Quality Hotel Fallsview Cascade

2.5 star property

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Photo gallery for Quality Hotel Fallsview Cascade

Indoor pool
King Room, Hot Tub, 1 King Bed | Desk, iron/ironing board, bed sheets, alarm clocks
Lobby
Standard Room, 2 Queen Beds | Desk, iron/ironing board, bed sheets, alarm clocks
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Air conditioning

Explore the area

Map
5305 Murray St, Niagara Falls, ON, L2G2J3
  • Queen Victoria Park
    ‪1 min walk‬
  • Fallsview Casino
    ‪5 min walk‬
  • Skylon Tower
    ‪6 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪38 min drive‬

Room options

Standard Tower Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Standard King Room, River View, 1 King Bed

  • Sleeps 2
  • 1 King Bed

King Room, Hot Tub, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

1 King Bed, Non Smoking River View Tower Room

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

1 King Bed, Non Smoking Executive Room

  • Sleeps 2
  • 1 King Bed

Standard King Room, 1 King Bed, Top Floor

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Quality Hotel Fallsview Cascade

Hotel with free parking, steps from Skylon Tower
This smoke-free hotel features an indoor pool, a 24-hour front desk and express check-out. Free wired Internet in public areas and free self parking are also provided. Additionally, free newspapers, tour/ticket assistance and gift shops/newsstands are on-site. Housekeeping is not available.
Quality Hotel Fallsview Cascade offers 71 accommodations with a hairdryer and an iron/ironing board. Flat-screen televisions come with cable channels. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply).
Recreational amenities at the hotel include an indoor pool.
Our customers tell us they can't get enough of Quality Hotel Fallsview Cascade's great location. During your stay, you're just a quick walk from Fallsview Casino. Features include free self-parking and free wired Internet, plus an indoor pool.
  • Free wired Internet in some public areas
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a gift shop and a car charging station
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Steps from Skylon Tower and 5 minutes on foot from Fallsview Casino
As a guest of Quality Hotel Fallsview Cascade, you'll find an indoor pool, multilingual staff, and gift shops/newsstands. Public spaces have free wired Internet. Quality Hotel Fallsview Cascade also features tour/ticket assistance, complimentary newspapers in the lobby, and express check-out. Free self parking is available.

This Niagara Falls hotel is smoke free.

Languages

English, French

Property amenities

Internet

  • Available in some public areas: Free wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site

Things to do

  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand

Guest services

  • Multilingual staff
  • No housekeeping service
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 4.46 per cent destination fee will be charged.
  • Resort fee: CAD 11.24 per accommodation, per night
The resort fee includes:
  • Breakfast
  • Internet access

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Fallsview Cascade
Quality Cascade
Quality Fallsview Cascade
Quality Hotel Cascade
Quality Hotel Fallsview
Quality Hotel Fallsview Cascade
Quality Fallsview Cascade
Quality Hotel Fallsview Cascade Hotel
Quality Hotel Fallsview Cascade Niagara Falls
Quality Hotel Fallsview Cascade Hotel Niagara Falls

Quality Hotel Fallsview Cascade Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 583 out of 1813 reviews
Rating 8 - Good. 572 out of 1813 reviews
Rating 6 - Okay. 344 out of 1813 reviews
Rating 4 - Poor. 153 out of 1813 reviews
Rating 2 - Terrible. 161 out of 1813 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

ansar

Stayed 1 night in Sep 2024

8/10 Good

Monica

Liked: Amenities
Stayed 1 night in Nov 2024

10/10 Excellent

Elaine

Travelled with partner
Liked: Amenities
The location of the hotel was very convenient to view Niagara Falls and it was easy walking distance. The hotel provides free breakfast and parking but the room was in need of refinishing . The staff were friendly and helpful. .
Stayed 1 night in Nov 2024

6/10 Okay

Stephen

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Rooms need renovation. Toilet too low and not secured. Pool had too much chlorine, but was nice.
Stayed 1 night in Nov 2024

8/10 Good

sahil

Stayed 1 night in Jul 2024

4/10 Poor

Kelly

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Check in was difficult Clerk did not explain the financial holds very well and ended up with an extra hold over and above To get the main level was an additional $20 which was an “upgrade” to find smaller bed size Breakfast was minimal and many muffins at least 5 were moldy— we removed them hoping they would look but instead they put them back as an option, we removed again and threw them out The waitress in the dining area looked confused told her they were moldy but that was the end of it Coffee pot in room didn’t work well
Stayed 2 nights in Nov 2024

8/10 Good

bryan

Liked: Cleanliness, staff & service, room comfort
Great stay
Although starting to show some wear the experience was fantastic, clean, friendly
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Oct 2024

2/10 Terrible

Geoffrey

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very unprofessional staffing
The lady at the counter was very ignorant, we also selected to pay at the hotel upon arrival and they took the money off my credit card prior to arriving. When I called to let them know I would be there around 6:30-7pm as my wife and I worked the gentleman on the phone was ignorant and hung up on me. We didn’t even stay because of how they were and we weren’t happy when they took the money off my credit card before arriving to the hotel. My wife and I will never book at this hotel again.
Stayed 1 night in Nov 2024

10/10 Excellent

Inesa

Travelled with family
Liked: Staff & service, property conditions & facilities
Good hotel
Stayed 1 night in Nov 2024

8/10 Good

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

gloria

Travelled with partner
Liked: Cleanliness, staff & service
I did not like the fact that you have to walk outdoors to get to your room. No elevator in 3-storey building. Very inconvenient. Choices for breakfast could be improved as well as decent cutlery.
Stayed 2 nights in Oct 2024

8/10 Good

Mischelle

place is very good i have nothing to say the view it's awsome eventhough were in side view of the falls". :-) staff is very helpful and the front lobby staff and also (free parking) for my opinion i'll defenitly recomending it to all my friends and family great experience CANADA hope to see you again
Stayed 3 nights in Oct 2024

6/10 Okay

Dave

Travelled with partner
It wasn't the room I expected. I've stayed at the Quality hotel more than once and was always in the main building, being in the old part in room 109 was very disappointing to me but my wife was unhappy
Stayed 2 nights in Oct 2024

8/10 Good

Peter

Stayed 1 night in Oct 2024

10/10 Excellent

Carmine

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Eddie

Stayed 1 night in Oct 2024

8/10 Good

Kim

Liked: Amenities
Yes
Stayed 2 nights in Oct 2024

2/10 Terrible

Dan

Disliked: Cleanliness, staff & service, property conditions & facilities
rooms need to be updated
Stayed 4 nights in Oct 2024

8/10 Good

Jeff

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Canada trip
Rooms where out dated and in need of repair. No towels in pool area both days. Had to go to front desk both days to request some.
Stayed 2 nights in Oct 2024

8/10 Good

Erwin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Central location to casino, dininig, falls, etc. All within easy to moderate walking distance
Stayed 1 night in Oct 2024

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Great staff. Great value. Great location
Stayed 1 night in Oct 2024

8/10 Good

Carlos, Miramar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my third time staying at this hotel. I really like it because of the location, it is very close to the falls, and the staff is very friendly. The hotel needs remodeling, as both the rooms and the elevator have been in use for many years without being remodeled. Other than that, I really like this hotel and I think I will continue using it on my future trips to Niagara The Falls.
Stayed 4 nights in Oct 2024

8/10 Good

Patti

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Checkin we were early and usually have no issues with getting room early. This time it seemed we were bothering the person checking us in and were told wouldn’t be ready yet and finally the person checked or said they checked and not ready come back at 3 and maybe it would be ready but probably by 4 it would be ready. Gave us our parking pass and said hi for a walk or drink until it’s ready. Other wise our stay was good.
Stayed 2 nights in Oct 2024