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Best Western Niantic - New London/Mystic Area

2.5 star property

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Lobby
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only) | Desk, laptop workspace, iron/ironing board, free cots/infant beds
Desk, laptop workspace, iron/ironing board, free cots/infant beds
Lobby
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
265 Flanders Road, Niantic, CT, 06357
  • Flanders Plaza Shopping Center
    ‪15 min walk‬
  • Hole-in-the-Wall Beach
    ‪10 min drive‬
  • McCook Point Beach
    ‪12 min drive‬
  • New London, CT (GON-Groton - New London)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Shower Only)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking, Jetted Tub (Shower Only)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only) | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only;Larger Room)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only;Larger Room)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (Shower Only;with Sofabed)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking, Kitchenette (Shower Only;with Sofabed)

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Sleep Inn & Suites Niantic

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, (1001)
The price is €104
for 1 room
includes taxes & fees
21 Feb - 22 Feb
Sleep Inn & Suites Niantic

About this property

Best Western Niantic - New London/Mystic Area

Hotel in Niantic with 24-hour fitness centre and 24-hour front desk
Along with a 24-hour fitness centre, this hotel has a business centre and a meeting room. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and a banquet hall.
Best Western Niantic - New London/Mystic Area offers 93 accommodations with coffee/tea makers and a hairdryer. Televisions come with satellite channels and Netflix. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Niantic hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at Best Western Niantic - New London/Mystic Area, you'll be within walking distance of Flanders Plaza Shopping Center. Free WiFi in public areas, free self-parking and a 24-hour gym are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking and Motorhome/coach/lorry parking
  • Self-service breakfast served daily for a fee
  • Amenities include a business centre, a meeting room and laundry facilities
  • On-site recreation includes a 24-hour gym
  • 15 minutes on foot from Flanders Plaza Shopping Center and a 3-minute drive from Cedar Ridge Golf Course
  • Pets welcome for a fee (restrictions apply)
Public spaces have free WiFi. A business centre and a meeting room are available. A 24-hour fitness centre, a vending machine, and laundry facilities are also featured at the business-friendly Best Western Niantic - New London/Mystic Area. Self parking is free.

Smoking is allowed in designated areas at this Niantic hotel.

For a fee, guests can enjoy a self-service breakfast daily from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily self-serve breakfast available 7:00 AM to 10:00 AM for a fee

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • 50-inch TV with satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from July 19 2024 to May 22 2025 (dates subject to change):
  • Laundry facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per accommodation, per night, plus a deposit of USD 150.00 per stay
  • Maximum 2 (weight limit: 80 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 30.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Niantic Motel
Niantic Motel
Best Western Niantic Inn
Niantic New London Mystic Area
Best Western Niantic New London/Mystic Area
Best Western Niantic - New London/Mystic Area Hotel
Best Western Niantic - New London/Mystic Area Niantic
Best Western Niantic - New London/Mystic Area Hotel Niantic

Best Western Niantic - New London/Mystic Area Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 76 out of 115 reviews
Rating 8 - Good. 26 out of 115 reviews
Rating 6 - Okay. 11 out of 115 reviews
Rating 4 - Poor. 0 out of 115 reviews
Rating 2 - Terrible. 2 out of 115 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value. Room had a “new-sterile” feel to it, not very soothing. It was my second visit and I would go back again.
Stayed 1 night in Nov 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and hotel are fabulous! The people who live in the hotel are noisy and rude. Slamming doors and yelling and fighting drunk in the hallways.
Stayed 6 nights in Oct 2024

10/10 Excellent

Jeremiah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2024

6/10 Okay

Chris

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
To be honest, the place seems new and it was certainly clean. But, there were some setbacks. Lobby bathroom was out of service (so someone in our party has to wait until we checked in and got into our room after a long drive), ice machine on our floor was off (and/or out of service) and the TV in our room was not working and the only employee on staff was unable to connect it to the cable service. Just basic inconveniences. The room was clean and modern. But, those basic amenities were not met.
Stayed 1 night in Nov 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, good breakfast, gym, clean, a little tricky with construction going on at entrance
Stayed 2 nights in Oct 2024

10/10 Excellent

Leo, West Chester

Stayed 2 nights in Oct 2024

10/10 Excellent

Marguerite

Stayed 1 night in Oct 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They need better coffee
Stayed 1 night in Oct 2024

10/10 Excellent

PATRICIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Lourdes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly. The place is very clean.
Stayed 1 night in Oct 2024

10/10 Excellent

Ava

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
We will never stay anywhere but a best western! When our air bnb we rented ended up being disgusting, we were able to book a full stay the day of at best western for a very reasonable price!! Everything in the hotel was very clean and well kept! The breakfast they had was also good. I cannot say enough good things about this hotel.
Stayed 3 nights in Oct 2024

8/10 Good

Kerri

Stayed 1 night in Oct 2024

8/10 Good

Claudia, Shelton

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very basic-no decor, dimly lit, walls very thin, so noisy. Clean, lots of hot water, bed comfortable. Very convenient for shopping, restaurants.
Stayed 4 nights in Oct 2024

10/10 Excellent

Ashley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in New London for an event that was in Clinton CT 20 min away. This hotel should have 4 stars. Renovation is stellar. Dont read in to the older reviews, look at the new ones. Best bang for my buck- no doubt about it. I will most definitely stay here again if their prices stay the same. Rarely do i stay somewhere and feel like what i spent was worth it. There wasnt even any dust on the handicap rails in the bathroom. They legit clean all the things. I didnt think to take a pic of the room itself but i am PICKY and i assure you, the room was clean. 4 stars for area around bc there was construction going on at the entrance (the city was doing road work- no fault of the hotel) and pulling in was a little tight and confusing. Again, no fault of the hotel itself. Other businesses were also affected by the road work. If i knew exactly when my next stay was, id have booked the room before i even checked out that morning. 11am checkout & 3pm check in.
Stayed 1 night in Oct 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room
Staff was very helpful and room was great!
Stayed 1 night in Oct 2024

8/10 Good

Agnelo, Somerset

Liked: Amenities
New Property Very well designed rooms Nice breakfast
Stayed 2 nights in Oct 2024

8/10 Good

Jacob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is not the greatest right now because of all the construction. However, the property was remodeled recently and it is very nice and clean and the staff was helpful and friendly for the most part. However, we ran out of toilet paper on our second night there and apparently only housekeeping has access to toilet paper, so we had to make a last minute run to Walmart before they closed for the day so we could have toilet paper for the night, which was inconvenient as we were getting ready to go to bed for the night. Other than that we had no.complaints.
Stayed 3 nights in Sep 2024

10/10 Excellent

Keyshla

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was spotless. Bathroom, terrific water pressure, etc.
Stayed 1 night in Oct 2024

6/10 Okay

Judah

Liked: Property conditions & facilities
Only there for one night. No major issues. Our stay was fine.
Stayed 1 night in Oct 2024

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Modern clean establishment.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This area is under heavy construction at the moment so that made it a bit harder to access than it would have but the property was comfortable and clean. Breakfast was meh.
Stayed 1 night in Sep 2024

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Sep 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is newly renovated and is very clean. The outside view and around building is a mess right now due to renovations I believe. You can hear a lot in the room bc the walls seem thin and not insulated. But overall, nice Best Western.
Stayed 1 night in Sep 2024