6/10 Okay
Mehmet
Travelled with family
19 Oct 2024
Liked: Cleanliness, staff & service
We stayed at the Marriott in Niagara Falls, Ontario, and had a room with a stunning view of the falls. The room was spacious and comfortable, with a well-designed bathroom where the shower/toilet and main sink/jacuzzi areas were separated by an internal door. The jacuzzi was a great feature, though it only had four blowing outlets.
Unfortunately, we had some issues with the room temperature. The heater was broken and blew cold air. We requested extra blankets and a heater from room service, but the blankets never arrived, and the heater they provided wasn’t very effective.
Additionally, the overnight parking rate was $45 for a parking lot that was a five-minute walk from the hotel. We noticed another lot nearby charging only $20 for overnight parking, which seemed like a better deal.
Overall, the view and room size were highlights of our stay, but there were a few areas where the experience could have been improved.