotel
DoubleTree by Hilton Hotel Niagara Falls New York Niagara Falls

DoubleTree by Hilton Hotel Niagara Falls New York Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 572 out of 1003 reviews
Rating 8 - Good. 235 out of 1003 reviews
Rating 6 - Okay. 93 out of 1003 reviews
Rating 4 - Poor. 53 out of 1003 reviews
Rating 2 - Terrible. 50 out of 1003 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anwar

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It was a great place for me to get away from work for a few days
Stayed 2 nights in Dec 2024

2/10 Terrible

Raheleh

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this property for the new year- 2 nights stay. I am listing the reasons I will never be back to this property: 1. The hot tub was out of service for our whole stay 2.The pool water was so unclean and also cold for the winter time. 3. The whole 9 story hotel had 2 elevators which one of them was out of service and during the new year eve, we had to climb up the stairs since we got tired of waiting, many other hotel guests did. 4. The breakfast area was soooo cold, I asked a staf if any of the windows were open; she said no and said she felt the same and she caught cold. 5. We paid for the breakfast buffet and it wasn’t bad. But during one of our breakfast buffets, they ran out of the bowls and we had to use the take out bowls for our kids. I have to add that, expedia supported us for the pool conditions and we received a partial refund. We booked this hotel since it had a pool option and without that option in the winter time, we didn’t know how to update our trip plan for kids entertainment.
Stayed 2 nights in Dec 2024

4/10 Poor

Anthony

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Old and outdated.
Stayed 1 night in Nov 2024

8/10 Good

Mia

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Location for the property was excellent!! Staff was great only problem was the pool had so many chemicals we couldn’t stand to be in the room and my kids eyes were burning and swallowing up they had to get out. So they were very upset when I had to say no more swimming. You can imagine how well that went over
Stayed 3 nights in Dec 2024

6/10 Okay

Angela

Travelled with family
NYE stay
We went on NYE, I booked a room w a balcony thinking that we could watch the fireworks over the falls at midnight. I even spoke with someone at the reception desk before I booked. The hotel was extremely busy, which is fine because it was New Year's and there was a wedding. For as large a hotel as it was, the elevator situation was insane. We were waiting 10+ for the elevator. We were unable to see the fireworks from our balcony. It was very loud in our room since we were I'm assuming, right above the reception hall (until about 1am). There were also cobwebs on the ceiling of our room. The bathroom was beautiful and the shower was spacious. The beds were comfortable. And the staff were friendly. I wasn't wowed for the price but it was okay.
Stayed 1 night in Dec 2024

10/10 Excellent

Lauren

Stayed 2 nights in Oct 2024

6/10 Okay

Derek

Travelled with partner
Liked: Cleanliness, amenities
Nice Stay, but the Eggnog… Yikes Overall, the hotel was pretty good. The room was clean and comfortable, and the staff was friendly and attentive. It’s clear they put effort into making guests feel welcome, and for the most part, they succeeded. But then there was the spiked eggnog at the bar. Oh, where do I even begin? I was expecting a festive holiday treat, but what I got tasted like someone distilled Christmas spirit into industrial cleaner. It was truly a one-of-a-kind experience—one I’d recommend avoiding at all costs. It’s safe to say the bartender wasn’t in the holiday spirit, unless that spirit was pure ethanol.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 2 nights for New Years Great hotel. We ate at their Restaurant for both breakfast and New Years Dinner. Breakfast you have a choice of the breakfast buffet or you can order off the menu. We chose the 2 egg breakfast with all the trimmings. It was delicious. We were a little disappointed in the New Years Eve menu of surf and turf. The steak was delicious the lobster tail was very small with the shell off. Looked like the lobster tail was cut in half. 3 spears of asparagus. That was a disappointment for 75 US. We like this property and would certainly go back again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great!! The jacuzzi was broken in the hotel pool but they graciously let us upgrade to a room with jacuzzi tub for free. 😊
Stayed 2 nights in Dec 2024

8/10 Good

Tanu

Stayed 1 night in Dec 2024

6/10 Okay

Jenna

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Bar staff friendly.
Stayed 1 night in Dec 2024

10/10 Excellent

Ariana

Stayed 1 night in Dec 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had an amazing staff
Stayed 1 night in Dec 2024

10/10 Excellent

Carissa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The young woman who worked at the reception desk when we arrived at around 10pm was absolutely incredible. She was friendly, professional, knowledgeable and hospitable, and got us into our room as quickly as possible. She upgraded our room for us and gave us a free parking pass after she found out we were newly wed that day and went out of her way to make us feel comfortable. I don’t remember her name, but she had a slight English accent - please let her know we appreciate her help!
Stayed 1 night in Dec 2024

10/10 Excellent

Sebastian

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and close to walk the falls and nearby shopping
Stayed 2 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Perry

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Hot tub was horrible. Chlorine was so strong it burned our skin and eyes and it was dirty. We were really looking forward to it and was very disappointed
Stayed 1 night in Dec 2024

10/10 Excellent

John

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 2 nights in Dec 2024

8/10 Good

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this stay was enjoyable
Stayed 4 nights in Dec 2024

8/10 Good

luigi, fremont

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Cristina

Stayed 2 nights in Dec 2024

10/10 Excellent

Josh

Stayed 1 night in Dec 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed having dining on the property and not having to go out in the cold.
Stayed 1 night in Dec 2024