Sheraton Fallsview Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sheraton Fallsview Hotel

Indoor pool, outdoor pool, open 8:00 AM to 10:00 PM, pool loungers
Point of interest
Point of interest
Premium bedding, in-room safe, desk, blackout curtains
Point of interest

Reviews

8.2 out of 10

Very good

Popular amenities

  • Gym
  • Spa
  • Bar
  • Pool
  • Room service
  • Breakfast available

Explore the area

Map
5875 Falls Ave, Niagara Falls, ON, L2G3K7
  • Clifton Hill
    1 min walk
  • Sweet Jesus
    1 min walk
  • Niagara Falls, ON (XLV-Niagara Falls Train Station)
    3 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    36 min drive

Room options

Room, 1 King Bed, Balcony

  • 32 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Balcony

  • 36 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, No View

  • 27 sq m
  • Sleeps 5
  • 2 Queen Beds

Room, 1 Queen Bed, No View

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds

  • 27 sq m
  • Water view
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Bathtub

  • 30 sq m
  • Water view
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony

  • 39 sq m
  • Water view
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony

  • 35 sq m
  • Water view
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, City View

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, City View

  • 30 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Park View

  • 30 sq m
  • Park view
  • Sleeps 5
  • 2 Queen Beds

Room, 1 Queen Bed with Sofa bed

  • 24 sq m
  • Water view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Junior Studio Suite, 1 King Bed with Sofa bed, Corner (Corner)

  • 36 sq m
  • Water view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Sheraton Fallsview Hotel

Riverfront Niagara Falls hotel in Clifton Hill with 2 restaurants
This smoke-free hotel features 2 restaurants, a full-service spa and a casino. Free WiFi in public areas and a free casino shuttle are also provided. Additionally, a water park (surcharge), an indoor pool and an outdoor pool are on-site. Housekeeping is available on request.
Sheraton Fallsview Hotel offers 669 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Televisions come with cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a water park (surcharge) and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the breakfast at Sheraton Fallsview Hotel. During your stay, you're just a quick walk from Clifton Hill. You'll find features such as free WiFi in public areas and a free casino shuttle, plus 2 restaurants.
  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at Massimo’s Italian, a fine-dining restaurant that serves Italian cuisine
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self-parking available for a fee
  • Splash around at the water park with a waterslide or swim in the indoor and outdoor pools
  • Indulge with body wraps, body treatments or aromatherapy at the spa
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym, mini golf and bicycles to rent
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Steps from Queen Victoria Park and Oakes Garden Theatre
  • Free casino shuttle service
Sheraton Fallsview Hotel offers its guests a full-service spa, a water park (surcharge), and a waterslide. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 18 meeting rooms. A casino, an outdoor pool, and an indoor pool are also featured at the family-friendly Sheraton Fallsview Hotel. For a fee, parking is available.

This 4-star Niagara Falls hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.
Massimo’s Italian – This fine-dining restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar.
Fallsview Buffet – This buffet restaurant only serves dinner. Open daily.
Breakfast Buffet on 13 – This buffet restaurant serves breakfast and lunch. Open daily.
Niagara Vines Lobby Wineb – This wine bar only serves dinner. Open daily.
Starbucks – This coffee shop serves breakfast and lunch. Open daily.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 15.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free casino shuttle
  • Parking on site (CAD 45 per night; includes in/out privileges)
  • Valet parking on site (CAD 65 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: CAD 42.95 for adults and CAD 21.48 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Breakfast Buffet on 13
  • Fallsview Buffet
  • Massimo’s Italian
  • Niagara Vines Lobby Wineb
  • Starbucks

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 18 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Lift (173 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 22 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CAD 42.95 for adults and from CAD 21.48 for children
  • Fee for in-room wireless Internet: CAD 15.95 per day (rates may vary)
  • Self-parking fee: CAD 45 per night (in/out privileges)
  • Valet parking fee: CAD 65 per night (in/out privileges)
  • Rollaway bed fee: CAD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Falls Sheraton
Sheraton Falls
Sheraton Hotel Falls
Niagara Falls Sheraton
Sheraton Hotel Niagara Falls
Sheraton Niagara Falls
Sheraton On The Falls Hotel Niagara Falls
Sheraton Falls Hotel Niagara Falls
Sheraton Falls Hotel
Sheraton Falls Niagara Falls
Sheraton On The Falls Hotel Niagara
Sheraton On The Falls
Sheraton On The Falls Hotel
Sheraton Fallsview Hotel Hotel
Sheraton Fallsview Hotel Niagara Falls
Sheraton Fallsview Hotel Hotel Niagara Falls

Sheraton Fallsview Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 3281 out of 6249 reviews" "
Rating 8 - Good. 1395 out of 6249 reviews" "
Rating 6 - Okay. 669 out of 6249 reviews" "
Rating 4 - Poor. 404 out of 6249 reviews" "
Rating 2 - Terrible. 500 out of 6249 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

TELFAIR

Liked: Cleanliness, staff & service, property conditions & facilities
What great property. Right across the street from the Falls. Excellent time.😊
Stayed 3 nights in Aug 2024

8/10 Good

Robert, Massapequa

Liked: Cleanliness, staff & service, amenities
Hotel was nice with beautiful views from the higher floors. Service wss mixed. Originally did not get the room that I reserved/paid for. I called the front desk and the person that answered was neither polite nor helpful. After being told she couldnt help, I noticed a plumbing issue in tge bathroom. Called again, got someone else that wad friendly and moved us to another room (the one I originally paid extra for).
Stayed 4 nights in Jul 2024

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect stay and I can't wait to go back !
Stayed 4 nights in Sep 2024

8/10 Good

Jacek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Ron, Chaguanas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, the fallsview rooms would have been great to have but they were all booked. House keeping staff was amazing, we were on second floor. Gym was well equiped. Check in even with a long line was fast.
Stayed 3 nights in Sep 2024

10/10 Excellent

Bryant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Yoori

Travelled with partner
Liked: Cleanliness, staff & service
Crowd area
Stayed 2 nights in Sep 2024

8/10 Good

Katsuyuki

Travelled with family
Liked: Cleanliness, staff & service
A private party was held in the pool and very boisterous without any announcement, which annoyed us.
Stayed 2 nights in Sep 2024

10/10 Excellent

Janice

Travelled with group
Liked: Amenities
Stayed 2 nights in Sep 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Larisa Alexandra

Liked: Property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Ghislain

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Clarence

Stayed 3 nights in Sep 2024

6/10 Okay

Linda, Douglasville

Travelled with partner
Liked: Property conditions & facilities
Disliked: Amenities
We loved the king room and the view of the Falls, beautiful. The jetted tub was nice after walking a lot. LOL We did not need housekeeping the first few nights, however wanted it before the last night of our stay, to freshen the room. Seems we had to "request" housekeeping! We had taken the privacy door hanger off, which in every other hotel on the planet means, please refresh our room while we are out today. We were gone all day to come back and our room had not been touched. It was then time to take our showers, relax and prepare for the evening events. Did not want them coming in after 4:30-5 to clean to room. Disappointing at the response like it was my fault. No where was it posted we had to request rooms to be cleaned. Once during a 3 night stay for over $1200 you should be able to get your room cleaned. Room Service to get coffee in the morning was also a bust, Sunday they were closed altogether, had to dress and go down to Starbucks in the lobby to get coffee. Not happy! Just the little things, but we will not recommend or stay at this Sheraton again if we return to the area.
Stayed 3 nights in Sep 2024

10/10 Excellent

anthony, South dennis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was a perfect 2 day vaction. Wonderful hotel and view
Stayed 2 nights in Sep 2024

6/10 Okay

Amanda

Stayed 2 nights in Sep 2024

8/10 Good

Haruna

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
there are some flies inside rooms.
Stayed 1 night in Sep 2024

6/10 Okay

Patti

Travelled with partner
Liked: Staff & service
Good view of the falls. Street noise was very loud.
Stayed 5 nights in Sep 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was in walking distance for just about everything you'd want to see (and do) in Niagara Falls. Parking was a comparable to other locations but it was easy to get in and out of and to connect to the other locations not in walking distance. Fantastic experience.
Stayed 3 nights in Sep 2024

10/10 Excellent

Rigoberto, Portage

Stayed 3 nights in Aug 2024

10/10 Excellent

Jocelest, Winter Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accessible to all attractions! Definitely worth it.
Stayed 3 nights in Sep 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

mariano

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
w
Stayed 1 night in Sep 2024

6/10 Okay

Marguerita

Liked: Room comfort
Disliked: Property conditions & facilities
Good location
Location is good, the pool bar overlooking the falls was nice (only open part of the year) the rest of the hotel seemed very tired and in need of an upgrade including the lines and towels in room Garden View room had a view of the American falls if you leaned over the balcony
Stayed 2 nights in Sep 2024

10/10 Excellent

Rudo, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024