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The Giacomo, Ascend Hotel Collection

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Giacomo, Ascend Hotel Collection

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Lobby
Dining
Exterior
Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, down duvets, pillow-top beds, individually decorated

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • Housekeeping
  • Breakfast included
  • Laundry

Explore the area

Map
222 First Street, Niagara Falls, NY, 14303
  • Conference Center Niagara Falls
    2 min walk
  • Giacomo Breakfast Lounge
    1 min walk
  • Niagara Falls Station
    4 min drive
  • Niagara Falls, NY (IAG-Niagara Falls Intl.)
    17 min drive

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, individually decorated

Room, 1 King Bed, Accessible, Non Smoking

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Non Smoking 2 person Whirlpool in Bath

Premium bedding, down duvets, pillow-top beds, individually decorated

Standard King Non Smoking 2 person Whirlpool in Bath

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, down duvets, pillow-top beds, individually decorated

Suite, 1 King Bed with Sofa bed, Non Smoking

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Fireplace

Premium bedding, down duvets, pillow-top beds, individually decorated

Room, 1 King Bed, Accessible, Fireplace

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Fireplace)

Premium bedding, down duvets, pillow-top beds, individually decorated

Standard Room, 1 King Bed, Non Smoking (Fireplace)

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Premium bedding, down duvets, pillow-top beds, individually decorated

Suite, Multiple Beds, Non Smoking

  • City view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, down duvets, pillow-top beds, individually decorated

Standard Room, 2 Queen Beds, Non Smoking

  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard King Non Smoking 2 person Whirlpool in Bath with Fireplace

Standard King Non Smoking 2 person Whirlpool in Bath with Fireplace | Premium bedding, down duvets, pillow-top beds, individually decorated

Standard King Non Smoking 2 person Whirlpool in Bath with Fireplace

  • 24 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Jacuzzi

Premium bedding, down duvets, pillow-top beds, individually decorated

Standard Room, 1 King Bed, Jacuzzi

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Fireplace

Premium bedding, down duvets, pillow-top beds, individually decorated

Standard Room, 1 King Bed, Fireplace

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, down duvets, pillow-top beds, individually decorated

Standard Room, 1 King Bed, Non Smoking

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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Exterior

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includes taxes & fees
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About this property

The Giacomo, Ascend Hotel Collection

Art Deco Niagara Falls hotel in Downtown Niagara Falls with free breakfast
Along with a 24-hour fitness centre, this hotel has a bar/lounge and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a microwave in a common area, dry cleaning and a 24-hour front desk.
The Giacomo, Ascend Hotel Collection offers 41 accommodations with free newspapers and complimentary bottles of water. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, dressing gowns, slippers and designer toiletries.

This Niagara Falls hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at The Giacomo, Ascend Hotel Collection gets good marks from our customers. During your stay, you're just a quick walk from Seneca Niagara Resort & Casino. You'll find features such as free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Relax with a drink at the lobby lounge
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests like the accommodation for the comfy beds, spaciousness and overall comfort
  • Just a 4-minute walk from Seneca Niagara Resort & Casino and 5 minutes on foot from Niagara Falls State Park
  • Pets welcome for a fee (restrictions apply)
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly The Giacomo, Ascend Hotel Collection. Self parking is free.

Guests are served a free buffet breakfast daily from 8:00 AM to 10:30 AM.
Room service (during limited hours) is available.

Languages

English, French, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking within 3 metres
  • Free secured self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • Coffee and tea in common areas

Family friendly

  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (64 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways
  • Lever door handles
  • Lift (104 centimetre wide door)
  • Portable shower seat
  • Roll-in shower (206 centimetre wide)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (79 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Built in 1929
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per day
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival.

We should mention

  • One child aged 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Giacomo Hotel
Giacomo Hotel Niagara Falls
Giacomo Niagara Falls
The Giacomo Hotel Niagara Falls
Giacomo
The Giacomo, Ascend Collection
The Giacomo, Ascend Hotel Collection Hotel
The Giacomo An Ascend Hotel Collection Member
The Giacomo, Ascend Hotel Collection Niagara Falls
The Giacomo, Ascend Hotel Collection Hotel Niagara Falls

The Giacomo, Ascend Hotel Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 549 out of 1001 reviews" "
Rating 8 - Good. 240 out of 1001 reviews" "
Rating 6 - Okay. 122 out of 1001 reviews" "
Rating 4 - Poor. 49 out of 1001 reviews" "
Rating 2 - Terrible. 41 out of 1001 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Edward

Travelled with partner
We thought the hotel was nice. Only complaint is that the breakfast was not good. Everything tasted like it was pre-made and heated in a microwave. The bacon today was barely cooked.
Stayed 2 nights in Sep 2024

10/10 Excellent

Faith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful historic hotel
My only regret is that we only had one night in this beautiful historic hotel. Our room was huge with a corner fireplace and several windows. We walked to Niagara Falls from the hotel and loved the free secure parking lot we could leave our car in. There is a lounge on the 18th floor to watch fireworks from! The bar was beautiful with several cozy seating areas. We enjoyed the complimentary breakfast, especially the blueberry topping for our French toast! I will be recommending this hotel to anyone headed this way and hope to stay here again 💕
Stayed 1 night in Sep 2024

6/10 Okay

Myra

Stayed 4 nights in Aug 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness
Loved the boutique feel, however when got to room the first thing I pulled bedding back and there was hair on the sheets, I continued into the bathroom and there was more hair in the shower. The commode seat needed to be replaced b/c the vinyl was flaking off. Mattress had dips on both sides to the point you pretty much rolled out of the bed. The climate controlled unit made a gurgling sound all night along with some other loud noise ever so often. The fruit particularly the cantaloupe and pineapple at breakfast were beyond ripe.
Stayed 2 nights in Sep 2024

10/10 Excellent

Catherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming perfect location must stay
Incredible view of fireworks indoors 19th floor. Wonderful staff and friendly guests. Nice bar and yummy cookies. I was alone single woman and I felt safe. Excellent secured parking. I will definitely stay again. A charming convenient short walk to everything. I wish they had a hot tub, that is the only thing missing. Charming king bedroom and nice shower.
Stayed 1 night in Sep 2024

4/10 Poor

Joyce

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

José

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very affordable and great staff, also near to the Niagara Falls area , I love it ❤️
Stayed 3 nights in Sep 2024

6/10 Okay

Sarah

Travelled with partner
Liked: Staff & service
Well prepared complimentary breakfast. Staff was friendly, Room was not well cleaned.
Stayed 3 nights in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully restored turn of the century property AND reasonably priced! Clean, quiet and comfortable.
Stayed 1 night in Sep 2024

2/10 Terrible

Vickie

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
You advertise an amenities that the hotel does not offer and that was one of the reasons I chose the hotel. I booked three rooms in the same issues were among my friends. Our rooms were not cleaned daily. We had to get our own towels and supplies on aYou advertise an amenities that the hotel does not offer and that was one of the reasons I chose the hotel. I booked three rooms in the same issues were among my friends. Our rooms were not cleaned daily. We had to get our own towels and supplies on a daily basis. They did not clean our rooms on a daily basis or even make up our beds on a daily basis. It was a pure beating. our room keys had to be re-keyed on a daily basis. Expedia advertised upgrading to Cityview room. They do not offer that I looked at bricks when I brought it to their attention they said they do not offer that that was Expedia. Expedia advertised hot tub. They do not have one highly highly disappointed. And would like a response back.
Stayed 5 nights in Sep 2024

10/10 Excellent

Kenneth, Waterloo

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
So close to the falls. Nice old hotel, very friendly and helpful staff!
Stayed 2 nights in Sep 2024

8/10 Good

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
The thing I liked most was location location location!!
Stayed 2 nights in Aug 2024

8/10 Good

Kelly

Stayed 2 nights in Aug 2024

6/10 Okay

Mona

Stayed 4 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Varida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Niagara State park
Stayed 2 nights in Aug 2024

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient
Stayed 2 nights in Aug 2024

10/10 Excellent

Renee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at the Giacomo was a great experience. Staff was friendly, room was clean and the Breakfast attendants were both very polite, food was very tasty! We didn’t get a chance to experience the luxurious bath robs but we truly enjoyed our stay. Thanks for a great stay! See you again in future endeavors!
Stayed 1 night in Aug 2024

6/10 Okay

Ajay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at the Giacomo Hotel.
Stayed 1 night in Aug 2024

6/10 Okay

Jonathan

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Aug 2024

8/10 Good

Erik

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is beautiful. Very swanky. Staff was fantastic. Main bed was very comfortable! Breakfast was ok. Nothing spectacular by any means and finding a seat was rough for a family of four. If you are traveling as a family, please get a room that is more than one bed. The pullout couch was incredibly uncomfortable. The 19th floor was a treat though as was the bar area! 100% would recommend being aware of the bed situation.
Stayed 1 night in Aug 2024

8/10 Good

Mick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spook Central
We had an anniversary trip and this hotel was awesome. The room was pretty spacious and the fireplace and whirlpool bath were just what we needed. Comfy bed and breakfast was pretty good however the sun was beating right in where we sat and it’d be nice if they had blinds. The parking across the street was fine and it’s gated which was nice to not have to worry about the car. Staff was super friendly. The decor is very nice. Very cool looking hotel. We nicknamed it Spook Central for Ghostbusters. Definitely would stay again. Walking distance to the Falls was about 10 minutes and was easy to find. Some decent restaurants nearby. We are planning to come back very soon!
Stayed 1 night in Aug 2024

6/10 Okay

Edward

Liked: Cleanliness
Stayed 2 nights in Aug 2024