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Holiday Inn Niagara Falls - By The Falls, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Niagara Falls - By The Falls, an IHG Hotel

Point of interest
Indoor pool, outdoor pool
Blackout curtains, iron/ironing board, free cots/infant beds
Lobby
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Gym
    Gym
  • Bar
    Bar
  • Hot tub
    Hot tub
  • Room service
    Room service
  • Pool
    Pool
  • Laundry
    Laundry

Explore the area

Map
5339 Murray St, Niagara Falls, ON, L2G2J3
  • Fallsview Casino
    2 min walk
  • Queen Victoria Park
    3 min walk
  • OLG Stage at Fallsview Casino
    3 min walk
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    39 min drive

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Balcony

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

Standard Room, 1 King Bed, Jetted Tub | Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Standard Room, 1 King Bed (Walk-In Shower) | Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed (Walk-In Shower)

  • Sleeps 2
  • 1 King Bed

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Exterior
Embassy Suites by Hilton Niagara Falls Fallsview
Pool
Hot tub
Breakfast included
Restaurant
3.9 out of 5, Good, (10628)
The price is €150
for 1 night
includes taxes & fees
5 Dec - 6 Dec
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About this property

Holiday Inn Niagara Falls - By The Falls, an IHG Hotel

Hotel with free parking, steps from Fallsview Casino
An indoor pool, an outdoor pool and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a sauna are on-site.
Holiday Inn Niagara Falls - By The Falls, an IHG Hotel offers 122 air-conditioned accommodations with free newspapers and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with pay-per-view films.

Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.
Holiday Inn Niagara Falls - By The Falls, an IHG Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Fallsview Casino. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests love the breakfast and restaurant
  • Steps from Fallsview Casino and 6 minutes on foot from Skylon Tower
Holiday Inn Niagara Falls - By The Falls, an IHG Hotel offers its guests an indoor pool, an outdoor pool, Access to hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

You'll find a 24-hour business centre on site. A 24-hour fitness centre, a terrace, and a vending machine are also featured at Holiday Inn Niagara Falls - By The Falls, an IHG Hotel. Free self parking is available.

This 3-star Niagara Falls hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 8:00 AM to 11:30 AM.
Cocos – This theme restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Room service is available.

Languages

Chinese (Mandarin), English, Italian, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 8:00 AM to 11:30 AM for a fee: CAD 14.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cocos

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 100 will be collected before check-in.
  • Resort fee: CAD 11.24 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately CAD 14.95 per person
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Niagara Falls Falls
Holiday Inn Niagara Falls Falls
Holiday Inn Niagara Falls - By The Falls Hotel Niagara Falls
Holiday Inn Niagara Falls Falls Hotel
Niagara Falls Holiday Inn
Holiday Inn Niagara Falls By The Falls

Holiday Inn Niagara Falls - By The Falls, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1307 out of 2817 reviews" "
Rating 8 - Good. 878 out of 2817 reviews" "
Rating 6 - Okay. 340 out of 2817 reviews" "
Rating 4 - Poor. 151 out of 2817 reviews" "
Rating 2 - Terrible. 141 out of 2817 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Renea, Pittsburgh

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. The room was clean except for the toilet bowl (which needed scrubbing underneath). You can hear all the noise from outside and from the other room, but I dont mind since it is a great location
Stayed 2 nights in Aug 2024

8/10 Good

Maria Karla

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good! Staff is very nice. Room is clean. Could use some hooks in The bathroom for towels. We like that there was a small sink area by the fridge. No microwave in the room. Location is good. Very close to Skylon tower and a short walk to the falls. Overall we enjoyed our stay here and would definitely consider staying here again if we decide to see the falls again!😊
Stayed 4 nights in Aug 2024

10/10 Excellent

Ryan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is within walking distance to the falls and the parking is easy. It has two pools, inside and outside which my kids loved. The Skylon Tower is next to it, just exit the back of the hotel and walk across the parking lot. The staff was pleasant and very helpful. We'll definitely stay here again.
Stayed 2 nights in Aug 2024

6/10 Okay

Mancy

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It was fine. Good rooms and a good place.
Stayed 1 night in Jun 2024

8/10 Good

Jason

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and accessible hotel with a lot of things close by.
Stayed 3 nights in Aug 2024

8/10 Good

rajiv

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue was had to pay resort fee which was not mentioned during booking.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tremayne

Stayed 1 night in Aug 2024

8/10 Good

David, YONKERS

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was Good overall!!!!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the pool wasn’t tiny, I liked the option of the hot tub, I liked that Al tho it was close to the falls it was too busy or noisy
Stayed 2 nights in Aug 2024

6/10 Okay

Joe

Travelled with partner
Disliked: Property conditions & facilities
Tub drained poorly. Tub coating was peeling off. Hotel looks tired and needs a facelift. As far as the restaurant, the mgt should visit their competition. It is not on par with other restaurants.
Stayed 1 night in Aug 2024

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great location and easygoing
Stayed 2 nights in Aug 2024

10/10 Excellent

Firas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Kunal Devdatta, Sammamish

Travelled with family
Disliked: Staff & service
it was ok to stay 1 night
Stayed 1 night in Aug 2024

4/10 Poor

Devin

Disliked: Property conditions & facilities
Despite newer “renovation” the room is old, outdated, and not as nice as in the pictures. Would stay elsewhere next time.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Niagara Vacation @ Ontario
Our stay at the Holiday Inn was comfortable and enjoyable. The rooms were clean, and the staff was exceptionally friendly, making it a great place for a family vacation. We loved the breakfast at Coco's, especially the pancakes, refreshing coffee, fruit platters, and yogurt. The hotel is conveniently located close to Niagara Falls and shares parking with the Skylon Tower, which made exploring the area easy. Our kid also had a wonderful time. We highly recommend Holiday Inn for families visiting Niagara Falls.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Vera

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for our one night stay close to Niagara Falls. You cannot see them from the hotel, but the hotel is in a short, easy walking distance (less then 10 mins down the hill). And parking is at the hotel and is free (comparing to some other hotels). We had last minute booking and arrived around 7pm. Check-in was fast. Staff nice. Hotel has a restaurant which worked very well for us after all day on the road. We had queen size bed and pull out couch for our kid. Comfortable. The room was clean, all what we needed. We liked hard floors, no carpets. It had also balcony. And outdoor pool, which we didn't have time to try. We could hear people in the next room through connecting doors few times. But luckily not in the night. For the full hotel, the place was quiet. Hallways were not airconditioned, which was not a problem for us, but would be nice to have at least some air flowing. They could maybe use some upgrading also, but again...for the price and clean room it was great and we would stay there again.
Stayed 1 night in Aug 2024

10/10 Excellent

Suzanne, nazareth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Walkable to the falls.
Stayed 1 night in Aug 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Very convenient.
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont be fooled by pictures
Don't let the title fool you by making you think you can possibly see the falls. Very disappointed with noise and the stairway with cobwebs and heavy with smell of cigarette smoke.
Stayed 1 night in Aug 2024

10/10 Excellent

katelyn, Southfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free breakfast. Room clean. Free parking
Stayed 1 night in Aug 2024

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and room was very nice.
Stayed 1 night in Aug 2024

8/10 Good

Randy

Stayed 2 nights in Aug 2024

8/10 Good

Debbie

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Decent property to stay at in Niagara Falls. Parking is FREE when you stay unlike other hotels who charge up to $70 per day. Indoor and an outdoor pool was nice. The kids loved it. Wish they would have had a Sundrie Store for little essentials. Could have really used an option besides a vending machine that had like aspirin ans you had to have Canadian bills. The front desk wasn't exchanging money. Great location. Good restaurants around us and streets were clean compared to walking around Victoria and Clifton Hill. We were just a few blocks from the falls and 5 minutes to the Skylon Tower. Very busy time to go. Crowds were unbelievable.
Stayed 2 nights in Aug 2024

2/10 Terrible

Quynh Chi

Travelled with family
Disliked: Cleanliness, room comfort
Disappointed
I usually don’t take time for reviews but sadly I was compelled to leave one to express my disappointment with this hotel. Our room was first floor by the exit door. You could hear the noise from the door opening constantly. Perhaps if we had a room located somewhere else, it wouldn’t have been so bad. WiFi was spotty and floor was not clean.
Stayed 1 night in Aug 2024