Holiday Inn Niagara Falls - By The Falls, an IHG Hotel

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Holiday Inn Niagara Falls - By The Falls, an IHG Hotel

Point of interest
Point of interest
Exterior
Bar (on property)
Blackout curtains, iron/ironing board, free cots/infant beds

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym

Explore the area

Map
5339 Murray St, Niagara Falls, ON, L2G2J3
  • Fallsview Casino
    ‪2 min walk‬
  • Queen Victoria Park
    ‪3 min walk‬
  • OLG Stage at Fallsview Casino
    ‪3 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪39 min drive‬

Room options

Standard Room, 1 Queen Bed, Mobility Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 King Bed, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Walk-In Shower)

  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Niagara Falls - By The Falls, an IHG Hotel

Hotel with free parking, steps from Fallsview Casino
An indoor pool, an outdoor pool and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a sauna are on-site.
Holiday Inn Niagara Falls - By The Falls, an IHG Hotel offers 122 air-conditioned accommodations with free newspapers and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with pay-per-view films.

Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.
Holiday Inn Niagara Falls - By The Falls, an IHG Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Fallsview Casino. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests love the breakfast and restaurant
  • Steps from Fallsview Casino and 6 minutes on foot from Skylon Tower
Holiday Inn Niagara Falls - By The Falls, an IHG Hotel offers its guests an indoor pool, an outdoor pool, Access to hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

You'll find a 24-hour business centre on site. A 24-hour fitness centre, a terrace, and a vending machine are also featured at Holiday Inn Niagara Falls - By The Falls, an IHG Hotel. Free self parking is available.

This 3-star Niagara Falls hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 8:00 AM to 11:30 AM.
Cocos – This theme restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Room service is available.

Languages

Chinese (Mandarin), English, Italian, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 8:00 AM to 11:30 AM for a fee: CAD 14.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cocos

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 100 will be collected before check-in.
  • Resort fee: CAD 11.24 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately CAD 14.95 per person
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Niagara Falls Falls
Holiday Inn Niagara Falls Falls
Holiday Inn Niagara Falls - By The Falls Hotel Niagara Falls
Holiday Inn Niagara Falls Falls Hotel
Niagara Falls Holiday Inn
Holiday Inn Niagara Falls By The Falls

Holiday Inn Niagara Falls - By The Falls, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1374 out of 2953 reviews" "
Rating 8 - Good. 923 out of 2953 reviews" "
Rating 6 - Okay. 364 out of 2953 reviews" "
Rating 4 - Poor. 149 out of 2953 reviews" "
Rating 2 - Terrible. 143 out of 2953 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Carrie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Holiday Inn. Great location to the Falls and Restaurants. The Hotel is located up hill from the Falls but is walkable if able. Loved the Fireworks at night at the Falls. Hotel was clean and rooms updated. Did not know we were getting a balcony but loved it. Parking was included and was very packed so did not move once parked. We stayed 2 nights and walked everywhere. Would stay again if we returned to the Falls.
Stayed 2 nights in Jul 2024

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time staying at this property. We were very impressed. Loved the convenience of the parking, location was great for being by the Falls and the casino area as well as walking distance or very quick drive to Clifton hill. Will come back each time now!
Stayed 2 nights in Oct 2024

8/10 Good

Racquel

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 3 nights in Oct 2024

6/10 Okay

Leslie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Couldn’t check in until 3pm, other people could check in early though. Shower had a bunch of long hairs in it, vent above shower head was FULL of dust that fell on my face while showering. Room was very nice, spacious, beds comfortable, cleaning staff was very polite and kind. Front desk staff not as much.
Stayed 1 night in Oct 2024

10/10 Excellent

Clement

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Free parking is great. Kids enjoy the Free breakfast. Thank you
Stayed 1 night in Oct 2024

8/10 Good

Amanda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relatively clean for the area (bathroom ground was a bit dirty, some of the towels were stained). Lobby was clean and seemed renovated. Staff were incredibly helpful and friendly. Great location, easy and close parking. Dining options onsite.
Stayed 1 night in Oct 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Great room
Stayed 1 night in Oct 2024

10/10 Excellent

Derek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Niagara Falls
Staff at check in were exceptional and they include parking which was a very nice bonus. Would definitely recommend this place and will definitely stay there again.
Stayed 1 night in Oct 2024

6/10 Okay

Amarilys

Stayed 4 nights in Sep 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything
Stayed 2 nights in Oct 2024

10/10 Excellent

Wilma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, clean, and close to Falls! Good value
Stayed 1 night in Oct 2024

6/10 Okay

Daniela

Travelled with partner
Liked: Cleanliness
Our room was 102 - this is ground floor right next to the back door and elevator. We could hear everyone going around, it was noisy. Additionally, showers from upstairs rooms were also loud. The patio door looks and exits directly outside, forcing us to put on the dark curtains (no privacy). Overall, room was clean and spacious but I'd rather have upper floor room with more privacy and not located in the midst of traffic in and out of the hotel. Location is good for those going to the Fallsview casino but if you have mobility issues getting down to the falls is on a hill.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Close to everything.
Stayed 1 night in Oct 2024

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed here many times. Rooms are decent, staff are wonderful, easy walk to falls, Clifton hill etc. I like the fact that parking is included. My only complaint is that breakfast was always included, this time there was an additional $30 charge for 2 people.
Stayed 1 night in Oct 2024

2/10 Terrible

Greg

Stayed 2 nights in Oct 2024

8/10 Good

Glen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel, the rooms are clean, the staff was very friendly, it was close to a lot of bars and of course Niagara Falls is always a blast. I feel it was good value for what we paid considering it's in Niagara Falls.
Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located to walk everywhere
Stayed 2 nights in Oct 2024

8/10 Good

Laleine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
clean, close to bus stops and good breakfast. Good hotel for short stays near niagara falls.
Stayed 5 nights in Jul 2024

10/10 Excellent

Robert

Stayed 4 nights in Sep 2024

10/10 Excellent

Joann

Travelled with partner
Liked: Cleanliness, amenities
Room was large and very clean. Very close to falls. Every one was friendly and helpful. Breakfast was order from menu and was excellent! Would stay there again.
Stayed 1 night in Oct 2024

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

David

Stayed 1 night in Oct 2024

8/10 Good

Suzanne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the fact that they had parking on site. The room was amazing. The falls was just a walk away.
Stayed 2 nights in Oct 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent and friendly
Stayed 3 nights in Oct 2024