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Glengate Hotel & Suites

2.0 star property

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Photo gallery for Glengate Hotel & Suites

Terrace/patio
Reception
Honeymoon Suite, Jetted Tub | Desk, blackout curtains, free cots/infant beds, free WiFi
Free daily on-the-go breakfast
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
5534 Stanley Ave, Niagara Falls, ON, L2G3X2
  • Skylon Tower
    ‪17 min walk‬
  • Fallsview Casino
    ‪17 min walk‬
  • Horseshoe Falls
    ‪5 min drive‬
  • Niagara Falls, NY (IAG-Niagara Falls Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Balcony

Standard Room, 1 King Bed, Balcony | Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Balcony

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Room, 1 Queen Bed

  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Honeymoon Suite, Jetted Tub

Honeymoon Suite, Jetted Tub | Desk, blackout curtains, free cots/infant beds, free WiFi

Honeymoon Suite, Jetted Tub

  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Sofa Bed

View all photos for Suite, Jetted Tub

Suite, Jetted Tub | Desk, blackout curtains, free cots/infant beds, free WiFi

Suite, Jetted Tub

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Front of property

Days Inn & Suites by Wyndham Niagara Falls Centre St. By the Falls

  • Pool
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.2 out of 5, Very good, (4171)
The price is €51
for 1 room
includes taxes & fees
26 Mar - 27 Mar
Days Inn & Suites by Wyndham Niagara Falls Centre St. By the Falls

About this property

Glengate Hotel & Suites

Hotel with free breakfast, near Skylon Tower
Along with a 24-hour front desk, this smoke-free hotel has express check-in and express check-out. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, a TV in a common area, ATM/banking services and multilingual staff assistance are on-site.
Glengate Hotel & Suites offers 60 accommodations with coffee/tea makers and a hairdryer. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the free breakfast at Glengate Hotel & Suites. During your stay, you're just a quick walk from Clifton Hill. Enjoy features like free WiFi in public areas.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Amenities include a car charging station, multilingual staff and a lift
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 2-minute drive from Skylon Tower and a few minutes from Rainbow Bridge
Free breakfast is available daily. WiFi is free in public spaces. A vending machine, multilingual staff, and express check-in are also featured at Glengate Hotel & Suites.

This Niagara Falls hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 7:00 AM to 10:00 AM.

Languages

Arabic, English, Hindi, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limited on-site parking

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • TV in common areas

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: CAD 400.00 per accommodation, per stay
  • Cash Breakage deposit: CAD 200.00 per stay for guests aged under 19 years old
  • Cash deposit for Spring Break: CAD 200.00 per stay for guests aged under 19 years old staying between 15 March and 21 March

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and window guards
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Glengate
Glengate Hotel
Glengate Hotel Niagara Falls
Glengate Niagara Falls
Glengate Hotel & Suites Hotel
Glengate Hotel & Suites Niagara Falls
Glengate Hotel & Suites Hotel Niagara Falls

Glengate Hotel & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 347 out of 1001 reviews
Rating 8 - Good. 322 out of 1001 reviews
Rating 6 - Okay. 165 out of 1001 reviews
Rating 4 - Poor. 87 out of 1001 reviews
Rating 2 - Terrible. 80 out of 1001 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Marco

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked my stay for the 7th and 8th but on Expedia my trip was showing 8th-9th, the staff were useless and wouldn’t even attempt to help. Ignorant and rude I will never be staying there! I do recommend anyone stay there!
Stayed 1 night in Dec 2024

6/10 Okay

Selcuk

Liked: Cleanliness, staff & service
The noise coming down from the upper floors is a bit too much
Stayed 2 nights in Nov 2024

8/10 Good

Sarabjit

Stayed 1 night in Nov 2024

10/10 Excellent

Tutu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time, might just upgrade the breakfast.
Stayed 1 night in Nov 2024

8/10 Good

Giuliano

Travelled with partner
Liked: Staff & service, property conditions & facilities
Good place comfortable bed
Stayed 2 nights in Nov 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Melodie

Disliked: Cleanliness, staff & service
Yes you do absolutely have bed bugs! How dare you respond to my concerns saying you have had no other complaints as I’m now reading reviews on here and on google saying the same thing. I have always had a great stay, what purpose would my complaint be other then to inform you of the issue? I even stated I was not looking for a refund or any sort of compensation. Listen to your customers, shame on you. Due to the lack of due diligence, there is a chance I may have brought them home. Will not be returning and I was a frequent customer.
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

MICHAEL, DOLLARD DES ORMEAUX

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Michael

Travelled with family
Liked: Property conditions & facilities
Good stay
Stayed 1 night in Nov 2024

4/10 Poor

Melodie

Business traveller
Disliked: Cleanliness, staff & service
I wasn't planning to write a review, but the manager’s response to my issue has left me concerned for future guests. After staying one night, I woke up with 8 bites that worsened throughout the day, showing a distinct bed bug pattern. I informed the hotel manager, but they were in complete denial about the possibility of bed bugs and didn’t seem interested in investigating further. I also mentioned seeing another recent (October) review that confirmed my suspicions. My practitioner also confirmed it was likely bed bug bites due to the pattern and grouping of bites, as I developed an allergic reaction. My bites are still healing from last week. It’s troubling that the hotel didn’t take my concerns seriously, and I would urge future guests to be cautious. This is a of mid November, 2024
Stayed 1 night in Nov 2024

6/10 Okay

Annette

Travelled with partner
Parking was tricky
Stayed 1 night in Nov 2024

6/10 Okay

krystle

Travelled with partner
Liked: Staff & service
Basic room, could use some updating but worked for what we needed. Nothing fancy. Room was fine for those just looking for a place to sleep and be able to walk everywhere.
Stayed 4 nights in Nov 2024

8/10 Good

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Pankaj

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean property. Stafff is very cooperative
Stayed 1 night in Nov 2024

6/10 Okay

Denisha

Stayed 1 night in Oct 2024

10/10 Excellent

Dwight

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Good Pkace - in Walking Distance
Always a good place to stay. Right besides a McDonald's? Two Minute Walk, to a Tim's? A Ten Minute Walk, to The Falls. What else, can Anyone, ask-for, in Niagara Falls?
Stayed 3 nights in Nov 2024

10/10 Excellent

Justin

Stayed 1 night in Oct 2024

8/10 Good

Ihsan

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Oct 2024

10/10 Excellent

Stacey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing hotel breakfast was great very clean only issue was not enough parking
Stayed 1 night in Nov 2024

6/10 Okay

michael

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The pictures arnt accurate to what your given, the tv didn't work at first until someone came to "fix it" we then had only a few channels. The jet tub wasnt used because the drain plug was literally brown and the tub was gross looking and old. You could hear other guests in their rooms as well as every vehicle that drove past. The bed was an old spring mattress, well broken in and creviced towards the middle like a 200lb person slept on it every day for years. The A/C unit on max didn't work well leaving the room very hot. There was patches in the floor under the carpet that made creaking noises and shifted as you walked and there's a dozen air fresheners in the slow and jolty elevator.
Stayed 1 night in Nov 2024

8/10 Good

Sarabjit

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2024

8/10 Good

Rebecca

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issues is lack of parking. We enjoy our stay everytime, this is our third stay
Stayed 1 night in Nov 2024

8/10 Good

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Glengate hotel is a very nice hotel to stay for the price. You get a nice clean room and a patio for a price you can’t beat anywhere else in the falls. I would recommend any one that is looking for a nice hotel to stay in on a budget. The people working at the counter are very helpful and friendly.
Stayed 1 night in Nov 2024

4/10 Poor

Robert

Disliked: Cleanliness, property conditions & facilities
We had 9 rooms booked for a hockey team so price was right. Staff were great hotel looked as though it will fill our needs for the night. But then we woke up in the morning to most of the players having had bed bugs feast on them during the night while sleeping.
Stayed 1 night in Nov 2024