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Courtyard by Marriott Norfolk Downtown

3.0 star property

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Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board
Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board
Room, 1 King Bed (Mobility/Hearing Accessible, Tub) | Bathroom | Combined shower/bathtub, free toiletries, hair dryer, towels
Breakfast and dinner served, American cuisine
Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Hot tub
  • Parking available
  • Gym
  • 24/7 front desk

Explore the area

Map
520 Plume street, Norfolk, VA, 23510
  • Waterside District
    ‪6 min walk‬
  • Chrysler Hall
    ‪12 min walk‬
  • Norfolk Scope
    ‪17 min walk‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds (Hearing Accessible)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed with Sofa bed, Non Smoking

  • 19 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, Multiple Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

View from property

Sheraton Norfolk Waterside Hotel

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.0 out of 5, Very good, (1006)
The price is €180
for 1 room
includes taxes & fees
29 Apr - 30 Apr
Sheraton Norfolk Waterside Hotel

About this property

Courtyard by Marriott Norfolk Downtown

Hotel with a 24-hour fitness centre, a short walk to Waterside District
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Change of towels is available on request
Courtyard by Marriott Norfolk Downtown offers 140 accommodations with coffee/tea makers and complimentary newspapers. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Norfolk hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Courtyard by Marriott Norfolk Downtown. During your stay, you're just a quick walk from Waterside District. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at The Bistro, a bistro that serves American cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 1-minute drive from Waterside District and 11 minutes from Virginia Beach Town Center
Courtyard by Marriott Norfolk Downtown offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 4 meeting rooms are available. Event space at this hotel measures 2992 square feet (278 square metres) and includes conference space. A vending machine, gift shops/newsstands, and a garden are also featured at the business-friendly Courtyard by Marriott Norfolk Downtown. Parking is available for a fee.

This 3-star Norfolk hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
The Bistro – This bistro specialises in American cuisine and serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 25 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 2 to 20 for adults and USD 2 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Wedding services

Business services

  • 2,992 square feet of conference space
  • 24-hour business centre
  • 4 meeting rooms
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 2 to 20 for adults and USD 2 to 20 for children
  • Valet parking fee: USD 25 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Hotel Norfolk Downtown
Courtyard Marriott Norfolk Downtown
Courtyard Norfolk Downtown
Marriott Norfolk Downtown
Courtyard Norfolk Downtown Hotel Norfolk
Courtyard By Marriott Norfolk
Courtyard Marriott Norfolk Downtown Hotel
Courtyard by Marriott Norfolk Downtown Hotel
Courtyard by Marriott Norfolk Downtown Norfolk
Courtyard by Marriott Norfolk Downtown Hotel Norfolk

Courtyard by Marriott Norfolk Downtown Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 467 out of 1001 reviews
Rating 8 - Good. 283 out of 1001 reviews
Rating 6 - Okay. 109 out of 1001 reviews
Rating 4 - Poor. 83 out of 1001 reviews
Rating 2 - Terrible. 59 out of 1001 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Claude

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Norfolk
We had tickets to a comedian and chose this hotel because of the location to attractions. Everyone was helpful and friendly from the time we checked in to the time we got coffee. The bed was huge and comfy and the room was spacious. I would recommend if you're in Norfolk.
Stayed 1 night in Jan 2025

2/10 Terrible

Andrew

Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Disappointing
I booked this hotel mostly for the hot tub. When I arrived, I learned it was down and that the pool would be ice cold. I was told I could use the facilities at a sister property, but theirs was down too. The bed was not comfortable. The shower and tub were old and had mildew/mold.
Stayed 1 night in Jan 2025

2/10 Terrible

Omar

Stayed 10 nights in Dec 2024

2/10 Terrible

Min Carolyn J

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Needed A Break but Got Disappointed
The room was cold even when the maintenance drpt csn to adjust the heat. The water in bathroom shower went total cold while my husband was in it. The TV wS having some problems they hsd to fixed that. The room seem to have a ordor like the room had been shut up for awhile. We checked out the same day.
Stayed 2 nights in Jan 2025

10/10 Excellent

DAVID

Stayed 1 night in Dec 2024

4/10 Poor

Nicole

Disliked: Cleanliness
Stayed 3 nights in Dec 2024

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay here for New Year's Eve! It was only a 5 minute walk to the party at The Main Hotel and a lot less expensive than the other downtown hotels. The room was very clean and in good condition. However, the staff members (front desk and valet employees) made our stay really great! We had a friend meeting us just to go to the party at The Main. When we asked at the front desk for the location of the nearest public garage to let her know the best place to park, they offered to let her valet park at the hotel for free! I would definitely stay here again.
Stayed 1 night in Dec 2024

10/10 Excellent

aleya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Charles, Bealeton

Stayed 1 night in Dec 2024

4/10 Poor

Solomon

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
This was not a fun stay at all, there was no easy parking had to valet which was pricy. Heat didn’t work good, i wouldn’t recommend
Stayed 1 night in Dec 2024

10/10 Excellent

jaslynn

i
Stayed 2 nights in Dec 2024

6/10 Okay

Ronya

Avoid!
Rude check in and check out. Breakfast stated til 10 but ended at 9, so we missed breakfast by 5 minutes. Hair in shower and bathroom was gross. Requested 2 queen beds gave us a king and was ride when asked to accomodate. Also had valet parking was good at checkin when leaving valet was confused, smelled like Marijuana (think he was high) and ended up getting our own vehicle. Paid for valet parking had to get our own car.
Stayed 1 night in Dec 2024

10/10 Excellent

NILAYAM

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Susan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Staff was amazing hotel needs a renovation to include the bathroom and tub. Lots of humidity causing paint chipping and peeling, mold in the cracks and shower ceiling and rust corrosion on the fixtures and door hinges.
Stayed 1 night in Dec 2024

6/10 Okay

Bernardina

Travelled with family and small children
nobody collect the trash in our room we have to do thier job, my husband took it out and asked them where the trash bin. But the ladies who parked our car in the valet they were very kind everytime we go out and ask them and so the front desk people.
Stayed 4 nights in Dec 2024

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

kara

Stayed 1 night in Dec 2024

8/10 Good

Bernice, Westbury

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room never got clean ,we stay two nights and no towel or wash clothes for shower..
Stayed 2 nights in Dec 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great waterside district hotel, wish I had known there was a pool and hot tub before i was about to leave
Stayed 1 night in Dec 2024

10/10 Excellent

Shanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

michell

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Friendly staff however rooms are old and outdated
Great location downtown Norfolk. Priced cheaper than surrounding hotels at $139 per night but not worth it. Staff including valet, restaurant and front desk were very welcoming and friendly. Hotel is outdated throughout-from lobby, to elevators, rooms and bathrooms. ALL need to be updated. Our room was clean but smelled like "baby diapers". Television was extremely small, curtains and carpet were very worn. Very noisey. Our sleep was continuously interrupted by hallway noise and we could hear loud HVAC system and doors to other rooms slam all night. I would not recommend staying here.
Stayed 1 night in Dec 2024

2/10 Terrible

Christen

Stayed 1 night in Dec 2024