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Sheraton Fallsview Hotel

4.0 star property

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Photo gallery for Sheraton Fallsview Hotel

Indoor pool, outdoor pool, open 8:00 AM to 10:00 PM, pool loungers
Point of interest
Point of interest
Premium bedding, in-room safe, desk, blackout curtains
Point of interest

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Pool
  • Room service

Explore the area

Map
5875 Falls Ave, Niagara Falls, ON, L2G3K7
  • Fallsview Indoor Waterpark
    ‪5 min walk‬
  • Casino Niagara
    ‪7 min walk‬
  • Fallsview Casino
    ‪17 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪36 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, Balcony (View)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking, Balcony (View)

  • 32 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Balcony (View)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking, Balcony (View)

  • 36 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (No View)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Non Smoking (No View)

  • 27 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking, City View

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 Queen Bed, Non Smoking, City View

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking (View)

Room, 2 Queen Beds, Non Smoking (View) | Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Non Smoking (View)

  • 27 sq m
  • Water view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Bathtub (View)

View from room

Room, 2 Queen Beds, Non Smoking, Bathtub (View)

  • 30 sq m
  • Water view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony (View)

View from room

Room, 2 Queen Beds, Non Smoking, Balcony (View)

  • 39 sq m
  • Water view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony (View)

View from room

Room, 2 Queen Beds, Non Smoking, Balcony (View)

  • 35 sq m
  • Water view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View | Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking, City View

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, City View

Room, 2 Queen Beds, Non Smoking, City View | Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Non Smoking, City View

  • 30 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Balcony (View)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed with Sofa bed, Non Smoking, Balcony (View)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking (View)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Non Smoking (View)

  • 30 sq m
  • Park view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Balcony (View)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed with Sofa bed, Non Smoking, Balcony (View)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Non Smoking (View)

Room, 1 Queen Bed with Sofa bed, Non Smoking (View) | Premium bedding, in-room safe, desk, blackout curtains

Room, 1 Queen Bed with Sofa bed, Non Smoking (View)

  • 24 sq m
  • Water view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

View from room

Embassy Suites by Hilton Niagara Falls Fallsview

  • Pool
  • Hot tub
  • Breakfast included
  • Restaurant
4.0 out of 5, Very good, (11768)
The price is €142
for 1 room
includes taxes & fees
20 Apr - 21 Apr
Embassy Suites by Hilton Niagara Falls Fallsview

About this property

Sheraton Fallsview Hotel

Family-friendly hotel with 2 restaurants and full-service spa
This smoke-free hotel features 2 restaurants, a full-service spa and a casino. Free WiFi in public areas and a free casino shuttle are also provided. Additionally, a water park (surcharge), an indoor pool and an outdoor pool are on-site. Housekeeping is available on request.
Sheraton Fallsview Hotel offers 669 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Televisions come with cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a water park (surcharge) and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the breakfast at Sheraton Fallsview Hotel. During your stay, you're just a quick walk from Clifton Hill. You'll find features such as free WiFi in public areas and a free casino shuttle, plus 2 restaurants.
  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at Massimo’s Italian, a fine-dining restaurant that serves Italian cuisine
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self-parking available for a fee
  • Splash around at the water park with a waterslide or swim in the indoor and outdoor pools
  • Indulge with hot stone massages, body treatments or aromatherapy at the spa
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym, mini golf and bicycles to rent
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Steps from Queen Victoria Park and Oakes Garden Theatre
  • Free casino shuttle service
Sheraton Fallsview Hotel offers its guests a full-service spa, a water park (surcharge), and a waterslide. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 18 meeting rooms. A casino, an outdoor pool, and an indoor pool are also featured at the family-friendly Sheraton Fallsview Hotel. For a fee, parking is available.

This 4-star Niagara Falls hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.
Massimo’s Italian – This fine-dining restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar.
Fallsview Buffet – This buffet restaurant only serves dinner. Open daily.
Breakfast Buffet on 13 – This buffet restaurant serves breakfast and lunch. Open daily.
Niagara Vines Lobby Wineb – This wine bar only serves dinner. Open daily.
Starbucks – This coffee shop serves breakfast and lunch. Open daily.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 15.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free casino shuttle
  • Parking on site (CAD 45 per night; includes in/out privileges)
  • Valet parking on site (CAD 65 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: CAD 42.95 for adults and CAD 21.48 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Breakfast Buffet on 13
  • Fallsview Buffet
  • Massimo’s Italian
  • Niagara Vines Lobby Wineb
  • Starbucks

Things to do

  • 1,700 slot machines
  • 24-hour gym
  • 40 gaming tables
  • Arcade/game room
  • Bicycle rentals
  • Casino (95,000 square foot of space)
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Shopping
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 18 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Lift (173 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CAD 42.95 for adults and from CAD 21.48 for children
  • Fee for in-room wireless Internet: CAD 15.95 per day (rates may vary)
  • Self-parking fee: CAD 45 per night (in/out privileges)
  • Valet parking fee: CAD 65 per night (in/out privileges)
  • Rollaway bed fee: CAD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Falls Sheraton
Sheraton Falls
Sheraton Hotel Falls
Niagara Falls Sheraton
Sheraton Hotel Niagara Falls
Sheraton Niagara Falls
Sheraton On The Falls Hotel Niagara Falls
Sheraton Falls Hotel Niagara Falls
Sheraton Falls Hotel
Sheraton Falls Niagara Falls
Sheraton On The Falls Hotel Niagara
Sheraton On The Falls
Sheraton On The Falls Hotel
Sheraton Fallsview Hotel Hotel
Sheraton Fallsview Hotel Niagara Falls
Sheraton Fallsview Hotel Hotel Niagara Falls

Sheraton Fallsview Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 3413 out of 6384 reviews
Rating 8 - Good. 1420 out of 6384 reviews
Rating 6 - Okay. 672 out of 6384 reviews
Rating 4 - Poor. 391 out of 6384 reviews
Rating 2 - Terrible. 488 out of 6384 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Tiffany

Liked: Cleanliness, staff & service
Good time, but noisy room
the room location was terrible, as it was the room 1938 that was right behind the elevators. It was extremely noisy, this room should not be rented out, and turned to a storage room or something. Or discounted heavily and described as a noisier room. Was delighted with the nice touches of the new years eve treats. Staff was great, property was pretty clean. A map would be nice, the place is pretty big.
Stayed 2 nights in Dec 2024

6/10 Okay

Sherin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient, I could have seen the fireworks and the waterfall from my room. However, when I got to the hotel, I was told by the guys in the temporary parking area that, if I am doing self parking I could not park and drop off my luggage. I did self parking so I parked and my family and I walked down to registration. When I registered, the guy at the desk told me that I can park in the temporary parking area and off load my luggage. I then go to my car and brought it to the temporary parking area, I was told again that I can not park in the temporary parking area, I should park on the road and off load my luggage. I then told him I registered and I was told I can park in the temporary parking area and off load my luggage. He allowed me to park and then took my car car keys . I when to my room only to get the wrong room number. I then when down to registion and get a new room number and I requested a crib for my daughter which came quickly. I then when back to the temporary parking area I saw a different guy and I asked for my keys I was given the wrong car keys, I then pointed out my keys. Around 12:00am the room was hot to hot to sleep my wife and I was up looking through the window opening the glass door to get some cool breeze. The next day I texted the hotel and a guy came and told us to keep the glass door open but we could not with our two year old daughter. I had stayed at that same hotel during COVID-19 and was Loved it, I don't known what happened now.
Stayed 3 nights in Dec 2024

10/10 Excellent

Charity

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for the falls
Stayed 1 night in Nov 2024

6/10 Okay

Arron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For $500 per night i shouldn't have to pay for parking on top of that Super long wait time in line to check in. Check in time later compared to other hotels
Stayed 1 night in Dec 2024

6/10 Okay

Valerie

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The parking costs too much money. The hotel was nice and staff members were nice.
Stayed 2 nights in Dec 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and helpful staff. The room was great, with an amazing view. Be sure to specify that you want a falls view room. We had #1967 and it had an awesome view.
Stayed 2 nights in Jan 2025

10/10 Excellent

Elliott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Erin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for visiting Niagara Falls. The views are phenomenal and the hotel has all the amenities needed. This was our 2nd stay and guarantee we will be back!
Stayed 3 nights in Jan 2025

10/10 Excellent

Maninder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Dec 2024

6/10 Okay

vinus

Travelled with family
Disliked: Property conditions & facilities
Too noisy at night and no nature day night inside the room.
Stayed 1 night in Dec 2024

10/10 Excellent

Ahmad, Milton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jan 2025

10/10 Excellent

Leeann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Less loud people in the room next
Stayed 2 nights in Dec 2024

10/10 Excellent

Rob

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sheraton Fallsview
Very beautiful hotel with many things to do. Water park, kids arcade, casino, shopping. Great for walking too. Parking was expensive.
Stayed 1 night in Jan 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Zeeshan

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Room 674 was terrible - the mattresses are EXCEPTIONALLY worn out. Horrible sleeping experience. we were without bath towels for the day despite requesting from the housekeeping staff twice and main lobby conceriege once - when i checked out, they said i did not inform anyone. overall would not recommend a stay at this place.
Stayed 2 nights in Dec 2024

8/10 Good

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a very comfortable stay. Very comfortable beds, well appointed rooms. Fallsview rooms had an incredible view of both American and Horseshoe Falls. In a great location, especially if you/your kids like Clifton Hill. All staff we interacted with were very pleasant, helpful and polite. Being one of the properties attached to the waterpark be prepared for noisy hallways (at any/all times of day). Parents who let their children run wild in the hallways should know better but unfortunately many don’t. We heard very young children running up and down the halls well past midnight. Beware the parking situation. There is a self park option (not at the hotel itself but at the Niagara Casino nearby). The total parking charge (self, not valet) was almost $110 after taxes!!! Having stayed in NF many times, we knew parking could be expensive but that far from the actual hotel we found it to be excessive. They don’t tell you how much parking is at check in, only ask if you require self parking or valet. In fairness to the lovely lady who checked us in, I should have asked but we’ve never paid that much in Niagara Falls!!! Left a very sour mark at the end of a very nice stay. There is a lot next to the Casino where friends parked that was only $20 per day. All in all a great stay. Next time we’ll park elsewhere ; )
Stayed 2 nights in Jan 2025

8/10 Good

Rose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Evelin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too noisy , we could hear the guest at the next room talking . We liked how it was closed to everything .
Stayed 1 night in Dec 2024

6/10 Okay

Bradley

Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Alexiy

Liked: Cleanliness, property conditions & facilities, room comfort
Great view, perfect location, poor service, taxes
The room was clean and neat, the view from the room and location were great. Staff was very helpful with checking in and getting us parked. The breakfast was good. But... It took a while to get a table, the place was noisy from children, the server was not very pleasant. It took a while to get a cup of tea and coffee. We got a smile from our server only when we had to sign the amount of tips to give. Next stay we would definitely skip the hotel's restaurant. Parking is very expensive ($80 per one night). The extra taxes...it should be mentioned during the check in. Super busy elevator ;(
Stayed 1 night in Jan 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Kelly

Stayed 1 night in Dec 2024

4/10 Poor

doron

Liked: Cleanliness
Washroom faucet broke Near elevator made loud sounds Charged me twice for same room
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Front desk services at check in and check out was disappointing!
Stayed 4 nights in Dec 2024