Courtyard by Marriott Norfolk Downtown

3.0 star property

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Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board
Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board
Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board
Room, 1 King Bed (Mobility/Hearing Accessible, Tub) | Bathroom | Combined shower/bathtub, free toiletries, hair dryer, towels
Breakfast and dinner served, American cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Hot tub
  • Parking available
  • Gym
  • 24/7 front desk

Explore the area

Map
520 Plume street, Norfolk, VA, 23510
  • Waterside District
    ‪6 min walk‬
  • USS Wisconsin BB-64
    ‪7 min walk‬
  • Nauticus National Maritime Center
    ‪7 min walk‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪14 min drive‬

Room options

Room, 1 King Bed

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds (Hearing Accessible)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Non Smoking

  • 19 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, Multiple Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Courtyard by Marriott Norfolk Downtown

Hotel with a 24-hour fitness centre, a short walk to Waterside District
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Change of towels is available on request
Courtyard by Marriott Norfolk Downtown offers 140 accommodations with coffee/tea makers and complimentary newspapers. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Norfolk hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Courtyard by Marriott Norfolk Downtown. During your stay, you're just a quick walk from Waterside District. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at The Bistro, a bistro that serves American cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 1-minute drive from Waterside District and 13 minutes from Naval Station Norfolk
Courtyard by Marriott Norfolk Downtown offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 4 meeting rooms are available. Event space at this hotel measures 2992 square feet (278 square metres) and includes conference space. A vending machine, gift shops/newsstands, and a garden are also featured at the business-friendly Courtyard by Marriott Norfolk Downtown. Parking is available for a fee.

This 3-star Norfolk hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
The Bistro – This bistro specialises in American cuisine and serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 25 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 2 to 20 for adults and USD 2 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • 24-hour gym
  • Indoor pool
  • Spa tub

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Wedding services

Business services

  • 2,992 square feet of conference space
  • 24-hour business centre
  • 4 meeting rooms
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 2 to 20 for adults and USD 2 to 20 for children
  • Valet parking fee: USD 25 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Hotel Norfolk Downtown
Courtyard Marriott Norfolk Downtown
Courtyard Norfolk Downtown
Marriott Norfolk Downtown
Courtyard Norfolk Downtown Hotel Norfolk
Courtyard By Marriott Norfolk
Courtyard Marriott Norfolk Downtown Hotel
Courtyard by Marriott Norfolk Downtown Hotel
Courtyard by Marriott Norfolk Downtown Norfolk
Courtyard by Marriott Norfolk Downtown Hotel Norfolk

Courtyard by Marriott Norfolk Downtown Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 473 out of 1004 reviews
Rating 8 - Good. 283 out of 1004 reviews
Rating 6 - Okay. 111 out of 1004 reviews
Rating 4 - Poor. 82 out of 1004 reviews
Rating 2 - Terrible. 55 out of 1004 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Antoine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Timothy

Disliked: Cleanliness, property conditions & facilities, room comfort
Need to be up-to-date very very clean
It was very horrible due to the fact, stains all over the couch in the room. Hair and debris all over the back part of the Mattress and boxspring. Would never stay there again.
Stayed 2 nights in Nov 2024

6/10 Okay

melissa

Stayed 1 night in Nov 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location of this hotel is perfect for visiting downtown Norfolk. You can walk to many restaurants and attractions. The staff was very friendly and helpful and made the weekend one we won’t forget.
Stayed 2 nights in Nov 2024

10/10 Excellent

Herbert

Liked: Cleanliness, amenities, property conditions & facilities
Good property in excellent location. Desk people were very professional.
Stayed 1 night in Sep 2024

8/10 Good

Jennifer

Travelled with family
Stayed 3 nights in Nov 2024

10/10 Excellent

Melissa, Beaufort

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very clean and convenient. The staff was Grade A!
Stayed 1 night in Nov 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent place. Close to many things. Wished the nice machine worked on my floor. Took me 3 floors to find one that worked.
Stayed 2 nights in Nov 2024

6/10 Okay

Donna

Stayed 1 night in Oct 2024

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, and the staff was friendly. However, there were no great food options or a bar; it was more of a bistro type.
Stayed 4 nights in Nov 2024

10/10 Excellent

Harvey

Travelled with family
Stayed 1 night in Nov 2024

2/10 Terrible

felice

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Old and terrible, room wasn't well cleaned. Last time I would ever stay there.
Stayed 1 night in Nov 2024

4/10 Poor

Karolina

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a very good experience. The room smelled like mildew, it was dirty (I found dirty dental pick in the bathroom), couch stained, carpet dirty. Tv wasn’t working, we asked to get it fixed but no one showed up. We would not stay there again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall experience was amazing.
Stayed 2 nights in Nov 2024

4/10 Poor

Porsha

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was wonderful but the property was horrible!! The guests were loud tthroughout the hall way all night, the elevator kept getting stuck and let’s not mention having to shower in a different room because my shower was broken. THANK YOU Kay, jermaine and Donna for exceptional customer service!! They were the saving grace of this stay!
Stayed 1 night in Nov 2024

10/10 Excellent

MAURICE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were friendly
Stayed 1 night in Nov 2024

8/10 Good

Kimberly

Stayed 1 night in Jun 2024

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Hartwell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

HERBERT, RALEIGH

Travelled with family and small children
Liked: Cleanliness, staff & service
Nice location.
Stayed 2 nights in Nov 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

Akeita

Liked: Cleanliness, staff & service, property conditions & facilities
Besides the jacuzzi out of service during my stay, my experience was good! Staff was excellent and the manager compensated me and two guess with breakfast! I Will recommend my family and friends to stay at this location.
Stayed 1 night in Aug 2024

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024