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White Oaks Resort & Spa

5.0 star property

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Photo gallery for White Oaks Resort & Spa

Premium bedding, pillow-top beds, minibar, in-room safe
Reception
Front of property – evening/night
Interior
Luxury Deluxe Suite | Premium bedding, pillow-top beds, minibar, in-room safe

Reviews

9.6 out of 10
Exceptional

Popular amenities

Explore the area

Map
253 Taylor Rd, Niagara-on-the-Lake, ON, L0S1J0
  • Outlet Collection at Niagara
    ‪1 min walk‬
  • Niagara College Niagara-on-the-Lake Campus
    ‪4 min walk‬
  • Royal Niagara Golf Club
    ‪12 min walk‬
  • St. Catharines, ON (YCM-Niagara District)
    ‪6 min drive‬

Room options

View all photos for Luxury Executive Suite, 1 King Bed

Luxury Executive Suite, 1 King Bed | Premium bedding, pillow-top beds, minibar, in-room safe

Luxury Executive Suite, 1 King Bed

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds | Premium bedding, pillow-top beds, minibar, in-room safe

Superior Double Room, 2 Double Beds

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Deluxe Suite

Luxury Deluxe Suite | Premium bedding, pillow-top beds, minibar, in-room safe

Luxury Deluxe Suite

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Tower

Premium bedding, pillow-top beds, minibar, in-room safe

Standard Room, 2 Queen Beds, Tower

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, pillow-top beds, minibar, in-room safe

Superior Room, 1 King Bed

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

White Oaks Resort & Spa

Eco-certified Niagara-on-the-Lake resort in Glendale with 3 restaurants
Along with 3 restaurants, this smoke-free resort has a full-service spa and an indoor pool. Additionally, a health club, a bar/lounge and a snack bar/deli are on-site.
White Oaks Resort & Spa offers 220 accommodations with minibars and a safe. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels and pay-per-view films.

Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries. This Niagara-on-the-Lake resort provides wireless Internet access for a surcharge. Additionally, rooms include coffee/tea makers and a hairdryer. Fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

3 indoor tennis courts and a health club are featured at the resort. An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Spa at White Oaks has couples treatment room(s). Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a hot tub. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.
Our customers tell us that they can't get enough of the comfortable beds at White Oaks Resort & Spa. During your stay, you're just a quick walk from Outlet Collection at Niagara. Enjoy features like 3 restaurants, a full-service spa and an indoor pool.
  • Drinking and dining options include 3 restaurants, a coffee shop and a bar/lounge
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with massages, body wraps or manicures and pedicures at The Spa at White Oaks
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes 3 indoor tennis courts, a gym and a steam room
  • Guests really like the accommodation for the comfy beds and cleanliness
  • 10 minutes by car from Clifton Hill and 10 minutes from Fallsview Casino
  • Local-area and shopping centre shuttle service available for a fee
White Oaks Resort & Spa offers its guests a full-service spa, indoor tennis courts, and an indoor pool. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee.

A business centre and meeting rooms are available. A health club, a hot tub, and a sauna are also featured at the eco-certified White Oaks Resort & Spa. Parking is available for a fee.

This Niagara-on-the-Lake resort is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7 AM to 11:00 AM.
LIV – This fine-dining restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Play Bar & Grill – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Grow Kitchen & Cafe – This café serves breakfast, lunch and light fare. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 15 per night)
  • Available in some public areas: WiFi (CAD 15 per night)

Parking and transport

  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Parking on site (CAD 15 per day)
  • Valet parking on site (CAD 20 per day)
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7 AM to 11:00 AM for a fee: CAD 18 to 30 for adults and CAD 8 to 25 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Grow Kitchen & Cafe
  • LIV
  • Play Bar & Grill

Things to do

  • 18-hole adjacent golf course
  • 3 indoor tennis courts
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Spa tub
  • Steam room
  • Tennis lessons
  • Volleyball
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Refrigerator on request
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CAD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 50.00 per night
  • Resort fee: CAD 16.95 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Parking
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 18 to 30 for adults and CAD 8 to 25 for children
  • Fee for in-room wireless Internet: CAD 15 per night (rates may vary)
  • Fee for wireless Internet in public areas: CAD 15 per night (rates may vary)
  • Self-parking fee: CAD 15 per day
  • Valet parking fee: CAD 20 per day
  • Late check-out fee: CAD 50 (subject to availability)
  • An in-room refrigerator is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number 105670954RT0001

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from Canada Select.

Property is also known as

White Oaks
White Oaks Niagara-on-the-Lake
White Oaks Resort
White Oaks Resort Niagara-on-the-Lake
White Oak Resort Anbd Spa
White Oaks Hotel Niagara-On-The-Lake
White Oaks Spa
White Oaks Conference Resort And Spa
White Oaks Conference Hotel
Niagara On The Lake White Oaks
White Oaks Resort Spa
White Oaks Resort & Spa Resort
White Oaks Resort & Spa Niagara-on-the-Lake
White Oaks Resort & Spa Resort Niagara-on-the-Lake

White Oaks Resort & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1507 out of 1887 reviews
Rating 8 - Good. 281 out of 1887 reviews
Rating 6 - Okay. 66 out of 1887 reviews
Rating 4 - Poor. 16 out of 1887 reviews
Rating 2 - Terrible. 17 out of 1887 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Albert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above and Beyond the Call of Duty.
From the moment we arrived by the parking lot, in the lobby, guest services, bell person, all of the on-site amenities(The Club is Amazing!), every point of contacts are are all 5 star levels. We've been travelling all over North America from 3 stars - 5 stars and this is the one that we call our reference point for all around services. Been here more than a few times to celebrate birthdays and weekend getaways with the families, and definitely looking forward to come back again in the future.
Stayed 2 nights in Nov 2024

10/10 Excellent

Vanessajane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and ambience the moment you walk in is great! The main lobby was already decorated for the holidays and it was beautiful, the employees are so helpful and absolutely felt welcomed. This time around we weren't able to use the facilities because we were out and about exploring but we are definitely coming back next time.
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Iveta

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Tracy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
8th annual girls shopping trip. Never disappoints.
Stayed 1 night in Nov 2024

8/10 Good

Alec

Stayed 1 night in Nov 2024

10/10 Excellent

Mike

Stayed 1 night in Nov 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean property, excellent amenities and friendly staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Dusty

Stayed 1 night in Nov 2024

2/10 Terrible

Najibullah

Disliked: Cleanliness, staff & service, property conditions & facilities
One of the bed sheet had a blood stain which I was disgusted. Y!! When I brought this to the management attention, they were trying to Ignore the issue by offering me a meal!!
Stayed 1 night in Nov 2024

10/10 Excellent

Daphne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place
Stayed 1 night in Nov 2024

10/10 Excellent

Robyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great experience!
White Oaks is always a great time. Everyone that works there is so friendly :). The place is clean and comfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

Mary

Travelled with group
Liked: Amenities
This is by far one of my favourite hotel. The staff are so friendly and wonderful. The service is top notch, the hotel rooms are clean, and it’s right across from the outlets. It’s a win-win!
Stayed 1 night in Nov 2024

2/10 Terrible

Najibullah

Disliked: Cleanliness, staff & service, property conditions & facilities
One of the bed sheet had a blood stain which I was disgusted. Y!! When I brought this to the management attention, they were trying to Ignore the issue by offering me a meal!!
Stayed 1 night in Nov 2024

10/10 Excellent

Ke'Chara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and very clean and comfortable suite
Stayed 3 nights in Oct 2024

8/10 Good

Jill

Stayed 1 night in Nov 2024

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great spot for shopping at the outlets or visiting wineries. We love the health club and the dining options too. We had wonderful treatments at the spa during a previous stay. Returning next month for holiday winery events!
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend away
Excellent stay this weekend with superb service from the check-in, room care and dining. Also enjoyed the pool area. Special thanks to Rocco and team for giving us that special attention as well.
Stayed 2 nights in Nov 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Bradley, Paris

Liked: Cleanliness, staff & service, property conditions & facilities
Me likey
Stayed 1 night in Sep 2024

8/10 Good

Lisa

Business traveller
The food here is top notch every time
Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service comfort an amenities
Stayed 1 night in Nov 2024

10/10 Excellent

Jodie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a nice time at this hotel.
Stayed 1 night in Nov 2024

4/10 Poor

Margarita

Stayed 2 nights in Sep 2024